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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9806 Views
  • 3 replies
  • 9 likes
  • Security
  • 9806 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491746 Views
  • 981 replies
  • 111 likes
  • Account
  • 491746 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213345 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213345 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122364 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122364 Views
  • 72 replies
  • 12 likes

Can u delete my account

Please delete my account I can tell u the password please

  • Casual Listener
  • Please delete my account I can tell u the password please
  • Adam
  • Roadie
  • 349 Views
  • 5 replies
  • 0 likes
  • 349 Views
  • 5 replies
  • 0 likes

Spotify 30 day free trial - don't work?

Hi! I got the 30 days free trial and got a receipt and everything but i still don't have premium? what's wrong?

  • Newbie
  • Hi! I got the 30 days free trial and got a receipt and everything but i still don't have premium? what's wrong?
  • Joe
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

make is possible to make a list of all the Artist and songs of my account.

Hi Spotify, Just a quick question, is there anyway you or I, can make a list of all the Artist and songs of my account, [for when my subscription runs out] I will know which cds to buy. Example: 1] Brian Addams, Every thing I do I do it for you Album...

  • Newbie
  • Hi Spotify,                 Just a quick question, is there anyway you or I, can make a list of all the Artist and songs of my account, [for when my subscrip...
  • Joe
  • Community Legend
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Not getting new password

I dont get a new password when I ask for a new one. Yhats the only thing I want. Beste regards Feico Prosje

  • Casual Listener
  • I dont get a new password when I ask for a new one. Yhats the only thing I want.   Beste regards   Feico Prosje
  • Richard
  • Community Legend
  • 231 Views
  • 3 replies
  • 0 likes
  • 231 Views
  • 3 replies
  • 0 likes

Time Limit

I just opened my Spotify after being away on holiday for the entire month of August and I get the message that my 10 hour timelimit has been reached. How is this possible when this laptop is the only device I've installed spotify on and it has been s...

  • Newbie
  • I just opened my Spotify after being away on holiday for the entire month of August and I get the message that my 10 hour timelimit has been reached. How is this possible when this laptop is the on...
  • Taylor
  • Community Legend
  • 301 Views
  • 5 replies
  • 0 likes
  • 301 Views
  • 5 replies
  • 0 likes

Premium paid, and spotify rejected the money but didnt gave the money back.

Hello, I have paid for the Premium, as i pay every month since january. I am Brazilian, but i currently live in Germany. I said that i LIVE in Germany, i didnt subscribed as German just to use Spotify. I pay Spotify with Paypal, and this month i paid...

  • Casual Listener
  • Hello, I have paid for the Premium, as i pay every month since january. I am Brazilian, but i currently live in Germany. I said that i LIVE in Germany, i didnt subscribed as German just to use Spot...
  • Taylor
  • Community Legend
  • 408 Views
  • 6 replies
  • 0 likes
  • 408 Views
  • 6 replies
  • 0 likes

Solved!! Can't see people who follow my playlist

Hey, I have received notificatons that some people are following my playlist, but it appears 0 at the top of the playlist and I can't see the names. How do I do this? Thank you!

  • Visitor
  • Hey,    I have received notificatons that some people are following my playlist, but it appears 0 at the top of the playlist and I can't see the names. How do I do this?   Thank yo...
  • GethD
  • Newbie
  • 3451 Views
  • 3 replies
  • 2 likes
  • 3451 Views
  • 3 replies
  • 2 likes

missing playlists and account changed from Premium to the free account

I have a premium account and when I reinstalled spotify it has me logged back into my free account and all my playlists are gone. Ive read thru this forum and cant find the answer...I dont have the option under preferences to unlink from Facebook...I...

  • Visitor
  • I have a premium account and when I reinstalled spotify it has me logged back into my free account and all my playlists are gone. Ive read thru this forum and cant find the answer...I dont have the o...
  • chrystad723
  • Newbie
  • 355 Views
  • 9 replies
  • 0 likes
  • 355 Views
  • 9 replies
  • 0 likes

Facebook password failed when upgrading to Premium

Hi there! I got a problem: When I'm going to upgrade my Spotify account to Premium it calls for my Facebook password. When I enter my Facebook password on the pay page at Spotify.com it says that there's a fail. Does anybody know what to do in this c...

  • Newbie
  • Hi there! I got a problem: When I'm going to upgrade my Spotify account to Premium it calls for my Facebook password. When I enter my Facebook password on the pay page at Spotify.com it says th...
  • Peter__
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Login failure

Hello,<br><br>My device was switch off. After restarting spotify was logged out. I tried to login. As this didn't work, I thought maybe my password wasn't correct. Do I tried to get a new one. Then it says that my credentials are the same as my Faceb...

  • Regular
  • Hello,&lt;br&gt;&lt;br&gt;My device was switch off. After restarting spotify was logged out. I tried to login. As this didn't work, I thought maybe my password wasn't correct. Do I tr...
  • Joe
  • Community Legend
  • 440 Views
  • 5 replies
  • 0 likes
  • Login
  • 440 Views
  • 5 replies
  • 0 likes

No Premium in Account overview

Hey Guys, in my Account Overview im no longer a Premium subscriber, although i pay for premium and i can use all functions of Premium. I wanted to change my payment details, but i cant see them in my account overview. Thanks in advantage. Frederik Ma...

  • Newbie
  • Hey Guys,   in my Account Overview im no longer a Premium subscriber, although i pay for premium and i can use all functions of Premium. I wanted to change my payment details, but i cant see...
  • Peter__
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 418 Views
  • 1 replies
  • 0 likes

I don't have the money for a credit card

Hi. I am new to Spotify and i want a premium account because i am sick of the commercials on spotify, and i want to listen music without commercials. The thing is i can't afford a credit card because i get welfare from the government in Holland, but ...

  • Newbie
  • Hi.   I am new to Spotify and i want a premium account because i am sick of the commercials on spotify, and i want to listen music without commercials. The thing is i can't afford a credi...
  • Peter__
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Payment for an old or non-existant account

Ive just had a payment deducted from my PayPal account for £ 9.99.I wouldnt mind if I were set up on Spotify....but Im not !!! I had a trial period some time ago. But it was cancelled. I want to cancel any membership I have with any or every Spotify ...

  • Casual Listener
  • Ive just had a payment deducted from my PayPal account for £ 9.99. I wouldnt mind if I were set up on Spotify....but Im not !!! I had a trial period some time ago. But it was cancelled. I want to ...
  • valves4884
  • Casual Listener
  • 350 Views
  • 2 replies
  • 0 likes
  • Account
  • 350 Views
  • 2 replies
  • 0 likes

Spotify on my Fan-Page from an Artist that is not me

Hello guys.On my Fanpage, there is (i never got asked nor did i never accepted anything) a spotify button, that links to a artist that is not me. Its someone else who has the same name but produces a complete different genre.How can i get rid of the ...

  • Newbie
  • Hello guys. On my Fanpage, there is (i never got asked nor did i never accepted anything) a spotify button, that links to a artist that is not me. Its someone else who has the same name but produces...
  • nwbsk
  • Regular
  • 527 Views
  • 7 replies
  • 0 likes
  • 527 Views
  • 7 replies
  • 0 likes

Can't change password or e-mail

So I've encountered a problem.A wrong e-mail adres is connected to my spotify account and i don't know the password anymore.This means that I cannot change my information, neither can I set up a subscription.I do although have my account connected to...

  • Newbie
  • So I've encountered a problem. A wrong e-mail adres is connected to my spotify account and i don't know the password anymore. This means that I cannot change my information, neither can I set up a ...
  • Peter__
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Wanting Premium instead of Unlimited

I'm a new user so I got a gift card. I didn't know there were two different plans. I wanted Premium for my phone, but they gave me unlimited. So I want to upgrade. However, I do not want my card info in file because I only want those three months. I ...

  • Newbie
  • I'm a new user so I got a gift card. I didn't know there were two different plans. I wanted Premium for my phone, but they gave me unlimited. So I want to upgrade. However, I do not want my card info...
  • Peter__
  • Community Legend
  • 350 Views
  • 4 replies
  • 0 likes
  • 350 Views
  • 4 replies
  • 0 likes

Can I buy an E-Card for a friend who is in another country?

Hello, I just wanted to know if I can buy a Spotify Premium E-Card for a friend in a different country (I'm in Australia, my friend is in Italy). Will she be able to redeem it? Thank you!

  • Newbie
  • Hello, I just wanted to know if I can buy a Spotify Premium E-Card for a friend in a different country (I'm in Australia, my friend is in Italy). Will she be able to redeem it? Thank you!
  • Peter__
  • Community Legend
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
  • 2 replies
  • 0 likes

0 min left!

Hallo I cant listen to music because i have 0 min left, but when will i listen to music again?? help!

  • Casual Listener
  • Hallo   I cant listen to music because i have 0 min left, but when will i listen to music again?? help!
  • Peter__
  • Community Legend
  • 1123 Views
  • 4 replies
  • 0 likes
  • 1123 Views
  • 4 replies
  • 0 likes

Un-starred songs aren't removed.

Every time I un-star a song on my laptop or phone, the song is not removed from my account device, and is persistent across logins. Is there any solution for this? Thanks

  • Visitor
  • Every time I un-star a song on my laptop or phone, the song is not removed from my account device, and is persistent across logins. Is there any solution for this?  Thanks
  • Peter__
  • Community Legend
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

only 50 minutes left but have not hear 10 hours music yet!

spotify says that I onlyn had 50 minutes left, but have not hear 10 hours music yet! I have maybe hear about 2 hours! someone who can told me thats wong? help help help

  • Casual Listener
  • spotify says that I onlyn had 50 minutes left, but have not hear 10 hours music yet! I have maybe hear about 2 hours!   someone who can told me thats wong?   help help help
  • Peter__
  • Community Legend
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes