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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406718 Views
  • 959 replies
  • 107 likes
  • Account
  • 406718 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176354 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176354 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100068 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100068 Views
  • 68 replies
  • 10 likes

redeem card

Ive just bought a spotify gift card and when i try and reddem it, it says its invalid and to contact customer service. help please !!!!!

  • Newbie
  • Ive just bought a spotify gift card and when i try and reddem it, it says its invalid and to contact customer service. help please !!!!!
  • MattSuda
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 177 Views
  • 1 replies
  • 0 likes

Account

Hi I'm a premium user and have been for a few months. I love my spotify premium! But I am also a student. I didn't realaize at the time when I bought my premium for $9.99 that there is a discounted price for students. How would I change my spotify pr...

  • Newbie
  • Hi I'm a premium user and have been for a few months. I love my spotify premium! But I am also a student. I didn't realaize at the time when I bought my premium for $9.99 that there is a discounted p...
  • MattSuda
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 135 Views
  • 1 replies
  • 0 likes

Charge

So I didn't realize I had to cancel for it to stop charging me again, and I was charged again today, is there a way I can cancel that payment and not have premium anymore?

  • Newbie
  •  So I didn't realize I had to cancel for it to stop charging me again, and I was charged again today, is there a way I can cancel that payment and not have premium anymore?
  • MattSuda
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Still being charged after cancelling premium

Cancelled premium 3 months ago but have been charged for January, February and March. Please investigate.

  • Newbie
  • Cancelled premium 3 months ago but have been charged for January, February and March. Please investigate.
  • MattSuda
  • Spotify Star
  • 199 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 199 Views
  • 2 replies
  • 0 likes

Utilising my Vodafone free Spotify package

My Spotify premium account was due to run out on the 26-03-15 but payment from my account failed, regardless of this i have cancelled my premium membership as i can now use my free premium package that i get with my Vodafone 4G contract. I cancelled ...

  • Newbie
  • My Spotify premium account was due to run out on the 26-03-15 but payment from my account failed, regardless of this i have cancelled my premium membership as i can now use my free premium package th...
  • MattSuda
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes

Stolen Premium Account

I had my premium account stolen a few days ago (email also changed), and have been emailing back and forth with Spotify support in order to retrieve the account back, but it's already been four days since the initial contact and I don't have the acco...

  • Casual Listener
  • I had my premium account stolen a few days ago (email also changed), and have been emailing back and forth with Spotify support in order to retrieve the account back, but it's already been four ...
  • MattSuda
  • Spotify Star
  • 253 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 253 Views
  • 3 replies
  • 0 likes

Solved!! Canceling Spotify

I'm sure this is somewhere else but I can't find it. I have a student discount. I'm trying to save money this month, so I want to cancel my Spotify. Will everything come back up the same if I do that? Will I lose the discount when I sign back up agai...

  • Newbie
  • I'm sure this is somewhere else but I can't find it. I have a student discount. I'm trying to save money this month, so I want to cancel my Spotify. Will everything come back up the same if I do that...
  • MattSuda
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 206 Views
  • 1 replies
  • 0 likes

No funciona mi cuenta Premiun

Hola, desde ayer no funciona mi cuenta Premium, me aparece como Free, y no me deja contratar la Premium de nuevo

  • Visitor
  • Hola, desde ayer no funciona mi cuenta Premium, me aparece como Free, y no me deja contratar la Premium de nuevo
  • MattSuda
  • Spotify Star
  • 255 Views
  • 4 replies
  • 0 likes
  • Premium
  • 255 Views
  • 4 replies
  • 0 likes

spotify error

Why is it that my account is telling me to register to a premium member when I'm already a premium member? Now i have limited access to songs. I even tried deleting songs from my account but when i log back in the songs are still there. I even tried ...

  • Casual Listener
  • Why is it that my account is telling me to register to a premium member when I'm already a premium member? Now i have limited access to songs. I even tried deleting songs from my account but when i l...
  • MattSuda
  • Spotify Star
  • 137 Views
  • 3 replies
  • 0 likes
  • Account
  • 137 Views
  • 3 replies
  • 0 likes

Changing email and disconnect from facebook

Hey! I've got a huge problem with spotify and facebook right now. For some reason I got three different accounts right now. 1: My original account where all my playlists are at. Free verision. 2: My dad's account which I've used to connect with faceb...

  • Newbie
  • Hey!   I've got a huge problem with spotify and facebook right now. For some reason I got three different accounts right now.   1: My original account where all my playlists are at....
  • MattSuda
  • Spotify Star
  • 517 Views
  • 8 replies
  • 0 likes
  • 517 Views
  • 8 replies
  • 0 likes

Solved!! Android app not recognizing that I have premium

I have checked my subscription status which has a tick next to spotify premium telling me my subscription will expire at the end of the month (when as always it will presumably charge me and roll over).However in the spotify app on android, it is not...

  • Regular
  • I have checked my subscription status which has a tick next to spotify premium telling me my subscription will expire at the end of the month (when as always it will presumably charge me and roll ove...
  • MattSuda
  • Spotify Star
  • 1071 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1071 Views
  • 3 replies
  • 0 likes

Solved!! I have a typo in my username...

I've typed my username with a typo and started preemium trial already. Can I change my username?

  • Casual Listener
  • I've typed my username with a typo and started preemium trial already. Can I change my username?
  • MattSuda
  • Spotify Star
  • 432 Views
  • 3 replies
  • 0 likes
  • Account
  • 432 Views
  • 3 replies
  • 0 likes

Still premium after cancelation

Can anyone please explain this? My premium subscription has ended on the 26 of March and i have received the email saying that they couldn't renew and therefore i canceled it but i am still premium, will they charge me anything?

  • Newbie
  • Can anyone please explain this?       My premium subscription has ended on the 26 of March and i have received the email saying that they couldn't renew and therefore i ca...
  • MattSuda
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 147 Views
  • 1 replies
  • 0 likes

change of payment details

I followed the instructions to change my payment details as I have a new credit card. It directs me to a subscribe button which does not work. How can I change my details and renew my subscribtion or how can I talk (phone) someone about this.

  • Newbie
  • I followed the instructions to change my payment details as I have a new credit card.  It directs me to a subscribe button which does not work. How can I change my details and renew my subscribt...
  • MattSuda
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 114 Views
  • 1 replies
  • 0 likes

Changing account information so I can get [student] premium... so frustrating

I really feel dumb right now because I can't find the solution to this... I tried to take the "lazy way" of registering for Spotify with my Facebook account. Turns out I cannot upgrade this account to the Student Premuim? I would now like to upgrade ...

  • Casual Listener
  • I really feel dumb right now because I can't find the solution to this... I tried to take the "lazy way" of registering for Spotify with my Facebook account. Turns out I cannot upgrade this account t...
  • LexHua
  • Casual Listener
  • 251 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 251 Views
  • 4 replies
  • 0 likes

Solved!! Family account bug? Spotify Family seems to be FREE account

I made a Family account, but the WEB player and the Spotify Progarm (on WIN 7) recognizes me as FREE account user Please solve it, if possible. Best regards:Zoltán

  • Newbie
  • I made a Family account, but the WEB player and the Spotify Progarm (on WIN 7) recognizes me as FREE account user   Please solve it, if possible.   Best regards: Zoltán
  • MattSuda
  • Spotify Star
  • 655 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 655 Views
  • 1 replies
  • 0 likes

Changing from Premium to Unlimited Service....

First off I would like to state that the Spotify powers that be should never phase out Unlimited service. Also, can you make it easier to switch from one tier to another... these two levels of subscriptions are an important feature for me and many us...

  • Music Fan
  • First off I would like to state that the Spotify powers that be should never phase out Unlimited service.   Also, can you make it easier to switch from one tier to another... these two level...
  • aminkae
  • Newbie
  • 2119 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 2119 Views
  • 5 replies
  • 0 likes

Paid for the next month, but Premium subscription ends today.

Hi, I signed up 3 months ago under the €9,99 for 3 months deal. However, I thought I had ended my subscription this month, but it turns out Paypal has already automatically paid for the next month. So I tried to cancel it again, but now it says my su...

  • Casual Listener
  • Hi,   I signed up 3 months ago under the €9,99 for 3 months deal. However, I thought I had ended my subscription this month, but it turns out Paypal has already automatically paid for the...
  • MichaelW
  • Community Legend
  • 214 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 214 Views
  • 2 replies
  • 0 likes

"Sorry, you cannot sign up for a student discount while being on Premium."

"Sorry, you cannot sign up for a student discount while being on Premium." I just found out I can apply for a student discount and would like to do that but I already had Premium and it won't let me do so. I linked and attached proof of my problem I ...

  • Newbie
  • "Sorry, you cannot sign up for a student discount while being on Premium." I just found out I can apply for a student discount and would like to do that but I already had Premium and it won't let me ...
  • DasPeter
  • Community Legend
  • 729 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 729 Views
  • 1 replies
  • 0 likes