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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8912 Views
  • 1 replies
  • 9 likes
  • Security
  • 8912 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 479959 Views
  • 979 replies
  • 111 likes
  • Account
  • 479959 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210403 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210403 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120558 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120558 Views
  • 72 replies
  • 12 likes

3 months deal

I had a gift card to use so I punched everything in and it took the 30$ off and I have 3 months of Premium. However, I wanted to get the 99 cents for 3 months deal as well (pay 99 cents and use gift card) so I would get 6 months. Anyone have any idea...

  • Newbie
  • I had a gift card to use so I punched everything in and it took the 30$ off and I have 3 months of Premium. However, I wanted to get the 99 cents for 3 months deal as well (pay 99 cents and use gift ...
  • gnovella16
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 194 Views
  • 1 replies
  • 0 likes

Need help with student premium subscription!

It will not let me get the student subscription on my spotify account because my student details are saved on an old facebook account which i dont go on anymore , i tried to message spotify and they directed me to here? what shall i do?

  • Newbie
  • It will not let me get the student subscription on my spotify account because my student details are saved on an old facebook account which i dont go on anymore , i tried to message spotify and they ...
  • gnovella16
  • Roadie
  • 136 Views
  • 1 replies
  • 0 likes
  • Premium
  • 136 Views
  • 1 replies
  • 0 likes

Spotify Forfeited 8 Days of My Premium Account Subscription When Upgrading to Family Plan.

Hi, I have just upgraded my Spotify Premium account to the Family Plan, However I noticed some discrepancy in the billing date. My Spotify recurring payment date for the premium account is on the 22nd of every month. As I have made payment on 22 Dec ...

  • Newbie
  • Hi, I have just upgraded my Spotify Premium account to the Family Plan, However I noticed some discrepancy in the billing date.   My Spotify recurring payment date for the premium account is o...
  • gnovella16
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 238 Views
  • 1 replies
  • 0 likes

spotify student

Hi I recently applyed for spotify premium but I'm in High School and I didnt know it was for colleges until it had already charge me credit card, so is there a way to get refunded and pay the regular price instead? Help me

  • Newbie
  • Hi I recently applyed for spotify premium but I'm in High School and I didnt know it was for colleges until it had already charge me credit card, so is there a way to get refunded and pay the regular...
  • gnovella16
  • Roadie
  • 188 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 188 Views
  • 1 replies
  • 0 likes

Very Frustrating Subscription issues

I have a spotify account. It is charged 10.99 a month because I live in Chicago. I do not get ads. I am not on free. I tried to ad a family member and entered my cc information but can not invite them as it says I am on free with no subsciption. I ca...

  • Newbie
  • I have a spotify account. It is charged 10.99 a month because I live in Chicago. I do not get ads. I am not on free. I tried to ad a family member and entered my cc information but can not invite the...
  • gnovella16
  • Roadie
  • 157 Views
  • 1 replies
  • 1 likes
  • Premium
  • 157 Views
  • 1 replies
  • 1 likes

3 months for R$ 1,99

I just payed for the 3 months for R$ 1,99... As soon as I payed, I saw in my spitify account that the my premium account was going to expire today... well, if I payed for 3 months TODAY, how is it possible that it will expire also today?

  • Newbie
  • I just payed for the 3 months for R$ 1,99... As soon as I payed, I saw in my spitify account that the my premium account was going to expire today... well, if I payed for 3 months TODAY, how is it po...
  • gnovella16
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • Premium
  • 237 Views
  • 1 replies
  • 0 likes

Premium

Hello I payed for my spotify premium the money has been taken off but it's not working ? How's that ?

  • Newbie
  • Hello I payed for my spotify premium the money has been taken off but it's not working ? How's that ?
  • gnovella16
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • Premium
  • 177 Views
  • 1 replies
  • 0 likes

Solved!! Changing Playlist Cover Pic

So it is possible for me to change my playlist cover picture? I have premium but it doens't say 'edit' when I hover over the pic. Any help?

  • Casual Listener
  • So it is possible for me to change my playlist cover picture? I have premium but it doens't say 'edit' when I hover over the pic. Any help?
  • jonasherdegen
  • Community Legend
  • 600 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 600 Views
  • 3 replies
  • 0 likes

99 kr instead of 9

HiIn Denmark, there was a offer, that I could get 3 months of premium for 9 kr if I bought it before 31/12-15. I bought it the 22nd of december, but spotify has drawn 99 kr. How did that happen? - Sofie Black

  • Newbie
  • Hi In Denmark, there was a offer, that I could get 3 months of premium for 9 kr if I bought it before 31/12-15. I bought it the 22nd of december, but spotify has drawn 99 kr.  How did that hap...
  • JoeThomas
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • Premium
  • 195 Views
  • 1 replies
  • 0 likes

HELP!!!....Need to start all over and delete my account

Hello fellow music lovers, Fist off, a belated happy & healthy new Year to you and your loved ones. I wish you much abundance and good things in 2016. Here is my issue. I was in a terrible accident in 2012 that left me with a traumatic brain injury. ...

  • Regular
  • Hello fellow music lovers,   Fist off, a belated happy & healthy new Year to you and your loved ones. I wish you much abundance and good things in 2016.   Here is my issue. I w...
  • jonasherdegen
  • Community Legend
  • 12670 Views
  • 6 replies
  • 1 likes
  • Account
  • 12670 Views
  • 6 replies
  • 1 likes

Edgar vela

I subscribed to the promotion of $ 0.99 for 3 months and was charged $ 9.99 and expire in January said that my account please I need an urgent response

  • Newbie
  • I subscribed to the promotion of $ 0.99 for 3 months and was charged $ 9.99 and expire in January said that my account please I need an urgent response
  • gnovella16
  • Roadie
  • 291 Views
  • 1 replies
  • 0 likes
  • Other
  • 291 Views
  • 1 replies
  • 0 likes

Bought Spotify Premium with Spotify Card didn't get the 3 months, only one

I bought myself today the Spotify 10euro Card and redeemed it, but only got Premium for one month, but I was supposed to get it for three months?Am I doing something wrong or does this not work with those Cards?

  • Newbie
  • I bought myself today the Spotify 10euro Card and redeemed it, but only got Premium for one month, but I was supposed to get it for three months? Am I doing something wrong or does this not work wit...
  • gnovella16
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 199 Views
  • 1 replies
  • 0 likes

Premium promo and Gcash

Hello, happy new year! I would like to seek your assistance I wanted to avail of your promo today for the 9 pesos for 3 mos for me and my boyfriend using my Gcash but I was charged 129*2 = p258. Seeking for your assistance on this. Thank you

  • Newbie
  • Hello, happy new year! I would like to seek your assistance I wanted to avail of your promo today for the 9 pesos for 3 mos for me and my boyfriend using my Gcash but I was charged 129*2 = p258. Seek...
  • gnovella16
  • Roadie
  • 272 Views
  • 1 replies
  • 0 likes
  • Premium
  • 272 Views
  • 1 replies
  • 0 likes

Solved!! Problem with my new account

I sent message to support but nobody answered me.A long time ago I created account via facebook and one day I wanted unlink spotify and facebook. So I did it but before I set new password. After that I lose my account with all playlist. Now I want to...

  • Visitor
  • I sent message to support but nobody answered me. A long time ago I created account via facebook and one day I wanted unlink spotify and facebook. So I did it but before I set new pas...
  • user-removed
  • Not applicable
  • 710 Views
  • 4 replies
  • 0 likes
  • Account
    Free
  • 710 Views
  • 4 replies
  • 0 likes

Spotify unlimited i pay 4,99 euro pm

Hello i'm an italian user. Two years ago I subscribe a Spotify Unlimited. There were three possibility basic that permitted you to use spotify gratis for two month, Unlimited that permitted you to use Spotify with advertising and just with internet c...

  • Newbie
  • Hello i'm an italian user. Two years ago I subscribe a Spotify Unlimited. There were three possibility basic that permitted you to use spotify gratis for two month, Unlimited that permitted you to us...
  • gnovella16
  • Roadie
  • 305 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! How do I delete a Spotify account?

Hi there, I am not succesful in finding a way to delete my Spotify account. I do not wish to use the service any more, which until now has been a delight without any trouble. However I do wish to delete my account completely instead of just uninstall...

  • Visitor
  • Hi there,    I am not succesful in finding a way to delete my Spotify account. I do not wish to use the service any more, which until now has been a delight without any trouble. However...
  • antnar
  • Newbie
  • 7017 Views
  • 19 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 7017 Views
  • 19 replies
  • 0 likes

I can't upgrade my account to premium

When I try to upgrade my account to premium appears always the same inscription: There was a problem with your credit card or with the manager of payments. It was not be free of charge. Please try again using another payment method. thanks to answer.

  • Newbie
  • When I try to upgrade my account to premium appears always the same inscription: There was a problem with your credit card or with the manager of payments. It was not be free of charge. Please try ag...
  • gnovella16
  • Roadie
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
  • 239 Views
  • 1 replies
  • 0 likes

Gateway Time-out nginx

Bonjour,ce matin impossible de me connecter à mon lecteur spotify sur mon ordinateur...Obligé de passer par l'appli de mon téléphone qui elle fonctionne.Ce n'est pas optimal que dois je faire pour arranger ça?

  • Newbie
  • Bonjour, ce matin impossible de me connecter à mon lecteur spotify sur mon ordinateur... Obligé de passer par l'appli de mon téléphone qui elle fonctionne. Ce n'est pas optimal que dois je faire p...
  • sebastiankreuz
  • Spotify Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
  • 290 Views
  • 1 replies
  • 0 likes

Billed on a 30 day trial

Hi, this is my first time being a subscriber to Spotify and I'm slightly displeased/confused. I had joined Spotify premium (SP) on December 30th/31st 2015 (can't remember which) and it said that I would get 30 days free (being that the first billing ...

  • Casual Listener
  • Hi, this is my first time being a subscriber to Spotify and I'm slightly displeased/confused.   I had joined Spotify premium (SP) on December 30th/31st 2015 (can't remember which) and it said ...
  • JoeThomas
  • Community Legend
  • 242 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 242 Views
  • 4 replies
  • 0 likes