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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89148 Views

9 replies

2 likes

Account
Login
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  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759997 Views

18 replies

29 likes

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  • 18 replies
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How do you Remove or Delete Radio Stations? Online or via the iPad/iPhone applications? HELP!

I have tried everything, but I have not been successful! I want to remove these random stations that are popping up in my station list! I do not listen to these artist and I do not want it showing up! Please help!

Newbie

I have tried everything, but I have not been successful! I want to remove these random stations that are popping up in my station list! I do not listen to these artist and I do not want it showing u...

Marco

Community Legend

5367 Views

1 replies

4 likes

  • 5367 Views
  • 1 replies
  • 4 likes

Upgraded to Premium, can't use it on mobile

I upgraded to premium 5 days ago, but I still can't listen to my playlists on my mobile devices! So frustrating! I"ve uninstalled and reinstalled the Spotify app on my iPhone 3 times and it still says "Only Premium users can stream on demand". I chec...

Visitor

I upgraded to premium 5 days ago, but I still can't listen to my playlists on my mobile devices! So frustrating! I"ve uninstalled and reinstalled the Spotify app on my iPhone 3 times and it still say...

user-removed

Not applicable

603 Views

8 replies

0 likes

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  • 8 replies
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Accidental Multiple accounts

I have three accounts in spotify now. The first one I can no longer access. I forgot the password so I made another account and it attached to facebook, but was not working properly with facebook. I looked up my problem and it said to disconnect from...

Visitor

I have three accounts in spotify now. The first one I can no longer access. I forgot the password so I made another account and it attached to facebook, but was not working properly with facebook. I ...

user-removed

Not applicable

1201 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Corporate Spotify Account

Dear Spotify, We would like to create an account on the name of our corporation, and we would need monthly invoices we can use for our accountancy. However I cannot find any information if this is possible. Thank you for your help.

Newbie

Dear Spotify,   We would like to create an account on the name of our corporation, and we would need monthly invoices we can use for our accountancy. However I cannot find any information ...

Robertasperand

Newbie

17231 Views

10 replies

2 likes

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  • 10 replies
  • 2 likes

Solved!! $119.00 charge ???!!! For what?

Hello my account was charged 119.00 yesterday and I have no idea why. Please help

Casual Listener

Hello my account was charged 119.00 yesterday and I have no idea why. Please help

richevangelista

Casual Listener

1413 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Country matching fail even after changing

Hello guys, I'm from turkey which does not allow spotify or is not in agreement, I changed my country settıng to USA sometime ago, but nowadays I'm have that "your country does not match bla bla" Can you help me fix it? My location is still set as US...

Casual Listener

Hello guys,   I'm from turkey which does not allow spotify or is not in agreement,   I changed my country settıng to USA sometime ago, but nowadays I'm have that "your country does ...

2_2_etti_5

Casual Listener

532 Views

2 replies

0 likes

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  • 2 replies
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RECUPERAR LISTA BORRADA

Por favor borré una lista importantísimo, les agradecería infinitamente que me la recuperasen. El nombre de la lista es; rocanrol en havaianas#3. Nombre de cuenta xoangarcia. Mil gracias desde ya!!

Newbie

Por favor borré una lista importantísimo, les agradecería infinitamente que me la recuperasen. El nombre de la lista es; rocanrol en havaianas#3. Nombre de cuenta xoangarcia.   Mil gracia...

Peter__

Community Legend

430 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Time limit on account when there hasn't been one for over 4 years

I've had Spotify since the beginning, when it was invite only. I don't mind the ads, listening to Jonathan bable on about something, because I know that pays for the service. However, I've just noticed a limit on my account, added very recently. How ...

Casual Listener

I've had Spotify since the beginning, when it was invite only. I don't mind the ads, listening to Jonathan bable on about something, because I know that pays for the service. However, I've just notic...

Peter__

Community Legend

3013 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Solved!! Me han cobrado dos veces, una de 0.01€

Hola, hoy acabo de renovar mi cuenta unlimited, y me han hecho dos cobros: -Uno de 4.99€ -Otro de 0.01€ ¿Por qué?

Casual Listener

Hola, hoy acabo de renovar mi cuenta unlimited, y me han hecho dos cobros: -Uno de 4.99€ -Otro de 0.01€   ¿Por qué?

erfox

Casual Listener

823 Views

2 replies

0 likes

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  • 2 replies
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Change of bank account

Hi, are about to close the account from which I pay my monthly fee for Spotify. Would like to change to a different account. What shall I do?

Newbie

Hi, are about to close the account from which I pay my monthly fee for Spotify. Would like to change to a different account. What shall I do?

Adam

Roadie

1666 Views

1 replies

0 likes

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  • 1 replies
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Connected to Facebook by itself

Hi My spotify account is somehow linked to Facebook now and have no idea why, it just did it by itself. How can i remove this virus/feature? sincerely

Casual Listener

Hi   My spotify account is somehow linked to Facebook now and have no idea why, it just did it by itself. How can i remove this virus/feature?   sincerely

Peter__

Community Legend

493 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Hacked spotify account

Hey, My account appears to be hacked. Someone has changed the password and the email adress associated with my account. Which means I can´t change either password or email. The only way I manage to login in is using my facebook account. The registrat...

Newbie

Hey,   My account appears to be hacked. Someone has changed the password and the email adress associated with my account. Which means I can´t change either password or email. The only w...

Adam

Roadie

393 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Lista de reproducción modificada.

¡Hola! Hace media hora abrí mi Spotify para poner esta lista: "GRR" y sólo tenía las canciones que añadí ayer, tengo la lista hace un montón de tiempo y tenía muchísimas canciones, de las cuales sólo quedaban 20 o 30. ¿Cómo puedo recuperar las otras ...

Regular

¡Hola! Hace media hora abrí mi Spotify para poner esta lista: "GRR" y sólo tenía las canciones que añadí ayer, tengo la lista hace un montón de tiempo y tenía muchísimas canciones, de las cuales...

Peter__

Community Legend

452 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

forgot email + spotify password

hi! i've forgotten my password and my emailadress since it was many years since i did the registration. pls, let me know what to do? sincerly, isabella. my nicknamne: littlebabyblue

Newbie

hi! i've forgotten my password and my emailadress since it was many years since i did the registration. pls, let me know what to do?   sincerly,  isabella.   my nicknamne: ...

Adam

Roadie

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
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facebook to email account

I currently have my spotify account through facebook, but I want to remove my spofity account from facebook and change it so that it is simply through my email. How can I do this?

Newbie

I currently have my spotify account through facebook, but I want to remove my spofity account from facebook and change it so that it is simply through my email. How can I do this?

Adam

Roadie

469 Views

2 replies

1 likes

  • 469 Views
  • 2 replies
  • 1 likes

songs accidently removed

I've by accident removed halv my tracks on my playlist, Can I by any chance get the songs back? Thanks in advance.

Newbie

I've by accident removed halv my tracks on my playlist, Can I by any chance get the songs back? Thanks in advance.

Peter__

Community Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Solved!! How do I transfer my Facebook account into a normal account?

This is not the account I normally use. I've had to create this account to post on these forums because I can't login to my standard account because Facebook is blocked at work and it's a Facebook account. I don't want my standard account to be a Fac...

Newbie

This is not the account I normally use. I've had to create this account to post on these forums because I can't login to my standard account because Facebook is blocked at work and it's a Facebook ac...

astubbs

Newbie

37964 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Spotify in other countries.

Hello, Do you know if spotify is planning to expand their service to other countries? I absolutely loved spotify while I was in USA, but had to move to Bulgaria and am currently unable to use it. Thank you.

Newbie

Hello, Do you know if spotify is planning to expand their service to other countries? I absolutely loved spotify while I was in USA, but had to move to Bulgaria and am currently unable to use it. ...

Peter__

Community Legend

1082 Views

1 replies

1 likes

  • 1082 Views
  • 1 replies
  • 1 likes

Help with subscription

Hi! i have a huge problem with my spotify. So the problem is that i can only buy spotify premium once with my cradit card!I know it sounds weird butthe fact is that I made an account and bought a monthly premium and everything worked but when it expi...

Casual Listener

Hi! i have a huge problem with my spotify. So the problem is that i can only buy spotify premium once with my cradit card!I know it sounds weird butthe fact is that I made an account and bought a mon...

Peter__

Community Legend

426 Views

4 replies

0 likes

  • 426 Views
  • 4 replies
  • 0 likes

Solved!! Account Compromised, Waiting One Week For Customer Support

Hello, I submitted a support ticket to Spotify about 1 week ago now (spotify username: lsalminen, support ticket: ref:_00DD0pxIW._500D0PZETW:ref) regarding the fact that my account was compromised, email address on file changed, and billing period ch...

Casual Listener

Hello,   I submitted a support ticket to Spotify about 1 week ago now (spotify username: lsalminen, support ticket: ref:_00DD0pxIW._500D0PZETW:ref) regarding the fact that my account wa...

Liam

Community Legend

4070 Views

8 replies

0 likes

  • 4070 Views
  • 8 replies
  • 0 likes