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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481485 Views
  • 979 replies
  • 111 likes
  • Account
  • 481485 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210805 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210805 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120844 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120844 Views
  • 72 replies
  • 12 likes

0 min left!

Hallo I cant listen to music because i have 0 min left, but when will i listen to music again?? help!

  • Casual Listener
  • Hallo   I cant listen to music because i have 0 min left, but when will i listen to music again?? help!
  • Peter__
  • Community Legend
  • 1121 Views
  • 4 replies
  • 0 likes
  • 1121 Views
  • 4 replies
  • 0 likes

Un-starred songs aren't removed.

Every time I un-star a song on my laptop or phone, the song is not removed from my account device, and is persistent across logins. Is there any solution for this? Thanks

  • Visitor
  • Every time I un-star a song on my laptop or phone, the song is not removed from my account device, and is persistent across logins. Is there any solution for this?  Thanks
  • Peter__
  • Community Legend
  • 273 Views
  • 2 replies
  • 0 likes
  • 273 Views
  • 2 replies
  • 0 likes

only 50 minutes left but have not hear 10 hours music yet!

spotify says that I onlyn had 50 minutes left, but have not hear 10 hours music yet! I have maybe hear about 2 hours! someone who can told me thats wong? help help help

  • Casual Listener
  • spotify says that I onlyn had 50 minutes left, but have not hear 10 hours music yet! I have maybe hear about 2 hours!   someone who can told me thats wong?   help help help
  • Peter__
  • Community Legend
  • 293 Views
  • 2 replies
  • 0 likes
  • 293 Views
  • 2 replies
  • 0 likes

My account is not active anymore!? Please urgent help!

My account won't work anymore. the username i have is a long string of numbers and letters, and i never had a password, i only had the online account. i never actually downloaded spotify. now i have downloaded it, and since i dont have a password, i ...

  • Newbie
  • My account won't work anymore. the username i have is a long string of numbers and letters, and i never had a password, i only had the online account. i never actually downloaded spotify. now i have ...
  • Peter__
  • Community Legend
  • 563 Views
  • 2 replies
  • 0 likes
  • 563 Views
  • 2 replies
  • 0 likes

Signed up with Facebook - can I change my username?

Hi, I signed up for Spotify a while back with my Facebook account and it gave me a bunch of numbers as a username. I was wondering if there's any way I can change my username from those numbers to something of my choice? I was also wondering if it wo...

  • Newbie
  • Hi, I signed up for Spotify a while back with my Facebook account and it gave me a bunch of numbers as a username. I was wondering if there's any way I can change my username from those numbers to so...
  • Peter__
  • Community Legend
  • 11397 Views
  • 2 replies
  • 1 likes
  • 11397 Views
  • 2 replies
  • 1 likes

Double account, and i want to get rid of one of em

hi, i've got 2 accounts and i would like one of em to stop existing what do i need to do to make it so? greets Rick

  • Visitor
  • hi,   i've got 2 accounts and i would like one of em to stop existing what do i need to do to make it so?   greets Rick    
  • Joe
  • Community Legend
  • 436 Views
  • 3 replies
  • 0 likes
  • Account
  • 436 Views
  • 3 replies
  • 0 likes

Paid for premium but haven't got it

Spotify took money from my paypal account but it doesnt work... it's been 2 days ago since they took some money of my paypal but im still waiting on my premium activation! gr, Bazz

  • Newbie
  • Spotify took money from my paypal account but it doesnt work...   it's been 2 days ago since they took some money of my paypal but im still waiting on my premium activation!   gr, B...
  • Joe
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Solved!! is it possible to change my username

I joined through spotify not Facebook, but would like to change my username, is it possible?

  • Newbie
  • I joined through spotify not Facebook, but would like to change my username, is it possible?
  • Joe
  • Community Legend
  • 1723 Views
  • 1 replies
  • 0 likes
  • 1723 Views
  • 1 replies
  • 0 likes

Premium dissapeared

Hello, I logged out yesterday and have had a fair bit of difficulty logging back in. My account was done via facebook and it would not let me log back in using those details yesterday (it was logging me in then asking me to sign in using an existing ...

  • Visitor
  • Hello,   I logged out yesterday and have had a fair bit of difficulty logging back in. My account was done via facebook and it would not let me log back in using those details yesterday (it ...
  • Taylor
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Offline mode prob.

The playlist does not download every song when I hit offline mode! I've done it several times and it does not want to download every song and I have premium help me pls

  • Newbie
  • The playlist does not download every song when I hit offline mode! I've done it several times and it does not want to download every song and I have premium 😞 help me pls
  • Taylor
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

I can't cancel my 30 day free trial subscription

Yesterday i choose 30 day free trial. Today i read about that after 30 days ill must pay for that. I want to cancel my 30 day subscription but the page http://support.spotify.com/pl/learn-more/faq/#!/article/How-to-cancel-your-subscription isnt worki...

  • Newbie
  • Yesterday i choose 30 day free trial. Today i read about that after 30 days ill must pay for that. I want to cancel my 30 day subscription but the page  http://support.spotify.com/pl/learn-...
  • Joe
  • Community Legend
  • 2447 Views
  • 3 replies
  • 0 likes
  • 2447 Views
  • 3 replies
  • 0 likes

Spotify on facebook

I have the spotify app on facebook. When I click on it to listen to my music, it takes me to their facebook page. Its aggravating. Help.

  • Casual Listener
  • I have the spotify app on facebook. When I click on it to listen to my music, it takes me to their facebook page. Its aggravating. Help.
  • Liam
  • Community Legend
  • 266 Views
  • 3 replies
  • 0 likes
  • Account
  • 266 Views
  • 3 replies
  • 0 likes

Being used elsewhere and tracks played

When listening on my iPod in Wifi, I was told that my account was being used elsewhere, so what I was playing was stopped. Now, either this is a bug, possible, or someone is actually using my account. The easiest way for me to answer that question is...

  • Casual Listener
  • When listening on my iPod in Wifi, I was told that my account was being used elsewhere, so what I was playing was stopped.  Now, either this is a bug, possible, or someone is actually using my a...
  • Joe
  • Community Legend
  • 611 Views
  • 3 replies
  • 0 likes
  • Premium
    Security
  • 611 Views
  • 3 replies
  • 0 likes

Solved!! Premium for the wrong account.

Hi !I think everything is said in the tittle, is it possible to get off the premium from my old account (I've just paid a few minutes ago), and to get it on my real account ?Thanks!

  • Visitor
  • Hi ! I think everything is said in the tittle, is it possible to get off the premium from my old account (I've just paid a few minutes ago), and to get it on my real account ? Thanks!
  • user-removed
  • Not applicable
  • 283 Views
  • 2 replies
  • 0 likes
  • 283 Views
  • 2 replies
  • 0 likes

Leaving Virgin Media

Hi I currently pay my Spotify premium through Virgin Media. However I will be leaving Virgin on The 7th September but would like to keep spotify premium what would be the best way to do this. Will I be able to use the same account and keep the same p...

  • Casual Listener
  • Hi I currently pay my Spotify premium through Virgin Media. However I will be leaving Virgin on The 7th September but would like to keep spotify premium what would be the best way to do this. &nbsp...
  • Liam
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Premium
  • 194 Views
  • 1 replies
  • 0 likes

playlist

I made a playlist on one computer and when i wanted to listen to it on another computer, it wasn't there. How do i get playlist onto other computer?

  • Casual Listener
  • I made a playlist on one computer and when i wanted to listen to it on another computer, it wasn't there. How do i get playlist onto other computer?
  • Marco
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • Free
  • 135 Views
  • 1 replies
  • 0 likes

Error 408

Hi i cant log in my account is spanish and im in france wht can i do? Urgent !!

  • Casual Listener
  • Hi i cant log in my account is spanish and im in france wht can i do? Urgent !!
  • Joe
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Merged accounts on accident, now im missing one whole account

So this is what has happend, I had a account for almost a year now, my friend wanted an account so I made him one. I left the room while he was making his account and came back to him upset, he had tried to merge his new account with his facebook acc...

  • Newbie
  • So this is what has happend, I had a account for almost a year now, my friend wanted an account so I made him one. I left the room while he was making his account and came back to him upset, he had t...
  • Adam
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Songs from Facebook doesn't play

I tried changing the password to my faceboook account and the music doesn't play when i hit the "play" button on facebook. It keeps prompting me with this message " We could not automatically log you into Spotify. Please log into Spotify with your Fa...

  • Casual Listener
  • I tried changing the password to my faceboook account and the music doesn't play when i hit the "play" button on facebook. It keeps prompting me with this message " We could not automatically log you...
  • dnvnlm
  • Casual Listener
  • 290 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 290 Views
  • 2 replies
  • 0 likes

Someone else logged into my account on their own phone.

Hi does anyone know how I can get someone disconnected from my account? I made the mistake of logging into my spotify on their phone and not disconnecting and now I believe they have access to my account even after I changed my password. This kinda s...

  • Casual Listener
  • Hi does anyone know how I can get someone disconnected from my account? I made the mistake of logging into my spotify on their phone and not disconnecting and now I believe they have access to my acc...
  • Joe
  • Community Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 489 Views
  • 1 replies
  • 0 likes