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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

291777 Views

529 replies

34 likes

Account
Free
  • 291777 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13688 Views

6 replies

11 likes

Security
  • 13688 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541428 Views

990 replies

115 likes

Account
  • 541428 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129675 Views

74 replies

12 likes

Account
Login
Premium
  • 129675 Views
  • 74 replies
  • 12 likes

Reactivating Student Account

My premium membership was stopped as thedebit card i was using was stolen and consequently my last due payment wasn't processed as i had put a stopon the card. Now when i try to re-register using the nus extra discount i am being told that it can not...

Newbie

My premium membership was stopped as thedebit card i was using was stolen and consequently my last due payment wasn't processed as i had put a stopon the card.   Now when i try to re-register ...

Sam

Spotify

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

account disabled, and some other wierd stuff

Heya! This is an account I have made to be able to post this.. Right.. So, a few days ago I got this email from the spotify community (apperently?), but it looked fake/like spam, and its content looked unfamiliar. It said that I had requested for my ...

Newbie

Heya! This is an account I have made to be able to post this..   Right.. So, a few days ago I got this email from the spotify community (apperently?), but it looked fake/like spam, and its...

Sam

Spotify

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

A smorgasbord of complete nonsense - Creating a Spotify account has become impossible

The problems are as follows. 1) I attempted to register earlier in the day and was told the username was taken, for every possible username variable that exists in the world2) I try to register later in the day, only to be told that the email I was u...

Casual Listener

The problems are as follows.   1) I attempted to register earlier in the day and was told the username was taken, for every possible username variable that exists in the world 2) I try to reg...

Richard

Community Legend

395 Views

4 replies

0 likes

  • 395 Views
  • 4 replies
  • 0 likes

Still waiting for instruction mail

Hi, I tried to reset my password but I am not receiving an instruction mail. What can I do? Thanks

Newbie

Hi, I tried to reset my password but I am not receiving an instruction mail. What can I do? Thanks

Peter__

Community Legend

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Solved!! New Subcription question

If I subscribe to the premium package, is there any limit on the amount of hours you can play music per month?

Casual Listener

If I subscribe to the premium package, is there any limit on the amount of hours you can play music per month?

stinkyspot

Casual Listener

349 Views

2 replies

0 likes

  • 349 Views
  • 2 replies
  • 0 likes

i payed for spotify unlimited only get spotify free

I have the problem that i pay for spotify unlimited but my account only say free and i can only use free service.worked fined for two months then this happened out of the blue.the last payment was drawn from my bank card 2013-04-01.account. account n...

Newbie

I have the problem that i pay for spotify unlimited but my account only say free and i can only use free service.worked fined for two months then this happened out of the blue.the last payment was dr...

meahtenoha

Spotify

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Password reset not working

I tried signing up when I learned you can now use spotify without Facebook. (Only reason I have Facebook account is for Spoitfy). The day I tried to sign up I got a bunch of "Username not available" messages. I waited until the next day and tried aga...

Visitor

I tried signing up when I learned you can  now use spotify without Facebook. (Only reason I have Facebook account is for Spoitfy). The day I tried to sign  up I got a bunch of "Username not...

Peter__

Community Legend

815 Views

4 replies

0 likes

  • 815 Views
  • 4 replies
  • 0 likes

New phone appears to login to a different Spotify Premium account buy on same email address

My Spotify premium account has been working fine on all devices until I changed my phone. When I login in to my account on the phone it appears to login to a totally new (blank) account, even though I have used the correct email address and the origi...

Casual Listener

My Spotify premium account has been working fine on all devices until I changed my phone.   When I login in to my account on the phone it appears to login to a totally new (blank) account, eve...

Peter__

Community Legend

799 Views

3 replies

1 likes

  • 799 Views
  • 3 replies
  • 1 likes

Premium disappeared

Yesterday Spotify worked fine. I have a Spotify account and have been billed monthly for more than a year without a problem. Today, Spotify says I have a free account and won't let me upgrade.

Casual Listener

Yesterday Spotify worked fine. I have a Spotify account and have been billed monthly for more than a year without a problem.   Today, Spotify says I have a free account and won't let me upgrad...

Peter__

Community Legend

415 Views

3 replies

0 likes

  • 415 Views
  • 3 replies
  • 0 likes

Payed for Premium though wanted to get the student deal

Hi, I recently signed up for premium and there was no where to add student discount, I ended up paying the full price, is there anyway I can fix this I have emailed support already though I don't want the full amount of money to be coming out of my c...

Casual Listener

Hi,   I recently signed up for premium and there was no where to add student discount, I ended up paying the full price,  is there anyway I can fix this I have emailed support already tho...

Peter__

Community Legend

338 Views

5 replies

0 likes

  • 338 Views
  • 5 replies
  • 0 likes

Can't buy subscription

Hi, I can't buy Spotify Unlimited anymore. I've always chosen to pay with PayPal (without credit card). But now this won't work anymore. I only can choose PayPal with credit card... But I dont have one. Greetings!

Casual Listener

Hi,   I can't buy Spotify Unlimited anymore. I've always chosen to pay with PayPal (without credit card). But now this won't work anymore. I only can choose PayPal with credit card... But I do...

Freakz0rz

Casual Listener

579 Views

6 replies

0 likes

  • 579 Views
  • 6 replies
  • 0 likes

Account holder details and payer details different. we both want to cancel. how?

I put my my card details on my friends spotify account to pay for 'premium'. He doesn 't use it at all and can't remember the password. the account may be in his brothers name he 's not sure. we want to cancel it. all he could do was cancel the app. ...

Newbie

I put my my card details on my friends spotify account to pay for 'premium'. He doesn 't use it at all and can't remember the password. the account may be in his brothers name he 's not sure. we want...

Liam

Community Legend

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
  • 0 likes

Solved!! bought an e gift subscription to wrong recipient email adress

i just bought an e gift subscription and i have been charged for it but recipient has not recieved email and neither have I? i may have entered the wrong address for recipient..please help....u can repond to *******@gmail.com

Newbie

i just bought an e gift subscription and i have been charged for it but recipient has not recieved email and neither have I? i may have entered the wrong address for recipient..please help....u can r...

Sam

Spotify

651 Views

3 replies

0 likes

  • 651 Views
  • 3 replies
  • 0 likes

Nasty Account Problems... help?

I hope someone here can help me out. I've been wanting to try Spotify for a long time, but I don't have a Facebook account. I was happy to see that Spotify finally got rid of that requirement at some point, and tried to sign up. I've tried to registe...

Newbie

I hope someone here can help me out. I've been wanting to try Spotify for a long time, but I don't have a Facebook account. I was happy to see that Spotify finally got rid of that requirement at some...

Sam

Spotify

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Can't Create New Account

I am trying to create a new account without using facebook and am unable to. First was told that the username was taken, though it couldn't be because I tried several varitations using letter, numbers and symbols and the page would only red box me af...

Newbie

I am trying to create a new account without using facebook and am unable to.  First was told that the username was taken, though it couldn't be because I tried several varitations using letter, ...

Sam

Spotify

1721 Views

2 replies

0 likes

  • 1721 Views
  • 2 replies
  • 0 likes

I was offered a free premium trial but you charged me

???????????????????????????? no way to get help i will dispute the charge

Music Fan

????????????????????????????   no way to get help   i will dispute the charge

Sam

Spotify

685 Views

8 replies

0 likes

  • 685 Views
  • 8 replies
  • 0 likes

Login Issues and probably triple account

Hello,I first created my account with facebook, but then I got tired of being "social" so I created a spotify account and I tried to get my old playlists connecting the two. This didn't work as I expected: I had no playlist and there was still "anoth...

Newbie

Hello, I first created my account with facebook, but then I got tired of being "social" so I created a spotify account and I tried to get my old playlists connecting the two. This didn't work as I e...

Peter__

Community Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Please delete my account

Hello Spotify I have tried to send you an mail in the contact form, can you please delete my account, so im not binded to my facebook.. And then i can signup for a regular Spotify Account and pay for premium Best RegardsSteffen

Visitor

Hello Spotify   I have tried to send you an mail in the contact form, can you please delete my account, so im not binded to my facebook.. And then i can signup for a regular Spotify Account an...

Psanchez

Newbie

640 Views

6 replies

0 likes

  • 640 Views
  • 6 replies
  • 0 likes

Accidentally deleted my playlist

Hello I accidentally deleted my playlist today. It is called stuff i listen to can someone please help me.

Casual Listener

Hello I accidentally deleted my playlist today. It is called stuff i listen to can someone please help me.    

Kalifa

Casual Listener

270 Views

2 replies

0 likes

  • 270 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Premium Problem

Back in December, I had decided to try Spotify Premium because I wanted to listen to music on my phone. In January I got a new phone from my best friend and decided I didn't want Spotify Premium anymore. I got on there and removed it, only to find in...

Newbie

Back in December, I had decided to try Spotify Premium because I wanted to listen to music on my phone. In January I got a new phone from my best friend and decided I didn't want Spotify Pr...

Peter__

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes