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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4512 Views
  • 0 replies
  • 9 likes
  • Security
  • 4512 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nolosabemos
  • Visitor
  • 464218 Views
  • 975 replies
  • 110 likes
  • Account
  • 464218 Views
  • 975 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205331 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205331 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113034 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113034 Views
  • 72 replies
  • 12 likes

Solved!! Merging Facebook account and Spotify account

Hello, there. Now, let me just explain the title because it would be weird if I wrote the title anything else. It should really be "Merging Facebook Spotify-account and Spotify account", lol. Here's my issue = When I first downloaded Spotify on my ce...

  • Visitor
  • Hello, there. Now, let me just explain the title because it would be weird if I wrote the title anything else. It should really be "Merging Facebook Spotify-account and Spotify account", lol. H...
  • Joe
  • Community Legend
  • 1405 Views
  • 1 replies
  • 2 likes
  • Account
  • 1405 Views
  • 1 replies
  • 2 likes

Problems with subscription

I pay for the premium subscription and Spotify is acting like it is a free subscription. I can't play stuff offline. This has been the case for the past 3 months. How is this possible?

  • Newbie
  • I pay for the premium subscription and Spotify is acting like it is a free subscription. I can't play stuff offline. This has been the case for the past 3 months.  How is this possible?
  • Joe
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Need help regaining access to account because Facebook is locked and e-mail account deleted.

Hi! I have a Spotify premium account connected to my Facebook that is using an older e-mail address of mine. On July 29th I attempted to sign into my Facebook to find that my password had been changed and that Hotmail has deleted my e-mail account. I...

  • Newbie
  • Hi! I have a Spotify premium account connected to my Facebook that is using an older e-mail address of mine.  On July 29th I attempted to sign into my Facebook to find that m...
  • Peter__
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 333 Views
  • 1 replies
  • 0 likes

I can't listen to my offline music

I can't listen to my music when I'm offline. And my downloaded lists are disepearing all the time. What can i do ??

  • Newbie
  • I can't listen to my music when I'm offline. And my downloaded lists are disepearing all the time. What can i do ??
  • Peter__
  • Community Legend
  • 1293 Views
  • 4 replies
  • 0 likes
  • 1293 Views
  • 4 replies
  • 0 likes

wrong country

Hey hey, I've been using Free Spotify in the California for a while now. I moved to a different part of the state to go to school, and after working for a few days in my new location, Spotify has started to give me an error message saying I can't use...

  • Newbie
  • Hey hey,   I've been using Free Spotify in the California for a while now. I moved to a different part of the state to go to school, and after working for a few days in my new location, Spot...
  • Peter__
  • Community Legend
  • 308 Views
  • 3 replies
  • 0 likes
  • Free
    Subscription
  • 308 Views
  • 3 replies
  • 0 likes

Error 408

Hi I downloaded this app when travelling in America. Now I'm back in Australia I can't log in and get error 408.

  • Casual Listener
  • Hi I downloaded this app when travelling in America. Now I'm back in Australia I can't log in and get error 408.
  • Peter__
  • Community Legend
  • 237 Views
  • 3 replies
  • 0 likes
  • Account
  • 237 Views
  • 3 replies
  • 0 likes

gift card not working

Just purchased a card for a month of spotify premium but when I try to redeem the code I get a message saying 'oops somthing went wrong please try again' I tried multiple times using the correct code behind the sticker and my store reciect says card ...

  • Casual Listener
  • Just purchased a card for a month of spotify premium but when I try to redeem the code I get a message saying 'oops somthing went wrong please try again'   I tried multiple times using the ...
  • Joe
  • Community Legend
  • 2499 Views
  • 19 replies
  • 1 likes
  • 2499 Views
  • 19 replies
  • 1 likes

Facebook login fail.

Hi there,I'm a Spotify Free user with a Facebook login, and my login has failed even after I checked my email and password. I've also tried changing my Facebook password as the Help FAQ suggested and reinstalling the program on my computer, but I sti...

  • Regular
  • Hi there, I'm a Spotify Free user with a Facebook login, and my login has failed even after I checked my email and password. I've also tried changing my Facebook password as the Help FAQ suggested...
  • Colinc
  • Newbie
  • 1169 Views
  • 5 replies
  • 0 likes
  • 1169 Views
  • 5 replies
  • 0 likes

Spotify support

I tried to contact them but I haven't gotten any answer yet. Do you know how long it might take before they'll get back to me?

  • Casual Listener
  • I tried to contact them but I haven't gotten any answer yet. Do you know how long it might take before they'll get back to me?
  • meahtenoha
  • Spotify
  • 295 Views
  • 4 replies
  • 0 likes
  • 295 Views
  • 4 replies
  • 0 likes

Solved!! Same artist during play

Hi there, I have a problem! every time I try to listen to some music with spotify, after the first song i choose, appear ever the same author! es.: I'm playing Pearl jam song, after this is finished, Franco Battiato start playing! ever and ever! like...

  • Casual Listener
  • Hi there,   I have a problem! every time I try to listen to some music with spotify, after the first song i choose, appear ever the same author! es.: I'm playing Pearl jam song, after...
  • Peter__
  • Community Legend
  • 390 Views
  • 3 replies
  • 0 likes
  • 390 Views
  • 3 replies
  • 0 likes

NUS Discount unavailable?

I used to have ther NUS student account on spotify until my credit card expired aswell as my subscription. Every time I try to create a new student subscription I just get an error message saying 'this service is unavailable, please try again later'....

  • Newbie
  • I used to have ther NUS student account on spotify until my credit card expired aswell as my subscription. Every time I try to create a new student subscription I just get an error message saying 'th...
  • Peter__
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 253 Views
  • 1 replies
  • 0 likes

Why (x) album is unavailable in Australia?

<a href="http://open.spotify.com/album/0njHxwzfjbX5MS7YPXBwMM" target="_blank">http://open.spotify.com/album/0njHxwzfjbX5MS7YPXBwMM</a><br><br>Hundred reasons, ideas above our station.<br><br>Why would their other work be available but not the main o...

  • Newbie
  • &lt;a href="<a href="http://open.spotify.com/album/0njHxwzfjbX5MS7YPXBwMM&quot;" target="_blank">http://open.spotify.com/album/0njHxwzfjbX5MS7YPXBwMM"</a> target="_blank"&gt;&...
  • Peter__
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Premium
  • 186 Views
  • 1 replies
  • 0 likes

Recover deleted playlist

Hello I have delited a playlist accedently, is it possible to recover this? The list was called tgk or TGK. Best Regards Maxpower1929

  • Newbie
  • Hello I have delited a playlist accedently, is it possible to recover this? The list was called tgk or TGK.   Best Regards Maxpower1929
  • Peter__
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • Premium
  • 220 Views
  • 1 replies
  • 0 likes

I sent a spotify receipt to the wrong email

Hello, this was my first time buying a Spotify receipt online, but I sent it to the wrong email, the email address I sent it to was my old one and I don't know how to re-send it to my new one. I have it in my order list but I can't figure out how to ...

  • Newbie
  • Hello, this was my first time buying a Spotify receipt online, but I sent it to the wrong email, the email address I sent it to was my old one and I don't know how ...
  • Peter__
  • Community Legend
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes

Will premium make all music availible?

I can't find this info. I live in Poland and some ASOT tracks are gone. Will buying premium make it avalible?

  • Casual Listener
  • I can't find this info. I live in Poland and some ASOT tracks are gone. Will buying premium make it avalible? 
  • Liam
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

iPhone premium user says on trial

I have had premium for years - use it on my ipad and iPhone 4S. All has been ok until the last two weeks when the iPhone app demands to be relogged in every time I use it. Yesterday a notice came up on the phone app saying 48 hours of free trial left...

  • Newbie
  • I have had premium for years - use it on my ipad and iPhone 4S. All has been ok until the last two weeks when the iPhone app demands to be relogged in every time I use it. Yesterday a notice came up...
  • Peter__
  • Community Legend
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Got a 2nd account through my phone company. Would like to sync with FB.

Hi. I currently have 2 accounts. This one, where I log in through Facebook, and another one, which I just got from my phone company. So of course I've cancelled the subscription on this one and would like to use the other. But I can't connect to Face...

  • Visitor
  • Hi.   I currently have 2 accounts. This one, where I log in through Facebook, and another one, which I just got from my phone company. So of course I've cancelled the subscription on this on...
  • Robbie
  • Spotify Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 188 Views
  • 1 replies
  • 0 likes

missing playlist & cannot reply to main topic about this

hi i know there is a main topic about this, but i am not able to reply in that topic for some reason i also have some playlists that are missing and tried to log in, out, unistal, instal and so on. everything is not working my mac, ipad and iphone ha...

  • Casual Listener
  • hi   i know there is a main topic about this, but i am not able to reply in that topic for some reason i also have some playlists that are missing and tried to log in, out, unistal, instal...
  • Taylor
  • Community Legend
  • 228 Views
  • 3 replies
  • 0 likes
  • Premium
  • 228 Views
  • 3 replies
  • 0 likes

Accidentally Paid for Premium on wrong card?

Hello, I had just recently bought Premium but I though it would have asked me which credit card I'd like to use, but it automatically charged a previous card that I had been using that I no longer want to use. Please help!

  • Newbie
  • Hello,   I had just recently bought Premium but I though it would have asked me which credit card I'd like to use, but it automatically charged a previous card that I had been using that I n...
  • Taylor
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Deleting my account

I've emailed three times to delete my account and I get the same email every time, nobody has gotten in touch with me to help me out!

  • Visitor
  • I've emailed three times to delete my account and I get the same email every time, nobody has gotten in touch with me to help me out!
  • Taylor
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • Premium
  • 129 Views
  • 1 replies
  • 0 likes