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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4429 Views
  • 0 replies
  • 9 likes
  • Security
  • 4429 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463415 Views
  • 974 replies
  • 110 likes
  • Account
  • 463415 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205078 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205078 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112892 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112892 Views
  • 72 replies
  • 12 likes

Student Discount

Hello all, I have been paying the full price for premium (9.99/month), but I just learned that there is a student discount which I would like to take advantage of. Is there anyway to get the discount without cancelling my subscription and then resubs...

  • Visitor
  • Hello all, I have been paying the full price for premium (9.99/month), but I just learned that there is a student discount which I would like to take advantage of. Is there anyway to get the discount...
  • MattSuda
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 164 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling subscription question.

I just subscribed to premium, 99p for 3 months. I don't want it to renew after these 3 months. If I cancel now will I be reverted to free again or will it continue until the end of the 3 months?

  • Newbie
  • I just subscribed to premium, 99p for 3 months. I don't want it to renew after these 3 months. If I cancel now will I be reverted to free again or will it continue until the end of the 3 months?
  • MattSuda
  • Spotify Star
  • 400 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Security
    Subscription
  • 400 Views
  • 3 replies
  • 0 likes

Student Renewal

I was wondering if someone knew if the student discount was able to be renewed or would you need to re susbscribe and then sort out all your playlists again

  • Newbie
  • I was wondering if someone knew if the student discount was able to be renewed or would you need to re susbscribe and then sort out all your playlists again
  • MattSuda
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! Convert premium free to family member

Hi, I have an active Premium account. My girlfriend is in the last days of her free premium trail. Now I upgraded my premium account to a family account and sent her an invite. When she tries to use the invite, she gets the response: 'je komt niet in...

  • Regular
  • Hi, I have an  active Premium account. My girlfriend is in the last days of her free premium trail. Now I upgraded my premium account to a family account and sent her an invite. When she tries...
  • MattSuda
  • Spotify Star
  • 3175 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 3175 Views
  • 7 replies
  • 0 likes

Impossible to solve

Created a spotify account with facebbok. Went premium to give account to friend. Friend didn't like spotify, I Loved spotify. Bored with facebook. Deleted facebook account. Tried to reset password for premium account using my emails. Didn't work. Wan...

  • Newbie
  • Created a spotify account with facebbok. Went premium to give account to friend. Friend didn't like spotify, I Loved spotify. Bored with facebook. Deleted facebook account. Tried to reset passwo...
  • MattSuda
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 217 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Family with Unlimited Account

2 Questions acutally. 1) I canceld my Unlimited (not Premium) Account, which runs out on Feb-11. Can i get invited into a Family Account b4 that? 2) The Family account currently runs without including me and is cancled to run out on Feb-07. When and ...

  • Casual Listener
  • 2 Questions acutally. 1) I canceld my Unlimited (not Premium) Account, which runs out on Feb-11. Can i get invited into a Family Account b4 that? 2) The Family account currently runs without incl...
  • MattSuda
  • Spotify Star
  • 504 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 504 Views
  • 1 replies
  • 0 likes

Help!!! I cannot login to my spotify account

Hi, I cannot login into my account, I have sent several messages to the spotify support team and have had no response apart from the auto reply case# 02323547 and #02305830 I am a premuim user error message is: Spotify desktop client communication fa...

  • Casual Listener
  • Hi, I cannot login into my account, I have sent several messages to the spotify support team and have had no response apart from the auto reply case# 02323547 and #02305830 I am a premuim user error...
  • MattSuda
  • Spotify Star
  • 311 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 311 Views
  • 3 replies
  • 0 likes

Gift card problem

Hi! 2 days ago i bought a spotify gift card that would last 6 months with spotify premium. But when I wrote the PIN code off the card a text pops up that says "Unfortunately, it seems like this Premium entered is invalid. Please try again or contact ...

  • Newbie
  • Hi! 2 days ago i bought a spotify gift card that would last 6 months with spotify premium. But when I wrote the PIN code off the card a text pops up that says "Unfortunately, it seems lik...
  • MattSuda
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

If I convert from a subscription in UK to one in Swizerland, will I lose my playlists?

Dear All, Currently I am a Premium subscriber registered in the UK. I am now in Switzerland and am thinking about migrating my subscription from the UK to Switzerland. BUT - and a BIG BUT - I do not want to do this if there is even a miniscule risk t...

  • Newbie
  • Dear All,   Currently I am a Premium subscriber registered in the UK. I am now in Switzerland and am thinking about migrating my subscription from the UK to Switzerland.   BUT - a...
  • MattSuda
  • Spotify Star
  • 173 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 173 Views
  • 2 replies
  • 0 likes

Login help

Help I cannot login. I don't remember my password. When I ask for a new pasword i don't get a email......

  • Newbie
  • Help I cannot login. I don't remember my password. When I ask for a new pasword i don't get a email......
  • MattSuda
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Login
  • 186 Views
  • 1 replies
  • 0 likes

Some lists are empty or almost empty

Recently I have noticed that some of my lists are empty or almost empty.Is Spotify removing songs? I had some Christmas songs I played last winter which I can't find now. Also Astrid Lindgrens bästa are gone.Further to this the TV4 list "så mycket bä...

  • Casual Listener
  • Recently I have noticed that some of my lists are empty or almost empty. Is Spotify removing songs? I had some Christmas songs I played last winter which I can't find now. Also Astrid Lindgrens bäst...
  • MattSuda
  • Spotify Star
  • 314 Views
  • 5 replies
  • 0 likes
  • Other
  • 314 Views
  • 5 replies
  • 0 likes

Upgrading from Premium to Family

I want to upgrade from my Premium account to Family to allow wife to get Premium. What happens to all the 'stuff' associated with my existing account - playlists etc. Do they get transferred over or do I lose everything? Sorry but couldn't find this ...

  • Casual Listener
  • I want to upgrade from my Premium account to Family to allow wife to get Premium. What happens to all the 'stuff' associated with my existing account - playlists etc. Do they get transferred over or ...
  • MattSuda
  • Spotify Star
  • 291 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 291 Views
  • 3 replies
  • 0 likes

Spotify Premium Help

I just purchased 3 months of spotify premium for 0.99€ but i got charged 9.99€ for just 1 month... Any way to fix this? Sent an email to the support but they sent me here. Thanks

  • Newbie
  • I just purchased 3 months of spotify premium for 0.99€ but i got charged 9.99€ for just 1 month... Any way to fix this? Sent an email to the support but they sent me here.   Thanks
  • OviiiOne
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 216 Views
  • 1 replies
  • 0 likes

All checked songs in Your Music deleted

I logged into my Spotify today and all of the songs I have checked were missing from the Songs section under " Your Music". Anybody know why this may have happened? Please advise.

  • Newbie
  • I logged into my Spotify today and all of the songs I have checked were missing from the Songs section under " Your Music". Anybody know why this may have happened? Please advise.
  • Jordi
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 258 Views
  • 1 replies
  • 0 likes

My Spotify is connected to wrong Facebook account

Hi, My original account is 1241800616. By mistake I removed the Spotify app from my Facebook settings, now it has logged me out of all my devices and when I log back in it has created a different account. I contacted the support team a week ago and h...

  • Newbie
  • Hi,   My original account is 1241800616. By mistake I removed the Spotify app from my Facebook settings, now it has logged me out of all my devices and when I log back in it has created a di...
  • Jordi
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
  • 180 Views
  • 1 replies
  • 0 likes

Solved!! Unsubscribing from notifications glitch

I'm trying to unsubscribe from Spotify Notifications but after I click on the 'unsubscribe' link at the bottom of the e-mail and select the appropriate options from the page, I'm told that my e-mail address, which was pre-filled onthe form, isn't val...

  • Newbie
  • I'm trying to unsubscribe from Spotify Notifications but after I click on the 'unsubscribe' link at the bottom of the e-mail and select the appropriate options from the page, I'm told that my e-mail ...
  • Jordi
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
  • 257 Views
  • 1 replies
  • 0 likes

Solved!! If I cancel my premium subscription before it expires, do I revert to a free subscription instantly?

As above. Does the subscription end as soon as I cancel it, or does it continue until the end? I have just got 3 months, so can I cancel now and still have premium for the 3 months? Thanks in advance.

  • Casual Listener
  • As above. Does the subscription end as soon as I cancel it, or does it continue until the end? I have just got 3 months, so can I cancel now and still have premium for the 3 months? Thanks in advance.
  • OviiiOne
  • Community Legend
  • 3410 Views
  • 1 replies
  • 0 likes
  • 3410 Views
  • 1 replies
  • 0 likes

Solved!! Spotify and Facebook

Hi! I'm already waiting for 3-4 weeks on an answer to my question I submitted though the contact form on the Spotify website...twice!! So, I hope to get my anwer here on this forum... this is my question I also put on teh contact form: Given the rece...

  • Visitor
  • Hi! I'm already waiting for 3-4 weeks on an answer to my question I submitted though the contact form on the Spotify website...twice!! So, I hope to get my anwer here on this forum... this is my...
  • James
  • Spotify
  • 379 Views
  • 5 replies
  • 0 likes
  • 379 Views
  • 5 replies
  • 0 likes

My account isn't working

Hi I have payed for premium 2 times in the last couple weeks and my account keeps going back to "free" I have made several inqueries with spotify but they have not done anything about it. I would like my money back and have my account back on premium...

  • Casual Listener
  • Hi I have payed for premium 2 times in the last couple weeks and my account keeps going back to "free" I have made several inqueries with spotify but they have not done anything about it. I would lik...
  • Clundy4
  • Casual Listener
  • 235 Views
  • 3 replies
  • 0 likes
  • 235 Views
  • 3 replies
  • 0 likes

Solved!! Spotify username & facebook altogether

Hello!I have an account @ spotify with my spotify username . I would like to connect this account to my Facebook too. So I can connect both with facebook and without. I used to have another account connected to facebook but when I tried to used it in...

  • Casual Listener
  • Hello! I have an account @ spotify with my spotify username . I would like to connect this account to my Facebook too. So I can connect both with facebook and without.  I used to have another ...
  • vstratis
  • Casual Listener
  • 525 Views
  • 2 replies
  • 0 likes
  • Account
  • 525 Views
  • 2 replies
  • 0 likes