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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414286 Views
  • 965 replies
  • 108 likes
  • Account
  • 414286 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181091 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181091 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101407 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101407 Views
  • 68 replies
  • 10 likes

Just bought spotify premium and I cannot use it on my ipone

Gave all my card information for spotify premium and my account details confirm i have a premium account. I cannot play any on demand music on my phone, only radio as it says i need a premium account. I have logged in and out and deleted and reinstal...

  • Newbie
  • Gave all my card information for spotify premium and my account details confirm i have a premium account.   I cannot play any on demand music on my phone, only radio as it says i need a prem...
  • Taylor
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Being charged for 30 day free trail

This is the second attempted at getting this problem resolved. I am being charged for the 30 day free trail period. Please correct this.

  • Casual Listener
  • This is the second attempted at getting this problem resolved. I am being charged for the 30 day free trail period. Please correct this.
  • Taylor
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Charges - Unapproved

I was charged 3 times for this service without approval. I have not been charged for June and July yet. Who do I contact to dispute these charges before I get charged again?

  • Newbie
  • I was charged 3 times for this service without approval.   I have not been charged for June and July yet.  Who do I contact to dispute these charges before I get charged again?
  • Jamie
  • Spotify Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Spotify telling me I don't have a Premium account?

Hello, i have a problem with my spotify account. I use spotify with a connection of the german t-mobile since a long time. I had a mobile phone contract at t-mobile and i connected my spotify account with this phone number. Since the 24th june this m...

  • Regular
  • Hello,   i have a problem with my spotify account.  I use spotify with a connection of the german t-mobile since a long time. I had a mobile phone contract at t-mobile and i connect...
  • Jamie
  • Spotify Legend
  • 468 Views
  • 7 replies
  • 0 likes
  • 468 Views
  • 7 replies
  • 0 likes

Solved!! Spotify premium for just 18 days?

Hello, on 16.05.13 I have created my account on Spotify, got 30-days trial and then decided not to renew it. On 16.06.2013 my premium subscription expired. Meanwhile I linked my credit card to PayPal, so on 28.06.2013 Spotify took my 20 PLN and enabl...

  • Newbie
  • Hello, on 16.05.13 I have created my account on Spotify, got 30-days trial and then decided not to renew it. On 16.06.2013 my premium subscription expired. Meanwhile I linked my credit card to PayP...
  • Liam
  • Community Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Solved!! Subscription upgrade!

Hi I've just upgraded my unlimited account to premium one. Will they charge me double or I'll be charged by premium fee only?

  • Casual Listener
  • Hi I've just upgraded my unlimited account to premium one. Will they charge me double or I'll be charged by premium fee only?
  • Liam
  • Community Legend
  • 329 Views
  • 3 replies
  • 0 likes
  • 329 Views
  • 3 replies
  • 0 likes

Solved!! Spotify premium got charged on the wrong account.

Hello! I bought a spotify redeem card in a local shop, and went on spotify.com/redeem to redeem the code on the card. What i didn't notice was that i already was logged in to my facebook on spotify.com and not on my normal spotify account so when i p...

  • Visitor
  • Hello! I bought a spotify redeem card in a local shop, and went on spotify.com/redeem to redeem the code on the card. What i didn't notice was that i already was logged in to my  facebook on s...
  • user-removed
  • Not applicable
  • 1147 Views
  • 4 replies
  • 0 likes
  • 1147 Views
  • 4 replies
  • 0 likes

Solved!! synchronization error: Hermes error code 404 (404 - not found)

I have two playlists which has simply put, dissapeared! I do belive the first one was named Ambient, the second one I don't know. In the log of my Linux client installation I found these two related entires: [spotify:user:deceased:playlist:4XVMcjR5Ub...

  • Casual Listener
  • I have two playlists which has simply put, dissapeared!   I do belive the first one was named Ambient, the second one I don't know.   In the log of my Linux client installation I fo...
  • root_op
  • Casual Listener
  • 1032 Views
  • 2 replies
  • 0 likes
  • 1032 Views
  • 2 replies
  • 0 likes

Spotify playbutton (Not Working)

Don't if it's the blogging website i'm using, but however many times i do as the instructions tell me to, the result is just a couple lines of code... Please help I'll post it here see if it works..

  • Regular
  •      Don't if it's the blogging website i'm using, but however many times i do as the instructions tell me to, the result is just a               &nb...
  • Fitspiration
  • Casual Listener
  • 779 Views
  • 2 replies
  • 0 likes
  • 779 Views
  • 2 replies
  • 0 likes

It wont let me pay for premium.

I've providing my credit card information several times and it keeps saying to try again.

  • Casual Listener
  • I've providing my credit card information several times and it keeps saying to try again.
  • ryanl
  • Newbie
  • 261 Views
  • 2 replies
  • 0 likes
  • 261 Views
  • 2 replies
  • 0 likes

THEY OVERDREW MY ACCOUNT

I am trying to get it so my bank account doesn't overdraw but your customer service sucks. I have to have this fixed by tomorrow!

  • Newbie
  • I am trying to get it so my bank account doesn't overdraw but your customer service sucks. I have to have this fixed by tomorrow!
  • Peter__
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

WHY DO YOU NOT RESPOND?....

HEllo TO any spotify human/customer service person!!!! Can you stop taking monies formmy bank account?....... this has been going on for 4 month at £9.99 a time!!.. i have no subscription with you yet yo keep taking monies!! i have e- mailed you 4 ti...

  • Casual Listener
  • HEllo TO any spotify human/customer service person!!!!   Can you stop taking monies formmy bank account?....... this has been going on for 4 month at £9.99 a time!!.. i have no subscriptio...
  • Peter__
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

SPotify has a fraud problem, that they will not sort out?

Stoptaking monies from my account!! i belive you have a card fraud team!!! tell them to get incontact!!!. you have been taking moniesfrommy account. My account has not been a paid for thing for about a long time. yet you still charge me....Is this fr...

  • Casual Listener
  • Stoptaking monies from my account!! i belive you have a card fraud team!!!   tell them to get incontact!!!. you have been taking moniesfrommy account. My account has not been a paid for thin...
  • Peter__
  • Community Legend
  • 456 Views
  • 3 replies
  • 0 likes
  • 456 Views
  • 3 replies
  • 0 likes

Spotify Contact info, my account was charged twice

My account has been charged twice, is there anyway to contact them?

  • Newbie
  • My account has been charged twice, is there anyway to contact them?
  • Peter__
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Unlink facebook from originally facebook created spotify account

Hi, Is it possible to unlink my facebook (log in with just my email) from my spotify account. I originally created the account with facebook to try spotify but wasn't really convinced (partially because it was a facebook only service). However recent...

  • Visitor
  • Hi,   Is it possible to unlink my facebook (log in with just my email) from my spotify account. I originally created the account with facebook to try spotify but wasn't really convinced (p...
  • user-removed
  • Not applicable
  • 952 Views
  • 2 replies
  • 0 likes
  • 952 Views
  • 2 replies
  • 0 likes

Facebook/Spotify/Wrong Account! Everything is messed up

A week or so ago, I went to open spotify. Upon opening I realized that I was someone signed on to a friends spotify account. The weird thing was that all of my account information was used (username, log in information etc etc). But once in spotify, ...

  • Casual Listener
  • A week or so ago, I went to open spotify. Upon opening I realized that I was someone signed on to a friends spotify account. The weird thing was that all of my account information was used (username,...
  • t_thorngate
  • Casual Listener
  • 291 Views
  • 3 replies
  • 0 likes
  • 291 Views
  • 3 replies
  • 0 likes

Spotify Premium via Telia-DK?

Hi, i became a customer at TELIA a couple of weeks ago, and i've been a PREMIUM member at spotify for several months. Thru TELIA i can get free spotify PREMIUM, which i'd like to activate... BUT!! I forgot to unsubscribe my PREMIUM at spotify, and th...

  • Regular
  • Hi, i became a customer at TELIA a couple of weeks ago, and i've been a PREMIUM member at spotify for several months. Thru TELIA i can get free spotify PREMIUM, which i'd like to activate...  ...
  • Adam
  • Roadie
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Updated my card info. Money has been charged but NO Premium account!

Updated my card info because my cards been deactivated. Got new card, updated the info on the site. Money (99 sek) has been charged the 28 june. But no premium account. tried the support form but i got an automated emailresponse ( cmon! thats not so ...

  • Newbie
  • Updated my card info because my cards been deactivated. Got new card, updated the info on the site. Money (99 sek) has been charged the 28 june. But no premium account. tried the support form but i g...
  • Adam
  • Roadie
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Why is my listening time over?

I was just trying to listen, but Spotify tells me, that my 10 hours of listening times is ended. But how? I havent listened this month for that long, and one more thing. ITS A NEW MONTH so why isnt it reseted? So I hope i get answers to these two que...

  • Regular
  • I was just trying to listen, but Spotify tells me, that my 10 hours of listening times is ended. But how? I havent listened this month for that long, and one more thing. ITS A NEW MONTH so why isnt i...
  • Richard
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes