Spotify account eventually linked to FB but FB friends dont see me when they search spotify

Hello All, I created a spotify account not linked to FB. At first it was alright but then i soon wanted to add colleagues and friends in my spotify. Though i do can follow them easily via searching them on Spotify, they cannot see me when looking at ...

• snancho13
• Casual Listener
• Hello All,   I created a spotify account not linked to FB. At first it was alright but then i soon wanted to add colleagues and friends in my spotify. Though i do can follow them easily via ...
• 2014-09-15 4:40:38 PM
• 2014-09-19 1:07:43 PM
• Peter__
• Community Legend
• 328 Views
• 4 replies
• 0 likes

Stop payment to account

• caze
• Newbie
• 2014-09-16 6:10:25 PM
• 2014-09-19 1:06:34 PM
• Peter__
• Community Legend
• 228 Views
• 1 replies
• 0 likes
• Account
  Subscription

Need to go from Unlimited to Premium

Hello,I'm on the student plan and I applied the gift cards to my account and lucky to find out now that I'm not on the premium plan. I don't know why I'm not on it but I'm hoping you guys resolve it because I have been using Spotify for a long time n...

• Sahils0786
• Casual Listener
• Hello, I'm on the student plan and I applied the gift cards to my account and lucky to find out now that I'm not on the premium plan. I don't know why I'm not on it but I'm hoping you guys resolve i...
• 2014-09-16 7:07:13 PM
• 2014-09-19 1:04:31 PM
• Peter__
• Community Legend
• 167 Views
• 1 replies
• 0 likes
• Premium
  Unlimited

Account subscription

Help. Can i pay my subscription thru bank deposits? I don't have any credit card. Please . I want to continue my subscription.

• rodleyrommeo
• Newbie
• Help. Can i pay my subscription thru bank deposits? I don't have any credit card. Please . I want to continue my subscription. 🙂
• 2014-09-16 7:17:43 PM
• 2014-09-19 1:03:27 PM
• Peter__
• Community Legend
• 172 Views
• 1 replies
• 0 likes

Spotify memory on two devices

I have Spotify on my laptop and I phone. is my offline memory governed by the device with the lowest memory. My I Phone is 16gb and maxed out memory-wise and I only seem to be able to to have 2000 offline songs on my laptop?

• Molly58
• Casual Listener
• I have Spotify on my laptop and I phone. is my offline memory governed by the device with the lowest memory. My I Phone is 16gb and maxed out memory-wise and I only seem to be able to to have 2000 of...
• 2014-09-16 8:46:28 PM
• 2014-09-19 1:02:25 PM
• Peter__
• Community Legend
• 162 Views
• 1 replies
• 0 likes
• Premium

Restarted Spotify on desktop to newest version playlists/premium gone...

After the update I was prompted to log in, but all of my playlists have gone and my premium account status is no longer active. I tried opening Spotify on my mobile device as well when logging in my playlists and downloaded music are gone as well... ...

• Kay_aRe
• Regular
• After the update I was prompted to log in, but all of my playlists have gone and my premium account status is no longer active. I tried opening Spotify on my mobile device as well when logging in my ...
• 2014-09-16 10:18:45 PM
• 2014-09-19 1:01:11 PM
• Peter__
• Community Legend
• 247 Views
• 1 replies
• 1 likes
• Account
  Premium
  Subscription

Spotify e-mail

someone managed to get acces to my account, and change the email, i changed the password back, but he can just request a new password as it is linked to his email, how can i change my email, if i do it via https://www.spotify.com/nl/account/profile/ ...

• Jacala
• Newbie
• someone managed to get acces to my account, and change the email, i changed the password back, but he can just request a new password as it is linked to his email, how can i change my email, if i do ...
• 2014-09-16 10:40:31 PM
• 2014-09-19 1:00:44 PM
• Peter__
• Community Legend
• 542 Views
• 1 replies
• 0 likes

iPhone problem

Having trouble with the Spotify App. When I try and open it the home screen comes up then it just closes. Any suggestions??

• andrewnicol1
• Newbie
• Having trouble with the Spotify App. When I try and open it the home screen comes up then it just closes. Any suggestions??
• 2014-09-16 10:41:33 PM
• 2014-09-19 1:00:12 PM
• Peter__
• Community Legend
• 171 Views
• 1 replies
• 0 likes
• Login

Account will not upgrade to premium

Hi, I can log into my account which is the Free Spotify, but when I try to upgrade to Premium, I get the message "wrong Password". This makes no sense because it allows me to log in with that password. Getting very frustrated-please advise. Thank you...

• johnazar123
• Newbie
• Hi,    I can log into my account which is the Free Spotify, but when I try to upgrade to Premium, I get the message "wrong Password". This makes no sense because it allows me to log in ...
• 2014-09-16 12:20:34 AM
• 2014-09-19 12:56:59 PM
• Peter__
• Community Legend
• 208 Views
• 1 replies
• 0 likes
• Account

University Student Discount with a gift card

Howdy, I just renewed my premium membership for 3 months by buying a $30 gift card. I just found out about the student discout for $4.99, is there anyway my premium can be extended to 6 months since I am a University student? Thanks

• abeckham14
• Newbie
• Howdy, I just renewed my premium membership for 3 months by buying a $30 gift card. I just found out about the student discout for $4.99, is there anyway my premium can be extended to 6 months since ...
• 2014-09-17 2:48:57 AM
• 2014-09-19 12:54:53 PM
• Peter__
• Community Legend
• 816 Views
• 1 replies
• 0 likes

Today's Update might not be popular among us!

Spotify, I continue to admire the constant predictable increases in the overall perfomance and reliability of your libraries/Interface. Today's update removed our ability to see when others use our account. Simply put, our music shuts off without the...

• josephcreed7
• Roadie
• Spotify, I continue to admire the constant predictable increases in the overall perfomance and reliability of your libraries/Interface.    Today's update removed our ability to see...
• 2014-09-17 7:15:50 AM
• 2014-09-19 12:53:49 PM
• Peter__
• Community Legend
• 255 Views
• 1 replies
• 0 likes
• Account
  Free
  Login
  Other
  Premium
  Security
  Subscription
  Unlimited

How to enter payments details (problems with website)?

Hi there, I am trying to get 1 month trial but then I am going to the page where I must enter all payment details - nothing appears. So probably I am having just white page. See screenshots of the payment page https://www.spotify.com/uk/purchase/pay/...

• Alloid
• Newbie
• Hi there,   I am trying to get 1 month trial but then I am going to the page where I must enter all payment details - nothing appears.   So probably I am having just white page. &...
• 2014-09-17 11:03:11 AM
• 2014-09-19 12:50:19 PM
• Peter__
• Community Legend
• 194 Views
• 1 replies
• 0 likes

being paid

I have been paying u ever month but now u want to turn my service off. This is not the first time u done this to me. Please check your pay light on my account.

• ToneyMiller
• Newbie
• I have been paying u ever month but now u want to turn my service off. This is not the first time u done this to me. Please check your pay light on my account.
• 2014-09-17 3:44:38 PM
• 2014-09-19 12:48:37 PM
• Peter__
• Community Legend
• 153 Views
• 2 replies
• 0 likes
• Account

free 7 day trial

Spotify gave me a free 7 day trial. I now wish to return to the free version. Your terms & conditions say I can do this through settings but I see no way. How can I be sure that I have been returned to the free version?

• user-removed
• Visitor
• Spotify gave me a free 7 day trial. I now wish to return to the free version. Your terms & conditions say I can do this through settings but I see no way. How can I be sure that I have been r...
• 2014-09-17 4:52:43 PM
• 2014-09-19 12:48:07 PM
• Peter__
• Community Legend
• 230 Views
• 1 replies
• 0 likes
• Free

Think I have double account

Hi, By reading I think I have a double account, and can only log in to the boring new one. There from I can follow the old one, but thats not good cause I can't change playlists etc. I have contacted support, but its a confusing mail they send back. ...

• Hstokholm
• Newbie
• Hi,   By reading I think I have a double account, and can only log in to the boring new one. There from I can follow the old one, but thats not good cause I can't change playlists etc. I hav...
• 2014-09-17 6:25:13 PM
• 2014-09-19 12:45:52 PM
• Peter__
• Community Legend
• 138 Views
• 1 replies
• 0 likes

Telekom Option Spitify Premium

Hallo Liebe Community, Ich bin seit geraumer Zeit Premium Kunde von Spotify. Nun habe ich einen neuen Vertrag bei der Telekom abgeschlossen, die das Premium abonement beinhaltet. Da ich meine Playlists nicht verlieren möchte, wollte ich lediglich die...

• Trottelmithelm
• Newbie
• Hallo Liebe Community,   Ich bin seit geraumer Zeit Premium Kunde von Spotify. Nun habe ich einen neuen Vertrag bei der Telekom abgeschlossen, die das Premium abonement beinhaltet. Da i...
• 2014-09-17 6:46:19 PM
• 2014-09-19 12:45:07 PM
• Peter__
• Community Legend
• 271 Views
• 1 replies
• 0 likes

unwanted premium account

I forgot to say no to 'premium' at the end of free trial and Spotify have taken money from me via Paypal but I don't want premium! I have sent numerous messages some of which they have replied to..I had to send the PayPal billing id etc..for some rea...

• grover71
• Newbie
• I forgot to say no to 'premium' at the end of free trial and Spotify have taken money from me via Paypal but I don't want premium! I have sent numerous messages some of which they have replied to..I ...
• 2014-09-17 9:26:43 PM
• 2014-09-19 12:41:51 PM
• Peter__
• Community Legend
• 216 Views
• 1 replies
• 0 likes

Playlist seen in public but not shown on my list of playlists

I've created this playlist - Balling too hard by accident and I want to delete it, it is seen in my public profile page but it is not shown or no where accessible on the left underneath the playlist section. It is no where to be found and I cannot de...

• alchuang
• Newbie
• I've created this playlist - Balling too hard by accident and I want to delete it, it is seen in my public profile page but it is not shown or no where accessible on the left underneath the play...
• 2014-09-17 11:27:29 PM
• 2014-09-19 12:39:52 PM
• Peter__
• Community Legend
• 159 Views
• 1 replies
• 0 likes
• Account