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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 301 Views
  • 0 replies
  • 6 likes
  • Security
  • 301 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436279 Views
  • 971 replies
  • 108 likes
  • Account
  • 436279 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1193924 Views
  • 119 replies
  • 116 likes
  • Account
  • 1193924 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106360 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106360 Views
  • 70 replies
  • 11 likes

FB sync (impossible or server problem?)

Hi, I've recently decided to create a spotify account (with Gmail) without using facebook. Since i'll eventually leave facebook someday, I don't want to lose everything I have done on this new account. But the inability of having a profile picture ma...

  • Casual Listener
  • Hi, I've recently decided to create a spotify account (with Gmail) without using facebook. Since i'll eventually leave facebook someday, I don't want to lose everything I have done on this new acco...
  • brunomiiguel
  • Casual Listener
  • 345 Views
  • 5 replies
  • 0 likes
  • 345 Views
  • 5 replies
  • 0 likes

Buying Premium Gift Card Online

Hi Hi, I want to buy a premium gift card for my sister in the UK as a present, but the Spotify website only lets you buy gift cards for a certain country if your credit card/paypal account are registered in that same country. Which means I can't buy ...

  • Casual Listener
  • Hi Hi, I want to buy a premium gift card for my sister in the UK as a present, but the Spotify website only lets you buy gift cards for a certain country if your credit card/paypal account are regi...
  • Joe
  • Community Legend
  • 4971 Views
  • 5 replies
  • 0 likes
  • 4971 Views
  • 5 replies
  • 0 likes

Spotify premium got charged on the wrong account.

Hi, i did see it now, but i have had spotify premium on my account for olmost a year, and the charge have been from my account, and the charge where supposed to go to netcom as they pay for it, but when i called netcom they told me to call spotify, b...

  • Newbie
  • Hi, i did see it now, but i have had spotify premium on my account for olmost a year, and the charge have been from my account, and the charge where supposed to go to netcom as they pay for it, but w...
  • Greg
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

After 2 days Spotify not working on iPad

A friend setup my Spotify account and I don't know if it's premium trial or not. After 2 days it's not working anymore. When my daughter signs in with her free Spotify acct on my iPad hers works !?

  • Newbie
  • A friend setup my Spotify account and I don't know if it's premium trial or not. After 2 days it's not working anymore. When my daughter signs in with her free Spotify acct on my iPad hers works !?
  • MichaelJerzak
  • Composer
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Premium subscriber

I just recently purchased A new Premiumsubscription,Yet when I try to play a song,Your Radio pops up,as if I havent paid.Its Sorta agitating.What gives?@[Snip-Email(Privacy)-Peter]

  • Casual Listener
  • I just recently purchased A new Premiumsubscription,Yet when I try to play a song,Your Radio pops up,as if I havent paid.Its Sorta agitating.What gives?@[Snip-Email(Privacy)-Peter]
  • Joe
  • Community Legend
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

Please reset my devices

Please can you reset my devices for me as I have replaced my phone. cheers

  • Casual Listener
  • Please can you reset my devices for me as I have replaced my phone. cheers
  • Greg
  • Roadie
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Can't log in to spotify on PC with my facebook login details

Hello, Spotify is connected to my facebook and i use it on my phone all the time. But everytime I go to log into spotify on my pc or laptop, it says my username and/or password is incorrect. I have tried changing my facebook password and trying to lo...

  • Casual Listener
  • Hello,   Spotify is connected to my facebook and i use it on my phone all the time. But everytime I go to log into spotify on my pc or laptop, it says my username and/or password is inc...
  • 1280816483
  • Casual Listener
  • 1391 Views
  • 1 replies
  • 0 likes
  • 1391 Views
  • 1 replies
  • 0 likes

My Facebook account was disabled

My Facebook was disabled and now I don't have access to the services that I have paid for, and spotify is ignoring my emails. Please help.

  • Casual Listener
  • My Facebook was disabled and now I don't have access to the services that I have paid for, and spotify is ignoring my emails. Please help.
  • Joe
  • Community Legend
  • 293 Views
  • 3 replies
  • 0 likes
  • Account
  • 293 Views
  • 3 replies
  • 0 likes

Popular songs not in order

When you're looking at an artist page, why are the top 10 Popular songs in order by listening counts? For example, I'm looking at Rihanna's page and her #1 Popular song is "Princess of China" and "Diamonds" is 2nd even though it has 64,771,104 more l...

  • Newbie
  • When you're looking at an artist page, why are the top 10 Popular songs in order by listening counts?   For example, I'm looking at Rihanna's page and her #1 Popular song is "Princess of Chi...
  • Joe
  • Community Legend
  • 719 Views
  • 1 replies
  • 2 likes
  • 719 Views
  • 1 replies
  • 2 likes

Solved!! "I've Been Listening To" Artists: how often do they update?

I've noticed that the artists listed in "Artists I've Been Listening To" are artists that I listened to on Friday, but nothing since then. Same with my friends' profiles. I take it that this isn't a live listing, then. Question is, how often does tha...

  • Roadie
  • I've noticed that the artists listed in "Artists I've Been Listening To" are artists that I listened to on Friday, but nothing since then. Same with my friends' profiles. I take it that this isn't a ...
  • chrisiverson
  • Newbie
  • 1946 Views
  • 3 replies
  • 0 likes
  • 1946 Views
  • 3 replies
  • 0 likes

Polish Premium/Unlimited what for?

I was so happy when you enable Poland to use you app. Now i'm such dissapointed. It's all about library. I'm not talking only about some new wave stuff of Polish artists. You gave us Stones throw records, and now you took it back. That's how it looks...

  • Regular
  • I was so happy when you enable Poland to use you app. Now i'm such dissapointed. It's all about library. I'm not talking only about some new wave stuff of Polish artists. You gave us Stones throw rec...
  • sowa
  • Regular
  • 719 Views
  • 4 replies
  • 0 likes
  • 719 Views
  • 4 replies
  • 0 likes

Friends playlists

Many of my Spotify friends are radio programs and music magazines. Before, I could reach new playlists published by them through. Spotify. But since a while back, no more playlist are published there. But if I click a link on their website I can find...

  • Casual Listener
  • Many of my Spotify friends are radio programs and music magazines. Before, I could reach new playlists published by them through. Spotify. But since a while back, no more playlist are published there...
  • Amii
  • Casual Listener
  • 429 Views
  • 3 replies
  • 0 likes
  • 429 Views
  • 3 replies
  • 0 likes

Facebook and spotify accounts delinked

I used to log in using my facebook. This stopped working and now when I log into spotify using my old username, conorsul, it works fine except it's not linked to Facebook. When I log in using Facebook, it says it's a new account. Can this be undone. ...

  • Casual Listener
  • I used to log in using my facebook. This stopped working and now when I log into spotify using my old username, conorsul, it works fine except it's not linked to Facebook. When I log in using Faceboo...
  • meahtenoha
  • Spotify
  • 3947 Views
  • 85 replies
  • 2 likes
  • 3947 Views
  • 85 replies
  • 2 likes

I left Facebook and Spotify wiped my entire profile clean

I decided to deactivate my Facebook account, and noticed that Spotify automatically booted me from my account. I signed back in, and they reactivated my Facebook account without my permission or knowledge. As a result, I disconnected the Spotify acco...

  • Visitor
  • I decided to deactivate my Facebook account, and noticed that Spotify automatically booted me from my account.  I signed back in, and they reactivated my Facebook account without my permission o...
  • Adam
  • Roadie
  • 867 Views
  • 1 replies
  • 1 likes
  • Facebook
  • 867 Views
  • 1 replies
  • 1 likes

I have been charged for premium but subscription status still free.

i have signed up for premium and my credit card has been charged, but my subscription status still free and i don't have any of the premium features. I have uninstalled and reinstalled but no change.

  • Newbie
  • i have signed up for premium and my credit card has been charged, but my subscription status still free and i don't have any of the premium features.  I have uninstalled and reinstalled but no c...
  • Adam
  • Roadie
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Solved!! I've sent a mail to receive my password for my devices, but the mail never arrives.

I want to receive the password for my devices, but I can't receive the mail. I've already tried everything I could think of. I've tried to send the mail to myself multiple times, and Spotidy says that the mail has been send to my email adress. I neve...

  • Newbie
  • I want to receive the password for my devices, but I can't receive the mail. I've already tried everything I could think of. I've tried to send the mail to myself multiple times, and Spotidy says tha...
  • casanunda
  • Regular
  • 832 Views
  • 12 replies
  • 0 likes
  • 832 Views
  • 12 replies
  • 0 likes

Solved!! Spotify Premium on Mac - Trial on iPhone - HELP!

Hi, I just bought the Spotify Premium subsciption on my Mac. This is not registered on my iPhone. What should I do? I have tried the steps outlined in this post. Does not work.

  • Casual Listener
  • Hi,   I just bought the Spotify Premium subsciption on my Mac.   This is not registered on my iPhone. What should I do?    I have tried the steps outlined in this...
  • jXales
  • Newbie
  • 381 Views
  • 3 replies
  • 0 likes
  • 381 Views
  • 3 replies
  • 0 likes

Not sure if this is the right forum but please fix your artists!

I sit and listen to the band AFI almost all day long and in the middle of it all there's this soul singer with the name "AFI" as well and it's very frustrating to have her voice pop up when I have my shuffle on. Isn't there a way to really sort your ...

  • Newbie
  • I sit and listen to the band AFI almost all day long and in the middle of it all there's this soul singer with the name "AFI" as well and it's very frustrating to have her voice pop up when I have my...
  • Joe
  • Community Legend
  • 284 Views
  • 1 replies
  • 2 likes
  • 284 Views
  • 1 replies
  • 2 likes

I disconnected my account from facebook and lost all my playlists.

Hi, i disconnected my account from facebook and i lost all my playlists. I read some about logging in with my original account name but i have done that and its still all gone, Also my original spotify account name is the same as my facebook account ...

  • Newbie
  • Hi, i disconnected my account from facebook and i lost all my playlists. I read some about logging in with my original account name but i have done that and its still all gone, Also my original spoti...
  • Joe
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

SPOTIFY STOLE MONEY FROM ME

I signed up for a free premium subscription 2012-12-13. About 10 days ago I removed my creditcard details from spotify. I double checed that theyt were gone. Now my creditcard details are back and spotify have stolen 99 SKR from my account. HOW CAN I...

  • Music Fan
  • I signed up  for a free premium subscription 2012-12-13. About 10 days ago I removed my creditcard details from spotify. I double checed that theyt were gone.   Now  my creditcard ...
  • Robbie
  • Spotify Legend
  • 1791 Views
  • 21 replies
  • 0 likes
  • 1791 Views
  • 21 replies
  • 0 likes