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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
  • 80429 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653887 Views

13 replies

4 likes

Account
  • 653887 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734357 Views

18 replies

29 likes

  • 734357 Views
  • 18 replies
  • 29 likes

Solved!! How to Sign up for Family Plan

Please Help, My wife an I both have seperate accounts, and would like to join under the family plan. We would also like to add our two sons. Is there a way to do this in which we will now lose our playlists and current accounts. Thanks

Newbie

Please Help,   My wife an I both have seperate accounts, and would like to join under the family plan.  We would also like to add our two sons.  Is there a way to do this in which ...

MattSuda

Spotify Star

383 Views

1 replies

0 likes

Account
  • 383 Views
  • 1 replies
  • 0 likes

Upgrade in another country

I'm traveling for a month and am in brazil and want to upgrade to premium. When I try to put in my information to pay- it only allows me to put in a brazil address.I want to use my usa address and usa credit card.Thanks

Casual Listener

I'm traveling for a month and am in brazil and want to upgrade to premium. When I try to put in my information to pay- it only allows me to put in a brazil address. I want to use my usa address an...

MattSuda

Spotify Star

244 Views

2 replies

0 likes

Account
  • 244 Views
  • 2 replies
  • 0 likes

Solved!! Cobro indebido

Buenas tardes me han cobrado la suscripcion A Pesar de Haberla cancelado Revisenlo favor Un saludo y gracias

Newbie

Buenas tardes     me han cobrado la suscripcion A Pesar de Haberla cancelado    Revisenlo favor   Un saludo y gracias

osornios

Spotify Star

24193 Views

49 replies

1 likes

Subscription
  • 24193 Views
  • 49 replies
  • 1 likes

Solved!! How to do sign in with a regular username and password if I set up my account with fb?

Hi, I set up my account by the "log in through facebook" option." I'd like to change my account to where I can just sign in with a username and password without any connection to fb. How do I do this?

Newbie

Hi, I set up my account by the "log in through facebook" option." I'd like to change my account to where I can just sign in with a username and password without any connection to fb. How do I do this?

MattSuda

Spotify Star

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Anonymous Gift Subscription

Is it possibly to buy a gift subscription anonymously? If I buy a gift subscription for someone but don't include my name in the message, will they get any other identifying info? Thanks

Newbie

Is it possibly to buy a gift subscription anonymously?   If I buy a gift subscription for someone but don't include my name in the message, will they get any other identifying info?  ...

MattSuda

Spotify Star

445 Views

1 replies

0 likes

Subscription
  • 445 Views
  • 1 replies
  • 0 likes

Solved!! Free member

Can me and my wife share a premium account at the same time

Newbie

Can me and my wife share a premium account at the same time

MattSuda

Spotify Star

274 Views

1 replies

0 likes

Premium
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! Account help!

Hey guys, I currently have a basic account and half way through my Premium trial (as I have been waiting for my mobile network to resolve an issue so I can get a free 24 month Premium subscription with them). What would be the best way to go obut get...

Casual Listener

Hey guys,   I currently have a basic account and half way through my Premium trial (as I have been waiting for my mobile network to resolve an issue so I can get a free 24 month Premium subs...

talltomw

Casual Listener

626 Views

4 replies

0 likes

Account
Premium
Subscription
  • 626 Views
  • 4 replies
  • 0 likes

Family account mit paypal??

also wollte Family upgraden, habe schon Premium und zahle das mit paypal, hab dann nach anleitung zu family option leiten lassen, aber da will er nur Kreditkarte annehmen und da gibs keine paypal option, gibs da ne möglichkeit das weiter mit paypal z...

Newbie

also wollte Family upgraden, habe schon Premium  und zahle das mit paypal, hab dann nach anleitung zu family option leiten lassen,  aber da will er nur Kreditkarte annehmen und da gibs ...

MattSuda

Spotify Star

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Spotify Abroad msg. Login Failed. I'm a Premium Member.

I'm a Premium Member and when I try to sign into Spotify on my iPad, I get this message: "Login failed. You can only use Spotify abroad for 14 days." In my job I travel all over the place, including to parts of Canada and Mexico. But as a premium mem...

Visitor

I'm a Premium Member and when I try to sign into Spotify on my iPad, I get this message: "Login failed. You can only use Spotify abroad for 14 days." In my job I travel all over the place, including ...

MattSuda

Spotify Star

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Hellllp

guys I used to charge my spotify account by my apple account so 2 days ago it finished when I want to enter the account again it says that I can't because i have used my trial more than 14 days so I charged my apple account but I couldn't go inside t...

Newbie

guys I used to charge my spotify account by my apple account so 2 days ago it finished when I want to enter the account again it says that I can't because i have used my trial more than 14 days so I...

MattSuda

Spotify Star

273 Views

2 replies

0 likes

  • 273 Views
  • 2 replies
  • 0 likes

Premium and playlists gone.

I noticed that my spotify had logged off by itself today. After i logged in again my premium subscribtion and playlists had vanished. I suspect that somehow it created another account for me with the same email address and i can only log in to the ne...

Visitor

I noticed that my spotify had logged off by itself today. After i logged in again my premium subscribtion and playlists had vanished. I suspect that somehow it created another account for me with t...

MattSuda

Spotify Star

171 Views

1 replies

0 likes

  • 171 Views
  • 1 replies
  • 0 likes

Solved!! account issue

Let me start by saying I love this service! However, I have a premium account and I would love to switch to the student premium account type but for the life of me I cannot figure out how to do this. I have gone to the "help" section and found the st...

Newbie

Let me start by saying I love this service! However, I have a premium account and I would love to switch to the student premium account type but for the life of me I cannot figure out how to do thi...

MattSuda

Spotify Star

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Pay more than 10$ per month - Artist-Fee

I strongly believe what the CEO of Spotify says: he loves music, he wants to stop piracy and Spotify payed lots of money to labels and artists already. However, I believe the artists are still not payed well... What about this: - Every premium member...

Roadie

I strongly believe what the CEO of Spotify says: he loves music, he wants to stop piracy and Spotify payed lots of money to labels and artists already. However, I believe the artists are still not pa...

259 Views

0 replies

2 likes

Premium
Subscription
  • 259 Views
  • 0 replies
  • 2 likes

Cannot Recover Playlist

Please help me. I cannot recover my Playlists. If I open the account settings and click on Recover Playlist, the site loads a error: "Es ist ein Fehler beim Wiederherstellen deiner gelöschen Playlist aufgetreten. Bitte versuche es in einiger Zeit noc...

Visitor

Please help me. I cannot recover my Playlists. If I open the account settings and click on Recover Playlist, the site loads a error:   "Es ist ein Fehler beim Wiederherstellen deiner gelösch...

MattSuda

Spotify Star

438 Views

1 replies

1 likes

Account
  • 438 Views
  • 1 replies
  • 1 likes

Where is my account?!

For some reason i got logged out from my phone, without reason. When i try to login again, it simply doesnt work. Its like my account is removed. I tried a password reset but says my mail is not connected to a spotify account?! What the **bleep** hav...

Visitor

For some reason i got logged out from my phone, without reason. When i try to login again, it simply doesnt work. Its like my account is removed. I tried a password reset but says my mail is not conn...

MattSuda

Spotify Star

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Can't connect to Facebook from username

Hi ! I created my Spotify account with a username, without using facebook, and now I want to connect to facebook so that the name also changes. However, when I log in from my mac desktop and click on connect to facebook, it says "Spotify desktop clie...

Newbie

Hi !   I created my Spotify account with a username, without using facebook, and now I want to connect to facebook so that the name also changes. However, when I log in from my mac desk...

MattSuda

Spotify Star

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

unlimited account, magnetic stripe problems and free account after that

Hi, I was a user of Spotify Unlimited. The problem is that one day the magnetic stripe card stopped working and i had to request another card, and coincided with the dates of payment for Spotify so suddenly I found spotify free.Now I can not return t...

Casual Listener

Hi, I was a user of Spotify Unlimited. The problem is that one day the magnetic stripe card stopped working and i had to request another card, and coincided with the dates of payment for Spotify so s...

MattSuda

Spotify Star

311 Views

3 replies

0 likes

  • 311 Views
  • 3 replies
  • 0 likes

Downgrade from giftcard premium account before end date to sign-up with premium through phone plan.

Hi, I had a spotify premium plan with my mobile phone plan but when this ended and I switched providers my premium account ended. Therefore I used a giftcard to update to premium for the time being. Now that my new plan has started I have to update t...

Newbie

Hi,   I had a spotify premium plan with my mobile phone plan but when this ended and I switched providers my premium account ended. Therefore I used a giftcard to update to premium for the t...

MattSuda

Spotify Star

184 Views

1 replies

0 likes

  • 184 Views
  • 1 replies
  • 0 likes

followers and following proboem

hello, there is some kind of mistake on my Spotify followers and following numbers because, it gives me a huge amount of number of following when i counted them at it isnt the same and for followers its less from what i had before and i go to my frie...

Casual Listener

hello, there is some kind of mistake on my Spotify followers and following numbers because, it gives me a huge amount of number of following when i counted them at it isnt the same and for followers ...

MattSuda

Spotify Star

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes