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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84738 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661583 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
743613 Views
18 replies
29 likes
I am a premium member and I have been for quite a while now, but I can't seem to log in to my account because it tells me I've been abroad over 14 days, where as Spotify has been working fine the last 8 weeks I've been away. Any suggestions? Desperat...
I am a premium member and I have been for quite a while now, but I can't seem to log in to my account because it tells me I've been abroad over 14 days, where as Spotify has been working fine the las...
Community Legend
247 Views
1 replies
0 likes
Is there anyway to do this? If possible, I'd like to deactivate the one that is currently connected to Facebook and reconnect my Facebook to a different one. I wanted to do this because the different one had spotify premium and I'd prefer to only hav...
Is there anyway to do this? If possible, I'd like to deactivate the one that is currently connected to Facebook and reconnect my Facebook to a different one. I wanted to do this because the different...
Newbie
403 Views
2 replies
0 likes
After upgrading to Spotify Family I am using Facebook for logging in but I want to use a username and password instead, can I change login method?
After upgrading to Spotify Family I am using Facebook for logging in but I want to use a username and password instead, can I change login method?
Not applicable
416 Views
2 replies
0 likes
I've upgraded to premium on my iPhone, but on my computer, my account still says that I'm on the free version, and I'm seeing and hearing ads. I've tried logging out, and back in - doesn't help. I've tried uninstalling and reinstalling - doesn't help...
I've upgraded to premium on my iPhone, but on my computer, my account still says that I'm on the free version, and I'm seeing and hearing ads. I've tried logging out, and back in - doesn't help. I've...
Spotify Star
303 Views
1 replies
0 likes
Fino a ieri sera 28/07/16 ero premium stamattina apro la app per ascoltare la musica e mi ritrovo la pubblicità nella playlist come mai???
Fino a ieri sera 28/07/16 ero premium stamattina apro la app per ascoltare la musica e mi ritrovo la pubblicità nella playlist come mai???
Spotify Legend
372 Views
1 replies
0 likes
'm trying to to cancel my premium subscription. I have the app on my iPhone so have been trying to cancel it through my subscriptions on Apple, to which it's not appearing on there. I've then tried to cancel it through the website - when I've logged ...
'm trying to to cancel my premium subscription. I have the app on my iPhone so have been trying to cancel it through my subscriptions on Apple, to which it's not appearing on there. I've then tried t...
Spotify Star
197 Views
1 replies
0 likes
he pagado la cuenta dos veces me la han rebajado de la cuenta y sigue en free
he pagado la cuenta dos veces me la han rebajado de la cuenta y sigue en free
Spotify Legend
211 Views
1 replies
0 likes
Hello spotify, I cancelled my account, but it was a mistake.I would like to withdraw it and get my account back.Thanks for your help!
Hello spotify, I cancelled my account, but it was a mistake. I would like to withdraw it and get my account back. Thanks for your help!
Community Legend
247 Views
3 replies
0 likes
Hi, I login to spotify by facebook and I have one problem. How to add access to friend list ? Facebook don't have this option and when I delete app from fb , and login again from spotify I have even less option to check access.
Hi, I login to spotify by facebook and I have one problem. How to add access to friend list ? Facebook don't have this option and when I delete app from fb , and login again from spotify I have even ...
Newbie
901 Views
3 replies
2 likes
Dear SpotifyI have been trying to subscribe to Premium since last night, July 28th. I tried to pay with my Visa. I have no problems using this card for other purchases, even in foreign webshops. There is nothing wrong with my bank or card and there a...
Dear Spotify I have been trying to subscribe to Premium since last night, July 28th. I tried to pay with my Visa. I have no problems using this card for other purchases, even in foreign  ...
Casual Listener
27501 Views
39 replies
0 likes
I tried signing for the student discount premium even though I already have premium but PayPal isn't an option for the student discount (even though it's the option I'm currently using for regular premium). How do I upgrade my current premium to the ...
I tried signing for the student discount premium even though I already have premium but PayPal isn't an option for the student discount (even though it's the option I'm currently using for regular pr...
Community Legend
237 Views
1 replies
0 likes
Hello, I'm french, and I want too suscribe to Sootify Family.But, In don't know, I will pay my premium account + premium family ?So 9,99 + 14,99 Or just the premium family ?Thanks and sorry for errors
Hello, I'm french, and I want too suscribe to Sootify Family. But, In don't know, I will pay my premium account + premium family ? So 9,99 + 14,99 Or just the premium family ? Thanks and so...
Spotify Star
371 Views
2 replies
0 likes
Hi all, my account has been recently been hacked. basicaly, i can enter my account using my facebook account, but if i go into the profile, another email adress is there. and if i try to change the email back to mine, it ask for the password and it s...
Hi all, my account has been recently been hacked. basicaly, i can enter my account using my facebook account, but if i go into the profile, another email adress is there. and if i try to chang...
Casual Listener
396 Views
4 replies
0 likes
I need help two months ago as he was leaving spotify premium hired nine pesos and I carried him to the Blast and and check if I have any additional how much and I have none I can do?
I need help two months ago as he was leaving spotify premium hired nine pesos and I carried him to the Blast and and check if I have any additional how much and I have none I can do?
Casual Listener
312 Views
4 replies
0 likes
Intenté sucribirme al plan familiar, se hizo el cargo a la tarjeta pero sigo en cuenta gratis! Cómo lo soluciono???
Intenté sucribirme al plan familiar, se hizo el cargo a la tarjeta pero sigo en cuenta gratis! Cómo lo soluciono???
Spotify Star
222 Views
1 replies
1 likes
Hola.Me encontraba muy feliz con el servicio de Spotify Plan Familiar, pero, por alguna razón misma que desconozco me cancelaron mi cuenta. Quise dar de alta el servicio nuevamente y al tratar de hacer el pago con mi tarjeta bancaria, me apareció una...
Hola. Me encontraba muy feliz con el servicio de Spotify Plan Familiar, pero, por alguna razón misma que desconozco me cancelaron mi cuenta. Quise dar de alta el servicio nuevamente y al tratar de h...
Newbie
674 Views
3 replies
0 likes
Hi me and my family are currently living in Mexico City and have subscribed to a family plan with an american credit card with my USA billing address. The reason I dont use my mexican credit card is because I prefer to use the USA version of spotify ...
Hi me and my family are currently living in Mexico City and have subscribed to a family plan with an american credit card with my USA billing address. The reason I dont use my mexican credit car...
Roadie
946 Views
1 replies
0 likes
Hello all, Not sure if you can help me. I'm not sure how or when this was done because I've always just logged in via facebook, but recently, due to career pursuits, I've decided to indefinitely deactivate my facebook. This obviously logged me out of...
Hello all, Not sure if you can help me. I'm not sure how or when this was done because I've always just logged in via facebook, but recently, due to career pursuits, I've decided to in...
Roadie
329 Views
1 replies
0 likes
I bought 3 months trial version for 1₺ at 27.05.2016.They took 1₺.Thats ok but yesterday (28.07.2016) i was looking my credit cart and i see they took 14.99₺( family account ).First; i didnt choose family account.And second ; Im only using spotify pr...
I bought 3 months trial version for 1₺ at 27.05.2016.They took 1₺.Thats ok but yesterday (28.07.2016) i was looking my credit cart and i see they took 14.99₺( family account ).First; i didnt choose f...
Roadie
286 Views
3 replies
0 likes
I am currently having some trouble with my account. I have had a premium account for the last couple months, but my card got blocked cause I lost it and whatnot, so the premium sub was cancelled. I paid again, on the 16th of July, to rejoin premium, ...
I am currently having some trouble with my account. I have had a premium account for the last couple months, but my card got blocked cause I lost it and whatnot, so the premium sub was cancelled. I p...
Not applicable
155 Views
1 replies
0 likes
