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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
Why is spotify still pending a payment on my cc if they couldn't verify
the school i attend and i didnt get access to the student spotify and i
still have the basic free version i would like for that to come off now
as its been more than 7 days since...
Why is spotify still pending a payment on my cc if they couldn't verify the school i attend and i didnt get access to the student spotify and i still have the basic free version i would like for that...
I received an invite to Spotify Premium Family from my husband, created
a spotify account to my own email address, redeemed the received invite
and voila - none of my playlists from his account (and none of his
either) appear in my account. What to d...
I received an invite to Spotify Premium Family from my husband, created a spotify account to my own email address, redeemed the received invite and voila - none of my playlists from his account (and ...
Hi, I just received a $72 Spotify gift card for my birthday. I have
followed the instructions to redeem. And my account is showing premium
for 6mths.But when I go to download music it keeps offering me a premium
trail and won't let me download... Am ...
Hi, I just received a $72 Spotify gift card for my birthday. I have followed the instructions to redeem. And my account is showing premium for 6mths. But when I go to download music it keeps offerin...
I'm so confused about this. It's telling me that the account I want to
add to my family plan has to be the same address, so if the phone is not
at the address, it can't be on my family plan? I don't understand that.
How does it check if it's from the...
I'm so confused about this. It's telling me that the account I want to add to my family plan has to be the same address, so if the phone is not at the address, it can't be on my family plan? I don't ...
I've had a premium account for over a year now. I pay a monthly
subscription through iTunes which is still valid however I'm unable to
downlaod any tracks to listen to offline. I've signed in and out,
deleted the app and installed it again to no avai...
I've had a premium account for over a year now. I pay a monthly subscription through iTunes which is still valid however I'm unable to downlaod any tracks to listen to offline. I've signe...
Hello dear SpotifySince I wasn't able to find any other way to contact
you, I'd like to report an issue with my account - I think it was
accessed by other entities since for an hour a different device then the
ones in front of me were blocking me fro...
Hello dear Spotify Since I wasn't able to find any other way to contact you, I'd like to report an issue with my account - I think it was accessed by other entities since for an hour a differen...
Hi, I recently moved in together with my partner and would like to
subcribe to Spotify Family Plan. However, me and her have different
address as we have both subscribe to Spotify previously before moving
in. How do I change the address?
Hi, I recently moved in together with my partner and would like to subcribe to Spotify Family Plan. However, me and her have different address as we have both subscribe to Spotify previously...
Im from Philippines and now working here in Malaysia. When i was about
to play my playlist i was directed to sign in page. When i logged in it
says that i can only open the app for 14days abroad. I already changed
my country and even bought premium s...
Im from Philippines and now working here in Malaysia. When i was about to play my playlist i was directed to sign in page. When i logged in it says that i can only open the app for 14days abroad. I a...
I want to pay my Premium Acc with Paypal but it is not possible, my Paypal Account is already autorisized. I use the Student Discount . Please help me 🙂
Hello everyone, I need a little help to get back my acc. Someone changed
my password and email address. I have access to account via facebook. I
sent request to spotify but at the end i will not recive answear because
it won't be send to my email. Id...
Hello everyone, I need a little help to get back my acc. Someone changed my password and email address. I have access to account via facebook. I sent request to spotify but at the end i will n...
HelloI have an account (premium - US) now I am in Australia and bought a
gift card from Australia. I can not use it until my account subscription
ended and expired. I want to know if I let my account expires and after
that I change the country to Aus...
Hello I have an account (premium - US) now I am in Australia and bought a gift card from Australia. I can not use it until my account subscription ended and expired. I want to know if I let...
Hi, I am having some issues with my free 12mth subscription to Spotify
through Vodafone. I previously had a spotify account that was linked to
my vodafone account and everything was fine, but when I deleted facebook
I was no longer able to use that s...
Hi, I am having some issues with my free 12mth subscription to Spotify through Vodafone. I previously had a spotify account that was linked to my vodafone account and everything was fi...
hello everyone , testament new album BROTHERHOOD OF THE SNAKE's tracks
number 5,6 and 7 doesn't work on spotify..They are starting but breaking
at the half of songs..Please help aout it
hello everyone , testament new album BROTHERHOOD OF THE SNAKE's tracks number 5,6 and 7 doesn't work on spotify.. They are starting but breaking at the half of songs.. Please help aout it
I'm able to log in because my client on the computer has not logged out,
but someone has hijacked my account, changed the email assosciated, and
then changed my password. My email was changed from jakelurie@gmail.com
to 423758246udas@gmail.com The hi...
I'm able to log in because my client on the computer has not logged out, but someone has hijacked my account, changed the email assosciated, and then changed my password. My email was changed from ja...
I'm was using the student discount but when I realized I was being
charged $9.99 again I cancelled my subscription. I then proceeded to
check my receipts and saw I was bileld $10. I researched further and saw
the student discount is only valid 12 mon...
I'm was using the student discount but when I realized I was being charged $9.99 again I cancelled my subscription. I then proceeded to check my receipts and saw I was bileld $10. I researched ...
We are three users who keep bumping each other off. We play music on our
iphones and i use my laptop for the "library". Is there a max or
something we should be doing? Thanks!
We are three users who keep bumping each other off. We play music on our iphones and i use my laptop for the "library". Is there a max or something we should be doing? Thanks!