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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9951 Views
  • 3 replies
  • 9 likes
  • Security
  • 9951 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 496612 Views
  • 982 replies
  • 112 likes
  • Account
  • 496612 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214123 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214123 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122778 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122778 Views
  • 72 replies
  • 12 likes

Deleting account

Hi there I wanna delete my account please! Why do you guys make it so hard to do so???? I have sent an email to customer support but still no replies and my account is active!!! I want it to be deleted ASAP! I look forward to your reply. Luca

  • Visitor
  • Hi there   I wanna delete my account please! Why do you guys make it so hard to do so????   I have sent an email to customer support but still no replies and my account is active!!!...
  • Peter__
  • Community Legend
  • 598 Views
  • 14 replies
  • 0 likes
  • 598 Views
  • 14 replies
  • 0 likes

Payment not accepted

Hi there, My problem is simple to understand, but I can't have it solved. I have tried every way possible to pay for the Premium Subscription, even though Paypal and I haven't been successful. It always ends up informing me that it was no good, after...

  • Regular
  • Hi there,   My problem is simple to understand, but I can't have it solved. I have tried every way possible to pay for the Premium Subscription, even though Paypal and I haven't been success...
  • Peter__
  • Community Legend
  • 825 Views
  • 11 replies
  • 0 likes
  • 825 Views
  • 11 replies
  • 0 likes

Omg, can't find a song!

Can't believe it, 'Just A Day' by feeder can't be found! I found a song written in 1879 but couldn't find a really popular feeder song. Any ideas? was generally disappointed as was starting to think Spotify was the Google of music!

  • Regular
  • Can't believe it, 'Just A Day' by feeder can't be found! I found a song written in 1879 but couldn't find a really popular feeder song. Any ideas? was generally disappointed as was starting to think ...
  • Taylor
  • Community Legend
  • 3107 Views
  • 4 replies
  • 0 likes
  • 3107 Views
  • 4 replies
  • 0 likes

deactivated Fb account now no access

I deactivated my Fb account and found out that I lost access to my spotify bc I signed up originally through FB. I had no idea when i cancelled Fb that I would lose spotify. So I had to re-login to FB to even access these boards, what a joke. Then I ...

  • Visitor
  • I deactivated my Fb account and found out that I lost access to my spotify bc I signed up originally through FB. I had no idea when i cancelled Fb that I would lose spotify. So I had to re-login to F...
  • Peter__
  • Community Legend
  • 1094 Views
  • 4 replies
  • 0 likes
  • 1094 Views
  • 4 replies
  • 0 likes

Playlist running time

Has the playlist total running time gone or is it hidden somewhere? Apologies if this has been asked before as it altered a while back.

  • Newbie
  • Has the playlist total running time gone or is it hidden somewhere? Apologies if this has been asked before as it altered a while back.
  • Sam
  • Spotify
  • 665 Views
  • 1 replies
  • 0 likes
  • 665 Views
  • 1 replies
  • 0 likes

E-gift card - buying for a friend in Germany

Hello all, I'd like to buy a 3-month premium subscription for a friend, but the website's restrictions are making it extremely difficult! I'll do my best to explain things simply: We both live in Germany right now (I'm here short-term). My only possi...

  • Casual Listener
  • Hello all,   I'd like to buy a 3-month premium subscription for a friend, but the website's restrictions are making it extremely difficult! I'll do my best to explain things simply:   W...
  • Adam
  • Roadie
  • 3132 Views
  • 3 replies
  • 0 likes
  • 3132 Views
  • 3 replies
  • 0 likes

techie help please!

Like many others I have inadvertently deleted my account by trying to unlink from the monster that is FaceBook. I see that you may be able to close the new account made accidentally and relocate all the playlists I have lovingly created in the origin...

  • Casual Listener
  • Like many others I have inadvertently deleted my account by trying to unlink from the monster that is FaceBook. I see that you may be able to close the new account made accidentally and relocate...
  • Joe
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

I've been billed for 1 entire year but I had monthly and I was about to cancel my Premium

Greetings, I already opened a ticket at Spotify. Today I've been billed for 119.88 EUR yearly service. I never changed from monthly to yearly, I only logged in in the past to check how to disable my Premium account. Anyone else had this problem befor...

  • Newbie
  • Greetings,   I already opened a ticket at Spotify. Today I've been billed for 119.88 EUR yearly service. I never changed from monthly to yearly, I only logged in in the past to check how to ...
  • Joe
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

I just deleted my playlist :(

I was trying to delete a song from my playlist, but inadvertadly deleted the playlist itself. It was called 'To Listen to'. Is there any way to recover it?

  • Newbie
  • I was trying to delete a song from my playlist, but inadvertadly deleted the playlist itself. It was called 'To Listen to'.   Is there any way to recover it?
  • Peter__
  • Community Legend
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Unable to renew

I have a monthly subscription and it failed this month because I didn't have funds in the account. All my playlists have disappeared. I am now trying to pay for the month that I have missed but my subscription is saying that my next payment isn't due...

  • Newbie
  • I have a monthly subscription and it failed this month because I didn't have funds in the account. All my playlists have disappeared. I am now trying to pay for the month that I have missed but my ...
  • Peter__
  • Community Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Accidentally deleted entire playlist. now only 1 song remains

Hi, I had a playlist called "awesome songs." Today, I added a song to it, and I realized my entire playlist was gone. Please help!

  • Casual Listener
  • Hi,   I had a playlist called "awesome songs." Today, I added a song to it, and I realized my entire playlist was gone. Please help! 
  • Peter__
  • Community Legend
  • 665 Views
  • 8 replies
  • 0 likes
  • 665 Views
  • 8 replies
  • 0 likes

Payment problem

So My payment failed the other day and theban i checked if i had Any money left and repayed. It accepted and has taken money. But my account still says I'm going with the free spotify so my iPhone ain't working.Please help fast

  • Newbie
  • So My payment failed the other day and theban i checked if i had Any money left and repayed. It accepted and has taken money. But my account still says I'm going with the free spotify so my iPhone ai...
  • Peter__
  • Community Legend
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Spotify section not showing in timeline

Hello! I have a problem with my shared music. I have enabled everything and I only see the music in the "recent activity" section. I have enabled too the Spotify section in the timeline but it not appears. And when I ho to More > Spotify on the top o...

  • Casual Listener
  • Hello!   I have a problem with my shared music. I have enabled everything and I only see the music in the "recent activity" section. I have enabled too the Spotify section in the timeline bu...
  • amartinezpa
  • Casual Listener
  • 1229 Views
  • 6 replies
  • 0 likes
  • 1229 Views
  • 6 replies
  • 0 likes

Playlist with 4000+ tracks on Mac only 300+ showing on IOS

Hi, I decided to create a new playlist on the desktop version and add all the tracks from all my other playlist into one so that I can shuffle through all my music on my iPhone. The playlist shows on my iPhone but only contains 300 odd. I tried creat...

  • Music Fan
  • Hi, I decided to create a new playlist on the desktop version and add all the tracks from all my other playlist into one so that I can shuffle through all my music on my iPhone. The playlist shows on...
  • j4m1eb
  • Music Fan
  • 617 Views
  • 4 replies
  • 0 likes
  • 617 Views
  • 4 replies
  • 0 likes

pagos

hola me cobraron 2 veces la cuota premium de marzo y todavia hoy en mayo no devolvieron el importe y siguen cobrandome

  • Visitor
  • hola me cobraron 2 veces la cuota premium de marzo y todavia hoy en mayo no devolvieron el importe y siguen cobrandome   
  • Taylor
  • Community Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Problem re-enabling premium service

Hello, Recently my premium service lapsed due to credit card payments failing (lost credit card). I have updated the credit card details but am having trouble re-enabling my account. I am still travelling and am currently in Indonesia. I log in to sp...

  • Casual Listener
  • Hello, Recently my premium service lapsed due to credit card payments failing (lost credit card). I have updated the credit card details but am having trouble re-enabling my account. I am still tra...
  • trapdoor_spider
  • Casual Listener
  • 491 Views
  • 2 replies
  • 0 likes
  • 491 Views
  • 2 replies
  • 0 likes

Facebook and login

I currently have a spotify that I pay for the premium with and it is linked to my facebook account. I have deactivated facebook and do not want to reactivate to keep spotify. Is there a way for me to copy those play lists and have my account transfer...

  • Visitor
  • I currently have a spotify that I pay for the premium with and it is linked to my facebook account. I have deactivated facebook and do not want to reactivate to keep spotify. Is there a way for me to...
  • Peter__
  • Community Legend
  • 506 Views
  • 3 replies
  • 0 likes
  • 506 Views
  • 3 replies
  • 0 likes

Signing up using NUS discount

Hi, I just tried to sign up using the NUS link from their website and after logging in i get the following message: Student discount This feature is currently unavailable. Please try again later. anybody have any ideas please? thanks.

  • Casual Listener
  • Hi,   I just tried to sign up using the NUS link from their website and after logging in i get the following message:   Student discount This feature is currently unavailable. Ple...
  • beardedbenito
  • Casual Listener
  • 408 Views
  • 2 replies
  • 0 likes
  • 408 Views
  • 2 replies
  • 0 likes

Payment failed now spotify premium wont work

My credit card was stolen so i cancelled it and spotify was set up to take payment from it. Have changed card on account for spotify but premium is still not working! Any ideas wht i can do? Can't find a contact number for spotify either o ask them!T...

  • Casual Listener
  • My credit card was stolen so i cancelled it and spotify was set up to take payment from it. Have changed card on account for spotify but premium is still not working! Any ideas wht i can do? Can't fi...
  • Sam
  • Spotify
  • 489 Views
  • 3 replies
  • 0 likes
  • 489 Views
  • 3 replies
  • 0 likes

Solved!! Everything is deleted

I disconnected from facebook and all of my personal playlists, friends, followers and following, etc ... is gone. I beleive that it is a new account somehow. I want to get my old one back! I have checked out other boards, read every post till the end...

  • Newbie
  • I disconnected from facebook and all of my personal playlists, friends, followers and following, etc ... is gone. I beleive that it is a new account somehow. I want to get my old one back!  &n...
  • Sam
  • Spotify
  • 545 Views
  • 2 replies
  • 0 likes
  • 545 Views
  • 2 replies
  • 0 likes