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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9141 Views
  • 2 replies
  • 9 likes
  • Security
  • 9141 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483137 Views
  • 979 replies
  • 111 likes
  • Account
  • 483137 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211198 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211198 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121079 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121079 Views
  • 72 replies
  • 12 likes

I just deleted my playlist :(

I was trying to delete a song from my playlist, but inadvertadly deleted the playlist itself. It was called 'To Listen to'. Is there any way to recover it?

  • Newbie
  • I was trying to delete a song from my playlist, but inadvertadly deleted the playlist itself. It was called 'To Listen to'.   Is there any way to recover it?
  • Peter__
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Unable to renew

I have a monthly subscription and it failed this month because I didn't have funds in the account. All my playlists have disappeared. I am now trying to pay for the month that I have missed but my subscription is saying that my next payment isn't due...

  • Newbie
  • I have a monthly subscription and it failed this month because I didn't have funds in the account. All my playlists have disappeared. I am now trying to pay for the month that I have missed but my ...
  • Peter__
  • Community Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Accidentally deleted entire playlist. now only 1 song remains

Hi, I had a playlist called "awesome songs." Today, I added a song to it, and I realized my entire playlist was gone. Please help!

  • Casual Listener
  • Hi,   I had a playlist called "awesome songs." Today, I added a song to it, and I realized my entire playlist was gone. Please help! 
  • Peter__
  • Community Legend
  • 655 Views
  • 8 replies
  • 0 likes
  • 655 Views
  • 8 replies
  • 0 likes

Payment problem

So My payment failed the other day and theban i checked if i had Any money left and repayed. It accepted and has taken money. But my account still says I'm going with the free spotify so my iPhone ain't working.Please help fast

  • Newbie
  • So My payment failed the other day and theban i checked if i had Any money left and repayed. It accepted and has taken money. But my account still says I'm going with the free spotify so my iPhone ai...
  • Peter__
  • Community Legend
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

Spotify section not showing in timeline

Hello! I have a problem with my shared music. I have enabled everything and I only see the music in the "recent activity" section. I have enabled too the Spotify section in the timeline but it not appears. And when I ho to More > Spotify on the top o...

  • Casual Listener
  • Hello!   I have a problem with my shared music. I have enabled everything and I only see the music in the "recent activity" section. I have enabled too the Spotify section in the timeline bu...
  • amartinezpa
  • Casual Listener
  • 1221 Views
  • 6 replies
  • 0 likes
  • 1221 Views
  • 6 replies
  • 0 likes

Playlist with 4000+ tracks on Mac only 300+ showing on IOS

Hi, I decided to create a new playlist on the desktop version and add all the tracks from all my other playlist into one so that I can shuffle through all my music on my iPhone. The playlist shows on my iPhone but only contains 300 odd. I tried creat...

  • Music Fan
  • Hi, I decided to create a new playlist on the desktop version and add all the tracks from all my other playlist into one so that I can shuffle through all my music on my iPhone. The playlist shows on...
  • j4m1eb
  • Music Fan
  • 606 Views
  • 4 replies
  • 0 likes
  • 606 Views
  • 4 replies
  • 0 likes

pagos

hola me cobraron 2 veces la cuota premium de marzo y todavia hoy en mayo no devolvieron el importe y siguen cobrandome

  • Visitor
  • hola me cobraron 2 veces la cuota premium de marzo y todavia hoy en mayo no devolvieron el importe y siguen cobrandome   
  • Taylor
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Problem re-enabling premium service

Hello, Recently my premium service lapsed due to credit card payments failing (lost credit card). I have updated the credit card details but am having trouble re-enabling my account. I am still travelling and am currently in Indonesia. I log in to sp...

  • Casual Listener
  • Hello, Recently my premium service lapsed due to credit card payments failing (lost credit card). I have updated the credit card details but am having trouble re-enabling my account. I am still tra...
  • trapdoor_spider
  • Casual Listener
  • 491 Views
  • 2 replies
  • 0 likes
  • 491 Views
  • 2 replies
  • 0 likes

Facebook and login

I currently have a spotify that I pay for the premium with and it is linked to my facebook account. I have deactivated facebook and do not want to reactivate to keep spotify. Is there a way for me to copy those play lists and have my account transfer...

  • Visitor
  • I currently have a spotify that I pay for the premium with and it is linked to my facebook account. I have deactivated facebook and do not want to reactivate to keep spotify. Is there a way for me to...
  • Peter__
  • Community Legend
  • 498 Views
  • 3 replies
  • 0 likes
  • 498 Views
  • 3 replies
  • 0 likes

Signing up using NUS discount

Hi, I just tried to sign up using the NUS link from their website and after logging in i get the following message: Student discount This feature is currently unavailable. Please try again later. anybody have any ideas please? thanks.

  • Casual Listener
  • Hi,   I just tried to sign up using the NUS link from their website and after logging in i get the following message:   Student discount This feature is currently unavailable. Ple...
  • beardedbenito
  • Casual Listener
  • 403 Views
  • 2 replies
  • 0 likes
  • 403 Views
  • 2 replies
  • 0 likes

Payment failed now spotify premium wont work

My credit card was stolen so i cancelled it and spotify was set up to take payment from it. Have changed card on account for spotify but premium is still not working! Any ideas wht i can do? Can't find a contact number for spotify either o ask them!T...

  • Casual Listener
  • My credit card was stolen so i cancelled it and spotify was set up to take payment from it. Have changed card on account for spotify but premium is still not working! Any ideas wht i can do? Can't fi...
  • Sam
  • Spotify
  • 487 Views
  • 3 replies
  • 0 likes
  • 487 Views
  • 3 replies
  • 0 likes

Solved!! Everything is deleted

I disconnected from facebook and all of my personal playlists, friends, followers and following, etc ... is gone. I beleive that it is a new account somehow. I want to get my old one back! I have checked out other boards, read every post till the end...

  • Newbie
  • I disconnected from facebook and all of my personal playlists, friends, followers and following, etc ... is gone. I beleive that it is a new account somehow. I want to get my old one back!  &n...
  • Sam
  • Spotify
  • 532 Views
  • 2 replies
  • 0 likes
  • 532 Views
  • 2 replies
  • 0 likes

Facebook username & password wont log in

I've check another thread about this issue & failed. My account has been down for several weeks. It 1st started when I installed the app on my cell. I ran into an error when I tried to log back in. Then my PC Spotify began to show an error with my co...

  • Casual Listener
  • I've check another thread about this issue & failed. My account has been down for several weeks. It 1st started when I installed the app on my cell. I ran into an error when I tried to log back...
  • Sam
  • Spotify
  • 519 Views
  • 3 replies
  • 0 likes
  • 519 Views
  • 3 replies
  • 0 likes

unlimited to premium: must i delete cache before i get 320kbps?

considering this upgrade purely for improved sound quality. But will spotify continue to use the 160kbps files in cache even after upgrading? and if so should i delete the contents of the cache folder? Would it be safe to do this after logging out an...

  • Casual Listener
  • considering this upgrade purely for improved sound quality. But will spotify continue to use the 160kbps files in cache even after upgrading? and if so should i delete the contents of the cache folde...
  • tweeglitch
  • Casual Listener
  • 648 Views
  • 2 replies
  • 0 likes
  • 648 Views
  • 2 replies
  • 0 likes

Free trail has eneded, how do I continue using?

Hi I downloaded Spotify on my iPhone and it started the 48hr free trail. I would like to continue using spotify but I can't see how to do this? Please could you help. Thank you

  • Newbie
  • Hi   I downloaded Spotify on my iPhone and it started the 48hr free trail. I would like to continue using spotify but I can't see how to do this? Please could you help.   Thank you
  • Greg
  • Roadie
  • 595 Views
  • 1 replies
  • 0 likes
  • 595 Views
  • 1 replies
  • 0 likes

How can I buy spotify as a gift for someone else?

¿ . https://www.spotify.com/us/get-spotify/e-card/ says gift cards are not available in my country? USA? No gift cards for USA? That's a big gift card market you're missing out on.

  • Newbie
  • ¿  .   https://www.spotify.com/us/get-spotify/e-card/   says gift cards are not available in my country? USA? No gift cards for USA? That's a big gift card market you're missing ou...
  • Peter__
  • Community Legend
  • 3172 Views
  • 2 replies
  • 0 likes
  • 3172 Views
  • 2 replies
  • 0 likes

Solved!! Bought subscription to wrong account

I'm hoping someone here can help. I was showing a family member how Spotify works and she wanted to purchase a subscription. I accidentally bought her subscription on MY account. Once I realized this, I signed off, created a new account for her and s...

  • Casual Listener
  • I'm hoping someone here can help. I was showing a family member how Spotify works and she wanted to purchase a subscription. I accidentally bought her subscription on MY account. Once I realized this...
  • omgirl
  • Casual Listener
  • 1184 Views
  • 2 replies
  • 0 likes
  • 1184 Views
  • 2 replies
  • 0 likes

Spotify in India

Is there any chance of Spotify coming to India ?

  • Newbie
  • Is there any chance of Spotify coming to India ?
  • Peter__
  • Community Legend
  • 517 Views
  • 2 replies
  • 0 likes
  • 517 Views
  • 2 replies
  • 0 likes

I can not recover my password because my email account is expired

How can I recover my password if I have no access to my initial email account (the account that I used a long time ago when I first installed Spotify)?? I have a premium account and I have no access now because I forgot my password and I deleted my c...

  • Casual Listener
  • How can I recover my password if I have no access to my initial email account (the account that I used a long time ago when I first installed Spotify)?? I have a premium account and I have no acces...
  • isabelrj
  • Casual Listener
  • 442 Views
  • 2 replies
  • 0 likes
  • 442 Views
  • 2 replies
  • 0 likes

Payments. Beeing charged, but downgrated to free version?

Hi folks From my bank acount i can see that I´ve beeing charged and have payed for my premium spotify, but for some reason I can only acces the free acount? Why is this? PLease help

  • Newbie
  • Hi folks From my bank acount i can see that I´ve beeing charged and have payed for my premium spotify, but for some reason I can only acces the free acount? Why is this? PLease help
  • Peter__
  • Community Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes