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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76525 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94384 Views
9 replies
2 likes
hello , I want to change the order in the playlist but I can not move the numbers (I can only select the top by artist, song, album ) . How do I do that?
hello , I want to change the order in the playlist but I can not move the numbers (I can only select the top by artist, song, album ) . How do I do that?
192 Views
0 replies
0 likes
I hope someone can help with my problem. I have a premium account, being used on 2 devices (one at a time obviously). No long ago, I logged int my spotify account through my sister's sonos system (on my tablet through the sonos app) while I was visit...
I hope someone can help with my problem. I have a premium account, being used on 2 devices (one at a time obviously). No long ago, I logged int my spotify account through my sister'...
191 Views
0 replies
0 likes
hi im currently on a trial version of spotfy which is about to end. I want to continue using the nus discount. however for the life of me i cannot work out where I have to enter the nus number. i have found the link fo the student discount page but e...
hi im currently on a trial version of spotfy which is about to end. I want to continue using the nus discount. however for the life of me i cannot work out where I have to...
Casual Listener
681 Views
5 replies
0 likes
Neither me, nor my friends was able to search for me, and fine me - when they didnt follow me.How come? I really want to appear in the search results, like everyone else.
Neither me, nor my friends was able to search for me, and fine me - when they didnt follow me. How come? I really want to appear in the search results, like everyone else.
224 Views
0 replies
0 likes
Is that possible that all of the songs that were saved in my playlist is absolutely gone?
Is that possible that all of the songs that were saved in my playlist is absolutely gone?
Newbie
682 Views
3 replies
0 likes
Hello People! Right so my problem currently lies in trying to get a student subscription. I hold a UK NUS extra card in my hand and after visiting thewww.spotify.com/uk/Student/I reach a page with 2 buttons. One on the right says "NUS extra, get prem...
Hello People! Right so my problem currently lies in trying to get a student subscription. I hold a UK NUS extra card in my hand and after visiting the www.spotify.com/uk/Student/ I reach a...
Spotify Star
335 Views
1 replies
0 likes
On their website it clearly says you can still get the discount while you are a premium member but when i tried to change it tells me this: "Sorry, you cannot sign up for a student discount while being on Premium." What gives? can anyone help me? Wha...
On their website it clearly says you can still get the discount while you are a premium member but when i tried to change it tells me this: "Sorry, you cannot sign up for a student discou...
Spotify Star
336 Views
1 replies
0 likes
Hi, I've used facebook to log in to my spotify account for the last couple of years. However now I need to log in directly in the client, but i can't remeber my password. I thought I'd just reset it, but the email adress I used to sign up with is'nt ...
Hi, I've used facebook to log in to my spotify account for the last couple of years. However now I need to log in directly in the client, but i can't remeber my password. I thought...
Spotify Star
499 Views
1 replies
0 likes
Not sure if this is a universal issue or just mine. Upon opening Spotify tonight on my iPhone, it seemed as though you had undergone an upgrade, as some of the visual elements (ie text) were different. However, when attempting to play a song, pressin...
Not sure if this is a universal issue or just mine. Upon opening Spotify tonight on my iPhone, it seemed as though you had undergone an upgrade, as some of the visual elements (ie text) were dif...
Spotify Star
551 Views
1 replies
0 likes
A little background: I recently switched accounts so that I could pay through the student discount for premium; cancling my payment on my previous account and abandoning it. The Problem: Just recently I discovered my card was charged twice on two sep...
A little background: I recently switched accounts so that I could pay through the student discount for premium; cancling my payment on my previous account and abandoning it. The Problem:&nbs...
Spotify Star
206 Views
1 replies
0 likes
I have been trying for 3 days now, to cancel my premium spotify subscription and I'm still not getting anywhere. I've also emailed you, to which I've had no reply. I need to cancel my subscription asap as I simply cannot afford to pay the monthly fee...
I have been trying for 3 days now, to cancel my premium spotify subscription and I'm still not getting anywhere. I've also emailed you, to which I've had no reply. I need to cancel my subscription as...
Spotify Star
224 Views
1 replies
0 likes
Case #: 02696164I believe my account has been hacked. i was logged out of my mobile devices but not my computer somehow and i looked at my account details and my email is different and the password has been changed. This is a big deal because it's a ...
Case #: 02696164 I believe my account has been hacked. i was logged out of my mobile devices but not my computer somehow and i looked at my account details and my email is different and the password...
Casual Listener
292 Views
2 replies
0 likes
Hello My former credit card is now over, and i wanted to add a new card but when i'm on https://www.spotify.com/lu-fr/account/subscription/ i've got only a 1 in a red bakcground and can't do anything at all, even not clicking on the "subscribe" butto...
Hello My former credit card is now over, and i wanted to add a new card but when i'm on https://www.spotify.com/lu-fr/account/subscription/ i've got only a 1 in a red bakcground and can...
Spotify Star
276 Views
1 replies
0 likes
Hello, after validating my students account via myunidays.com, I did active my 60 € code. Unfortunately it only gave me six months of subscription instead of 12. What can I do here?
Hello, after validating my students account via myunidays.com, I did active my 60 € code. Unfortunately it only gave me six months of subscription instead of 12. What can I do here?
Spotify Star
190 Views
1 replies
0 likes
Hi, I have tried adding an NUS extra card to my account and when I click on the "get premium with NUS extra" it takes me to my account overview page. I've cancelled my subscription and it has done the same thing again! How do I fix this? thnx
Hi, I have tried adding an NUS extra card to my account and when I click on the "get premium with NUS extra" it takes me to my account overview page. I've cancelled my subscription and it ha...
Spotify Star
209 Views
1 replies
0 likes
Hi Everyone, Wondering if i could get a bit of advice? As of yesterday my account had been logged into by some unknown person, my password and email has been changed, the postcode and date of birth had been changed also. Luckily i'm still able to acc...
Hi Everyone, Wondering if i could get a bit of advice? As of yesterday my account had been logged into by some unknown person, my password and email has been changed, the post...
Spotify Star
413 Views
1 replies
0 likes
I am still able to get into my account through my facebook however the email and DOB has been changed. I emailed support, my ticket number is 02697149. I have all the information to prove it is my account, I would just like to get this other guy off ...
I am still able to get into my account through my facebook however the email and DOB has been changed. I emailed support, my ticket number is 02697149. I have all the information to prove...
Spotify Star
203 Views
1 replies
0 likes
Hi. I signed up Spotify with Facebook. Now whenever i deactivate my facebook account my devices logs out. I need to seperate my login details from facebook without losing my playlists. Realy stuck here. Thanks guys.
Hi. I signed up Spotify with Facebook. Now whenever i deactivate my facebook account my devices logs out. I need to seperate my login details from facebook without losing my playlists. Realy stuck he...
Spotify Star
238 Views
1 replies
0 likes
I submitted this question to Spotify Support: "I deleted my Facebook account some time ago, and have forgotten my password. Spotify tells me I can only change it on Facebook, an account that no longer exists. I need to access My Spotify in order to c...
I submitted this question to Spotify Support: "I deleted my Facebook account some time ago, and have forgotten my password. Spotify tells me I can only change it on Facebook, an account that no longe...
Spotify Star
480 Views
1 replies
0 likes
I signed up for spotify. I didn't use a valid email address. And I don't know my password or username for my account. I did go for the 30 premium trial and I don't know how to get back into my account to cancel it. And I don't want to be charged. Ple...
I signed up for spotify. I didn't use a valid email address. And I don't know my password or username for my account. I did go for the 30 premium trial and I don't know how to get back into my accoun...
Spotify Star
227 Views
1 replies
0 likes
