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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4203 Views
  • 0 replies
  • 9 likes
  • Security
  • 4203 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462765 Views
  • 974 replies
  • 110 likes
  • Account
  • 462765 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204765 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204765 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112741 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112741 Views
  • 72 replies
  • 12 likes

MOG vs spotify

Mog has 320 bit rate for free and throughout their music plans, yet spotify only offers it on their 9.99. Why can't we get 320 on free or the $5 plan.

  • Casual Listener
  • Mog has 320 bit rate for free and throughout their music plans, yet spotify only offers it on their 9.99.  Why can't we get 320 on free or the $5 plan. 
  • rcyril
  • Newbie
  • 7993 Views
  • 7 replies
  • 0 likes
  • 7993 Views
  • 7 replies
  • 0 likes

Solved!! All playlists and premium still gone. #00667578

Dear Sir/Madam. I tried contacting you trough the customer support contact form allmost 2 weeks ago, and I still havent heard from you. I did get the automated email reply though. Does it normally take this long to get a responce? All my playlists an...

  • Casual Listener
  • Dear Sir/Madam. I tried contacting you trough the customer support contact form allmost 2 weeks ago, and I still havent heard from you. I did get the automated email reply though. Does it norma...
  • Marius_Th
  • Casual Listener
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

Upraged for a one month Free Premium and got charged since day one

I upraged my account to Premium by clicking on "free one month premium" banner and gave my friend credit card number and he got charged since day one. I was planning to use only one month of free premium but it charged instantly. This is outrageous, ...

  • Casual Listener
  • I upraged my account to Premium by clicking on "free one month premium" banner and gave my friend credit card number and he got charged since day one. I was planning to use only one month of free pre...
  • Adam
  • Roadie
  • 306 Views
  • 7 replies
  • 0 likes
  • 306 Views
  • 7 replies
  • 0 likes

Using abroad

So basically I am on vacation in the Philippines for a 2 month duration. I am registered in Denmark (where I live) and it won't let me update my location unless I have a credit card registered in the new location (which I obviously don't have). How c...

  • Newbie
  • So basically I am on vacation in the Philippines for a 2 month duration. I am registered in Denmark (where I live) and it won't let me update my location unless I have a credit card registered in the...
  • Adam
  • Roadie
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

CANCEL PREMIUM TRIAL AND GO TO UNLIMITED

I want to cancel my premium trial and change to the unlimited billing but it won't let me since my free trial is still going for another 24 hours. Please help.

  • Newbie
  • I want to cancel my premium trial and change to the unlimited billing but it won't let me since my free trial is still going for another 24 hours. Please help.
  • Adam
  • Roadie
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! Traveling abroad for 3 months with a premiun account taking only phone (android)

I will travel from Spain to Mexico for at least 3 months and will take just my phone (where I have offline lists). Laptop stays at home in Spain.My premium subscription is paid every month by a spanish credit card. 3 questions: 1) Is mandatory to log...

  • Newbie
  • I will travel from Spain to Mexico for at least 3 months and will take just my phone (where I have offline lists). Laptop stays at home in Spain.My premium subscription  is paid every month by a...
  • Peter__
  • Community Legend
  • 491 Views
  • 1 replies
  • 0 likes
  • 491 Views
  • 1 replies
  • 0 likes

Playlist issues (most deleted not by me)

Hello Everyone, Today after work i jumped in my car and noticed that all but 1 of my playlists had been deleted. And oddly enough 1 new playlist was created. I have had issues logging in to my account of recently but i have never experienced my playl...

  • Visitor
  • Hello Everyone,   Today after work i jumped in my car and noticed that all but 1 of my playlists had been deleted. And oddly enough 1 new playlist was created. I have had issues logging in ...
  • Peter__
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Deleting the account, may this solve my problem?

Hello everyone! My problem is, that I installed Spotify on my previous computer. It had a Hungarian IP address, but I was using it in Sweden, and Spotify worked perfectly. Then that computer broke, and I was given a Macbook from my Swedish school. I ...

  • Newbie
  • Hello everyone! My problem is, that I installed Spotify on my previous computer. It had a Hungarian IP address, but I was using it in Sweden, and Spotify worked perfectly. Then that computer broke, a...
  • user-removed
  • Not applicable
  • 251 Views
  • 3 replies
  • 0 likes
  • 251 Views
  • 3 replies
  • 0 likes

Here's an Idea

Dear Spotify, there is one simple thing I would like that if you included would likely keep me paying your fee untill you cease to exist. This simple thing is the ability to pay for 1-2 months in one go without subscribing. I just went to the shop to...

  • Casual Listener
  • Dear Spotify, there is one simple thing I would like that if you included would likely keep me paying your fee untill you cease to exist. This simple thing is the ability to pay for 1-2 months in one...
  • meahtenoha
  • Spotify
  • 306 Views
  • 4 replies
  • 1 likes
  • 306 Views
  • 4 replies
  • 1 likes

Desktop Pop-ups

Every time I boot up I get a whole bunch of Spotify pop-ups which I find very annoying! How do I prevent this?

  • Newbie
  • Every time I boot up I get a whole bunch of Spotify pop-ups which I find very annoying!  How do I prevent this?
  • meahtenoha
  • Spotify
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Premium worked for 4 days...

I bought Spotify Premium at a shop. The premium was supposed to last for 30 days... But today it ran out.. This really annoys me, since I paid for Spotify Premium! And when I logged in on spotify.com, it said that I'm currently using Spofity Free.. w...

  • Newbie
  • I bought Spotify Premium at a shop. The premium was supposed to last for 30 days... But today it ran out.. This really annoys me, since I paid for Spotify Premium! And when I logged in on spotify.com...
  • Peter__
  • Community Legend
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

Switching Facebook Accounts

I recently created a new facebook profile so as to get rid of a bunch of clutter on an old one. Is there a way to link the new profile to my current Spotify profile so I don't lose any of my playlists?

  • Casual Listener
  • I recently created a new facebook profile so as to get rid of a bunch of clutter on an old one. Is there a way to link the new profile to my current Spotify profile so I don't lose any of my playlist...
  • Michael_Barclay
  • Casual Listener
  • 206 Views
  • 2 replies
  • 0 likes
  • 206 Views
  • 2 replies
  • 0 likes

I didn't want to get the premium account for £10

Hello there, I wanted to get spotify premium with NUS discount. When I clicked "get premium" it automatically took £10 from my account. I have not consumed any music under spotify premium is it possible to either get, a refund or 2 months of spotify ...

  • Casual Listener
  • Hello there, I wanted to get spotify premium with NUS discount. When I clicked "get premium" it automatically took £10 from my account. I have not consumed any music under spotify premium is it possi...
  • Peter__
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Facebook friends still showing up after I unlinked my Facebook account!

I use Spotify Unlimited, and for a short while a few months ago, I linked my Facebook account to my Spotify account. I have since unlinked the two accounts, yet every time I have signed in since then, the same two Facebook friends keep appearing on t...

  • Visitor
  • I use Spotify Unlimited, and for a short while a few months ago, I linked my Facebook account to my Spotify account. I have since unlinked the two accounts, yet every time I have signed in since...
  • user-removed
  • Not applicable
  • 382 Views
  • 2 replies
  • 0 likes
  • 382 Views
  • 2 replies
  • 0 likes

Account already in use

Hi, I used to live in France, and I moved to Ireland in September. I can't use my account. I logged in with Facebook. But I can't change my profile to Ireland because every time I want to save changes, it says that my e-mail address is already in use...

  • Casual Listener
  • Hi,   I used to live in France, and I moved to Ireland in September. I can't use my account. I logged in with Facebook. But I can't change my profile to Ireland because every time I want to...
  • user-removed
  • Not applicable
  • 601 Views
  • 7 replies
  • 0 likes
  • 601 Views
  • 7 replies
  • 0 likes

Internet radio on Spotify

I would like to create an internet radio channel with Spotify but is not about music or songs. It is all my own content and I have full copyright. I wonder does Spotify accept non-music programme?

  • Casual Listener
  • I would like to create an internet radio channel with Spotify but is not about music or songs. It is all my own content and I have full copyright. I wonder does Spotify accept non-music programme?&nb...
  • Robbie
  • Spotify Legend
  • 883 Views
  • 3 replies
  • 0 likes
  • 883 Views
  • 3 replies
  • 0 likes

Subscription bug

Hi, I have been a spotify unlimited subscribed since October 2012. It worked normally for about a month, when after this month suddenly my account was changed back to a spotify free account. Everysince this day, I have been paying for my subscription...

  • Casual Listener
  • Hi,   I have been a spotify unlimited subscribed since October 2012. It worked normally for about a month, when after this month suddenly my account was changed back to a spotify free accoun...
  • Peter__
  • Community Legend
  • 244 Views
  • 3 replies
  • 0 likes
  • 244 Views
  • 3 replies
  • 0 likes

Lost music in playlist

Hey. When I woke up in the morning, I logged into my account and found a whole chunk of my music missing on my playlist, I forgot the name of the songs. Could a mod/admin recover them or something please. Thanks

  • Newbie
  • Hey. When I woke up in the morning, I logged into my account and found a whole chunk of my music missing on my playlist, I forgot the name of the songs.   Could a mod/admin recover them or...
  • Adam
  • Roadie
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

wont play

Thus is the 2nd time thus has happened in 3 months. All my songs are on the phone but they're now faded and I can't play them. Please fix the problem. Aggravated.

  • Visitor
  • Thus is the 2nd time thus has happened in 3 months. All my songs are on the phone but they're now faded and I can't play them. Please fix the problem. Aggravated.
  • Adam
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

NUS Extra discount transfer to a new account

I created a new account because I dislike being connected through/with Facebook, not to mention the aggresively transparent privacy settings on Spotify's end. Thank god Facebook is not mandatory anymore! Thats why I created a new account. Problem is ...

  • Newbie
  • I created a new account because I dislike being connected through/with Facebook, not to mention the aggresively transparent privacy settings on Spotify's end. Thank god Facebook is not mandatory anym...
  • Adam
  • Roadie
  • 709 Views
  • 1 replies
  • 0 likes
  • 709 Views
  • 1 replies
  • 0 likes