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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I signed up for a student account by mistake but I and not a student and was charged. I can't start my abbount
It's been more than a year since I went for premium, but lately I've seen that the songs I frequent simply dissappear. The albums, songs I've saved are basically gone from Spotify. What's the deal with this? Is there a temporary problem or did they s...
Access Spotify.com in your browser.Create a free account for the other family member.Sign out of this new account.Sign in with your (family plan manager) account.Go to the family plan management page.Choose to invite.Choose to invite manually.Copy th...
Hi, I've been trying logging in on my iphone app but keep getting a message that the username/password are wrong. I have been able to login with these details on your website so i'm sure there is no error. I've also tried to reinstall the app and res...
Hi there,I have added a new user to my account as a Family member. When I try to log her in to Spotify I can't do so as I get an error message via her Facebook, and then an error message via her email log-in. Can you please help with this today as it...
I quit my premium account, but payed for this month apperently, but cannot use premium. Can I get a refund?
I got family plan but my partner can't login in to Spotify as a family plan member?
I canceled my spotify premium and was still charged and now i am overdrawn from the bank and owe them money, i need to speak with cx service to get this issue resolved.
I purchased the family plan by offering three free months for 9.99 euros, but it appears to me that I renewed the following month. In my profile, it does not appear to have those three months of free premium . When I run out the first month I will re...
Hello, I have been using spotify premium for a while.I received an email if I want to make a family membership for a reasonable price and I accepted.I first cancelled my premium membership and then made a family one because it looked like I was going...
I recently deleted my yearly resport for music I listen to on accident and I would like to get it back. Is there another way to look at it?
Over the course of the last two days my spotify account has been having several play lists of music genres that I would never listen to, and songs are being saved that I wouldn't ever save. None of my songs or play lists have been deleted, but it's v...
I am so sick of Spotify. I have had many problems and I just want to be done with it and cancel my account and get a FULL REFUND for the last 2 months since I was charged incorrectly. I have never been a witness to suck horrible customer service.
So your ads claiming a subcription for 3 months before dec 31 only costs 9 pesos, are an apparent scam????? Or what they only apply when you sign up for premium when clickig the ad I signed up for one after seeing the ad? I agreed to the 3.5 dollar a...
Hi, I wanted to invite my kids to Spotify Family.I've created accounts for both of them and sent then out the invitations. The mail received by my kids was in French and the code was not accepted. I've checked my account and out of a sudden it was se...
Being charged twice. I need one account canceled, I don't know the user name or email, but they know my debit card number. Not cool!!!!!!!
Hello, I saw the offer of a free three month family subscription, but it's impossible to find out what the pricing will be after this period.If I remember well, It used to be $25 for four persons. Is this the correct price? Now Apple Music is availab...
Jag skullle vilja gå tillbaka till premium, men hittar inget bra sätt att göra det på. Det verkar som om jag behöver säga upp kontot och sedan börja om från början.någon som vet ett enklare sätt?
After re-upgrading to premium I seem to have lost all of my playlists. Is there any way to recover these? It appears to have reverted back to my original account which has since been updated on a regular basis. I've tried logging back in through face...
i dont really understand the promo?? It says 9php but i still have to pay 129php for the premium and i don't think its for 3 mons??. This is just so not right?? I was so hopeful but when I tried to avail it I couldn't. Im so disappointed at spotify f...