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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1077613 Views
  • 118 replies
  • 104 likes
  • Account
  • 1077613 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49523 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49523 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145688 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145688 Views
  • 4840 replies
  • 118 likes

Support? What support? RE: Hacked account

Ref: 520262 So whilst using the desktop Spotify I noticed the message saying my account has been used on another device. Later when trying to use mobile Spotify it would not login.When I tried resetting my password it said my email address isn't regi...

  • Regular
  • Ref: 520262   So whilst using the desktop Spotify I noticed the message saying my account has been used on another device. Later when trying to use mobile Spotify it would not login. ...
  • Paulo
  • Regular
  • 145 Views
  • 3 replies
  • 0 likes
  • 145 Views
  • 3 replies
  • 0 likes

purchases

Good morning , I have been charged 4 times for buying 100 downloads when I am sure I haven´t purchased them. How can this be possible ?

  • Casual Listener
  • Good morning ,   I have been charged 4 times for buying 100 downloads when I am sure I haven´t purchased them. How can this be possible ?
  • VALMAC73
  • Casual Listener
  • 72 Views
  • 2 replies
  • 0 likes
  • 72 Views
  • 2 replies
  • 0 likes

Solved!! Paid for premium and nothing is working

Why aren't any of my things working on my spotify premium. I have had a receipt for monies to be taken but can't get anything to work HELP

  • Newbie
  • Why aren't any of my things working on my spotify premium. I have had a receipt for monies to be taken but can't get anything to work HELP
  • carmenli520
  • Casual Listener
  • 251 Views
  • 6 replies
  • 0 likes
  • 251 Views
  • 6 replies
  • 0 likes

Paying for Premium Service - I get Commercials, no high quality and no android service

I'm seeing this theme all over the boards but no solution. I've tried contacting Spotify three times ni the last few weeks, the latest earlier today. NO RESPONSE. nothing, nada, Below is a copy of my posts earlier. I thought I would try starting a ne...

  • Regular
  • I'm seeing this theme all over the boards but no solution.  I've tried contacting Spotify three times ni the last few weeks, the latest earlier today. NO RESPONSE. nothing, nada,  &nbsp...
  • hawkinspamela68
  • Newbie
  • 354 Views
  • 7 replies
  • 0 likes
  • 354 Views
  • 7 replies
  • 0 likes

I have a premium account but my pc says I'm using a free account

I have a premium account that works on my iPhone. I'm logged in on the phone and my PC using the same account, yet my PC says I'm using Spotify free. How do I link these devices?

  • Newbie
  • I have a premium account that works on my iPhone. I'm logged in on the phone and my PC using the same account, yet my PC says I'm using Spotify free.  How do I link these devices?
  • 90 Views
  • 0 replies
  • 0 likes
  • 90 Views
  • 0 replies
  • 0 likes

Charged $9.99 during premium trial

I want to know why i was charged 9.99 during my spotify premium trial period. I have already cancelled my account because of the mix up. Anyone know how i can get a refund?

  • Newbie
  • I want to know why i was charged 9.99 during my spotify premium trial period.  I have already cancelled my account because of the mix up.  Anyone know how i can get a refund?
  • 70 Views
  • 0 replies
  • 0 likes
  • 70 Views
  • 0 replies
  • 0 likes

Premium Spoitify for Iphone isn't working

For the last week my spotify on my Iphone has been messing up. First it was running very slow. Then it started freezing within the first 30 seconds of opening. I deleted it from my iphone and redownloaded and installed. Now I can't get it to log in. ...

  • Newbie
  • For the last week my spotify on my Iphone has been messing up. First it was running very slow. Then it started freezing within the first 30 seconds of opening. I deleted it from my iphone and redownl...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

J'ai acheter 10 musique

bonjour, voilà il y a un petit soucis j'étais sur mon spotify et comme par magie j'ai eu 9,99€ de débitter sur mon compte paypal car sois dissant j'ai acheter 10 titres de musiques alors que je n'ai rien acheter cordialement

  • Newbie
  • bonjour, voilà il y a un petit soucis j'étais sur mon spotify et comme par magie j'ai eu 9,99€ de débitter sur mon compte paypal car sois dissant j'ai acheter 10 titres de musiques alors que je n'a...
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

I've purchased a subscription and my account is still saying upgrade

I purchased a subscription a few hours ago. It didn't instantly give me access. I have since (in chronological order): - restarted spotify app - logged out and back in (of windows) - removed spotify app, redownloaded and installed. Problem still exis...

  • Casual Listener
  • I purchased a subscription a few hours ago.   It didn't instantly give me access.   I have since (in chronological order):   - restarted spotify app - logged out and back...
  • Quasso
  • Casual Listener
  • 99 Views
  • 2 replies
  • 0 likes
  • 99 Views
  • 2 replies
  • 0 likes

Solved!! "Nicki Minaj" also appears as a different artist called "Nicky Manaj", it's spelled wrong.

The album "It's Barbie B***h" appears as an album of "Nicky Manaj", when it should be included in the list of Nicki Minaj's albums. It's spelled wrong. Here's the link: Nicky Manaj

  • Newbie
  • The album "It's Barbie B***h" appears as an album of "Nicky Manaj", when it should be included in the list of Nicki Minaj's albums. It's spelled wrong. Here's the link: Nicky Manaj
  • user-removed
  • Not applicable
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Lost playlists

Dear moderator, I opened up Spotify and was made to log in (I had not logged out), now all my playlists and starred tracks have disappeared, how can I get these back? Thanks. Masiejane

  • Casual Listener
  • Dear moderator, I opened up Spotify and was made to log in (I had not logged out), now all my playlists and starred tracks have disappeared, how can I get these back? Thanks. Masiejane
  • Richard
  • Roadie
  • 120 Views
  • 5 replies
  • 0 likes
  • 120 Views
  • 5 replies
  • 0 likes

How do I log into the pc app via facebook?

Hello. Brand new spotify account just created on the website and then downloaded the app. Cannot log into app on windows 7. There is no error code, just a message that my username or password is incorrect. I have changed my password on facebook as su...

  • Newbie
  • Hello. Brand new spotify account just created on the website and then downloaded the app. Cannot log into app on windows 7. There is no error code, just a message that my username or password is...
  • Axspeo
  • Newbie
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

change Facebook account on spotify

Hello!I have logged on to my friend's spotify with my facebook account and now I can not get rid of my account on her spotify. How do I remove it? so her Facebook account can be there instead?

  • Newbie
  • Hello! I have logged on to my friend's spotify with my facebook account and now I can not get rid of my account on her spotify. How do I remove it? so her Facebook account can be there instead? &n...
  • meahtenoha
  • Spotify
  • 521 Views
  • 1 replies
  • 0 likes
  • 521 Views
  • 1 replies
  • 0 likes

Solved!! Don't see purchase option

I don't see purchase option in the desktop windows app.

  • Casual Listener
  • I don't see purchase option in the desktop windows app.
  • Sam
  • Spotify
  • 280 Views
  • 3 replies
  • 0 likes
  • 280 Views
  • 3 replies
  • 0 likes

Songs missing from playlist

Hi, I opened up Spotify on my laptop some time ago, and opened my playlist. As I watched, some of my songs disappeared, and the playlist settled down at 138 tracks. It had 207 tracks before. My phone (Android) still shows the playlist as having 207 t...

  • Casual Listener
  • Hi,   I opened up Spotify on my laptop some time ago, and opened my playlist. As I watched, some of my songs disappeared, and the playlist settled down at 138 tracks. It had 207 tracks befor...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Premium not working on Desktop or iPhone

Heya, I've recently brought Premium and I've tried it on my Desktop but it still comes up saying I'm a free user. I try to play it on my iPhone and it gives me the choice to upgrade to Premium which I already are. Please help?

  • Newbie
  • Heya, I've recently brought Premium and I've tried it on my Desktop but it still comes up saying I'm a free user.   I try to play it on my iPhone and it gives me the choice to upgrade to Pre...
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Errpr 410 problem

For the whole day I have not been able to access spotify online, as it says my 'password is incorect' This is strange as It signs me in automatically all the time, and I have not changed my password since I last used spotify. I tried logging in with ...

  • Newbie
  • For the whole day I have not been able to access spotify online, as it says my 'password is incorect' This is strange as It signs me in automatically all the time, and I have not changed my password ...
  • Sam
  • Spotify
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Grayed out songs

So I have a free account, and sometimes the songs get grayed out. I'm assuming it's because I get a limited amount of plays of the song. My question is will I be able to play them again in the future, and if so, when? Thanks. Sorry if this is in the ...

  • Casual Listener
  • So I have a free account, and sometimes the songs get grayed out. I'm assuming it's because I get a limited amount of plays of the song. My question is will I be able to play them again in the future...
  • Stupify
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! how to renew my offline mode license

First I had the trail spotify for like 48 hours then I signed up with all my credit card info and everything for the real thing. I can only listen to music when I have service or on wifi. When I switch to offline mode it says "Your license to listen ...

  • Newbie
  • First I had the trail spotify for like 48 hours then I signed up with all my credit card info and everything for the real thing.  I can only listen to music when I have service or on wifi. When ...
  • spirosst
  • Newbie
  • 9980 Views
  • 17 replies
  • 0 likes
  • 9980 Views
  • 17 replies
  • 0 likes

Activated premium on wrong Spotify account.

Hi! I got a year free Premium form my cell phone network provider (Chess) but when I activated it I messed up and activated it for the wrong account. I need to get premium on the right account, how?

  • Newbie
  • Hi! I got a year free Premium form my cell phone network provider (Chess) but when I activated it I messed up and activated it for the wrong account. I need to get premium on the right account, how?
  • osornios
  • Spotify Star
  • 251 Views
  • 3 replies
  • 0 likes
  • 251 Views
  • 3 replies
  • 0 likes