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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have spotify premium but just changed my phone when I downloaded app again it keeps signing me into free account I have tried deleting and re installing but still the same??
Dear Friends, I sold my old macbook pro OS X Yosemite and bought a new one exactly the same. Before i sold it i logged out of my spotify account. Now i´'m trying to install spotify in my new computer but when i try to login, the following message app...
I dont't quite understand why there is a problem with my subscription. I received four emails stating "there is a problem with your spotify subscription" and one email today "your premium subscription is cancelled". However my payment for this month ...
I just updated my payment info and instead of being charged 1$ for the first 3 months like I was expecting I was charged 9.99. If I am going to be charged the full amount I would like a refund I have already canceled the subscription going forward.
whats going on. Premium memeber. wont accept my password. reset it . still wont accept. Web page prompts me to upgrade? I'm already a premium have been for years!!!!!. payment went through as norm this month? hate all this crap!, why cant you just le...
Hello Spotify Team,two weeks ago I tried to terminate my Spotify Premium Subcription, but yesterday I found a bill in my inbox for another month of spotify premium. The reason for my termination is to save some money, so I would appreciate to get rid...
I'm receiving a double charg in my bank acount for Preium Spotify services.How I can contact with Spotify administration to solve the problem?I can't find any email adress or phone in SpianThanks
So my free month's trial is almost up, and I want to cancel before I'm charged.I click cancel select options why, then it tells me I need to confirm authorization via FacebookFacebook opens, asks for me to confirm with my password.I enter my correct ...
When I go to the subscription page and click "account details" it doesn't give me the option to cancel the subscription. HELP!
Hi there I'm having trouble applying a new student discount to my account. I've already used the discount before but assumed I could just add another once it finished? Thanks
Hi, I currentyl have spotify premium and would like to get the student discount added to my account. I followed the instructions on https://support.spotify.com/us/problems/#!/article/can-I-get-the-us-student-discount-if-i-have-premium but after I log...
I canceled my premium last month and this month I was charged again. I contacted support and they said I never canceled. I went back to find they were right. I still have everything connected like I never canceled. I did it again 2 or 3 times and im ...
Hi, I tried the Premium trial of 3 months for £0.99 back in January 2015. It's coming up to the end of my trial and I want premium normally. I have an NUS card and am trying to get the price down to £4.99 instead of the usual £9.99. I tried some of t...
I'm going to be terminating my account within the day If I cant figure out how to disconnect my Facebook. I'm planning on deactivating it on the end of the day, and If I cant log into Spotify because I created my account with Facebook. I'll be hugely...
I was trying to sign up for a student premium and i attempted to sign up over my phone and then on a computer 5 times. I entered my creadit card every time and it would just go back to the authentication screen as a student. This even happened after ...
I can see on my banking account that Spotify has been correctly paid the 03/03/2014 like every month for my premium subscription but yesterday, suddenly, (i just erased the app on facebook -not my mac or iphone- because i was fed up that my wall was ...
I currently use a username to sign onto spotify, but I want to be able to sign on through facebook and see my facebook name and picture on my account instead of the username only. is there a way to do that? Also, would there be a way to switch the em...
Hi, I connect Spotify with my Facebook but it keep bugging me with this login box http://imgbox.com/ftbBO7Q9 . Later, I tried to login at web Spotify but all my songs missing and I've become Free user! http://imgbox.com/AKaOiTFx . Please help since m...
Hallo, ich habe mich mti dem Facebook profile regestriert. Jetzt möchte ich das ändern und die beiden Accounts entkoppeln.Sprich ein eigenes Password für Spotify haben. Wie geht das?DankeTobias
I have had the student premium for a couple of months now and it has suddenly gone back to a free account for no apparent reason. Have tried to get it again but not working and I really don't know why. If anyone could help me I would be very grateful...