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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396439 Views
  • 943 replies
  • 107 likes
  • Account
  • 396439 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170526 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170526 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98843 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98843 Views
  • 68 replies
  • 10 likes

Primum

I've been getting charged for premium for three months and still getting adds and I show as a free member

  • Casual Listener
  • I've been getting charged for premium for three months and still getting adds and I show as a free member
  • elv-1983
  • Casual Listener
  • 124 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 124 Views
  • 1 replies
  • 0 likes

Me hicieron cargo a mi tarjeta y no tengo premium

Hola, Ayer en mi celular quise activar premium con tarjeta de crédito, pero me apareció un aviso diciendo que tenía problemas con mi método de pago, sin embargo, si me hicieron el cargo. Me dijeron que por celular no estaba funcionando, lo hice en mi...

  • Casual Listener
  • Hola,   Ayer en mi celular quise activar premium con tarjeta de crédito, pero me apareció un aviso diciendo que tenía problemas con mi método de pago, sin embargo, si me hicieron el cargo.&nbs...
  • ebriones77
  • Casual Listener
  • 181 Views
  • 1 replies
  • 0 likes
  • Premium
  • 181 Views
  • 1 replies
  • 0 likes

Payment method

Hello I want to use my google play account to pay for premim but I can't find where to do this on the spotify app, it only gives credit card and reedem optionsI already found https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Payment-me...

  • Newbie
  • Hello I want to use my google play account to pay for premim  but I can't find where to do this on the spotify app, it only gives credit card and reedem options I already found https://co...
  • beautorgeous
  • Newbie
  • 2316 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2316 Views
  • 4 replies
  • 0 likes

reset password link sent to wrong email

my reset password link is being sent to the wrong email and I have no way of correcting the email as I cant access my account.

  • Visitor
  • my reset password link is being sent to the wrong email and I have no way of correcting the email as I cant access my account.
  • kbrooksc
  • Community Legend
  • 111 Views
  • 1 replies
  • 0 likes
  • Login
  • 111 Views
  • 1 replies
  • 0 likes

Missing premium

I tried to subscribe with the student discount, it could not verify me as a student, but it charged my bank account TWICE for 4.99. I did not get receipts in any of my emails, I'll update this part if I do. I do not have premium active for me at the ...

  • Casual Listener
  • I tried to subscribe with the student discount, it could not verify me as a student, but it charged my bank account TWICE for 4.99. I did not get receipts in any of my emails, I'll update this part i...
  • kbrooksc
  • Community Legend
  • 104 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 104 Views
  • 1 replies
  • 0 likes

Change account linked to partner offer to paid premium account

My spotify account is linked to a partner (XS4ALL).I want to change this to a regular paid premium account.On my account/subscription/payment pages there are no options to cancel the link to the partner. How can I do this?

  • Newbie
  • My spotify account is linked to a partner (XS4ALL). I want to change this to a regular paid premium account. On my account/subscription/payment pages there are no options to cancel the link to the ...
  • kbrooksc
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 155 Views
  • 1 replies
  • 0 likes

Spotify subscription with Maxis

I'm recently a premium subscriber of spotify with Maxis plan,and I forgot to stop my subscription before cutting out my Maxis service.Now,I can't use any new Maxis number to get back my premium subscription because it says"this spotify account is tie...

  • Casual Listener
  • I'm recently a premium subscriber of spotify with Maxis plan,and I forgot to stop my subscription before cutting out my Maxis service.Now,I can't use any new Maxis number to get back my premium subsc...
  • tenent007963
  • Casual Listener
  • 475 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 475 Views
  • 3 replies
  • 0 likes

99p deal gone

Can someone explain to me why I can't get the 3 months for 99p the offer ends December 31st and it's not yet that please some one help

  • Casual Listener
  • Can someone explain to me why I can't get the 3 months for 99p the offer ends December 31st and it's not yet that please some one help
  • frostyuk1972
  • Casual Listener
  • 164 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 164 Views
  • 3 replies
  • 0 likes

Premium cancelled after transferring mobile plan

Hi, I had my spotify premium account linked to my mobile phone operator (Telia Sweden) and paid for the subscribtion together with my mobile fees. Now my mobile subscribtion is tranferred to my job and because of that the additional services, for exa...

  • Casual Listener
  •  Hi,   I had my spotify premium account linked to my mobile phone operator (Telia Sweden) and paid for the subscribtion together with my mobile fees. Now my mobile subscribtion is tranfer...
  • tulips
  • Casual Listener
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 131 Views
  • 1 replies
  • 0 likes

Solved!! 99c offer turns into 119 euros for 12 months Premium?

Hi, I was listening to some tunes on Spotify the other day when I saw the offer of 3 months Spotify Premium for 99 eurocents (I live in Holland).I got enthusiastic right away and ordered it. However, when I got the confirmation mail, it said that I o...

  • Casual Listener
  • Hi,   I was listening to some tunes on Spotify the other day when I saw the offer of 3 months Spotify Premium for 99 eurocents (I live in Holland). I got enthusiastic right away and ordered i...
  • veefsterr
  • Casual Listener
  • 192 Views
  • 2 replies
  • 0 likes
  • Premium
  • 192 Views
  • 2 replies
  • 0 likes

Solved!! subscription query

Hi there, I have taken a subscription out this morning (3 months for £9.99) but yet I have been sent a receipt saying that spotify can charge me monthly every month. I just wanted to check that it has been recognised that I have got the deal. I have ...

  • Casual Listener
  • Hi there,   I have taken a subscription out this morning (3 months for £9.99) but yet I have been sent a receipt saying that spotify can charge me monthly every month. I just wanted to check t...
  • holly_baddeley
  • Casual Listener
  • 205 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 205 Views
  • 2 replies
  • 0 likes

Can't seem to be able to create a device password.

I created my spotify account through Facebook, and it's been working great, however, I want to connect it to my PS4, and it seem to not work:-The device connection on iphone 6 thing is not detecting the ps4, which brings to the second issue:-account ...

  • Newbie
  • I created my spotify account through Facebook, and it's been working great, however, I want to connect it to my PS4, and it seem to not work: -The device connection on iphone 6 thing is not detectin...
  • gringoo
  • Newbie
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 134 Views
  • 1 replies
  • 0 likes

Missing premium

I tried to subscribe with the student discount, it could not verify me as a student, but it charged my bank account TWICE for 4.99. I did not get receipts in any of my emails, I'll update this part if I do. I do not have premium active for me at the ...

  • Casual Listener
  • I tried to subscribe with the student discount, it could not verify me as a student, but it charged my bank account TWICE for 4.99. I did not get receipts in any of my emails, I'll update this part i...
  • Ox1
  • Roadie
  • 132 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 132 Views
  • 1 replies
  • 0 likes

Subscription Receipt

I still haven't received an e-mail receipt for the gift subscription I purchased on 12-20-2015. It's to be delivered on 12-23-2015. I printed the automated message stating that I've bought a Spotify Premium e-card that shows the gift code and duratio...

  • Casual Listener
  • I still haven't received an e-mail receipt for the gift subscription I purchased on 12-20-2015.  It's to be delivered on 12-23-2015.  I printed the automated message stating that I've bough...
  • 12175308732
  • Newbie
  • 468 Views
  • 4 replies
  • 4 likes
  • Subscription
  • 468 Views
  • 4 replies
  • 4 likes

Solved!! Paying $12.99 instead of $9.99 a month

I upgraded to spotifuggle premium through the Spotify app on my iPad. For some reason, instead of getting charged $9.99, I was charged a $12.99/month rate (and the rate actually charge showed up on my card as $15.22 as a charge from iTunes). Does any...

  • Casual Listener
  • I upgraded to spotifuggle premium through the Spotify app on my iPad. For some reason, instead of getting charged $9.99, I was charged a $12.99/month rate (and the rate actually charge showed up on m...
  • kayleigh82
  • Newbie
  • 9746 Views
  • 4 replies
  • 1 likes
  • Premium
  • 9746 Views
  • 4 replies
  • 1 likes

Spotify Premium dosen't work on my phone and tablet

HI, it's more than a year now that I've upgraded to Spotify Premium and I'm paying for it. However it only works on my laptop while on my phone and tablet I still get ads, I can't change more than 6 songs and can't listen offline. I though there ws a...

  • Newbie
  • HI,   it's more than a year now that I've upgraded to Spotify Premium and I'm paying for it.   However it only works on my laptop while on my phone and tablet I still get ads, I can't c...
  • user-removed
  • Not applicable
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
  • 167 Views
  • 1 replies
  • 0 likes

I can't get into my spotify account

Hi there.Spotify logged me out and every time I try to sign in via my Facebook account it says that I can only use spotify for 14 days abroad. I moved to Australia 4 months ago and this is the first time it's come up!the only reason I can think this ...

  • Casual Listener
  • Hi there. Spotify logged me out and every time I try to sign in via my Facebook account it says that I can only use spotify for 14 days abroad. I moved to Australia 4 months ago and this is the fi...
  • 5423
  • Casual Listener
  • 206 Views
  • 1 replies
  • 0 likes
  • Login
  • 206 Views
  • 1 replies
  • 0 likes

Compré Spotify premium y solo me dieron 1 mes.

Compré Spotify Premium después de haber escuchado que regresara con solo $99.00 me daban 3 meses de premium, revisé mi suscripción y solamente me dieron 1, yo se que tu cuenta tubo que haber vencido antes del 1ero de noviembre de este año. Y así fué....

  • Casual Listener
  • Compré Spotify Premium después de haber escuchado que regresara con solo $99.00 me daban 3 meses de premium, revisé mi suscripción y solamente me dieron 1, yo se que tu cuenta tubo que haber vencido ...
  • LucksZR
  • Casual Listener
  • 132 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 132 Views
  • 1 replies
  • 0 likes

Permanently delete account

Hi, I would like to delete my account. I thought it was deleted a while ago, but sadly it isn't. I have read in the forum that I need to submit a request via the contact form. However, I can't get to the contact form. The link forces me to log in and...

  • Visitor
  • Hi, I would like to delete my account. I thought it was deleted a while ago, but sadly it isn't. I have read in the forum that I need to submit a request via the contact form. However, I can't get to...
  • user-removed
  • Not applicable
  • 414 Views
  • 12 replies
  • 0 likes
  • Account
  • 414 Views
  • 12 replies
  • 0 likes