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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4486 Views
  • 0 replies
  • 9 likes
  • Security
  • 4486 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463913 Views
  • 974 replies
  • 110 likes
  • Account
  • 463913 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205255 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205255 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112986 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112986 Views
  • 72 replies
  • 12 likes

Had Student Discount...Now It Is Charging Me Full Price??

I have had the student discount for the past year, I am an active student currently. For the past two months, I just noticed that Spotify has been charging me 9.99 instead of 4.99. Is there a number to call to get my money back? Not cool.

  • Newbie
  • I have had the student discount for the past year, I am an active student currently. For the past two months, I just noticed that Spotify has been charging me 9.99 instead of 4.99. Is there a number ...
  • anjieeeeeeeeee
  • Roadie
  • 104 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Familiy

Trying to get the whole family on Spotify Family. But one of the children cannot accept the invitation because she is, according to Spotify, already a premium user (already on Spotify Family). However, on my account, she is not listed as an active us...

  • Newbie
  • Trying to get the whole family on Spotify Family. But one of the children cannot accept the invitation because she is, according to Spotify, already a premium user (already on Spotify Family). H...
  • Bamscott174
  • Newbie
  • 176 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 176 Views
  • 2 replies
  • 0 likes

Implement a way to transfer from a Spotify account created using Facebook to a Spotify only account

Need help. Account was working fine. Just paid for premium now its logged me out and i cant log back in? I know the passwords correct problem is i just made up an email adress to start an account as my email adress was already used on a past account....

  • Casual Listener
  • Need help. Account was working fine. Just paid for premium now its logged me out and i cant log back in? I know the passwords correct problem is i just made up an email adress to start an account as ...
  • Oceandiver2
  • Casual Listener
  • 148 Views
  • 1 replies
  • 0 likes
  • Login
  • 148 Views
  • 1 replies
  • 0 likes

Solved!! Credit Card payment.

Hello everyone. I still have time to do this, but I was just wondering if I can cancel my payment method without canceling my premium account. Or if I should wait for the day and cancel. Because I don't want to pay with credit card anymore but with g...

  • Casual Listener
  • Hello everyone. I still have time to do this, but I was just wondering if I can cancel my payment method without canceling my premium account. Or if I should wait for the day and cancel. Because I do...
  • LethalViperPT
  • Casual Listener
  • 291 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 291 Views
  • 2 replies
  • 0 likes

Superuser Contribution No puedo realizar pago

Como puedo realizar mi pago por medio de la tarjeta de débito

  • Newbie
  • Como puedo realizar mi pago por medio de la tarjeta de débito
  • MaryC1
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Acount

I cant sign in to my account. Already reset password three times. Spotify app is updated.Error message is "email and password combination is incorrect".

  • Newbie
  • I cant sign in to my account. Already reset password three times. Spotify app is updated. Error message is "email and password combination is incorrect".
  • MaryC1
  • Spotify Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Login
  • 240 Views
  • 1 replies
  • 0 likes

How to unlink a facebook account and still use the same email for a new spotify account

Hi everyone, I need some kind a advice for my problem with my spotify account.At this moment , I log with my facebook account , but I prefer log with my personal email.The problem is I use the same email for facebook, and when i try Subcribe in spoti...

  • Visitor
  • Hi everyone, I need some kind a advice for my problem with my spotify account. At this moment , I log with my facebook account , but I prefer log with my personal email. The problem is I use th...
  • anjieeeeeeeeee
  • Roadie
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 248 Views
  • 1 replies
  • 0 likes

help

I have a free subscription from rogers but am unable to get it. please help

  • Newbie
  • I have a free subscription from rogers but am unable to get it. please help
  • anjieeeeeeeeee
  • Roadie
  • 116 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got premium but seems like free on PC, web and Android

I have just 1 spotify account and I bought spotify premium When I checked my bank account Spotify withdraw the price. But when ı try to log in on my phone or PC app. or web interface, my account seems like free.And also I cant see any bill on my acco...

  • Newbie
  • I have just 1 spotify account and I bought spotify premium When I checked my bank account Spotify withdraw the price. But when ı try to log in on my phone or PC app. or web interface, my account seem...
  • MaryC1
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 189 Views
  • 1 replies
  • 0 likes

Account blocked after upgrade to Family?

hi, last week we upgraded pur Premium account to Family. Because our subscription was just renewed and we just paid €9,99, we took back that payment after the successful payment of the €14,99. Now, I'm not able to sign in anymore (error 3). I'm 100% ...

  • Newbie
  • hi,   last week we upgraded pur Premium account to Family. Because our subscription was just renewed and we just paid €9,99, we took back that payment after the successful payment of the €14,9...
  • osornios
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 272 Views
  • 1 replies
  • 0 likes

No longer a student and unable to update subscription/payment details

When I signed up for Spotify Premium a few years ago I was a student and paying $4.99/month. The time has come to renew my subscription and I am no longer a student. When I go to update my payment information, after I put in my credit card info it ta...

  • Newbie
  • When I signed up for Spotify Premium a few years ago I was a student and paying $4.99/month. The time has come to renew my subscription and I am no longer a student. When I go to update my payment in...
  • Maxim
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 265 Views
  • 1 replies
  • 0 likes

daughter has setup an account using my bank details

My daughter has setup a spotify premium account using my bank details and student extra card. I havent a clue what email address was used or the username, I just seen the £4.99 come out of my account and from some digging found it was her. Is there a...

  • Newbie
  • My daughter has setup a spotify premium account using my bank details and student extra card. I havent a clue what email address was used or the username, I just seen the £4.99 come out of my account...
  • osornios
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
  • 253 Views
  • 1 replies
  • 0 likes

Disabled Account

My account was disabled and I can't log in to my account. When I try to log in it tells me that my username and password is incorrect and when I try to send change password link it tells me the email is not associated with an active spotify account. ...

  • Newbie
  • My account was disabled and I can't log in to my account. When I try to log in it tells me that my username and password is incorrect and when I try to send change password link it tells me the email...
  • osornios
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
    Unlimited
  • 195 Views
  • 1 replies
  • 0 likes

Deactivating my Facebook, account is linked

I need to deactivate my Facebook for work and my Spotify account is linked to it. I want to be able still use my account. I have a ton of playlists and don't want to lose them! I've written customer support and heard nothing back....

  • Casual Listener
  • I need to deactivate my Facebook for work and my Spotify account is linked to it. I want to be able still use my account. I have a ton of playlists and don't want to lose them! I've written customer ...
  • Maxim
  • Spotify Star
  • 244 Views
  • 3 replies
  • 0 likes
  • Account
  • 244 Views
  • 3 replies
  • 0 likes

deleting account

There doesn't seem to be an easy way of closing an account or deleting an account. I would like all my information removed and proof that it has been.

  • Visitor
  • There doesn't seem to be an easy way of closing an account or deleting an account. I would like all my information removed and proof that it has been.
  • MichaelW
  • Community Legend
  • 260 Views
  • 2 replies
  • 1 likes
  • Account
  • 260 Views
  • 2 replies
  • 1 likes

Solved!! Logging in

So i just downloaded and installed spotify because i couldnt get the music i wanted on amazon music. I have made multiple accounts, and it verifies and i click sign up, and then it just buffers. I go to sign up again, and it says that email is alread...

  • Newbie
  • So i just downloaded and installed spotify because i couldnt get the music i wanted on amazon music. I have made multiple accounts, and it verifies and i click sign up, and then it just buffers. I go...
  • osornios
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
  • 309 Views
  • 1 replies
  • 0 likes

Se cobraron tres meses y no tengo servicio

Intenté tres veces suscirbirme a premium y se cobraron las tres veces y no tengo servicio

  • Newbie
  • Intenté tres veces suscirbirme a premium y se cobraron las tres veces y no tengo servicio
  • osornios
  • Spotify Star
  • 459 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 459 Views
  • 1 replies
  • 0 likes

Spotify says I'm listening on iPhone 2..but I'm not?!?!

I was in the middle of playing my playlist and it kept telling me I'm listening on iPhone 2 but I'm sure I'm only logged onto my iPhone and laptop..HELP?!?

  • Newbie
  • I was in the middle of playing my playlist and it kept telling me I'm listening on iPhone 2 but I'm sure I'm only logged onto my iPhone and laptop..HELP?!?
  • osornios
  • Spotify Star
  • 542 Views
  • 1 replies
  • 0 likes
  • Other
  • 542 Views
  • 1 replies
  • 0 likes

changing email address on account to one that exists

Hello, I want to edit the email address via the profile that the account is attached to. Not letting me as this email address is attached to another user that has access to this account.

  • Newbie
  • Hello, I want to edit the email address via the profile  that the account is attached to.  Not letting me as this email address is attached to another user that has access to this account. ...
  • osornios
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
  • 185 Views
  • 1 replies
  • 0 likes

Using spotify without Facebook?

OK so I have a premium account with spotify. Normally, log in via facebook however I no longer want to use Facebook. I have discontinued the app with my Facebook account and the Facebook account is now deactivated. How do I log into my paid for premi...

  • Newbie
  • OK so I have a premium account with spotify. Normally, log in via facebook however I no longer want to use Facebook. I have discontinued the app with my Facebook account and the Facebook account is n...
  • osornios
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Login
  • 222 Views
  • 1 replies
  • 0 likes