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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75833 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93209 Views
9 replies
2 likes
good customer service sucks I emailed customer service at least 15 times in the last 24 hours 8 in the last 6 hours I'm in Atlanta Georgia my problem is I'm using the free version on Android 4.3 on my samsung galaxy note 10.1 2014 edition tablet and ...
good customer service sucks I emailed customer service at least 15 times in the last 24 hours 8 in the last 6 hours I'm in Atlanta Georgia my problem is I'm using the free version on Android 4.3 on m...
Casual Listener
1064 Views
21 replies
1 likes
Someone has hacked my account and changed my email address and password. I am only able to login via facebook. I've submited a ticket but it is opening the ticket under the hacked email address. How do I get this fixed?
Someone has hacked my account and changed my email address and password. I am only able to login via facebook. I've submited a ticket but it is opening the ticket under the hacked email ad...
Newbie
595 Views
7 replies
0 likes
Ive tried to connect my account to facebook, both through the client and the website. All I get is a "temporary error" message. What can I do to merge the two accounts?
Ive tried to connect my account to facebook, both through the client and the website. All I get is a "temporary error" message. What can I do to merge the two accounts?
Newbie
1022 Views
13 replies
0 likes
Hi, i'm form México City, i want to get the 3 months of premium but i can't pay with my MX card, why can i do???
Hi, i'm form México City, i want to get the 3 months of premium but i can't pay with my MX card, why can i do???
181 Views
0 replies
0 likes
I have tried with multiple internet browsers to cancel my subscription, even change payment type to no avail. A menu must be missing, https://support.spotify.com/us/problems/#!/article/signed-up-for-Free-Trial-Why-am-I-being-charged is what I'm tryin...
I have tried with multiple internet browsers to cancel my subscription, even change payment type to no avail. A menu must be missing, https://support.spotify.com/us/problems/#!/article/signed-up-for-...
Spotify
2562 Views
10 replies
1 likes
Hello! I have been with Spotify for years when i lived in the UK and now i moved to Estonia, i cant change my region without upgrading to Premium. Dont get me wrong, i will return to premium but not quite yet. Im upset that i cant even use the free s...
Hello! I have been with Spotify for years when i lived in the UK and now i moved to Estonia, i cant change my region without upgrading to Premium. Dont get me wrong, i will return to premium but not ...
Spotify
914 Views
12 replies
0 likes
I subscribed to spotify a few minutes ago together with my brother. He got the buy 1 month get 2 months free promo but I didn't. I have never been subscribed to the free 1 month of spotify premium nor have I subscribed to spotify premium by paying fo...
I subscribed to spotify a few minutes ago together with my brother. He got the buy 1 month get 2 months free promo but I didn't. I have never been subscribed to the free 1 month of spotify premium no...
Spotify Star
577 Views
5 replies
0 likes
Hello I have just subscribed to Spotify Premium because I saw a holiday sale (3 months - 0.99€). I had premium long time ago and I can't obtain 3 months paying 0.99€. But this I didnt know when I made the transaction via credit card. I have payed 9.9...
Hello I have just subscribed to Spotify Premium because I saw a holiday sale (3 months - 0.99€). I had premium long time ago and I can't obtain 3 months paying 0.99€. But this I didnt know...
Newbie
215 Views
2 replies
0 likes
Hi I donated my son last year an one year subscription with Spotify. Unfortunately I can not find the confirmation mail from Spotify. So I don't know whether this subscription is limited to one year or has to be terminated. Or whether there was a fre...
Hi I donated my son last year an one year subscription with Spotify. Unfortunately I can not find the confirmation mail from Spotify. So I don't know whether this subscription is limited to one year ...
Spotify Star
1236 Views
5 replies
0 likes
Hello good people of Spotify, You see I just downloaded Spotify for my Android phone. But our Wifi at home is really slow so while frantically pressing buttons because it's not working I think i accidentally pressed on the free trial advert (banner.....
Hello good people of Spotify, You see I just downloaded Spotify for my Android phone. But our Wifi at home is really slow so while frantically pressing buttons because it's not working I think i ac...
Spotify Star
429 Views
3 replies
0 likes
Hi, I still have an 'Unlimited' plan and I'd like to finally go over to 'Premium'. I want to use the december action (In the Netherlands: Pay 1 month, get 2 months for free). It says I'm not eligible for the offer, why is that? Greetings
Hi, I still have an 'Unlimited' plan and I'd like to finally go over to 'Premium'. I want to use the december action (In the Netherlands: Pay 1 month, get 2 months for free). It says I'm n...
Gig Goer
509 Views
3 replies
0 likes
Can't even get past the first screen. I click 'Continue' and the page refreshes with an error message. Seems to happen on Chrome and Firefox. Bit of a bummer for an xmas eve last minute gift.
Can't even get past the first screen. I click 'Continue' and the page refreshes with an error message. Seems to happen on Chrome and Firefox. Bit of a bummer for an xmas eve last mi...
Roadie
416 Views
5 replies
0 likes
I am using Spotify Premium, however my friends are unable to find my profile via the search option, aswell as my playlists. This means I have to like them to my profile/playlist if they want to see it. All my settings are fine, so I don't understand ...
I am using Spotify Premium, however my friends are unable to find my profile via the search option, aswell as my playlists. This means I have to like them to my profile/playlist if they want to see i...
148 Views
0 replies
0 likes
Hey! New user here. I'm currently on vacation, away from home w/ only cash and 1 credit card to help me stay w/n my budget. Unfortunately, I bought the wrong card and ended up going over the limit w/ just 2 purchases... so no more cards for me until ...
Hey! New user here. 🙂 I'm currently on vacation, away from home w/ only cash and 1 credit card to help me stay w/n my budget. Unfortunately, I bought the wrong card and ended up going ove...
Casual Listener
924 Views
9 replies
0 likes
i never used my free upgrade to premium but it says i have and i even went to check my billing and everything and it doesnt state that i every have. im trying to see what its all about before purchasing please help. thanks
i never used my free upgrade to premium but it says i have and i even went to check my billing and everything and it doesnt state that i every have. im trying to see what its all about befo...
Community Legend
327 Views
1 replies
0 likes
Hi there, I have been a Spotify Premium subscriber for 4 years (almost to the day). I have seen on Facebook that you are offering NEW customers 3 months of premium for 99p. Sounds fantastic, and I can see the logic, get them on board with a low price...
Hi there, I have been a Spotify Premium subscriber for 4 years (almost to the day). I have seen on Facebook that you are offering NEW customers 3 months of premium for 99p. Soun...
Community Legend
846 Views
3 replies
3 likes
Hi everyone,I was just wondering if anybody else upgraded to premium but didn't get two free months? Maybe It's because I bought it through a gift card?
Hi everyone, I was just wondering if anybody else upgraded to premium but didn't get two free months? Maybe It's because I bought it through a gift card?
Community Legend
621 Views
4 replies
2 likes
Hello.Two days ago I recieved a gift from my brother. Two gift cards (100 SEK, each) and I've tried to redeem the code on both the cards today but it says that the codes are incorrect. I know that I have written down the correct code. Why is this hap...
Hello. Two days ago I recieved a gift from my brother. Two gift cards (100 SEK, each) and I've tried to redeem the code on both the cards today but it says that the codes are incorrect. I know tha...
Spotify Star
659 Views
5 replies
0 likes
I want to obviously do the 99p and save a load over the next 3 months. Offer shown on facebook btw
I want to obviously do the 99p and save a load over the next 3 months. Offer shown on facebook btw
Spotify Star
579 Views
1 replies
0 likes
I made a mistake adding premium to the wrong spotify account. I accidently used an old account rather than my facebook account. How can I change this?
I made a mistake adding premium to the wrong spotify account. I accidently used an old account rather than my facebook account. How can I change this?
Spotify Star
333 Views
1 replies
0 likes
