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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8981 Views
  • 1 replies
  • 9 likes
  • Security
  • 8981 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480940 Views
  • 979 replies
  • 111 likes
  • Account
  • 480940 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210638 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210638 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120731 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120731 Views
  • 72 replies
  • 12 likes

HELP! I was just now trying to upgrade my included spotify premium with phone carrier

Hello. I have an included premium subscription with my phone and now i clicked uprade to premium u charged my paypal before i got to select the option for using the subscription im paying for with my phone.....

  • Music Fan
  • Hello. I have an included premium subscription with my phone and now i clicked uprade to premium u charged my paypal before i got to select the option for using the subscription im paying for with my...
  • Sam
  • Spotify
  • 436 Views
  • 7 replies
  • 0 likes
  • 436 Views
  • 7 replies
  • 0 likes

Freeze Spotify Account

Can I freeze my spotify account or do i have to cancel because i can't pay the payment for this month

  • Casual Listener
  • Can I freeze my spotify account or do i have to cancel because i can't pay the payment for this month
  • Peter__
  • Community Legend
  • 5377 Views
  • 1 replies
  • 0 likes
  • 5377 Views
  • 1 replies
  • 0 likes

Iphone doesn't register upgrade to unlimited

My mac version of spotify works with Unlimited which I pay for monthly, however my Iphone still seems to think I have a free account. I use facebook to log into both, and have reinstalled both apps, and logged in and out multiple times to try and 're...

  • Newbie
  • My mac version of spotify works with Unlimited which I pay for monthly, however my Iphone still seems to think I have a free account.  I use facebook to log into both, and have reinstalled bot...
  • Peter__
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Not Getting Confirmation Emails

So, i wanted to make a spotify account, so i did, and now when I try to log in on my laptop, it says i need a confirmation email, which I haven't gotten yet and its been 2+ hours. What should I do???

  • Casual Listener
  • So, i wanted to make a spotify account, so i did, and now when I try to log in on my laptop, it says i need a confirmation email, which I haven't gotten yet and its been 2+ hours. What should I do???
  • Peter__
  • Community Legend
  • 661 Views
  • 1 replies
  • 1 likes
  • 661 Views
  • 1 replies
  • 1 likes

Spotify Account and Facebook account merged, everything gone including subscription

Yesterday I logged out of Spotify so my girlfriend could log in with her account. Today I logged in and I have nothing. No playlists, no radio station, no premium. I don't know where it went but this needs to get fixed ASAP. I used to login with eith...

  • Visitor
  • Yesterday I logged out of Spotify so my girlfriend could log in with her account. Today I logged in and I have nothing.  No playlists, no radio station, no premium.   I don't know whe...
  • user-removed
  • Not applicable
  • 835 Views
  • 11 replies
  • 0 likes
  • 835 Views
  • 11 replies
  • 0 likes

Cant login to my original facebook account!

I try to login to my older facebook account since I just started recently using the app again and it starts to login but then says it cant process my login or something of that rather. I would like to be able to login to that again but it wont let me...

  • Casual Listener
  • I try to login to my older facebook account since I just started recently using the app again and it starts to login but then says it cant process my login or something of that rather. I would like t...
  • flo202020
  • Casual Listener
  • 785 Views
  • 3 replies
  • 0 likes
  • 785 Views
  • 3 replies
  • 0 likes

Muse Christopher Caliendo

As there is no place to report this on this forum i will do it here. At artist Muse there is a album named "Flute Music by Christpoher Caliendo". This album is not Muse's and Muse has nothing to do with it. Please solve this, now everythime I listen ...

Muse Spotify.PNG
  • Newbie
  • As there is no place to report this on this forum i will do it here.   At artist Muse there is a album named "Flute Music by Christpoher Caliendo". This album is not Muse's and Muse has noth...
  • user-removed
  • Not applicable
  • 483 Views
  • 4 replies
  • 1 likes
  • 483 Views
  • 4 replies
  • 1 likes

spotify wont let me change my payment information

i switched banks and the card i had my subscription on is now gone and i need to change it to a new one however the page to change my payment information wont load, its nothing to do with my internet because every other website works, but it just won...

  • Newbie
  • i switched banks and the card i had my subscription on is now gone and i need to change it to a new one however the page to change my payment information wont load, its nothing to do with my internet...
  • Peter__
  • Community Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Deleting account

Hi there I wanna delete my account please! Why do you guys make it so hard to do so???? I have sent an email to customer support but still no replies and my account is active!!! I want it to be deleted ASAP! I look forward to your reply. Luca

  • Visitor
  • Hi there   I wanna delete my account please! Why do you guys make it so hard to do so????   I have sent an email to customer support but still no replies and my account is active!!!...
  • Peter__
  • Community Legend
  • 587 Views
  • 14 replies
  • 0 likes
  • 587 Views
  • 14 replies
  • 0 likes

Payment not accepted

Hi there, My problem is simple to understand, but I can't have it solved. I have tried every way possible to pay for the Premium Subscription, even though Paypal and I haven't been successful. It always ends up informing me that it was no good, after...

  • Regular
  • Hi there,   My problem is simple to understand, but I can't have it solved. I have tried every way possible to pay for the Premium Subscription, even though Paypal and I haven't been success...
  • Peter__
  • Community Legend
  • 782 Views
  • 11 replies
  • 0 likes
  • 782 Views
  • 11 replies
  • 0 likes

Omg, can't find a song!

Can't believe it, 'Just A Day' by feeder can't be found! I found a song written in 1879 but couldn't find a really popular feeder song. Any ideas? was generally disappointed as was starting to think Spotify was the Google of music!

  • Regular
  • Can't believe it, 'Just A Day' by feeder can't be found! I found a song written in 1879 but couldn't find a really popular feeder song. Any ideas? was generally disappointed as was starting to think ...
  • Taylor
  • Community Legend
  • 3081 Views
  • 4 replies
  • 0 likes
  • 3081 Views
  • 4 replies
  • 0 likes

deactivated Fb account now no access

I deactivated my Fb account and found out that I lost access to my spotify bc I signed up originally through FB. I had no idea when i cancelled Fb that I would lose spotify. So I had to re-login to FB to even access these boards, what a joke. Then I ...

  • Visitor
  • I deactivated my Fb account and found out that I lost access to my spotify bc I signed up originally through FB. I had no idea when i cancelled Fb that I would lose spotify. So I had to re-login to F...
  • Peter__
  • Community Legend
  • 1088 Views
  • 4 replies
  • 0 likes
  • 1088 Views
  • 4 replies
  • 0 likes

Playlist running time

Has the playlist total running time gone or is it hidden somewhere? Apologies if this has been asked before as it altered a while back.

  • Newbie
  • Has the playlist total running time gone or is it hidden somewhere? Apologies if this has been asked before as it altered a while back.
  • Sam
  • Spotify
  • 661 Views
  • 1 replies
  • 0 likes
  • 661 Views
  • 1 replies
  • 0 likes

E-gift card - buying for a friend in Germany

Hello all, I'd like to buy a 3-month premium subscription for a friend, but the website's restrictions are making it extremely difficult! I'll do my best to explain things simply: We both live in Germany right now (I'm here short-term). My only possi...

  • Casual Listener
  • Hello all,   I'd like to buy a 3-month premium subscription for a friend, but the website's restrictions are making it extremely difficult! I'll do my best to explain things simply:   W...
  • Adam
  • Roadie
  • 3103 Views
  • 3 replies
  • 0 likes
  • 3103 Views
  • 3 replies
  • 0 likes

techie help please!

Like many others I have inadvertently deleted my account by trying to unlink from the monster that is FaceBook. I see that you may be able to close the new account made accidentally and relocate all the playlists I have lovingly created in the origin...

  • Casual Listener
  • Like many others I have inadvertently deleted my account by trying to unlink from the monster that is FaceBook. I see that you may be able to close the new account made accidentally and relocate...
  • Joe
  • Community Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

I've been billed for 1 entire year but I had monthly and I was about to cancel my Premium

Greetings, I already opened a ticket at Spotify. Today I've been billed for 119.88 EUR yearly service. I never changed from monthly to yearly, I only logged in in the past to check how to disable my Premium account. Anyone else had this problem befor...

  • Newbie
  • Greetings,   I already opened a ticket at Spotify. Today I've been billed for 119.88 EUR yearly service. I never changed from monthly to yearly, I only logged in in the past to check how to ...
  • Joe
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

I just deleted my playlist :(

I was trying to delete a song from my playlist, but inadvertadly deleted the playlist itself. It was called 'To Listen to'. Is there any way to recover it?

  • Newbie
  • I was trying to delete a song from my playlist, but inadvertadly deleted the playlist itself. It was called 'To Listen to'.   Is there any way to recover it?
  • Peter__
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Unable to renew

I have a monthly subscription and it failed this month because I didn't have funds in the account. All my playlists have disappeared. I am now trying to pay for the month that I have missed but my subscription is saying that my next payment isn't due...

  • Newbie
  • I have a monthly subscription and it failed this month because I didn't have funds in the account. All my playlists have disappeared. I am now trying to pay for the month that I have missed but my ...
  • Peter__
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes