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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396326 Views
  • 943 replies
  • 107 likes
  • Account
  • 396326 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170464 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170464 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98837 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98837 Views
  • 68 replies
  • 10 likes

Can't delete premium subscription

I go through the process to cancel my premium subscription, at the last step it asks me to login to Facebook - but this sends me back to the subscription page which states I have a current premium sub. I've tried logging out of FB, I've tried using I...

  • Casual Listener
  • I go through the process to cancel my premium subscription, at the last step it asks me to login to Facebook - but this sends me back to the subscription page which states I have a current premium su...
  • Taylor
  • Community Legend
  • 233 Views
  • 2 replies
  • 0 likes
  • 233 Views
  • 2 replies
  • 0 likes

Offline Listening Withdrawn - AGAIN!

Folks, A bit of frustration here. I am a premium subscriber that has now had my offline listening withdrawn from my main device for the 2nd time in less than a week. I've asked to have my devices reset - I guess it was done as my offline listening wa...

  • Casual Listener
  • Folks, A bit of frustration here. I am a premium subscriber that has now had my offline listening withdrawn from my main device for the 2nd time in less than a week.  I've asked to have my devic...
  • Taylor
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Charged for 30 day free trial

I signed up for the free trail and my credit/debit card was charged the next day for the month. Love spotify but please fix this. Thanks, Mark

  • Casual Listener
  • I signed up for the free trail and my credit/debit card was charged the next day for the month. Love spotify but please fix this. Thanks, Mark  
  • Taylor
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Two accountr/missing playlist

Hi, so I had a spotify connected with my facebook and then tried to make another account that was seperate. But my second account ended up connecting with my facebook so i now have two spotify accounts connected to facebook but, i lost my old playlis...

  • Newbie
  • Hi, so I had a spotify connected with my facebook and then tried to make another account that was seperate. But my second account ended up connecting with my facebook so i now have two spotify accoun...
  • Taylor
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

how long does it take to have my dispute looked at?

So I sent a query regarding how I think I was charged when I shouldn't have been. Due to the lack of money that I currently have, I was requesting a refund. I am very short on money at the moment, so if someone could give me an idea on how long these...

  • Newbie
  • So I sent a query regarding how I think I was charged when I shouldn't have been. Due to the lack of money that I currently have, I was requesting a refund. I am very short on money at the moment, so...
  • Taylor
  • Community Legend
  • 282 Views
  • 1 replies
  • 1 likes
  • 282 Views
  • 1 replies
  • 1 likes

phone says i have more than 3 devices synced

Every once and then I have to redownload my playlists because the app is telling me I have more than 3 devices synced where I think y only have on 3 laptop, and 2 phones. Can you tell me how many devices have my account??? Or why is this is happening

  • Casual Listener
  • Every once and then I have to redownload my playlists because the app is telling me I have more than 3 devices synced where I think y only have on 3 laptop, and 2 phones. Can you tell me how many dev...
  • Taylor
  • Community Legend
  • 1702 Views
  • 1 replies
  • 0 likes
  • 1702 Views
  • 1 replies
  • 0 likes

iphone memory

Hi, I wanted to know how many MB does one synced (off line) album (aprox 8-10 songs) take on an iphone? Thanks

  • Newbie
  • Hi,   I wanted to know how many MB does one synced (off line) album (aprox 8-10 songs) take on an iphone? Thanks
  • MichaelJerzak
  • Composer
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Premium/Facebook confirm password loop

Hello Sir, I'm logged in spotify; but I want to buy premium. Everytime I click on "Confirm purchase" it keeps taking me to facebook to enter password - I enter the password, it takes me back back to Spotify confirm purchase page, click on it, takes m...

  • Newbie
  • Hello Sir, I'm logged in spotify; but I want to buy premium. Everytime I click on "Confirm purchase" it keeps taking me to facebook to enter password - I enter the password, it takes me back back...
  • keithdb5582
  • Casual Listener
  • 1349 Views
  • 6 replies
  • 2 likes
  • 1349 Views
  • 6 replies
  • 2 likes

Playlists Gone?!

So when I was logging in into my Spotify account, all my playlists were gone, is there any way to recover them? I had three named: ''Epische Shizzle'' ''Oude **bleep**'' and ''Rock'' If I can get them back, I would be realy gratefull! Thanks!

  • Visitor
  • So when I was logging in into my Spotify account, all my playlists were gone, is there any way to recover them? I had three named: ''Epische Shizzle'' ''Oude **bleep**'' and ''Rock'' If I can g...
  • Taylor
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! Best way to utilise spotify at a house party

Hi folks. We're having a house party for a friend in a few weeks and I'll be 'DJing' with the help of Spotify and crossfade. We'd really like the music to be on in a few rooms at the same time. Now I know that you can't do this by signing in on a few...

  • Casual Listener
  • Hi folks.   We're having a house party for a friend in a few weeks and I'll be 'DJing' with the help of Spotify and crossfade. We'd really like the music to be on in a few rooms at the same ...
  • Taylor
  • Community Legend
  • 554 Views
  • 1 replies
  • 0 likes
  • 554 Views
  • 1 replies
  • 0 likes

Premium account not working

I have just upgraded to a premium account but it is not working on my laptop for some reason so I was wondering if any one could help or tell me how long it will take to be resolved because I am paying money for something that is not working?

  • Casual Listener
  • I have just upgraded to a premium account but it is not working on my laptop for some reason so I was wondering if any one could help or tell me how long it will take to be resolved because I am payi...
  • johnburgess96
  • Casual Listener
  • 223 Views
  • 2 replies
  • 0 likes
  • 223 Views
  • 2 replies
  • 0 likes

Facebook Loop

I cannot authenticate my account with Facebook when I try to purchase Spotify Premium. No one is helping with this at all and no moderators have offered any advice/solution/updates on the situation at all, which is strange due to the fact so many oth...

  • Regular
  • I cannot authenticate my account with Facebook when I try to purchase Spotify Premium. No one is helping with this at all and no moderators have offered any advice/solution/updates on the situation a...
  • dododod
  • Casual Listener
  • 307 Views
  • 2 replies
  • 0 likes
  • 307 Views
  • 2 replies
  • 0 likes

Email Addressess mess

Hello. I have 1 account. Username: daalpadu Email: [removed by mod] I want to change my email to my primary domain: [email removed by mod] - When I try it says email already in use. If I try to "Forgot password?" for [email removed by mod] it says th...

  • Newbie
  • Hello.   I have 1 account.   Username: daalpadu Email: [removed by mod]   I want to change my email to my primary domain: [email removed by mod] - When I try it says emai...
  • neonklubba
  • Regular
  • 313 Views
  • 5 replies
  • 0 likes
  • 313 Views
  • 5 replies
  • 0 likes

Lost (Not Deleted) Several Playlists

I have just lost my 5th playlist in a month and I'm getting extremely frustrated. These are not deleted playlists, or "oops I signed out of facebook" playlists, but they're just gone. I've already gone through tech support twice on two different acco...

  • Music Fan
  • I have just lost my 5th playlist in a month and I'm getting extremely frustrated. These are not deleted playlists, or "oops I signed out of facebook" playlists, but they're just gone. I've alrea...
  • acallaghan
  • Regular
  • 348 Views
  • 5 replies
  • 0 likes
  • 348 Views
  • 5 replies
  • 0 likes

Solved!! Cannot log in, forgot password

Hello,(I had to make a new account to be able to post this) I cannot log into my account because I don't remember the password. But when Spotify send me the password via mail, they send it to a e-mail that I don't use anymore (Tough it was the e-mail...

  • Visitor
  • Hello, (I had to make a new account to be able to post this)   I cannot log into my account because I don't remember the password. But when Spotify send me the password via mail, they send ...
  • user-removed
  • Not applicable
  • 1433 Views
  • 2 replies
  • 1 likes
  • 1433 Views
  • 2 replies
  • 1 likes

Problem paying - log in problem

I have tried 10 times to pay for my premium acct today, and whenever I click "confirm purchase", the same Facebook error page comes up saying I am not logged in, when I have been logged in EVERY TIME. I even logged off and on again and the same page ...

  • Casual Listener
  • I have tried 10 times to pay for my premium acct today, and whenever I click "confirm purchase", the same Facebook error page comes up saying I am not logged in, when I have been logged in EVERY TIME...
  • SHNRS
  • Regular
  • 281 Views
  • 3 replies
  • 0 likes
  • 281 Views
  • 3 replies
  • 0 likes

Unable to cancel my 30-day trial subscripti​on

I have tried several times to cancel my subscription but it keeps bringing me back to the same page showing that I still have a preomium subscription which if I do not cancel by the 22nd of June , Ill be charged for. Can someone please cancel my subs...

  • Gig Goer
  • I have tried several times to cancel my subscription but it keeps bringing me back to the same page showing that I still have a preomium subscription which if I do not cancel by the 22nd of June , Il...
  • GaryP
  • Newbie
  • 276 Views
  • 3 replies
  • 0 likes
  • 276 Views
  • 3 replies
  • 0 likes

Problems purchasing Spotify Premium

I'm having technical problems while attempting to purchase Spotify Premium. I've tried for the past 3 days now and no luck. Every time I try, I log in using my Facebook account using Google Chrome as my phone's mobile browser. It then asks me to clic...

  • Newbie
  • I'm having technical problems while attempting to purchase Spotify Premium. I've tried for the past 3 days now and no luck. Every time I try, I log in using my Facebook account using Google Chro...
  • Chas
  • Casual Listener
  • 962 Views
  • 2 replies
  • 0 likes
  • 962 Views
  • 2 replies
  • 0 likes

I cancelled my account a few months ago and to this day, i am still being charged

Hi,Well i was a premium user for a while, and decided i wanted to cancel my subscription. After i did, I thought that was it. the month had past and i was charged. I didnt really think bad about it and didnt complain. but for the two months that proc...

  • Visitor
  • Hi, Well i was a premium user for a while, and decided i wanted to cancel my subscription. After i did, I thought that was it. the month had past and i was charged. I didnt really think bad about it...
  • meahtenoha
  • Spotify
  • 231 Views
  • 3 replies
  • 0 likes
  • 231 Views
  • 3 replies
  • 0 likes

Spotify does not show my FacebookFriends

I´m logged in to facebook but spotify doesn´t show my friends     

  • Casual Listener
  • I´m logged in to facebook but spotify doesn´t show my friends     
  • meahtenoha
  • Spotify
  • 212 Views
  • 3 replies
  • 0 likes
  • 212 Views
  • 3 replies
  • 0 likes