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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83491 Views

29 replies

0 likes

  • 83491 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104627 Views

10 replies

3 likes

Account
Login
  • 104627 Views
  • 10 replies
  • 3 likes

new account

i deactivate my facebook account and made a new account and would like to move my playlist over to it .what should i do

Newbie

i deactivate my facebook account and made a new account and would like to move my playlist over to it .what should i do

kbrooksc

Community Legend

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Student Discount being changed to full price

This is the second time this has happened. I will sign up for Spotify using my student discount which allows me to pay $4.99 instead of $9.99 and i checked my reciepts today and spotify is now charging me $9.99 for some reason with no notice or email...

Casual Listener

This is the second time this has happened. I will sign up for Spotify using my student discount which allows me to pay $4.99 instead of $9.99 and i checked my reciepts today and spotify is now chargi...

kbrooksc

Community Legend

372 Views

3 replies

1 likes

Account
Other
Premium
Subscription
  • 372 Views
  • 3 replies
  • 1 likes

Can't delete my account!

I have clicked on every link to the 'contact form' that I can find, so I can contact spotify to delete my account but it just keeps sending me back to the beginning, and I am going round in circles. If anyone can help me please I would really appreci...

Newbie

I have clicked on every link to the 'contact form' that I can find, so I can contact spotify to delete my account but it just keeps sending me back to the beginning, and I am going round in circles.&...

kbrooksc

Community Legend

412 Views

1 replies

0 likes

Account
Subscription
  • 412 Views
  • 1 replies
  • 0 likes

Turns out my payment of 0.99 to get the 3 month trial did not go through via Paypal

Shortly after Christmas, I registered for the .99 3 month trial on this account for my mom. I payed via paypal and the transaction went pretty seemlessly. Apperently something went wrong and I dont have the 3 month trial My account is still "free" an...

Newbie

Shortly after Christmas, I registered for the .99 3 month trial on this account for my mom.  I payed via paypal and the transaction went pretty seemlessly.  Apperently something went wr...

kbrooksc

Community Legend

238 Views

1 replies

0 likes

Account
  • 238 Views
  • 1 replies
  • 0 likes

My account be deleted !! | Mi cuenta fue eliminada !!

Hola a todos, soy nueva por acá así que sin dar tanto rollo, desearía de su ayuda o aclaraciones. Llevo al rededor de 4 o 6 meses con cuenta en Spotify, no es mucho, lo sé. Pero en el trascurso de esos meses me presento varios problemas, y era que si...

Newbie

Hola a todos, soy nueva por acá así que sin dar tanto rollo, desearía de su ayuda o aclaraciones.  Llevo al rededor de 4 o 6 meses con cuenta en Spotify, no es mucho, lo sé. Pero en el trascurs...

OviiiOne

Community Legend

289 Views

1 replies

0 likes

Account
Login
Premium
  • 289 Views
  • 1 replies
  • 0 likes

Discount does not work!

I was tempted by the deal to get three months for 9 SEK and payed for that. However, when the payment had gone through was told that I would receive a receipt that never arrived. Reregistering was not possible as i had "already used the offer". Has a...

Visitor

I was tempted by the deal to get three months for 9 SEK and payed for that. However, when the payment had gone through was told that I would receive a receipt that never arrived. Reregistering was no...

KatesHere

Community Legend

307 Views

3 replies

0 likes

Premium
  • 307 Views
  • 3 replies
  • 0 likes

Me han vuelto a cobrar la suscripción cuando la he cancelado.

Me han vuelto ha cobrar la sucripción cuando ya la había cancelado, exijo un reintegro del mismo, tengo pruebas, el mail de desuscripción, seguido del cobro del siguiente...

Casual Listener

Me han vuelto ha cobrar la sucripción cuando ya la había cancelado, exijo un reintegro del mismo, tengo pruebas, el mail de desuscripción, seguido del cobro del siguiente...

194 Views

0 replies

0 likes

Account
Premium
Subscription
  • 194 Views
  • 0 replies
  • 0 likes

Refund for unexpected payment

I recently entered my card details for the '£0.99 for 3 months' offer, however, I was ineligible for the offer and charged £9.99 instead. I'm very upset by this and would like to receive a refund for this payment.Also my email has changed on Facebook...

Newbie

I recently entered my card details for the '£0.99 for 3 months' offer, however, I was ineligible for the offer and charged £9.99 instead. I'm very upset by this and would like to receive a refund for...

OviiiOne

Community Legend

1833 Views

9 replies

0 likes

Account
Other
Premium
Subscription
  • 1833 Views
  • 9 replies
  • 0 likes

E-card delivered?

On 23rd december i bought an E-card which was set to be delivered at christmas. My question is, is everything ok with my order? I never received the mail confirm. I only have the gift number and the mail address of The friend to whom i bought the gif...

Casual Listener

On 23rd december i bought an E-card which was set to be delivered at christmas. My question is, is everything ok with my order? I never received the mail confirm. I only have the gift number and the ...

dutchkris

Casual Listener

745 Views

9 replies

0 likes

Other
Subscription
  • 745 Views
  • 9 replies
  • 0 likes

Premium issues

Hello, I recently went to purchase the student spotify. I entered all of my information and was informed by the system that is could not be processed. I went to Facebook and fixed my birthday, as I figured that was what stopped me from getting the pr...

Newbie

Hello, I recently went to purchase the student spotify. I entered all of my information and was informed by the system that is could not be processed. I went to Facebook and fixed my birthday, as I f...

kbrooksc

Community Legend

463 Views

3 replies

0 likes

Premium
  • 463 Views
  • 3 replies
  • 0 likes

I have paid Premium on 12.31.15 and still have Free AND Spotify charge me 3 Three times!!!

Hello I already paid Spotify Premium on 12.21.15 and my service still Free. I must 3 Monts per $99.05 MXN become.I have received therefore three charges with the Case numbers: 1° 205746282081 Auto. 8493962° 205746872081 Auto. 6551213° 205747462088 Au...

Newbie

Hello I already paid Spotify Premium on 12.21.15 and my service still Free. I must 3 Monts per $99.05 MXN become. I have received therefore three charges with the Case numbers:     1° &n...

kbrooksc

Community Legend

317 Views

1 replies

0 likes

Account
Premium
Subscription
  • 317 Views
  • 1 replies
  • 0 likes

Solved!! Signed up through Facebook but email address is incorrect (old)

Hi, I just signed up through Facebook but the email address on my spotify account is incorrect. It is showing my old Facebook email address which I have deleted and changed to my new email address. It wont let me change the email address in my Spotif...

Casual Listener

Hi,   I just signed up through Facebook but the email address on my spotify account is incorrect. It is showing my old Facebook email address which I have deleted and changed to my new em...

kbrooksc

Community Legend

640 Views

5 replies

0 likes

Account
  • 640 Views
  • 5 replies
  • 0 likes

Wrong username

Hola, Tengo un problema. Resulta que compre una subscripción premium spotify. El problema es que en spotify web estaba abierta otra cuenta que no es la mia, y la compré para esa cuenta... Ahora quiero cancelar la suscripción però me pide la contrasen...

Newbie

Hola,   Tengo un problema. Resulta que compre una subscripción premium spotify. El problema es que en spotify web estaba abierta otra cuenta que no es la mia, y la compré para esa cuenta... Ah...

MaryS

Roadie

211 Views

1 replies

0 likes

Account
  • 211 Views
  • 1 replies
  • 0 likes

Cant remember username and charged Premium

Hi Guys!I've got a big problem, long ago I had a Spotify account which I cant remember the username and I paid for premium, i wouldlike to cancel this as Im not getting the service and each month I get the money charged on my card!NEED HELP ASAP Than...

Newbie

Hi Guys! I've got a big problem, long ago I had a Spotify account which I cant remember the username and I paid for premium, i wouldlike to cancel this as Im not getting the service and each month I...

kbrooksc

Community Legend

173 Views

1 replies

0 likes

Premium
  • 173 Views
  • 1 replies
  • 0 likes

How to disconnect from FB

HELLO!i would like to disconnect definitively from Facebook. Unfortunately my Spotify Premium is linked to my FB account. How can I deactivate my FB without losing all my Spotify infos and data? Thank you very muchNoemi

Visitor

HELLO! i would like to disconnect definitively from Facebook. Unfortunately my Spotify Premium is linked to my FB account. How can I deactivate my FB without losing all my Spotify infos and data? Th...

kbrooksc

Community Legend

339 Views

2 replies

0 likes

Account
  • 339 Views
  • 2 replies
  • 0 likes

Support quit on me. Spotify is charging me full price for Premium student when I'm verified.

Hello, I want to be as nice about this as possible, because this is making me quite angry, hence the username. I purchased Spotify Premium (Student discount) and had my information verified. After my account is upgraded, I notice that I do not have P...

Regular

Hello,   I want to be as nice about this as possible, because this is making me quite angry, hence the username.   I purchased Spotify Premium (Student discount) and had my informat...

1217321421

Newbie

845 Views

2 replies

0 likes

Account
Premium
Subscription
  • 845 Views
  • 2 replies
  • 0 likes

3 months for .99 cents offer

Just yesterday i upgraded to premium with the special .99 cents for 3 months offer. The payment did go through and Spotify is working. However, when i checked my bank account summary it shows that Spotify has charged me .99 cents 6 times! That is $5 ...

Casual Listener

Just yesterday i upgraded to premium with the special .99 cents for 3 months offer. The payment did go through and Spotify is working. However, when i checked my bank account summary it shows that Sp...

PureAvenging

Casual Listener

428 Views

2 replies

0 likes

Account
Premium
Subscription
  • 428 Views
  • 2 replies
  • 0 likes

Solved!! Need help with premium subscription

HelloI recently tried to get Premium using the 0.99 for three months promotion. I ordered it but noticed I was charged $10.69 for it. I read somewhere that people who previously had a spotify trial were charged full price. I have not previously had a...

Casual Listener

Hello I recently tried to get Premium using the 0.99 for three months promotion. I ordered it but noticed I was charged $10.69 for it. I read somewhere that people who previously had a spotify...

kbrooksc

Community Legend

537 Views

3 replies

0 likes

Premium
Subscription
  • 537 Views
  • 3 replies
  • 0 likes

Unable to change country

I created this spotify account to use in a family plan. When I tried to redeem the family plane code I saw that my new account had GB as country. When checking the help site for instructions on how to change country for my account, I followed the ins...

Newbie

I created this spotify account to use in a family plan. When I tried to redeem the family plane code I saw that my new account had GB as country. When checking the help site for instructions on how t...

kbrooksc

Community Legend

259 Views

1 replies

0 likes

Account
  • 259 Views
  • 1 replies
  • 0 likes

Trouble with Student Discount for Premium

I tried to sign up for the student discount premium subscription - I am a graduate student at Argosy University. When I tried to sign up, it said that they were unable to verify my status at the school, and I therefore did not receive the discounted ...

Newbie

I tried to sign up for the student discount premium subscription - I am a graduate student at Argosy University. When I tried to sign up, it said that they were unable to verify my status at the scho...

kbrooksc

Community Legend

257 Views

1 replies

0 likes

Premium
Subscription
  • 257 Views
  • 1 replies
  • 0 likes