Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4207 Views
0 replies
9 likes
Security

4207 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
462781 Views
974 replies
110 likes
Account

462781 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1204770 Views
119 replies
117 likes
Account

1204770 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112743 Views
72 replies
12 likes
Account
Login
Premium

112743 Views
72 replies
12 likes

Superuser Contribution Can't login to my Spotify account on Mac or iPhone

I'm from the U.S and came to El Salvador with my parents for a few months, them we'll go back. The problem is that I've been using Spotify on both of my devices, Mc and iPhone, but now that i wnet on the app, on my phone it logged me out, now that i ...

IsaiasIFS
Newbie
I'm from the U.S and came to El Salvador with my parents for a few months, them we'll go back. The problem is that I've been using Spotify on both of my devices, Mc and iPhone, but now that i wnet on...
2016-09-06 4:26:44 AM
2016-09-07 3:33:39 AM
Alejandro_C
Spotify Legend
240 Views
1 replies
0 likes
Login

240 Views
1 replies
0 likes

Superuser Contribution I can't Join my family Premium account

Hi! I don't understand what's going on, but I couldn't join my family's premiun account. When they send me the link the message that appeared said that I already have a Premiun account, even though my subscription is free. I never purchased one throu...

AnnieTangerine
Newbie
Hi! I don't understand what's going on, but I couldn't join my family's premiun account. When they send me the link the message that appeared said that I already have a Premiun account, even t...
2016-09-05 8:02:36 PM
2016-09-07 3:17:40 AM
Alejandro_C
Spotify Legend
190 Views
1 replies
0 likes
Account
Premium
Subscription

190 Views
1 replies
0 likes

Superuser Contribution Lost account/playlits after connecting to another account

This is what happened:1. I started a free account in college that I used facebook to login2. A couple years go by, I start different premium account3. I tried connecting the new account to the first free facebook account so I can get the playlists4. ...

enebro90
Casual Listener
This is what happened: 1. I started a free account in college that I used facebook to login 2. A couple years go by, I start different premium account 3. I tried connecting the...
2016-09-02 12:54:45 AM
2016-09-07 3:12:55 AM
enebro90
Casual Listener
193 Views
2 replies
0 likes

193 Views
2 replies
0 likes

Mobile Carrier advised i'm on premium but code doesn't work on account.

I already registered with my mobile carrier. But the pin that was sent to me is not working. My mobile carrier said i'm already registered to Spotify Premium but it is not reflecting on my account.

prinzboi
Casual Listener
I already registered with my mobile carrier. But the pin that was sent to me is not working. My mobile carrier said i'm already registered to Spotify Premium but it is not reflecting on my account.
2016-09-06 6:10:49 PM
2016-09-07 3:09:44 AM
prinzboi
Casual Listener
182 Views
2 replies
0 likes

182 Views
2 replies
0 likes

Solved!! Reverted back to free

I signed up for a premium family account last month and suddenly they've all reverted back to free? My app doesn't let on that anything is different, but when I sign in on Safari it says I'm on a free account. Another user on my family account is als...

Bampandoo27
Casual Listener
I signed up for a premium family account last month and suddenly they've all reverted back to free? My app doesn't let on that anything is different, but when I sign in on Safari it says I'm on a fre...
2016-09-06 9:07:54 PM
2016-09-07 3:03:35 AM
osornios
Spotify Star
280 Views
3 replies
0 likes

280 Views
3 replies
0 likes

Can't update my payment information

Hi for a few days I have been trying to update my payment information, but it never change my registered credit card and I keep geting e-mails saying that my premium will expire. But even my original registered credit card is valid.How should I proce...

caiohn
Newbie
Hi for a few days I have been trying to update my payment information, but it never change my registered credit card and I keep geting e-mails saying that my premium will expire. But even my original...
2016-09-06 5:13:26 PM
2016-09-07 3:02:28 AM
osornios
Spotify Star
150 Views
1 replies
0 likes

150 Views
1 replies
0 likes

Vodafone UK / Spotify premium

I just cancelled my Vodafone contract and Spotify subscription but last payment was on the 28/08/2016 and recieved a message from Vodafone stating I had 30days left of Spotify so why did it instantly cancel and refer to free when I have payed for 30 ...

Jailbreaklee
Newbie
I just cancelled my Vodafone contract and Spotify subscription but last payment was on the 28/08/2016 and recieved a message from Vodafone stating I had 30days left of Spotify so why did it instantly...
2016-09-06 6:25:16 PM
2016-09-07 2:50:15 AM
osornios
Spotify Star
314 Views
1 replies
0 likes

314 Views
1 replies
0 likes

Error Code 408

Hi I been using Spotify free for a long time but now my husband is paying the family plan and I'm the only one can not been able to receive the e-mail... so I star looking at my account and now can not enter even traying to log with Facebook or passw...

anavic
Newbie
Hi I been using Spotify free for a long time but now my husband is paying the family plan and I'm the only one can not been able to receive the e-mail... so I star looking at my account and now can n...
2016-09-06 8:11:30 PM
2016-09-07 2:45:29 AM
osornios
Spotify Star
221 Views
1 replies
0 likes

221 Views
1 replies
0 likes

Deleted Facebook, need to change password on Spotify

I deleted my Facebook a while ago and recently upgraded to student Spotify premium. I need to change my password to log in because I can't remember what I used as a Facebook login. However Spotify tells me to go back to Facebook and change it, but I ...

SailorCalcifer
Newbie
I deleted my Facebook a while ago and recently upgraded to student Spotify premium. I need to change my password to log in because I can't remember what I used as a Facebook login. However Spotify te...
2016-09-06 8:20:51 PM
2016-09-07 2:44:24 AM
osornios
Spotify Star
188 Views
1 replies
0 likes

188 Views
1 replies
0 likes

Disconnecting old account from Facebook and connecting new account

I somehow created a second Spotify account a few months ago, I think because the Facebook login wasn't working for my older account, but I'd like to link my new account to my Facebook so I can connect with friends, etc. I have Spotify Premium on my n...

user-removed
Visitor
I somehow created a second Spotify account a few months ago, I think because the Facebook login wasn't working for my older account, but I'd like to link my new account to my Facebook so I can connec...
2016-09-06 8:38:05 PM
2016-09-07 2:37:10 AM
osornios
Spotify Star
207 Views
2 replies
1 likes
Account
Login

207 Views
2 replies
1 likes

Superuser Contribution My account

I am not able to log into my account with my Facebook and I never created a personal username and password how do I get my Spotify account back

Shariffah
Newbie
I am not able to log into my account with my Facebook and I never created a personal username and password how do I get my Spotify account back
2016-09-05 6:59:45 PM
2016-09-07 2:23:09 AM
Alejandro_C
Spotify Legend
147 Views
1 replies
0 likes

147 Views
1 replies
0 likes

Closing all active sessions

Over the summer I logged into my Spotify account from someone else's phone while hanging out at a pool party. Before I left I attempted to log out of my account on that phone, but it appears that since it was an Android phone the session didn't fully...

ewichern1
Newbie
Over the summer I logged into my Spotify account from someone else's phone while hanging out at a pool party. Before I left I attempted to log out of my account on that phone, but it appears that sin...
2016-09-06 12:16:24 AM
2016-09-07 2:18:58 AM
osornios
Spotify Star
6221 Views
1 replies
0 likes
Account
Premium
Security

6221 Views
1 replies
0 likes

Student to Premium

Hello!I've been subscribed to student premium for forever. $5 always comes out of my account. This month it charged me $10 for non-student premium. I switched it back by deleting the account and starting over, but will I get my money back for paying ...

ashtonp
Newbie
Hello! I've been subscribed to student premium for forever. $5 always comes out of my account. This month it charged me $10 for non-student premium. I switched it back by deleting the account and st...
2016-09-06 12:18:46 AM
2016-09-07 2:12:50 AM
osornios
Spotify Star
139 Views
1 replies
0 likes

139 Views
1 replies
0 likes

Login Trouble

I am unable to log in to my spotify premium account after getting a new phone. The other users of the account can still access their account. The message that pops up when trying to log in is "Login Failed: Youve already created and account with this...

dsledoux08
Newbie
I am unable to log in to my spotify premium account after getting a new phone. The other users of the account can still access their account. The message that pops up when trying to log i...
2016-09-06 12:30:48 AM
2016-09-07 2:10:50 AM
osornios
Spotify Star
195 Views
1 replies
0 likes

195 Views
1 replies
0 likes

Family Abo

My code for the family Abonnement doesn't work.

msrock
Newbie
My code for the family Abonnement doesn't work.
2016-09-06 12:33:31 AM
2016-09-07 2:09:31 AM
osornios
Spotify Star
196 Views
1 replies
0 likes

196 Views
1 replies
0 likes

Spotify Premium

Hi. I had a Premium account, paied with my brasilian credit card (and based in this country). I'm now living in Portugal and created a Family Premium account, but my wife and daughter accounts are based in Portugal and I can't add them because of the...

rafaelarnoni
Newbie
Hi. I had a Premium account, paied with my brasilian credit card (and based in this country). I'm now living in Portugal and created a Family Premium account, but my wife and daughter accounts are ba...
2016-09-07 1:15:39 AM
2016-09-07 2:06:04 AM
osornios
Spotify Star
171 Views
2 replies
0 likes

171 Views
2 replies
0 likes

Can Login to the Web Player but not the APP

Hi, I can log into the web player without any issues, but if I try and log into the APP on my phone, or the Spotify application on my PC it tells me my login details are incorreect. I have reset my password about 5 times however this has not fixed th...

jven6797
Newbie
Hi, I can log into the web player without any issues, but if I try and log into the APP on my phone, or the Spotify application on my PC it tells me my login details are incorreect. I ...
2016-09-07 1:29:10 AM
2016-09-07 2:03:09 AM
osornios
Spotify Star
587 Views
1 replies
0 likes

587 Views
1 replies
0 likes

Superuser Contribution Facebook account deactivated: how do I recover my Spotify premium account?

Hello! I'm not an English native speaker, so I'm sorry for any mistake. I want to recover my premium subscription, but Spotify doesn't let me enter into my account. I tried contacting spotify on "support.spotify.com", but there was no useful answer.H...

chero_lain
Newbie
Hello! I'm not an English native speaker, so I'm sorry for any mistake. I want to recover my premium subscription, but Spotify doesn't let me enter into my account. I tried contacting spotify on "sup...
2016-09-05 6:18:02 PM
2016-09-07 1:55:29 AM
Alejandro_C
Spotify Legend
314 Views
1 replies
0 likes

314 Views
1 replies
0 likes

Superuser Contribution Spotify Premium - Telia

Hi. I recently validated my free premium throgh the telia service. I was already a premium customer so I had to cancel my subscribtion before validating. My account details still say, that I will be charged 99,00 kr. on 7/9/16. So it seams nothing ha...

Chrgun
Newbie
Hi. I recently validated my free premium throgh the telia service. I was already a premium customer so I had to cancel my subscribtion before validating. My account details still say, that I w...
2016-09-05 6:15:37 PM
2016-09-07 1:41:22 AM
Alejandro_C
Spotify Legend
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Superuser Contribution Login issue

Hello everyone,I'm using my credentials (they've been working correctly until now) and the application starts but after some seconds it comes back to login page saying "wrong username or password. Error code: 3". The problem is that I can't change my...

uxialopez
Newbie
Hello everyone, I'm using my credentials (they've been working correctly until now) and the application starts but after some seconds it comes back to login page saying "wrong username or password...
2016-09-05 4:53:12 PM
2016-09-07 1:35:17 AM
Alejandro_C
Spotify Legend
225 Views
1 replies
0 likes
Login
Premium

225 Views
1 replies
0 likes

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