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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9206 Views
  • 2 replies
  • 9 likes
  • Security
  • 9206 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483349 Views
  • 979 replies
  • 111 likes
  • Account
  • 483349 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211274 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211274 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121101 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121101 Views
  • 72 replies
  • 12 likes

Server error

Hi,My entertainment package with Vodafone was removed from my account although it should be active until 2018. I spoke to Vodafone who advised it is a technical issue on their side and can take up to a month to resolve. They advised that I could subs...

  • Casual Listener
  • Hi, My entertainment package with Vodafone was removed from my account although it should be active until 2018. I spoke to Vodafone who advised it is a technical issue on their side and can take u...
  • Sumoman
  • Casual Listener
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! Paid for 3 months deal and only received 1 month?

So I saw a advertisement on the desktop software on spotify for 3 months for the price of 1. £10.00. When I purchased premium I checked my account only to see my subscription runs out next month? Like what?

  • Casual Listener
  • So I saw a advertisement on the desktop software on spotify for 3 months for the price of 1. £10.00.   When I purchased premium I checked my account only to see my subscription runs out next m...
  • ephelos
  • Casual Listener
  • 1124 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1124 Views
  • 8 replies
  • 0 likes

Paying for a premium account that i have no access to

I cancelled my subscription for spotify many months ago and recently i looked at my bank statements to see that spotify had been charging me for many months now. My presonal spotify account does not have premium and i am unsure whos account i am payi...

  • Newbie
  • I cancelled my subscription for spotify many months ago and recently i looked at my bank statements to see that spotify had been charging me for many months now. My presonal spotify account does not ...
  • osornios
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Solved!! Very long and random User ID (FB linked)

Hi, So I downloaded the Spotify desktop App and have signed up to Spotify and am currently using the free 1 month trial, the issue I'm having is that I want to share my profile with a friend who convinced me to sign up but it's a mile long and way to...

  • Visitor
  • Hi,   So I downloaded the Spotify desktop App and have signed up to Spotify and am currently using the free 1 month trial, the issue I'm having is that I want to share my profile with a friend...
  • osornios
  • Spotify Star
  • 441 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 441 Views
  • 1 replies
  • 0 likes

Invalid credentials in fan insights

I was in my fan insight page - about to upload a new photo - I canceled the upload because the file was too big - next thing I know - I was out of my fan insight page and it wouldn't allow me back in - I kept getting a red "invalid credentials" promp...

  • Newbie
  • I was in my fan insight page - about to upload a new photo - I canceled the upload because the file was too big  - next thing I know - I was out of my fan insight page and it wouldn't allow me b...
  • osornios
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Account
  • 263 Views
  • 1 replies
  • 0 likes

Updating address for Spotify Family

Hello, My husband and I are trying to get into the same Family account. Currently, my Spotify details say that my post code is from an old address in the UK and my country is Singapore. I can't update my address in Spotify - it points me to Facebook....

  • Newbie
  • Hello,   My husband and I are trying to get into the same Family account. Currently, my Spotify details say that my post code is from an old address in the UK and my country is Singa...
  • osornios
  • Spotify Star
  • 837 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 837 Views
  • 1 replies
  • 0 likes

How do I undo logging in with facebook?

My account is linked to my facebook and I can not undo it. I can log in to my Spotify at work because of this. How do I unlink with my facebook and create a regular username and password? HELPPP

  • Newbie
  • My account is linked to my facebook and I can not undo it. I can log in to my Spotify at work because of this. How do I unlink with my facebook and create a regular username and password?  HELPPP
  • osornios
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 289 Views
  • 1 replies
  • 0 likes

MasterCard cancelled due to fraud.

Hi,My MasterCard was compromised on July 5th. Please verify this with MasterCard. I stopped the card and a new one should arrive this week. I cannot make use of Über either.Once received,I can carry on using my card as usual per MasterCard.In approxi...

  • Casual Listener
  • Hi, My MasterCard was compromised on July 5th. Please verify this with MasterCard. I stopped the card and a new one should arrive this week. I cannot make use of Über either. Once received,I can ca...
  • Shmoogies
  • Casual Listener
  • 358 Views
  • 3 replies
  • 0 likes
  • Premium
  • 358 Views
  • 3 replies
  • 0 likes

Superuser Contribution Vodafone and premium portugal

HiI have a vodafone plan that gives me spotify preimum for free. It worked for about a month I think, but now it is free although it should be premium. I checked on vodafone's website and it says that I have the spotify premium offer, yet it spotify'...

  • Casual Listener
  • Hi I have a vodafone plan that gives me spotify preimum for free. It worked for about a month I think, but now it is free although it should be premium. I checked on vodafone's website and it says t...
  • D4rkz
  • Casual Listener
  • 286 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 286 Views
  • 2 replies
  • 0 likes

Unable to change home address,

Dear all, I have been invited by a family member to join spotify family. To do so, I had to switch my Spotify account from Australia to Italy. Even if the credit card details were correctly and successfully updated (from an aussie credit card to an i...

  • Newbie
  • Dear all,   I have been invited by a family member to join spotify family. To do so, I had to switch my Spotify account from Australia to Italy.   Even if the credit card details were c...
  • Alex5
  • Newbie
  • 1148 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1148 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Cancel premium billing concern

Hello, Will I get charged on the next bill when I cancel my subscription today? My subscription just ended on 07/16/2016 and decided to cancel my premium account for a while. Thanks for the help.

  • Newbie
  • Hello,   Will I get charged on the next bill when I cancel my subscription today? My subscription just ended on 07/16/2016 and decided to cancel my premium account for a while.   Thanks...
  • Alejandro_C
  • Spotify Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Samsung Smart Tv

Hello. I have an account that is linked to 2 phones, 2 pc, 2 tablets and we bought a smart TV from samsung for like 2 years ago. The spotify worked on the tv a long time but recently, when we start the app on the tv, it says that it is starting spoti...

  • Newbie
  • Hello. I have an account that is linked to 2 phones, 2 pc, 2 tablets and we bought a smart TV from samsung for like 2 years ago. The spotify worked on the tv a long time but recently, when we start t...
  • Alejandro_C
  • Spotify Legend
  • 196 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 196 Views
  • 1 replies
  • 1 likes

Superuser Contribution Borrar cuenta de Spotify

Hace poco di de alta una cuenta de spotify para mi esposa. Porque contrate un paquete familiar. Pero ella ya tenia su cuenta y di de alta su usuario en el plan familiar. Ahora quiero eliminar la cuenta que di de alta con el otro correo. Como puedo ha...

  • Newbie
  • Hace poco di de alta una cuenta de spotify para mi esposa. Porque contrate un paquete familiar. Pero ella ya tenia su cuenta y di de alta su usuario en el plan familiar. Ahora quiero eliminar la cuen...
  • Alejandro_C
  • Spotify Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • Account
  • 276 Views
  • 1 replies
  • 0 likes

cannot remenber email account

Hello, i erased my phone by mistake and lost my account username, the password i think i know. I did a paypal transactionID da transação: 58L63361XV095142BPlease help, best regards

  • Casual Listener
  • Hello, i erased my phone by mistake and lost my account username, the password i think i know. I did a paypal transaction ID da transação: 58L63361XV095142B Please help, best regards
  • AlexSeq
  • Casual Listener
  • 203 Views
  • 2 replies
  • 0 likes
  • Security
  • 203 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't top up with a gift card.

I recently bought a gift card to top up for premium. When i hit redeem, it says my subscription doesn't match the gift card. Previously i had Spotify Family, which i don't need anymore.How can i change my subscription so i can use my gift card?

  • Visitor
  • I recently bought a gift card to top up for premium. When i hit redeem, it says my subscription doesn't match the gift card.   Previously i had Spotify Family, which i don't need anymore. How...
  • Alejandro_C
  • Spotify Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution got premium for a week, then it went back to the free version

I paid for spotify premium, and it worked for about a week on my iphone, but then it automatically logged itself out after a week and then i was back to my free version. Altough the premium is still working in my ipad using the same account, i dont k...

  • Newbie
  • I paid for spotify premium, and it worked for about a week on my iphone, but then it automatically logged itself out after a week and then i was back to my free version. Altough the premium is still ...
  • Alejandro_C
  • Spotify Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Premium
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in

Hello fellow users,I bought Spotify premium a little over a year now, and I use it abroad in college (in philly) and home when I'm on breaks here in Panama. Today, as I open the app to start listening to music it says that I can't log in because I ha...

  • Newbie
  • Hello fellow users, I bought Spotify premium a little over a year now, and I use it abroad in college (in philly) and home when I'm on breaks here in Panama. Today, as I open the app to start list...
  • Alejandro_C
  • Spotify Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error en verificacion de pagos

Buenas noches, señores de spotify me suscribi al servicio premium y en mi tarjeta de credito estan los cargos realizados, pero ahora uds me dan ultimátum que cancelar mi suscripcion aduciendo que no se realizo ningún pago... Por favor necesito que re...

  • Newbie
  • Buenas noches, señores de spotify me suscribi al servicio premium y en mi tarjeta de credito estan los cargos realizados, pero ahora uds me dan ultimátum que cancelar mi suscripcion aduciendo que no ...
  • Alejandro_C
  • Spotify Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fiscal information

Hi, my name is Gianluca Pochiero ( Spotify artist: Pokki DJ ) and i'm writing you because of my track's sales on Wix website in Association with Revelator Enterprises.I have earned money from this sales and now I have to make an invoice. Wix and Reve...

  • Casual Listener
  • Hi, my name is Gianluca Pochiero ( Spotify artist: Pokki DJ ) and i'm writing you because of my track's sales on Wix website in Association with Revelator Enterprises. I have earned m...
  • Alejandro_C
  • Spotify Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 211 Views
  • 1 replies
  • 0 likes