Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi y'all- Can someone either explain or point me to info about Sony MU being folded into spotify please? Is there a special deal for existing MU customers? Thank you.
Right so I bought the christmas deal where you pay 99p for 3 months and those three months where nearly over so I decided to cancel my spotify premium and when I did it said it will cancel on the 25/03/15 and i got an email saying the same thing from...
Hi! I joined Spotify in the UK some years ago. I have recently reclocated to the USA. I cannot updated my country settings as per the instructions in the FAQs. That is the country select box is disabled. Please advise. Thanks!
Hi,I registered my premium account to the wrong email account that I can't access to reset my password, I have another free account with a different email address that I would like to change the premium account over to.Is that possible?
I cancelled my subcription prior to my 3 month trial. But have been charged this month and shows my subscrpiton still active.Sucks,I dont like that there is no any place to remove my credit card from my account . AND no where to contact anyone. REMOV...
compre en una tienda una tarjeta de 300 pesos SPOTIFY, active mi codigo y solo me dejó comprar 3 meses de PREMIUM por 99 pesos. ya nome dejo usar los 201 pesos restantes y mi cuenta PREMIUM expiró
I never consented to atuo pay. Please take me off atuo pay.
Or my Spotify just lost it? Whenever I try to play a song (from app or web player) it says something like in the title and I have to wait a week. I was searching the internet for clues but I stumbled on nothing. So I thought maybe it's a very rare oc...
I can't remember my account nameI made a premium account in January and I love it!But last summer I made a free account and Imade the same email information so I can only get "info" on the free one.All I wanna know is this: how do I get help for not ...
Hi, I have a Spotity Premium Family account for 2 user, but I wish to upgrade this to 3 users. For some reason my admin section does not allow an upgrade, it only allows me to manage the 2 current users. Anyone an idea ?GreetzB.
Hi I have joined Vodafone about 2 weeks ago. And I have activated spotify account. It was ok at the beginning but after I changed my iphone6 plus in Apple store. And I have download spotify app again. When I logined in. It was saying only 7 days to u...
Hello how can i set up spotify premium with my aditive from vodafone? (Portugal)
Hello there.. I tried subscribing to premium again after it said my previous subscription was due to run out. I clicked sub. But nothing happend. I thought it might of worked.I tried logging out and reinstalling as well. But alas, when a click sub.. ...
When I log in I'm taken to my account overview page. Can't find 'Your Music'. I'm just stuck on my account overview page.
I had linked up my account with FB and recently i have lost complete access to my page . Luckily, the spotify app on my phone hadn't logged me out.But, now i cant use it anywhere else unless i have my phone and i cant find an option to just login wit...
Ok so I had my spotify linked to my Facebook account, I went to a friends house and got on her computer an when I got to my friends spotify log in screen, I logged in through my Facebook.Now for some reason I can't get logged in under Tim Crouche! I ...
When I tried to log in both on the app on my iPhone and on my computer, I got an error message that said, "Your country does not match the one set in your profile. Please update your profile, or upgrade your Spotify account."When I clicked on the "up...
I tried to follow the college dicsount directions, but when I click on get premium it takes me to my account page and says "student discount is on not available on premium". Why am I getting this message and how can I fix
So, after having read so many articles, I still have not found anyone to have asked the following question:Everyone knows that the prices for premium accounts vary in different countries. The question is, can I pay with a UK debit card, for example, ...
I've noticed that my card gets charged twice a month despite having only one subscription. How do I go about rectifying it and getting refunded.