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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413488 Views
  • 965 replies
  • 108 likes
  • Account
  • 413488 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180503 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180503 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101246 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101246 Views
  • 68 replies
  • 10 likes

Student Premium turned to Free after staff member deactivated my payment. Renewal back on student?

About a month ago I had some bad account stuff with it being hacked and music deleted etc. As result of that, staff members halted my subscription which was a Student Premium. I didn't reapply at the time and forgot about it. Yesterday my account tra...

  • Casual Listener
  • About a month ago I had some bad account stuff with it being hacked and music deleted etc. As result of that, staff members halted my subscription which was a Student Premium. I didn't reapply at the...
  • MattSuda
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes

Forgot Student Discount

Hey, I forgot to apply my student discount for the last month, can I still get it somehow to get half the money back that I paid?

  • Newbie
  • Hey, I forgot to apply my student discount for the last month, can I still get it somehow to get half the money back that I paid?
  • MattSuda
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 178 Views
  • 1 replies
  • 0 likes

Try To Set New Device Password, but Receive No Email

Hello, I've been trying to set up a device password to help me login at work. Our work uses a pretty intense firewall and I have to sign in via proxy. Worked great for a while, but now I can't even log in. At home, I log in through Facebook, but when...

  • Casual Listener
  • Hello,   I've been trying to set up a device password to help me login at work. Our work uses a pretty intense firewall and I have to sign in via proxy. Worked great for a while, but now I can...
  • maniacalmorgan
  • Casual Listener
  • 280 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 280 Views
  • 2 replies
  • 0 likes

Solved!! How many device per account are accepted

Hi, I am about to upgrade to premium - my free trial will expire soon. On how many device can I install and use spotify? Cheers,Szabolcs

  • Casual Listener
  • Hi,   I am about to upgrade to premium - my free trial will expire soon. On how many device can I install and use spotify?   Cheers, Szabolcs
  • MattSuda
  • Spotify Star
  • 436 Views
  • 1 replies
  • 0 likes
  • Premium
  • 436 Views
  • 1 replies
  • 0 likes

Problem with Facebook account/Email account

Hi, I signed up for Spotify premium when it was 3 months for $.99. I have not been able to access my account at all and Spotify Cares assured me that there was no account associated with my email. I just got charged for the $10 regular charge despite...

  • Casual Listener
  • Hi, I signed up for Spotify premium when it was 3 months for $.99. I have not been able to access my account at all and Spotify Cares assured me that there was no account associated with my email. I ...
  • MattSuda
  • Spotify Star
  • 209 Views
  • 4 replies
  • 0 likes
  • Account
  • 209 Views
  • 4 replies
  • 0 likes

Questions about premium.

Hi. So I was trying premium for 7 days but I decided to add my credit card for that 1.5 USD offer for 3 months...but now it keeps telling me to upgrade or suscribe. What will happen now? Has a charge been done to my credit card? Or will it be made wh...

  • Newbie
  • Hi. So I was trying premium for 7 days but I decided to add my credit card for that 1.5 USD offer for 3 months...but now it keeps telling me to upgrade or suscribe. What will happen now? Has a charge...
  • MattSuda
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Family

Have a premium account but when I upgrade to family nothing happens? It takes me to my profile but i'm unable to add anyone - please help it's driving me mad!

  • Newbie
  • Have a premium account but when I upgrade to family nothing happens? It takes me to my profile but i'm unable to add anyone - please help it's driving me mad!
  • MattSuda
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 115 Views
  • 1 replies
  • 0 likes

Notifications Aren't Working

My Spotify is showing that I have 5 notifications but when I click on it, it won't show me what they are. Does anybody have an idea of how to fix this?

  • Newbie
  • My Spotify is showing that I have 5 notifications but when I click on it, it won't show me what they are.  Does anybody have an idea of how to fix this? 
  • MattSuda
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Other
  • 222 Views
  • 1 replies
  • 0 likes

$31 charge on my account after subscribing for Student discount

For the past 3 months I had premium from the deal going on around Christmas time, 3 months for $9.99. It expired on the 28th, so I cancelled my subscription on the 27th so I wouldn't get charged. I still wanted premium, but had to unsubscribe in orde...

  • Newbie
  • For the past 3 months I had premium from the deal going on around Christmas time, 3 months for $9.99. It expired on the 28th, so I cancelled my subscription on the 27th so I wouldn't get charged. I s...
  • MattSuda
  • Spotify Star
  • 361 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 361 Views
  • 1 replies
  • 0 likes

Always plays the same songs, help?

Hi there, I have a premium account with several playlists I listen to a lot. But when I'm shuffling in a playlist, I've found that of each album, Spotify only chooses to play one or two songs, and always the same songs. All songs on the albums are av...

  • Newbie
  • Hi there, I have a premium account with several playlists I listen to a lot. But when I'm shuffling in a playlist, I've found that of each album, Spotify only chooses to play one or two songs, and al...
  • summerela
  • Newbie
  • 4862 Views
  • 8 replies
  • 2 likes
  • 4862 Views
  • 8 replies
  • 2 likes

A small issue?

I bought my sister 3 months of premium back in December, but she forgot to cancel before she left on her trip to Germany and I got charged $9.99 renewal fee. So basically, I was wondering if that could either be refunded or have premium moved over to...

  • Newbie
  • I bought my sister 3 months of premium back in December, but she forgot to cancel before she left on her trip to Germany and I got charged $9.99 renewal fee. So basically, I was wondering if that cou...
  • Thedev
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

My account is synced to my name when i don't want it to be

Hi, I am in a band called SLOES. We have only just got on Spotify so are having to aquire 250 followers before we can have an official band account. As a result at the moment our profile had no pic. I read that the only way to have a pic was to sync ...

  • Casual Listener
  • Hi,   I am in a band called SLOES. We have only just got on Spotify so are having to aquire 250 followers before we can have an official band account. As a result at the moment our profile had...
  • Thedev
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
  • 209 Views
  • 1 replies
  • 0 likes

Deleting my account

I have emailed yourselves for the past ten days asking you to delete my account. Everyday you have emailed back saying the account is deleted however the email address is still active so the account hasn't been deleted. I have been emailing someone o...

  • Newbie
  • I have emailed yourselves for the past ten days asking you to delete my account. Everyday you have emailed back saying the account is deleted however the email address is still active so the account ...
  • James
  • Spotify
  • 151 Views
  • 2 replies
  • 0 likes
  • Security
  • 151 Views
  • 2 replies
  • 0 likes

Can't logon from work

I used to be able to run Spotify in disconnected mode from the office, listening to my cached tracks & playlists. Something changed a few days ago - and now I can log onto Spotify (Win8.1), but only when using my laptop at home. In the office I can't...

  • Regular
  • I used to be able to run Spotify in disconnected mode from the office, listening to my cached tracks & playlists. Something changed a few days ago - and now I can log onto Spotify (Win8.1), ...
  • andybryant
  • Regular
  • 2942 Views
  • 7 replies
  • 1 likes
  • Account
    Login
  • 2942 Views
  • 7 replies
  • 1 likes

Bought today Premium, but i dont want it anymore

Hello,I had now a 3 months subscription on Spotify Premium and i thought i have today the whole day to cancel it, so i wanted to ask if i can get the 9,99€ back since it says my subscription goes till 27.03.2015 Gratz,Steve

  • Casual Listener
  • Hello, I had now a 3 months subscription on Spotify Premium and i thought i have today the whole day to cancel it, so i wanted to ask if i can get the 9,99€ back since it says my subscription goes...
  • James
  • Spotify
  • 367 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 367 Views
  • 6 replies
  • 0 likes

Solved!! Ex boyfriend using account

Bascially I have spotify and I let my boyfriend at the time use it, now I don't know how to get him to log out of the account? Will changing my password work? Or can you just sign us out of all accounts so I can change my password and only I can log ...

  • Newbie
  • Bascially I have spotify and I let my boyfriend at the time use it, now I don't know how to get him to log out of the account? Will changing my password work? Or can you just sign us out of all accou...
  • Teleopath
  • Newbie
  • 259 Views
  • 1 replies
  • 0 likes
  • Security
  • 259 Views
  • 1 replies
  • 0 likes

Log in problem

I'm having problems logging in on spotify account on both my laptop and my android device. My subscription has expired but I have updated my account using the free trial. The problem now is when i try to log in on both my devices a notification comes...

  • Regular
  • I'm having problems logging in on spotify account on both my laptop and my android device. My subscription has expired but I have updated my account using the free trial. The problem now is when i tr...
  • mironas123
  • Regular
  • 228 Views
  • 4 replies
  • 0 likes
  • Login
  • 228 Views
  • 4 replies
  • 0 likes

log in details

Hi I log onto my account using Facebook is there a way to change it to username and password, if not how do I delete my account so I can make a new spotify account I've just cancelled premium due to changes to payment details but will be getting it a...

  • Casual Listener
  • Hi I log onto my account using Facebook is there a way to change it to username and password, if not how do I delete my account so I can make a new spotify account I've just cancelled premium due to ...
  • snowflake_66
  • Casual Listener
  • 312 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 312 Views
  • 4 replies
  • 0 likes

Solved!! don't have e-mail in soptify.

hiI don't have e-mail in soptify. I can't change anything.I have @ in FB, but not sychronize with spotify.Please help me. Grzegorz/11133876063

  • Casual Listener
  • hi I don't  have e-mail in soptify. I can't change anything. I have @ in FB, but not sychronize with spotify. Please help me.     Grzegorz/11133876063
  • krunio
  • Casual Listener
  • 414 Views
  • 5 replies
  • 0 likes
  • Account
  • 414 Views
  • 5 replies
  • 0 likes