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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80625 Views

9 replies

2 likes

Account
Login
  • 80625 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654657 Views

13 replies

4 likes

Account
  • 654657 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735268 Views

18 replies

29 likes

  • 735268 Views
  • 18 replies
  • 29 likes

Changed to iphone 7

Hey.İ changed my phone from i phone 6 to 7. Started from backup. Loged in Spotify on my new phone but now all playlists are not existing. Heeelp

Newbie

Hey. İ changed my phone from i phone 6 to 7. Started from backup. Loged in Spotify on my new phone but now all playlists are not existing. Heeelp 😞

user-removed

Not applicable

178 Views

1 replies

0 likes

  • 178 Views
  • 1 replies
  • 0 likes

Cancelling subscription.

I think it's f*cking outrageous that I had to go home to cancel my subscription and stop Spotify taking my money through actually logging into my PS4 console account, when I have the Spotify app on several devices and log in with my email and f*cking...

Casual Listener

I think it's f*cking outrageous that I had to go home to cancel my subscription and stop Spotify taking my money through actually logging into my PS4 console account, when I have the Spotify app on s...

Maxim

Spotify Star

227 Views

1 replies

0 likes

Subscription
  • 227 Views
  • 1 replies
  • 0 likes

People can't search for my account or playlists

I just made a new account connected with Facebook a few days ago but my friends can't search for my name or any of my playlists. It just says there's no results.Does anyone know why this is?

Newbie

I just made a new account connected with Facebook a few days ago but my friends can't search for my name or any of my playlists. It just says there's no results. Does anyone know why this is?

Maxim

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Solved!! Cant log ni in my account

I cant log in in my account as I get a Message as ir I seré overseas when I am not. I have tríes to change my country but I cant select another one. Pelease can you help me? Mano thanks

Casual Listener

I cant log in in my account as I get a Message as ir I seré overseas when I am not. I have tríes to change my country but I cant select another one. Pelease can you help me? Mano thanks

crematedman

Community Legend

289 Views

1 replies

0 likes

Login
  • 289 Views
  • 1 replies
  • 0 likes

EXCUSE MEEEE!!!

Hello, I have been a Spotfiy customer for about a year, I was charged 5 dollars more as a spotify premium user. However I AM STILL A STUDENT! I tried to update my account to STUDENT, but the only thing that can be updated is my credit card informatio...

Newbie

Hello,  I have been a Spotfiy customer for about a year, I was charged 5 dollars more as a spotify premium user. However I AM STILL A STUDENT! I tried to update my account to STUDENT, but the o...

Maxim

Spotify Star

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

spotify 2 year premium expired after 5 months?

i got a new phone 5months ago and my spotify was suppose to be 2-3 years premium but it already expierd why is that? i thought it was suppose to be 2-3 years

Casual Listener

i got a new phone 5months ago and my spotify was suppose to be 2-3 years premium but it already expierd why is that? i thought it was suppose to be 2-3 years

Maxim

Spotify Star

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Family premium

A couple months ago. My mom got spotify family premium for everyone. Then my phone broke and I had to get a new one. When I tried logging onto my account I found that none of my songs were there and I didn't have premium. How do I fix this?

Newbie

A couple months ago. My mom got spotify family premium for everyone. Then my phone broke and I had to get a new one. When I tried logging onto my account I found that none of my songs were there and ...

Maxim

Spotify Star

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Country Mess!

Hi,Hope you can help me with a very frustrating problem I've been having for months.I used to have an accound based in the USA with a US amex card. Since my family and I moved to Mexico, I have updated the payment method to a credit card based in Mex...

Casual Listener

Hi, Hope you can help me with a very frustrating problem I've been having for months. I used to have an accound based in the USA with a US amex card. Since my family and I moved to Mexico, I have u...

Ckae572

Newbie

635 Views

3 replies

0 likes

  • 635 Views
  • 3 replies
  • 0 likes

Solved!! Subscription bill for firm.

Hello, I would like to ask if there is some option of getting a legit subscription bill for firm, so we could add it to outlay. Thanks.

Casual Listener

Hello,   I would like to ask if there is some option of getting a legit subscription bill for firm, so we could add it to outlay.    Thanks.

Maxim

Spotify Star

328 Views

1 replies

0 likes

Subscription
  • 328 Views
  • 1 replies
  • 0 likes

Log in issues

I try to log in and it won't let me and it says "you have already created an account with this info"

Newbie

I try to log in and it won't let me and it says "you have already created an account with this info"

Maxim

Spotify Star

221 Views

1 replies

0 likes

  • 221 Views
  • 1 replies
  • 0 likes

Solved!! Playlists

Unable to create playlists, says I need a premium account.

Casual Listener

Unable to create playlists, says I need a premium account.

Maxim

Spotify Star

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Premium

Ich habe einen spotify account, habe mich ausgeloggt, habe dann über meine email meinen "account" wider bekommen, aber es ist nicht mein Account, da weder meine Lieder noch premium vorhanden sind. Was kann ich tun...-.-"

Visitor

Ich habe einen spotify account, habe mich ausgeloggt, habe dann über meine email meinen "account" wider bekommen, aber es ist nicht mein Account, da weder meine Lieder noch premium vorhanden sind. Wa...

Maxim

Spotify Star

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

Having Problems setting my Password up(FB Account)

Everytime i try to set my password, there is an Error(picture below).What should i do? Please help.

Regular

Everytime i try to set my password, there is an Error(picture below). What should i do? Please help.

Maxim

Spotify Star

378 Views

3 replies

0 likes

Account
  • 378 Views
  • 3 replies
  • 0 likes

Invalid code for spotify family

I was send a code for spotify family, but the spotify website says it's invaild. Need some help.

Visitor

I was send a code for spotify family, but the spotify website says it's invaild.  Need some help. 

Maxim

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

I NEED HELP LOGGING IN

okay so I've tried logging in so many times in my account on my iphone (spotify app) and when i click "log in" something pops up saying "You've already created an account with this email address" and I don't understand what do cause I'm not trying to...

Newbie

okay so I've tried logging in so many times in my account on my iphone (spotify app) and when i click "log in" something pops up saying "You've already created an account with this email address" and...

Micmuffin27

Newbie

178 Views

1 replies

0 likes

  • 178 Views
  • 1 replies
  • 0 likes

French Guiana problem

Hi everybody,I have been living in French Guiana for a month and a half. I have a free spotify account. I have not had any pbm until now but I got logged off l don't know how and now l can't logg in anymore, each time l try, I get the message: "spoti...

Newbie

Hi everybody, I have been living in French Guiana for a month and a half. I have a free spotify account. I have not had any pbm until now but I got logged off l don't know how and now l can't logg i...

Maxim

Spotify Star

1456 Views

1 replies

0 likes

  • 1456 Views
  • 1 replies
  • 0 likes

Solved!! Incorrect Email and password

I previously created a spotify account using email. After a few months logged in to spotify using facebook but then it created an account with a different email. One letter is missing. I would like to change my email address but i forgot my password....

Newbie

I previously created a spotify account using email. After a few months logged in to spotify using facebook but then it created an account with a different email. One letter is missing. I would like t...

crematedman

Community Legend

524 Views

1 replies

0 likes

Account
Login
  • 524 Views
  • 1 replies
  • 0 likes

deleting account

I cant seem do delete my account or cancel my premium trial please tell me what to do

Newbie

I cant seem do delete my account or cancel my premium trial please tell me what to do 

Maxim

Spotify Star

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Trouble with subscription with fido plan

Hey my username is satbircheema I have fido network, I had premium subscription working earlier but is automatically stoped working, I have check with fido as pet them I am eligible till Jan 2018.

Newbie

Hey my username is satbircheema I have fido network, I had premium subscription working earlier but is automatically stoped working, I have check with fido as pet them I am eligible till Jan 2018.

Maxim

Spotify Star

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution PINCODE is invalid?

I tried paying through Smart prepaid snd they sent me a pincode. But Spotify claims the PINCODE is invalid. What do I have to do? Thanks.

Newbie

I tried paying through Smart prepaid snd they sent me a pincode. But Spotify claims the PINCODE is invalid. What do I have to do? Thanks.

jinxd102

Newbie

1825 Views

3 replies

1 likes

  • 1825 Views
  • 3 replies
  • 1 likes