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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80508 Views

9 replies

2 likes

Account
Login
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  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654169 Views

13 replies

4 likes

Account
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  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734675 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

Spotify sucks

The concept is great but the product sucks. Will I ever get rid of the songs i qued months ago? Are there any better alternatives to Spotify?

Newbie

The concept is great but the product sucks. Will I ever get rid of the songs i qued months ago? Are there any better alternatives to Spotify?

kapasha

Newbie

2578 Views

7 replies

2 likes

  • 2578 Views
  • 7 replies
  • 2 likes

I don't even understand if I have premium

I have no idea how this world I go to a song and it tells me to go on my pc for premium but I wanna use my iphone

Newbie

I have no idea how this world I go to a song and it tells me to go on my pc for premium but I wanna use my iphone

Peter__

Community Legend

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Spotify Gift Cards are not available in your country ?

Hello I am trying to buy gift cards and I was able to do so. But right now it says it is not available even though I live in US. I will be glad if you can help me with it.

Casual Listener

Hello I am trying to buy gift cards and I was able to do so. But right now it says it is not available even though I live in US.  I will be glad if you can help me with it.

Sam

Spotify

4507 Views

25 replies

0 likes

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  • 25 replies
  • 0 likes

Everything Edited?!

Can anyone tell me why everything I've been listening to has been changed to "edited?" I don't see anything under settings. Thanks!

Newbie

Can anyone tell me why everything I've been listening to has been changed to "edited?" I don't see anything under settings. Thanks! 

Peter__

Community Legend

301 Views

2 replies

0 likes

  • 301 Views
  • 2 replies
  • 0 likes

Account doing weird things

Hello, So i suscribed for the 1 month free premium to try out spotify, and cancelled right away the subscription and deleted my bank information in order to not forget.Weird thing, it all reappered as if i didn't unsuscribe, and the bank info was sti...

Casual Listener

Hello,   So i suscribed for the 1 month free premium to try out spotify, and cancelled right away the subscription and deleted my bank information in order to not forget. Weird thing, it all ...

Sam

Spotify

404 Views

3 replies

0 likes

  • 404 Views
  • 3 replies
  • 0 likes

Solved!! Disconnected from Facebook and lost everything, who can help?

When I disconnected from Facebook, I lost everything from Spotify and now it thinks I am a free user when I pay for premium....Please Help!!

Visitor

When I disconnected from Facebook, I lost everything from Spotify and now it thinks I am a free user when I pay for premium....Please Help!!

Peter__

Community Legend

693 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Recuperar listas de reproducción

Hola!Esta mañana he actualizado el programa y han desaparecido todas mis listas de reproducción y las suscripciones que tenía.Mi usuario antes era meryescudero y ahora aparece el de Facebook Mery Jane.No sé si necesitais más datos.Muchas gracias!!

Casual Listener

Hola! Esta mañana he actualizado el programa y han desaparecido todas mis listas de reproducción y las suscripciones que tenía. Mi usuario antes era meryescudero y ahora aparece el de Facebook Mery...

Peter__

Community Legend

786 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Downgraded to Unlimited and I want to upgrade to Premium again - But how?

Hello- I downgraded my account to Unlimited, but miss having mobile device access. I attempted to upgrade back to Premium again via my online account but it's not clear how? There is no option in the online account interface to upgrade again, or halt...

Regular

Hello-   I downgraded my account to Unlimited, but miss having mobile device access.  I attempted to upgrade back to Premium again via my online account but it's not clear how?  Ther...

Sam

Spotify

500 Views

7 replies

0 likes

  • 500 Views
  • 7 replies
  • 0 likes

Playlists are gone

How do you recover them? They disappeared after logout and login.

Visitor

How do you recover them? They disappeared after logout and login. 😞

Peter__

Community Legend

265 Views

2 replies

0 likes

  • 265 Views
  • 2 replies
  • 0 likes

Subscription with gift cards

Hi, If I premium buy gift card for a friend, will they have to give their credit card details to activate it? In other words, will the card put them on a rolling subscription until they cancel? Any answers would be much appreciated. Cheers,Charlie

Newbie

Hi,   If I premium buy gift card for a friend, will they have to give their credit card details to activate it?   In other words, will the card put them on a rolling subscription until ...

Peter__

Community Legend

226 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Can't sign-up/subscribe

I first tried to sign up with a new account on 04/04/2013 and have tried today as well, 05/04/2013 but I can't seem to sign up. I get a message saying the username and/or email address is already taken. This includes bashing random letters and number...

Newbie

I first tried to sign up with a new account on 04/04/2013 and have tried today as well, 05/04/2013 but I can't seem to sign up. I get a message saying the username and/or email address is already tak...

Harpal1

Newbie

50927 Views

7 replies

4 likes

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  • 7 replies
  • 4 likes

Solved!! can I use Spotify at work?

hello,Ive read licence but it is not 100% clear that I can use Spotify at work. My computer is used for commercial use (IT service) but Spotify will not (I mean streaming of music etc) so, can I listen to it while Im at work or not? with regards,Kuba

Casual Listener

hello, Ive read licence but it is not 100% clear that I can use Spotify at work.   My computer is used for commercial use (IT service) but Spotify will not (I mean streaming of music etc) &n...

BatuhanKahraman

Casual Listener

21773 Views

4 replies

0 likes

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  • 4 replies
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Cant log into my spotify premium account...

Spotify does not recognise the email address i used to sign up for spotify so cannot reset my password..... maybe linked to the fact that i recently changed my facebook password. do not really want my spotify linked to my facebook account tbh spotify...

Newbie

Spotify does not recognise the email address i used to sign up for spotify so cannot reset my password.....   maybe linked to the fact that i recently changed my facebook password.  do...

Taylor

Community Legend

492 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Increasing number of missing tracks.

I'm more and more running into problems where search results contain unavailable tracks. Sometimes they make little sense to me. E.g. this : Hiromi – Move: The Trio Project . A recent album from 1 artist with 2 other contributors on each track. Yet, ...

Music Fan

I'm more and more running into problems where search results contain unavailable tracks. Sometimes they make little sense to me. E.g. this : Hiromi – Move: The Trio Project . A recent album...

Taylor

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Help

Is there anyway that I can recover my music? I originally had an account synced with facebook, I then made a new account without connecting to facebook then I later accidentally connected with facebook losing all of my music that I had with my first ...

Newbie

Is there anyway that I can recover my music? I originally had an account synced with facebook, I then made a new account without connecting to facebook then I later accidentally connected with facebo...

Taylor

Community Legend

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

Charged my PayPal instead of Card

Hello, Just now, I added a credit card to re-new my Spotify subscription. Instead of charging my credit card, it charged my PayPal. Is there a way they can adjust there where it charges my credit card and not my PayPal? Do I contact Spotify or do som...

Newbie

Hello,   Just now, I added a credit card to re-new my Spotify subscription. Instead of charging my credit card, it charged my PayPal. Is there a way they can adjust there where it charges my c...

Peter__

Community Legend

400 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

My spotify keeps launching each time I start my computer

I have windows 7 and every time I start my computer SPotify launches and takes a long time loading. Today it made my computer crash 3 times in a row. I HAVE DISABLED SPOTIFY FROM LAUNCHING IN MY ACCOUNT. I have set it so that it doesn't launch when m...

Newbie

I have windows 7 and every time I start my computer SPotify launches and takes a long time loading.  Today it made my computer crash 3 times in a row.     I HAVE DISABLED SPOTIFY FRO...

Peter__

Community Legend

1616 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Anyway to permanently organize playlists by added date?

I have several playlists with a sizeable number of songs. Everytime I add a song, it goes to the bottom. I know that you can click "Added" at the top, but I was wondering if I can make my playlists default to this? I don't want to have to manually cl...

Casual Listener

I have several playlists with a sizeable number of songs. Everytime I add a song, it goes to the bottom. I know that you can click "Added" at the top, but I was wondering if I can make my playlists d...

Taylor

Community Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Solved!! Problem with switching on high quality. and annoying commercials.

ive been a new member for lil over month now. i am premium member in good standing. i have checked account and it tells me im ok on there end. But when i am listening to music. After every 5 or so tracks play. There is a promotional ad that pops on. ...

Casual Listener

ive been a new member for lil over month now. i am premium member in good standing. i have checked account and it tells me im ok on there end. But when i am listening to music. After every 5 or so tr...

domlora

Casual Listener

451 Views

3 replies

0 likes

  • 451 Views
  • 3 replies
  • 0 likes

Says the county doesn't match the one in profile. But it all matches up...

So i'm trying to log-in for the first time ever and I got a warning message saying I can't log-in because my country doesn't match the one in my profile. I live in the USA, have a USA IP and no proxy. My profile says USA, connected through a USA PayP...

Newbie

So i'm trying to log-in for the first time ever and I got a warning message saying I can't log-in because my country doesn't match the one in my profile. I live in the USA, have a USA IP and no proxy...

Taylor

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes