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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8709 Views
  • 1 replies
  • 9 likes
  • Security
  • 8709 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478032 Views
  • 979 replies
  • 111 likes
  • Account
  • 478032 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209851 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209851 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119957 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119957 Views
  • 72 replies
  • 12 likes

Spotify Student UK

Hi, I'm at a UK university and am a member of NUS Extra, but when I try to click on the link on this page: https://www.spotify.com/uk/student/ it just redirects to my account overview page with the message "Oops! Something went wrong, please try agai...

  • Newbie
  • Hi, I'm at a UK university and am a member of NUS Extra, but when I try to click on the link on this page: https://www.spotify.com/uk/student/ it just redirects to my account overview page with the m...
  • MattSuda
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 303 Views
  • 1 replies
  • 0 likes

Can't Get Student Discount

Hello,I've been trying to get the student discount for a few months now, and nothing has seemed to work. I've used the manual verification form that people have mentioned, and I get a message that says "Congratulations! We have successfully confirmed...

  • Newbie
  • Hello, I've been trying to get the student discount for a few months now, and nothing has seemed to work. I've used the manual verification form that people have mentioned, and I get a message that ...
  • MattSuda
  • Spotify Star
  • 765 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 765 Views
  • 4 replies
  • 0 likes

Spotify Lying about US Student Discount - Stop overcharging and fix it!

I signed up for Spotify Premium last month. I am a student and went through all of the steps to register as such. I received a confirmation screen saying that I was registered as a student. However my subscription page still said the price was $9.99....

  • Music Fan
  • I signed up for Spotify Premium last month. I am a student and went through all of the steps to register as such. I received a confirmation screen saying that I was registered as a student. However m...
  • MattSuda
  • Spotify Star
  • 2922 Views
  • 19 replies
  • 0 likes
  • Premium
  • 2922 Views
  • 19 replies
  • 0 likes

Still paying

My account says that I don´t have a premium account but it is taking off my kredit card 9.99 every monthe. And I was traing to close the payment but than spotify just let me have payment site for premium, what should I do?

  • Newbie
  • My account says that I don´t have a premium account but it is taking off my kredit card 9.99 every monthe. And I was traing to close the payment but than spotify just let me have payment site for pre...
  • meahtenoha
  • Spotify
  • 185 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Presi 2 volte 9,99€

Buongiorno, un paio di giorni fa si è rinnovato spotify, e il pagamento se le preso per due volte. Invece di prendersi € 10 se ne è presi 20. Come faccio per risolvere?

  • Newbie
  • Buongiorno, un paio di giorni fa si è rinnovato spotify, e il pagamento se le preso per due volte. Invece di prendersi € 10 se ne è presi 20. Come faccio per risolvere?
  • meahtenoha
  • Spotify
  • 161 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 161 Views
  • 2 replies
  • 0 likes

Student discount suddenly gone?

I've been subscribed with the Student discount for some time, receiving a rate of $4.99 plus tax a month. However, I noticed this month I was charged the regular rate of $9.99 plus tax. When I try to re-enroll myself for the student rate, it says I a...

  • Casual Listener
  • I've been subscribed with the Student discount for some time, receiving a rate of $4.99 plus tax a month. However, I noticed this month I was charged the regular rate of $9.99 plus tax. When I try to...
  • MattSuda
  • Spotify Star
  • 258 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 258 Views
  • 3 replies
  • 0 likes

Student Discount

Hello, when I tried finding my university (St. Thomas University Miami, FL), my school did not pop up as an option. Also, since they make you put in your credit card first before you can try doing that, I see the 4.99 charge come up on my iPhone (I h...

  • Casual Listener
  • Hello, when I tried finding my university (St. Thomas University Miami, FL), my school did not pop up as an option. Also, since they make you put in your credit card first before you can try doing th...
  • MattSuda
  • Spotify Star
  • 216 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 216 Views
  • 2 replies
  • 0 likes

Cant access to my account

Hi guys, I cant access to my account, but when I try to reset password it says: Account not found :S But when I search my user through the command: Spotify:User:xxxxxxxx, I can see !!! Whats the problem with my account? I have all information about i...

  • Newbie
  • Hi guys,   I cant access to my account, but when I try to reset password it says: Account not found :S But when I search my user through the command: Spotify:User:xxxxxxxx, I can see !!! &nbs...
  • MattSuda
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 178 Views
  • 1 replies
  • 0 likes

Student discount

I went to apply for the student discount premium but it would not recoginze my college. I attend Word of Life BIble Institute and it is an accredited school, however, it is not on the list. Am I still able to get the discount?

  • Newbie
  • I went to apply for the student discount premium but it would not recoginze my college. I attend Word of Life BIble Institute and it is an accredited school, however, it is not on the list. Am I stil...
  • MattSuda
  • Spotify Star
  • 228 Views
  • 2 replies
  • 0 likes
  • Premium
  • 228 Views
  • 2 replies
  • 0 likes

Can't Create Device Password

I'm trying to create a device password, but keep getting the following error: "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support." I'm logged in with ...

  • Newbie
  • I'm trying to create a device password, but keep getting the following error:   "We're sorry, your email address was not available, please try to log out, log back in and try again. If the pro...
  • MattSuda
  • Spotify Star
  • 415 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 415 Views
  • 1 replies
  • 1 likes

Advertised a free premium, put my credit card info and got charged 10€

As title says I saw an advertisement which advertised for a free 30 day premium, I clicked it and it asked my credit card info, I put them in and I got charged 10€I want a refund of the 10€Contacted spotify support a week ago but no respond

  • Casual Listener
  • As title says I saw an advertisement which advertised for a free 30 day premium, I clicked it and it asked my credit card info, I put them in and I got charged 10€ I want a refund of the 10€ Contac...
  • MattSuda
  • Spotify Star
  • 273 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 273 Views
  • 2 replies
  • 0 likes

Set Password for Username

I am trying to set a password for my username since I am using FB to login. I am getting an error message - "We're sorry, your email address was not available, please try to log out, log back in and try again..Please contact support." I have logged o...

  • Newbie
  •  I am trying to set a password for my username since I am using FB to login. I am getting an error message - "We're sorry, your email address was not available, please try to log out, log b...
  • MattSuda
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 194 Views
  • 1 replies
  • 0 likes

Chargetwice

Well if everybody is so irritated and probably as irritated as I am if everyone will start calling the attorney general it's a form of theft or not give your money back make it very difficult to get in touch with them no phone numbers . I have no pro...

  • Casual Listener
  • Well if everybody is so irritated and probably as irritated as I am if everyone will start calling the attorney general it's a form of theft or not give your money back make it very difficult to get ...
  • MattSuda
  • Spotify Star
  • 174 Views
  • 2 replies
  • 0 likes
  • Premium
  • 174 Views
  • 2 replies
  • 0 likes

We're sorry, your email address was not available, please try to log out, log back in and try again.

Hey, I am trying to get a device password sent to my e-mail. My facebook account is linked to my old e-mail I never use anymore, nor do I remember the password. I went on FB and updated my primary e-mail address to my current. It updated in Spotify a...

  • Casual Listener
  • Hey, I am trying to get a device password sent to my e-mail. My facebook account is linked to my old e-mail I never use anymore, nor do I remember the password. I went on FB and updated my primary e-...
  • MattSuda
  • Spotify Star
  • 1089 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1089 Views
  • 1 replies
  • 1 likes

Membership

Hi, What is the longest/maximum premium membership I can have on my account if I redeem vouchers/codes? Or isn't there any limits? Thanks

  • Newbie
  • Hi,   What is the longest/maximum premium membership I can have on my account if I redeem vouchers/codes?  Or isn't there any limits?   Thanks
  • MattSuda
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 235 Views
  • 1 replies
  • 0 likes

Downgrading from Sprint Premium to free account

I am about to complete my 6-month Premium trial from Sprint, and I do not want to continue with a paid subscription. How can I verify that my account will not be charged? I can't find an option to change my subscription on any of the subscription pag...

  • Newbie
  • I am about to complete my 6-month Premium trial from Sprint, and I do not want to continue with a paid subscription. How can I verify that my account will not be charged? I can't find an option to ch...
  • MattSuda
  • Spotify Star
  • 1123 Views
  • 1 replies
  • 0 likes
  • 1123 Views
  • 1 replies
  • 0 likes

Problemas con subscripcion

Me suscribi hoy 3 veces ya me cobraron y no puedo usar mi cuenta premium!!!!!

  • Newbie
  • Me suscribi hoy 3 veces ya me cobraron y no puedo usar mi cuenta premium!!!!!
  • MattSuda
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 173 Views
  • 1 replies
  • 0 likes

Over charged and no subscription?

Today I was attempting to sign up for a student premium subscription it was met with an error when choosing my school. It let me get past the payment option but wouldn't accept my school. In doing so I was charged 4 times for the subscription that st...

  • Newbie
  • Today I was attempting to sign up for a student premium subscription it was met with an error when choosing my school. It let me get past the payment option but wouldn't accept my school. In doing so...
  • MattSuda
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 192 Views
  • 1 replies
  • 0 likes

Help Can´t share or turn public my stared playlist

Hello! I´ve already have 4 followers of my Starred playlist but now It doesn´t appears public to new friends and it doesn´t gives me the possibility of sharing it by message... Can you help me? I´m using the primium version. Thanks!!

  • Newbie
  • Hello!   I´ve already have 4 followers of my Starred playlist but now It doesn´t appears public to new friends and it doesn´t gives me the possibility of sharing it by message... Can you ...
  • MattSuda
  • Spotify Star
  • 254 Views
  • 3 replies
  • 1 likes
  • Other
    Premium
  • 254 Views
  • 3 replies
  • 1 likes

Solved!! Premium help

I accidentally clicked the free trial of spotify premium for 7 days and I really don't want it. Is there any way I can get my account back to normal and if possible save the free trial for later? This is really important for me. Thanks!

  • Newbie
  • I accidentally clicked the free trial of spotify premium for 7 days and I really don't want it. Is there any way I can get my account back to normal and if possible save the free trial for later? Thi...
  • MattSuda
  • Spotify Star
  • 285 Views
  • 2 replies
  • 0 likes
  • Premium
  • 285 Views
  • 2 replies
  • 0 likes