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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4191 Views
  • 0 replies
  • 9 likes
  • Security
  • 4191 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462735 Views
  • 974 replies
  • 110 likes
  • Account
  • 462735 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204740 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204740 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112722 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112722 Views
  • 72 replies
  • 12 likes

Library Gone But Only On One Device

So earlier today I've use by Spotify Premium account on both my Mac and my phone. When I went on my laptop a few hours later my entire libray was gone with just my playlsits remaining. All are stil on my phone. I've tried reinstalling spotify and jus...

  • Newbie
  • So earlier today I've use by Spotify Premium account on both my Mac and my phone. When I went on my laptop a few hours later my entire libray was gone with just my playlsits remaining. All are stil o...
  • MattSuda
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 160 Views
  • 1 replies
  • 0 likes

Upgraded to premium but not working

Hello , I just upgraded to a prem account again as I have each month . But my account is not working as a prem acct. I tried all the steps of reinstalling the app , logging out n in , and it says I have a prem acct. thank you

  • Casual Listener
  • Hello , I just upgraded to a prem account again as I have each month . But my account is not working as a prem acct. I tried all the steps of reinstalling the app , logging out n in , and it says I h...
  • MattSuda
  • Spotify Star
  • 203 Views
  • 3 replies
  • 0 likes
  • Premium
  • 203 Views
  • 3 replies
  • 0 likes

Premium not effective

I signed up for premium and I have not received any of the benefits from on my laptop nor iPhone

  • Newbie
  • I signed up for premium and I have not received any of the benefits from on my laptop nor iPhone
  • MattSuda
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Can't change Spotify country

When I attempt to log in to my Spotify account, irrespective of the device, I receive a message indicating that I "cannot use Spotify abroad for more than 14 days". I cannot continue pass the login screen. I live in Australia, and created my account ...

  • Casual Listener
  • When I attempt to log in to my Spotify account, irrespective of the device, I receive a message indicating that I "cannot use Spotify abroad for more than 14 days". I cannot continue pass the login s...
  • MattSuda
  • Spotify Star
  • 322 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 322 Views
  • 3 replies
  • 0 likes

Can't Login

Hey! I am sorry if this has already been a subject here, but I have a problem attempting to log in. I updated to the recent version of Spotify and tried to enter using Facebook. However, it did not log me in, but instead took me to a web page which i...

  • Newbie
  • Hey! I am sorry if this has already been a subject here, but I have a problem attempting to log in. I updated to the recent version of Spotify and tried to enter using Facebook. However, it did not l...
  • MattSuda
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 226 Views
  • 1 replies
  • 0 likes

Cancel subscription button is missing

I follow the steps to cancel my subscription, but when I go to manage account page there is no button to cancel it (attached). Can someone help me to find a way to cancel it? Thanks

  • Newbie
  • I follow the steps to cancel my subscription, but when I go to manage account page there is no button to cancel it (attached).   Can someone help me to find a way to cancel it?   Thanks...
  • MattSuda
  • Spotify Star
  • 1671 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 1671 Views
  • 2 replies
  • 0 likes

paid but no premium

I've put in my card info and got the free trail but still get ads and limited skips. I've logged out and logged in and reinstalled but still the same. Love the service would like some help

  • Newbie
  • I've put in my card info and got the free trail but still get ads and limited skips. I've logged out and logged in and reinstalled but still the same. Love the service would like some help
  • ErickRGuetta
  • Community Legend
  • 268 Views
  • 3 replies
  • 0 likes
  • Premium
  • 268 Views
  • 3 replies
  • 0 likes

Solved!! can't connect to Facebook

Hi, I've been on a new account for a week now and I'd like to connect my Spotify-account to my Facebook-profile. When I open up "connect with facebook", a white popup opens in Spotify displaying nothing. In my browser, after logging in and giving Spo...

  • Casual Listener
  • Hi,   I've been on a new account for a week now and I'd like to connect my Spotify-account to my Facebook-profile.   When I open up "connect with facebook", a white popup opens in S...
  • AriiMarsh
  • Casual Listener
  • 1734 Views
  • 12 replies
  • 0 likes
  • 1734 Views
  • 12 replies
  • 0 likes

Solved!! How exactly am I gonna be charged when paid with PayPal

Hello, I paid my first subscription somewhere around Christmas, when you offered 3 months for free. I really like it so I would like to continue paying. But I have one question, in my account it says: Your Spotify Premium subscription will be automat...

  • Casual Listener
  • Hello, I paid my first subscription somewhere around Christmas, when you offered 3 months for free. I really like it so I would like to continue paying. But I have one question, in my account it sa...
  • Denco
  • Casual Listener
  • 320 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 320 Views
  • 2 replies
  • 0 likes

Signed up for student premium but still have free account

I just signed up for student premium, my card has been charged, and I still do not have access to the premium services, and it shows no credit card on my account. It keeps asking me to upgrade. I've signed out and signed back in, but I'm getting the ...

  • Casual Listener
  • I just signed up for student premium, my card has been charged, and I still do not have access to the premium services, and it shows no credit card on my account. It keeps asking me to upgrade. I've ...
  • mybasicbeanie
  • Casual Listener
  • 253 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 253 Views
  • 2 replies
  • 0 likes

Change from a facebook account to another?

Hello guys!! I have an old facebook account to my spotify, but now I like to change to my new so i can share music etc. Tried for about an hour but I dont find it. can someone please help me?

  • Newbie
  • Hello guys!!   I have an old facebook account to my spotify, but now I like to change to my new so i can share music etc. Tried for about an hour but I dont find it. can someone please help me?
  • Amarro
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
  • 181 Views
  • 1 replies
  • 0 likes

Facebook Business Manager upgrade = NO SPOTIFY!!!!

We were recently 'made' to change our facebook login to a different email address, and had to start using Business Manager on facebook (don't even get me started on that!!!)...............the fallout of this is that we are unable to use our premium s...

  • Newbie
  • We were recently 'made' to change our facebook login to a different email address, and had to start using Business Manager on facebook (don't even get me started on that!!!)...............the fallout...
  • Kyzer
  • Regular
  • 966 Views
  • 20 replies
  • 0 likes
  • 966 Views
  • 20 replies
  • 0 likes

3 days still no solution

Seriously its been 3 days since i reported this problem and i still have no solution. I have contacted the support through email and twitter yet i still recieve no solution to my problem When i try to purchase spotify premium it tells me that my zip ...

  • Regular
  • Seriously its been 3 days since i reported this problem and i still have no solution. I have contacted the support through email and twitter yet i still recieve no solution to my problem   W...
  • user-removed
  • Not applicable
  • 581 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 581 Views
  • 8 replies
  • 0 likes

Wechsel von Premium zu Telekom-Special

Hallo, ich habe mein Premium im Februar zum 2.3. abbestellt, weil ich zum 2.3. zur Telekom mit einer Spotify-Streaming-Option wechseln wollte. Laut meinem Konto steht, dass mein Abo zum 2.3. abläuft (präsens). Innerhalb von Spotify steht "Spotify Pre...

  • Newbie
  • Hallo,   ich habe mein Premium im Februar zum 2.3. abbestellt, weil ich zum 2.3. zur Telekom mit einer Spotify-Streaming-Option wechseln wollte.   Laut meinem Konto steht, dass mein...
  • MattSuda
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 275 Views
  • 1 replies
  • 0 likes

Connected applications management

Hello, I have a question - is there a way to manage the applications connected to my account? I mean the ones like spotify year in music, spotizr, etc. The applications asked for acess (stating what they need to access) but I can't find a list of tho...

  • Music Fan
  • Hello, I have a question - is there a way to manage the applications connected to my account? I mean the ones like spotify year in music, spotizr, etc. The applications asked for acess (stating what ...
  • MattSuda
  • Spotify Star
  • 1152 Views
  • 1 replies
  • 2 likes
  • Account
    Security
  • 1152 Views
  • 1 replies
  • 2 likes

What does this e mail from spotify mean?

It says:Hello fozcam,You have 1 new subscriptions & activity updates in the Spotify Community.The Spotify Community sent this messageTo control which emails we send you, manage your subscription & notification settings orunsubscribe.

  • Regular
  • It says: Hello fozcam, You have 1 new subscriptions & activity updates in the Spotify Community. The Spotify Community sent this message To control which emails we send you,&n...
  • MattSuda
  • Spotify Star
  • 1213 Views
  • 1 replies
  • 0 likes
  • Other
  • 1213 Views
  • 1 replies
  • 0 likes

Jumping to current track

Hey there. Yesterday I installed the new spotify update. In the older versions it was possible to jump to the current track on your playlist by just clicking the album cover in the lower left corner. Is this still possible or has this feature just be...

  • Regular
  • Hey there.   Yesterday I installed the new spotify update. In the older versions it was possible to jump to the current track on your playlist by just clicking the album cover in the lower l...
  • NZee
  • Regular
  • 278 Views
  • 2 replies
  • 0 likes
  • Premium
  • 278 Views
  • 2 replies
  • 0 likes

Student Discount Not Working

I have spotify premium, and when I try to get the student discount it keeps redirecting me to my account overview page! I've tried using different browsers and even my phone to do it but it always takes me back to the account overview page

  • Newbie
  • I have spotify premium, and when I try to get the student discount it keeps redirecting me to my account overview page! I've tried using different browsers and even my phone to do it but it always ta...
  • MattSuda
  • Spotify Star
  • 360 Views
  • 5 replies
  • 0 likes
  • Account
  • 360 Views
  • 5 replies
  • 0 likes

Solved!! Latest Version Breaks Last.fm

So this morning I restarted Spotify as it asked, and my Last.fm plugin disappeared entirely. What gives?

  • Newbie
  • So this morning I restarted Spotify as it asked, and my Last.fm plugin disappeared entirely.  What gives?
  • MattSuda
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • Other
  • 315 Views
  • 1 replies
  • 0 likes

Login Failed: It looks like you already have a Spotify account with the email. Please login below

There is something wrong with my account that I cannot log in into my account via any device since yesterday. When I log in on Spotify software in window 7 with the "Log in with Facebook" button, I get "Spotify desktop client communication failed." W...

  • Casual Listener
  • There is something wrong with my account that I cannot log in into my account via any device since yesterday.  When I log in on Spotify software in window 7 with the "Log in with Facebook" b...
  • MattSuda
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 352 Views
  • 1 replies
  • 0 likes