Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Mitt konto är kapat, sätter inte in mitt nya kort, föränn det har blivit rtt ärende av detta företag har gått in och dragit 11000kr från mitt kontokort, allt är polisanmält och Master card håller på att göra ett ärende av detta, då kan inte Spotify t...
Mellowship Slinky in B Major. This song needs to be re-uploaded, replayed it twice to make sure and in the same spot about halfway through the song it skips and also ends before the end of the actual song. Definitely not a problem on my side, sounds ...
I got a receipt from Spotify and it seemed to work fine on my other computer. But that had to go in for service and when i now installed Spotify on my desktop in back to free! What has happend? And how do i fix it?
Hey!I was helping my brother getting this "one month free"-spotify premium thing by adding my visa-card details. But now, when I want to remove these, it doesn't work. Anyone experienced this problem before? I'm not keen on paying for two premium acc...
Hello I have been having two spotify accounts for a while now and it annoys me. first i had a free user. Then i used an offer by my telephone company to get half a year of free premium. the y ahd to create a new account for this because they could no...
I recently put my band's music on spotify (Cain Marko) and have noticed recently that it is not on there anymore. I went through The Record Union to do it and they still say it's there. I have no idea why it's gone. Does anyone have any ideas? Otherw...
Hi, I was having trouble getting Spotify to work on my iPad (no resolved) so I tried to access via facebook which I believe has no created a second account for me? How do I delete the facebook account? I want to change my password on my main account ...
Hi I can not log into my account more than almost half year, try to change facebook password, email, tried everything still did not work. Can anyone help??????
Hello everyone, on the 13th of Febuary I will be leaving for 5 months to south east Asia. I am using spotify premium now. But I won't be using it there. Is it possible to automatically cancel my subscribtion starting on the 13th of february? Greeting...
Hi, I've been tryign to unsubscribe before my 30 day trial elapses today without any luck. I've contacted customer services via the contact form and waiting for a reply. Can you confirm if I will be billed today or tomorrow please. I'm concerned that...
Hi, I have a premium account, the payment trough my VISA went trough, but I have no acces to the Premium services. Is there a way to contact Spotify, or how do I solve this?
A friend of mine keeps getting Mails from "me", telling her what i am doing on spotify and asking her, to join. She is NOT using Spotify and is not planning to do so. How come that spotify uses my Name to send spam?
I wanted to get Spotify Premium for my Kindle Fire HD, so I bought a $30 Spotify gift card today and tried to redeem it at www.spotify.com/redeem. I tried multiple times but it would not work. Every time I type the code in and press 'Redeem' this pop...
Isn't it supposed to be that you log into Spotify Mobile for the first time (via Facebook OR email address) and then you can get a 48 hour free trial of spotify premium? I logged into mobile (with email, not fb) for the first time and it will not all...
Like it seems many people before me I've been charged twice for Premium this month. I cannot afford this - can anyone help me get back my money please...
hey, i'll go to ireland for 6 month. is it possible to pay with paypal in ireland? or do i need a cc/bank account or similar?
I signed up for Premium about 3 days ago and my iPhone does not recognize my account as Premium. I signed in with my Facebook account, which has Premium. Uninstalled the app, reinstalled it, still nothing.
Why is this???
Hi, I have seen this topic on the forum but send a separate message about this 'cos I didn't get the info I was looking for. I first started with a free account on my computer and then bought an Iphone and took a premium account on it. I have since t...
My spotify on my phone isn't working either. I brought premium a while back and it was working fine but now it's not working at all. Could you help?