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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84957 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

662230 Views

13 replies

4 likes

Account
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

744385 Views

18 replies

29 likes

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Solved!! My premium card didn't even work

I had bought a $10 premium gift card yesterday and redeemed it last night. After I had purchased a month of Spotify premium, it told me the exact date and that my purchase was sucessful. However, I tried to pull it up on my iphone and computer but no...

Casual Listener

I had bought a $10 premium gift card yesterday and redeemed it last night. After I had purchased a month of Spotify premium, it told me the exact date and that my purchase was sucessful. However, I t...

syddviciouss

Casual Listener

438 Views

2 replies

0 likes

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  • 2 replies
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Spotify Followers

If someone follows me, can they see everything I listen to even if I have Spotify Social turned off in my settings?

Newbie

If someone follows me, can they see everything I listen to even if I have Spotify Social turned off in my settings? 

Peter__

Community Legend

983 Views

1 replies

0 likes

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  • 1 replies
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Lost playlist

Hello. For 2 days I got a 404 error. I was finally able to log in today and all my playlists and starred songs, etc are gone. On my pc it shows me as "premium" (which is correct) but on my phone it has me under a "free trial". So confused, I was lovi...

Visitor

Hello. For 2 days I got a 404 error. I was finally able to log in today and all my playlists and starred songs, etc are gone. On my pc it shows me as "premium" (which is correct) but on my phone it h...

Peter__

Community Legend

200 Views

1 replies

0 likes

  • 200 Views
  • 1 replies
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Actualizado Neva Version Spoty ya no sale lo que escuchan los amigos

Hol!!He actualizado a la nueva version de sopoty y ya no me sale a la derecha lo que escuchan o han escuchado mis amigos de FB.Solo lo que yo Sigo. Hay que caMBIAR alguna confi?? Gracias

Newbie

Hol!! He actualizado a la nueva version de sopoty y ya no me sale a la derecha lo que escuchan o han escuchado mis amigos de FB. Solo lo que yo Sigo.   Hay que caMBIAR alguna confi??  ...

208 Views

0 replies

0 likes

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How to take advantage of Movistar Spotify rebate

Good afternoon, I'm a premium user from Spain and I've seen Movistar (telephony company) is offering Spotify Premium with a discount of 40% in monthly fee. Must I cancel my account and open a new one to take advantage of this offer or is there any si...

Casual Listener

Good afternoon,   I'm a premium user from Spain and I've seen Movistar (telephony company) is offering Spotify Premium with a discount of 40% in monthly fee. Must I cancel my account and open ...

Sam

Spotify

1499 Views

8 replies

0 likes

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lost all playlists when unlinking to facebook

When browsing through preferences, I clicked the "deactivate from Facebook" button, more to see what it woudl do, rather than a desire to disconnect.It then reopened Spotify with NONE of my playlists that I have spent years building.Everything was go...

Casual Listener

When browsing through preferences, I clicked the "deactivate from Facebook" button, more to see what it woudl do, rather than a desire to disconnect. It then reopened Spotify with NONE of my playlis...

damien_mc

Casual Listener

467 Views

4 replies

0 likes

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Un paso atrás: no poder ver los seguidores

Hola, hoy mismo he actualizado y me encuentro con que en las listas ahora sólo puedes ver el número de suscriptores -bueno, ahora seguidores- pero no su identidad...solo aparecen tres o así... Esto es así o hay alguna forma de ver quiénes están suscr...

Visitor

Hola, hoy mismo he actualizado y me encuentro con que en las listas ahora sólo puedes ver el número de suscriptores -bueno, ahora seguidores- pero no su identidad...solo aparecen tres o así... &nbsp...

bfsh_lz9s-eai

Newbie

109635 Views

33 replies

96 likes

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  • 96 likes

Solved!! Deleted playlist by mistake

I deleted a playlist called Barbra's favorites. Can someone please help me?

Casual Listener

I deleted a playlist called Barbra's favorites. Can someone please help me?

Peter__

Community Legend

345 Views

1 replies

0 likes

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Recover playlist

HiI accidently removed some of my playlists. Can you please recover them for me?Username - azharashraf92@gmail.comThanks

Newbie

Hi I accidently removed some of my playlists. Can you please recover them for me? Username - azharashraf92@gmail.com Thanks

Peter__

Community Legend

169 Views

1 replies

0 likes

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Solved!! Premium Account

I have been paying for a Premium account for the last 18 months and all of a sudden I start receiving commercials. Today I had to download a new version of Spotify and it states I am no longer Premium even though my last payment was less than a month...

Casual Listener

I have been paying for a Premium account for the last 18 months and all of a sudden I start receiving commercials.  Today I had to download a new version of Spotify and it states I am no longer ...

AnthonyK

Casual Listener

439 Views

4 replies

0 likes

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Does the 4.99 unlimited account get rid of ads on mobile as well?

I know it doesn't allow on-demand streaming on mobile, but do ads go away on mobile, for the radio function?

Newbie

I know it doesn't allow on-demand streaming on mobile, but do ads go away on mobile, for the radio function?

Peter__

Community Legend

1424 Views

15 replies

0 likes

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  • 15 replies
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Charged £119.88 for my account this month

Having not even been able to log in to my spotify account (that's another story), I have been charged £119.88 this month for my usual £9.99 premium account. I am heavily pregnant and was due to move in to my new rented house this week, i cannot do so...

Visitor

Having not even been able to log in to my spotify account (that's another story), I have been charged £119.88 this month for my usual £9.99 premium account. I am heavily pregnant and was due to move ...

Schokopizza

Regular

904 Views

6 replies

0 likes

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Please help me!

I forgot my old user account name and my old email adress is no longer valid as it was connected to my old business email account my credit card is still being charged and i have sent to emails to spotify with no response if anyone from spotyify read...

Newbie

I forgot my old user account name and my old email adress is no longer valid as it was connected to my old business email account my credit card is still being charged and i have sent to emails to sp...

246 Views

0 replies

0 likes

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Solved!! subscription

3 days before my premium subscription was due, I went on to Spotify to reduce the subscription level, however I now find that this hasn't happened and that I am still a premium subscribed and was chared again the full amount on the 7 th March. Bceaus...

Newbie

3 days before my premium subscription was due, I went on to Spotify to reduce the subscription level, however I now find that this hasn't happened  and that I am still a premium subscribed ...

greatskillz

Casual Listener

715 Views

6 replies

0 likes

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Can barely use Spotify on my laptop since the update! Refund???

It works on my iPhone, but why should I pay my monthly subscription for a half working service?? I would personally like not to pay a penny until the sloth which is the current version is corrected. The previous update was fast and worked a dream. Th...

Casual Listener

It works on my iPhone, but why should I pay my monthly subscription for a half working service?? I would personally like not to pay a penny until the sloth which is the current version is corrected. ...

Peter__

Community Legend

338 Views

1 replies

0 likes

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  • 1 replies
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Please delete my account

Hello Spotify I have tried to send you an mail in the contact form, can you please delete my account, so im not binded to my facebook.. And then i can signup for a regular Spotify Account and pay for premium Best RegardsSteffen

Visitor

Hello Spotify   I have tried to send you an mail in the contact form, can you please delete my account, so im not binded to my facebook.. And then i can signup for a regular Spotify Account an...

Psanchez

Newbie

727 Views

6 replies

0 likes

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Can you dowload unlimited music with spotify Premium in an Ipod?

Hello!! I'm interested in the Spotify Premium. I have a doubt: can you with Spotify Premium dowload all the music that you want and copy it in an Ipod? And this music, is yours definitively? Thank very much!!

Casual Listener

Hello!!   I'm interested in the Spotify Premium. I have a doubt: can you with Spotify Premium dowload all the music that you want and copy it in an Ipod? And this music, is yours definitively?...

Peter__

Community Legend

564 Views

1 replies

0 likes

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pin unreadable

when i tried to scrap off the protection of my pin some parts of the pin fell of and it became unreadable..

Newbie

when i tried to scrap off the protection of my pin some parts of the pin fell of and it became unreadable..

Peter__

Community Legend

587 Views

1 replies

0 likes

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  • 1 replies
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Wrong name top right

There is a wrong name on the top right in my spotify, I'd like it removed. It's not my facebook name, I don't have facebook and I can't unconnect to a facebook account because my spotify isn't connected to one.

Regular

There is a wrong name on the top right in my spotify, I'd like it removed. It's not my facebook name, I don't have facebook and I can't unconnect to a facebook account because my spotify isn't connec...

Peter__

Community Legend

1503 Views

13 replies

0 likes

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Subscription mix up

I have a subscription to spotify but when I log in it tells me I don't but when I log in on the website it says I do have a subscription.I use spotify on my ipad and I usually sign in via Facebook.

Newbie

I have a subscription to spotify but when I log in it tells me I don't but when I log in on the website it says I do have a subscription.I use spotify on my ipad and I usually sign in via Facebook.

Peter__

Community Legend

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes