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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I'm trying to view my deleted playlist by going to the recover playlist page but none of them are showing up. The page just says, "We had an error retrieving your deleted playlist. Please try again later." It has said this for over a month. Help plea...
I know this has probably been asked a thousand times, but what do I need to do to get my email back? As of right now, its glued to my Facebook, so I can't use a different account with my email address. This is one of the worst ways to handle a subscr...
Hi Team, My debit card registered to my account has expired and I'm trying to update my card details on my spotify account but it won't allow me to subscribe. I have now lost my premium account. I have tried to resubscribe but there seems to be an er...
I'd be interested to know wether it is possible to get the student discount for the Spotify premium in countries whose schools aren't listed in the dropmenu asking what school does one study at or is the discount currently available only for the peop...
hello , I want to change the order in the playlist but I can not move the numbers (I can only select the top by artist, song, album ) . How do I do that?
hallo, ik wil de volgorde in de afspeellijsten wijzigen maar ik kan de nummers niet verschuiven (ik kan alleen bovenin selecteren op artiest, nummer, album). Hoe doe ik dat?
I hope someone can help with my problem. I have a premium account, being used on 2 devices (one at a time obviously). No long ago, I logged int my spotify account through my sister's sonos system (on my tablet through the sonos app) while I was visit...
hi im currently on a trial version of spotfy which is about to end. I want to continue using the nus discount. however for the life of me i cannot work out where I have to enter the nus number. i have found the link fo the student discount page but e...
Neither me, nor my friends was able to search for me, and fine me - when they didnt follow me.How come? I really want to appear in the search results, like everyone else.
Is that possible that all of the songs that were saved in my playlist is absolutely gone?
Hello People! Right so my problem currently lies in trying to get a student subscription. I hold a UK NUS extra card in my hand and after visiting thewww.spotify.com/uk/Student/I reach a page with 2 buttons. One on the right says "NUS extra, get prem...
On their website it clearly says you can still get the discount while you are a premium member but when i tried to change it tells me this: "Sorry, you cannot sign up for a student discount while being on Premium." What gives? can anyone help me? Wha...
Hi, I've used facebook to log in to my spotify account for the last couple of years. However now I need to log in directly in the client, but i can't remeber my password. I thought I'd just reset it, but the email adress I used to sign up with is'nt ...
Not sure if this is a universal issue or just mine. Upon opening Spotify tonight on my iPhone, it seemed as though you had undergone an upgrade, as some of the visual elements (ie text) were different. However, when attempting to play a song, pressin...
A little background: I recently switched accounts so that I could pay through the student discount for premium; cancling my payment on my previous account and abandoning it. The Problem: Just recently I discovered my card was charged twice on two sep...
I have been trying for 3 days now, to cancel my premium spotify subscription and I'm still not getting anywhere. I've also emailed you, to which I've had no reply. I need to cancel my subscription asap as I simply cannot afford to pay the monthly fee...
Case #: 02696164I believe my account has been hacked. i was logged out of my mobile devices but not my computer somehow and i looked at my account details and my email is different and the password has been changed. This is a big deal because it's a ...
Hello My former credit card is now over, and i wanted to add a new card but when i'm on https://www.spotify.com/lu-fr/account/subscription/ i've got only a 1 in a red bakcground and can't do anything at all, even not clicking on the "subscribe" butto...
Hello, after validating my students account via myunidays.com, I did active my 60 € code. Unfortunately it only gave me six months of subscription instead of 12. What can I do here?
Hi, I have tried adding an NUS extra card to my account and when I click on the "get premium with NUS extra" it takes me to my account overview page. I've cancelled my subscription and it has done the same thing again! How do I fix this? thnx