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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8490 Views
  • 1 replies
  • 9 likes
  • Security
  • 8490 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475829 Views
  • 978 replies
  • 111 likes
  • Account
  • 475829 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208103 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208103 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119261 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119261 Views
  • 72 replies
  • 12 likes

Wanting Premium instead of Unlimited

I'm a new user so I got a gift card. I didn't know there were two different plans. I wanted Premium for my phone, but they gave me unlimited. So I want to upgrade. However, I do not want my card info in file because I only want those three months. I ...

  • Newbie
  • I'm a new user so I got a gift card. I didn't know there were two different plans. I wanted Premium for my phone, but they gave me unlimited. So I want to upgrade. However, I do not want my card info...
  • Peter__
  • Community Legend
  • 344 Views
  • 4 replies
  • 0 likes
  • 344 Views
  • 4 replies
  • 0 likes

Can I buy an E-Card for a friend who is in another country?

Hello, I just wanted to know if I can buy a Spotify Premium E-Card for a friend in a different country (I'm in Australia, my friend is in Italy). Will she be able to redeem it? Thank you!

  • Newbie
  • Hello, I just wanted to know if I can buy a Spotify Premium E-Card for a friend in a different country (I'm in Australia, my friend is in Italy). Will she be able to redeem it? Thank you!
  • Peter__
  • Community Legend
  • 379 Views
  • 2 replies
  • 0 likes
  • 379 Views
  • 2 replies
  • 0 likes

0 min left!

Hallo I cant listen to music because i have 0 min left, but when will i listen to music again?? help!

  • Casual Listener
  • Hallo   I cant listen to music because i have 0 min left, but when will i listen to music again?? help!
  • Peter__
  • Community Legend
  • 1120 Views
  • 4 replies
  • 0 likes
  • 1120 Views
  • 4 replies
  • 0 likes

Un-starred songs aren't removed.

Every time I un-star a song on my laptop or phone, the song is not removed from my account device, and is persistent across logins. Is there any solution for this? Thanks

  • Visitor
  • Every time I un-star a song on my laptop or phone, the song is not removed from my account device, and is persistent across logins. Is there any solution for this?  Thanks
  • Peter__
  • Community Legend
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

only 50 minutes left but have not hear 10 hours music yet!

spotify says that I onlyn had 50 minutes left, but have not hear 10 hours music yet! I have maybe hear about 2 hours! someone who can told me thats wong? help help help

  • Casual Listener
  • spotify says that I onlyn had 50 minutes left, but have not hear 10 hours music yet! I have maybe hear about 2 hours!   someone who can told me thats wong?   help help help
  • Peter__
  • Community Legend
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

My account is not active anymore!? Please urgent help!

My account won't work anymore. the username i have is a long string of numbers and letters, and i never had a password, i only had the online account. i never actually downloaded spotify. now i have downloaded it, and since i dont have a password, i ...

  • Newbie
  • My account won't work anymore. the username i have is a long string of numbers and letters, and i never had a password, i only had the online account. i never actually downloaded spotify. now i have ...
  • Peter__
  • Community Legend
  • 561 Views
  • 2 replies
  • 0 likes
  • 561 Views
  • 2 replies
  • 0 likes

Signed up with Facebook - can I change my username?

Hi, I signed up for Spotify a while back with my Facebook account and it gave me a bunch of numbers as a username. I was wondering if there's any way I can change my username from those numbers to something of my choice? I was also wondering if it wo...

  • Newbie
  • Hi, I signed up for Spotify a while back with my Facebook account and it gave me a bunch of numbers as a username. I was wondering if there's any way I can change my username from those numbers to so...
  • Peter__
  • Community Legend
  • 11370 Views
  • 2 replies
  • 1 likes
  • 11370 Views
  • 2 replies
  • 1 likes

Double account, and i want to get rid of one of em

hi, i've got 2 accounts and i would like one of em to stop existing what do i need to do to make it so? greets Rick

  • Visitor
  • hi,   i've got 2 accounts and i would like one of em to stop existing what do i need to do to make it so?   greets Rick    
  • Joe
  • Community Legend
  • 435 Views
  • 3 replies
  • 0 likes
  • Account
  • 435 Views
  • 3 replies
  • 0 likes

Paid for premium but haven't got it

Spotify took money from my paypal account but it doesnt work... it's been 2 days ago since they took some money of my paypal but im still waiting on my premium activation! gr, Bazz

  • Newbie
  • Spotify took money from my paypal account but it doesnt work...   it's been 2 days ago since they took some money of my paypal but im still waiting on my premium activation!   gr, B...
  • Joe
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Solved!! is it possible to change my username

I joined through spotify not Facebook, but would like to change my username, is it possible?

  • Newbie
  • I joined through spotify not Facebook, but would like to change my username, is it possible?
  • Joe
  • Community Legend
  • 1720 Views
  • 1 replies
  • 0 likes
  • 1720 Views
  • 1 replies
  • 0 likes

Premium dissapeared

Hello, I logged out yesterday and have had a fair bit of difficulty logging back in. My account was done via facebook and it would not let me log back in using those details yesterday (it was logging me in then asking me to sign in using an existing ...

  • Visitor
  • Hello,   I logged out yesterday and have had a fair bit of difficulty logging back in. My account was done via facebook and it would not let me log back in using those details yesterday (it ...
  • Taylor
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Offline mode prob.

The playlist does not download every song when I hit offline mode! I've done it several times and it does not want to download every song and I have premium help me pls

  • Newbie
  • The playlist does not download every song when I hit offline mode! I've done it several times and it does not want to download every song and I have premium 😞 help me pls
  • Taylor
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

I can't cancel my 30 day free trial subscription

Yesterday i choose 30 day free trial. Today i read about that after 30 days ill must pay for that. I want to cancel my 30 day subscription but the page http://support.spotify.com/pl/learn-more/faq/#!/article/How-to-cancel-your-subscription isnt worki...

  • Newbie
  • Yesterday i choose 30 day free trial. Today i read about that after 30 days ill must pay for that. I want to cancel my 30 day subscription but the page  http://support.spotify.com/pl/learn-...
  • Joe
  • Community Legend
  • 2445 Views
  • 3 replies
  • 0 likes
  • 2445 Views
  • 3 replies
  • 0 likes

Spotify on facebook

I have the spotify app on facebook. When I click on it to listen to my music, it takes me to their facebook page. Its aggravating. Help.

  • Casual Listener
  • I have the spotify app on facebook. When I click on it to listen to my music, it takes me to their facebook page. Its aggravating. Help.
  • Liam
  • Community Legend
  • 264 Views
  • 3 replies
  • 0 likes
  • Account
  • 264 Views
  • 3 replies
  • 0 likes

Being used elsewhere and tracks played

When listening on my iPod in Wifi, I was told that my account was being used elsewhere, so what I was playing was stopped. Now, either this is a bug, possible, or someone is actually using my account. The easiest way for me to answer that question is...

  • Casual Listener
  • When listening on my iPod in Wifi, I was told that my account was being used elsewhere, so what I was playing was stopped.  Now, either this is a bug, possible, or someone is actually using my a...
  • Joe
  • Community Legend
  • 610 Views
  • 3 replies
  • 0 likes
  • Premium
    Security
  • 610 Views
  • 3 replies
  • 0 likes

Solved!! Premium for the wrong account.

Hi !I think everything is said in the tittle, is it possible to get off the premium from my old account (I've just paid a few minutes ago), and to get it on my real account ?Thanks!

  • Visitor
  • Hi ! I think everything is said in the tittle, is it possible to get off the premium from my old account (I've just paid a few minutes ago), and to get it on my real account ? Thanks!
  • user-removed
  • Not applicable
  • 280 Views
  • 2 replies
  • 0 likes
  • 280 Views
  • 2 replies
  • 0 likes

Leaving Virgin Media

Hi I currently pay my Spotify premium through Virgin Media. However I will be leaving Virgin on The 7th September but would like to keep spotify premium what would be the best way to do this. Will I be able to use the same account and keep the same p...

  • Casual Listener
  • Hi I currently pay my Spotify premium through Virgin Media. However I will be leaving Virgin on The 7th September but would like to keep spotify premium what would be the best way to do this. &nbsp...
  • Liam
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Premium
  • 192 Views
  • 1 replies
  • 0 likes

playlist

I made a playlist on one computer and when i wanted to listen to it on another computer, it wasn't there. How do i get playlist onto other computer?

  • Casual Listener
  • I made a playlist on one computer and when i wanted to listen to it on another computer, it wasn't there. How do i get playlist onto other computer?
  • Marco
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • Free
  • 133 Views
  • 1 replies
  • 0 likes

Error 408

Hi i cant log in my account is spanish and im in france wht can i do? Urgent !!

  • Casual Listener
  • Hi i cant log in my account is spanish and im in france wht can i do? Urgent !!
  • Joe
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Merged accounts on accident, now im missing one whole account

So this is what has happend, I had a account for almost a year now, my friend wanted an account so I made him one. I left the room while he was making his account and came back to him upset, he had tried to merge his new account with his facebook acc...

  • Newbie
  • So this is what has happend, I had a account for almost a year now, my friend wanted an account so I made him one. I left the room while he was making his account and came back to him upset, he had t...
  • Adam
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes