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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2787 Views
  • 0 replies
  • 8 likes
  • Security
  • 2787 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455025 Views
  • 973 replies
  • 109 likes
  • Account
  • 455025 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201646 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201646 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110055 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110055 Views
  • 72 replies
  • 12 likes

Cancelled Spotfy Premium but still a Premium member?

Back in Dec., I purchased Premium for 3 months under their awesome $1.00 promotion. I decided no longer to continue so I, of course, cancelled Premium before the period ended. The settings under my phones' app indicates that I still have Premium and ...

  • Newbie
  • Back in Dec., I purchased Premium for 3 months under their awesome $1.00 promotion.  I decided no longer to continue so I, of course, cancelled Premium before the period ended.  The setting...
  • MattSuda
  • Spotify Star
  • 648 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 648 Views
  • 2 replies
  • 0 likes

Solved!! Need help with password for my account

So I foolishly changed my spotify password and forgot it. I know i am stupid and everything, but i need help. I can only login with my facebook and i have forgotten my email password that i gave when i first sign up with spotify.

  • Newbie
  • So I foolishly changed my spotify password and forgot it. I know i am stupid and everything, but i need help. I can only login with my facebook and i have forgotten my email password that i gave when...
  • MattSuda
  • Spotify Star
  • 308 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
    Security
  • 308 Views
  • 2 replies
  • 0 likes

Premium student discount problem

Hello, I am a student from USA studying in Italy and I decided to get Spotify premium. I heard that there is a deal for students to get 50% off spotify premium, although I cannot find out how to get it. I've tried going to spotify.com/student/, but i...

  • Newbie
  • Hello,   I am a student from USA studying in Italy and I decided to get Spotify premium. I heard that there is a deal for students to get 50% off spotify premium, although I cannot find out ...
  • MattSuda
  • Spotify Star
  • 345 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 345 Views
  • 5 replies
  • 0 likes

Solved!! New to spotify

Hi all, can me and my wife use the same spotify account on seperate iphones, or do we both need an account.

  • Casual Listener
  • Hi all, can me and my wife use the same spotify account on seperate iphones, or do we both need an account.
  • MattSuda
  • Spotify Star
  • 259 Views
  • 3 replies
  • 0 likes
  • 259 Views
  • 3 replies
  • 0 likes

Solved!! Link facebook to existing spotify account

Hello , only recently i started out with facebook . is there a way to link my facebook account to my existing spotify account ? Thank You

  • Newbie
  • Hello , only recently i started out with facebook . is there a way to link my facebook account to my existing spotify account ? Thank You
  • MattSuda
  • Spotify Star
  • 556 Views
  • 1 replies
  • 0 likes
  • Account
  • 556 Views
  • 1 replies
  • 0 likes

Why my facebook is not showing what i'm listening to?

I've linked my spotify with facebook, I enabled activity sharing on facebook, and I also turned on 'show what i listen to on my facebook profile'. Before it works just fine but now its not showing anything on facebook profile

  • Newbie
  • I've linked my spotify with facebook, I enabled activity sharing on facebook, and I also turned on 'show what i listen to on my facebook profile'. Before it works just fine but now its not showing an...
  • novolo
  • Newbie
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Offline devices

Hello all! I would like to use my Spotify account on my offline devices (Spotify says 3 devices are possible). Therefore I had to click on a button that said "Send Mail to select password" - up to now I just logged in with my FB account. The mail jus...

  • Newbie
  • Hello all!   I would like to use my Spotify account on my offline devices (Spotify says 3 devices are possible).  Therefore I had to click on a button that said "Send Mail to select pa...
  • MattSuda
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 145 Views
  • 1 replies
  • 0 likes

Unsubscribing

I would like to know how to unsubscribe.

  • Newbie
  • I would like to know how to unsubscribe.
  • Merik
  • Community Legend
  • 260 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 260 Views
  • 3 replies
  • 0 likes

Trouble for premium subscription

Hi I want to start using Premium since last 2 month every time the system show me the following message "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method" I...

  • Newbie
  • Hi I want to start using Premium since last 2 month every time the system show me the following message "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has ...
  • MattSuda
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 154 Views
  • 1 replies
  • 0 likes

cancellation of account

if i cancelled the free trial and successfully canceled it. then i would like to subscribe again and i was able to subscibe again then after few minutes i changed my mind and i cancelled my subscription again since i have songs stored in my phone and...

  • Newbie
  • if i cancelled the free trial and successfully canceled it. then i would like to subscribe again and i was able to subscibe again then after few minutes i changed my mind and i cancelled my subscript...
  • MattSuda
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 168 Views
  • 1 replies
  • 0 likes

Solved!! Premium Subscription Transfer on new spotify account

Hello Spotify Community, Is it possible I could transfer my "Premium" Subscription on my new account created in Spotify? Previously I've signed in using my Facebook account and didn't notice the note below on the login page say "If you click "Log in ...

  • Casual Listener
  • Hello Spotify Community,     Is it possible I could transfer my "Premium" Subscription on my new account created in Spotify? Previously I've signed in using my Facebook acco...
  • MattSuda
  • Spotify Star
  • 565 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 565 Views
  • 1 replies
  • 0 likes

Facebook Connectiivity

I've had premium and didn't connect with facebook on purpose because I don't use it. I went over to my friends house and forgot to log off and their facebook connected to my account and won't disconnect. I've tried the unlink button on the windows de...

  • Newbie
  • I've had premium and didn't connect with facebook on purpose because I don't use it. I went over to my friends house and forgot to log off and their facebook connected to my account and won't disconn...
  • MattSuda
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! other login

Hi, my school blocks Facebook so I can't use my premium on the WiFi. Is there a way to use a alternative login for the same account? Thanks

  • Newbie
  • Hi, my school blocks Facebook so I can't use my premium on the WiFi. Is there a way to use a alternative login for the same account? Thanks
  • MattSuda
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 210 Views
  • 1 replies
  • 0 likes

Solved!! Dont I Get one month free If I enter card details when creating account

hi, I created a account under spotify student discount and I assumed I would get one month free before they charge me for subscription.Did I do something wrong or this offer is not valid on student discount?

  • Newbie
  • hi, I created a account under spotify student discount and I assumed I would get one month free before they charge me for subscription.Did I do something wrong or this offer is not valid on student...
  • MattSuda
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 212 Views
  • 1 replies
  • 0 likes

Will I Be Charged Twice Now?

I lost the card I linked to PayPal to use to pay Spotify so I just linked my bank account and paid it that way. Later I received a new debit card and changed it to that. Will I be charged twice for one month or will it be stretched over a course of t...

  • Newbie
  • I lost the card I linked to PayPal to use to pay Spotify so I just linked my bank account and paid it that way. Later I received a new debit card and changed it to that. Will I be charged twice for o...
  • MattSuda
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • Premium
  • 144 Views
  • 1 replies
  • 0 likes

Spotify Family

I added my brother to spotify via the Family feature. He followed the link they sent and created an account. But his account shows as Free and he can't get the same features I have. How can I tell him to fix this? He is getting really frustrated caus...

  • Newbie
  • I added my brother to spotify via the Family feature. He followed the link they sent and created an account. But his account shows as Free and he can't get the same features I have. How can I tell hi...
  • MattSuda
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

My Premium Subscription Disappeared

Hi I've had a Premium subscription since mid-last year (July) and all of a sudden its reverted back to the unpaid option. I've never cancelled it, and my payments history shows the payment stopped a couple of weeks ago. The only change I've done was ...

  • Newbie
  • Hi   I've had a Premium subscription since mid-last year (July) and all of a sudden its reverted back to the unpaid option. I've never cancelled it, and my payments history shows the payment...
  • MattSuda
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 160 Views
  • 1 replies
  • 0 likes

Solved!! Starred Playlist disappeared.

Hello! I noticed some days ago, after synchronizing my phone that my starred playlist disappeared. Acctually not the whole playlist, I think that I had only 3 songs lefts. What Can I do? Thank you for helping! Chrystel

  • Newbie
  • Hello!   I noticed some days ago, after synchronizing my phone that my starred playlist disappeared. Acctually not the whole playlist, I think that I had only 3 songs lefts. What Can I do? &n...
  • ambervignieri
  • Regular
  • 312 Views
  • 4 replies
  • 0 likes
  • 312 Views
  • 4 replies
  • 0 likes

Playlists disappeared from Premium...but only on my computer.

Hi Spotify, I just downloaded the new Spotify update on my laptop, and now all my playlists are gone except for Starred. My account info is still there, and all of my playlists still show up on my phone and the web player—they're only missing from Sp...

  • Newbie
  • Hi Spotify,   I just downloaded the new Spotify update on my laptop, and now all my playlists are gone except for Starred. My account info is still there, and all of my playli...
  • MattSuda
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 159 Views
  • 1 replies
  • 0 likes

Unlawful Account Creation

Spotify, Someone created an account with your service using my email address. I have: Logged out of all devices Requested a password change and changed my password. Now, how do I cancel the account???? Your help page is very unhelpful. There is no wa...

  • Newbie
  • Spotify,   Someone created an account with your service using my email address.    I have: Logged out of all devices Requested a password change and changed my passwor...
  • Jordi
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Security
  • 162 Views
  • 1 replies
  • 0 likes