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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9150 Views
  • 2 replies
  • 9 likes
  • Security
  • 9150 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483178 Views
  • 979 replies
  • 111 likes
  • Account
  • 483178 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211208 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211208 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121087 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121087 Views
  • 72 replies
  • 12 likes

Connection error after latest upgrade

Just upgraded to the latest Spotify and now I'm in constant offline mode. I was listening to music when it asked me to upgrade, I did and now it's not working. (Error code 101) Did something change in the latest patch? Using Windows 7 btw.

  • Casual Listener
  • Just upgraded to the latest Spotify and now I'm in constant offline mode. I was listening to music when it asked me to upgrade, I did and now it's not working. (Error code 101)   Did somethi...
  • Korpasjaervii
  • Casual Listener
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Utter Rubbish

So often SPOTIFY with SONOS stops working. I try to contact you and nothing happens - I'm a big Spotify fan but it is becoming so unrelaible its pointless paying £10 per month - please contact me - i don't want to give up on you

  • Newbie
  • So often SPOTIFY with SONOS stops working. I try to contact you and nothing happens  - I'm a big Spotify fan but it is becoming so unrelaible its pointless paying £10 per month  -  ple...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Solved!! Would Spotify work in Korea?

Hi there, I'm currently using Spotify on a premium account in Australia. I will be on a holiday for two months in South Korea, and I just wanted to know if my Spotify will work fine. I will be taking my mac, iPad and iPhone.

  • Casual Listener
  • Hi there,   I'm currently using Spotify on a premium account in Australia. I will be on a holiday for two months in South Korea, and I just wanted to know if my Spotify will work fine. &...
  • MattJamesTaylor
  • Music Fan
  • 3174 Views
  • 3 replies
  • 0 likes
  • 3174 Views
  • 3 replies
  • 0 likes

nature sounds

a few days ago, i listened to a nature sounds playlist on spotify. but, now everytime i try to listen to my starred playlist, it plays one song and then goes to the 7 hours of nature sounds playlist. how do i fix this?

  • Casual Listener
  • a few days ago, i listened to a nature sounds playlist on spotify.  but, now everytime i try to listen to my starred playlist, it plays one song and then goes to the 7 hours of nature sounds pla...
  • neo-x
  • Community Legend
  • 463 Views
  • 3 replies
  • 0 likes
  • 463 Views
  • 3 replies
  • 0 likes

"Sing um dein Leben" Album

When is this album available?!

  • Casual Listener
  • When is this album available?!
  • 242 Views
  • 0 replies
  • 1 likes
  • 242 Views
  • 0 replies
  • 1 likes

Solved!! Consolidating Accounts

I set up a Spotify premum account for my father under one of my email accounts by registering him for Facebook. We shared use of the account but he now no longer uses it and I would like to consolidate my Spotify Premium account under his Facebook na...

  • Casual Listener
  • I set up a Spotify premum account for my father under one of my email accounts by registering him for Facebook.   We shared use of the account but he now no longer uses it and I would like t...
  • gunnellr
  • Casual Listener
  • 593 Views
  • 2 replies
  • 0 likes
  • 593 Views
  • 2 replies
  • 0 likes

membership

Oct 18 I subscribed and paid for spotify unlimitted then immediately upgraded to premium today. but I still can't listen to songs that require premium memership . I have tried logging in and out of spotify, I have restarted my cell twice, and I even ...

  • Regular
  • Oct 18 I subscribed and paid for spotify unlimitted then immediately upgraded to premium today. but I still can't listen to songs that require premium memership . I have tried logging in and out of ...
  • cam619
  • Regular
  • 1572 Views
  • 8 replies
  • 0 likes
  • 1572 Views
  • 8 replies
  • 0 likes

Problem mix 2 artists in 1

Hi, There is a problem with artist "Deluxe". The album "Polishing Peanuts EP" is from an other artist band named "Deluxe". This band is different from "Deluxe" the galician rock band wich is described in spotify. I don't know where i can report this ...

  • Casual Listener
  • Hi,   There is a problem with artist "Deluxe". The album "Polishing Peanuts EP" is from an other artist band named "Deluxe". This band is different from "Deluxe" the galician rock band w...
  • 190 Views
  • 0 replies
  • 2 likes
  • 190 Views
  • 0 replies
  • 2 likes

No Ecard received

Hello, I've purchased a 6 month premium Ecard to my girlfriend, but she didn't receive anything yet (already 24 hour ago) On the other hand, my credit card was charged for that. Could you please help me on this issue ? Please find my order informatio...

  • Newbie
  • Hello,   I've purchased a 6 month premium Ecard to my girlfriend, but she didn't receive anything yet (already 24 hour ago) On the other hand, my credit card was charged for that.  ...
  • Peter__
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Solved!! Why does spotify automaticly create new accounts through facebook??

Hi! I have been reading in the forum and apparently a lot of people have the same problem as me. Spotify has created a second account for me through my facebook-account without me knowing about it. How does that happen and how do I avoid that? To som...

  • Regular
  • Hi!   I have been reading in the forum and apparently a lot of people have the same problem as me.    Spotify has created a second account for me through my facebook-account wi...
  • krisje
  • Casual Listener
  • 819 Views
  • 8 replies
  • 0 likes
  • 819 Views
  • 8 replies
  • 0 likes

Solved!! Registered. Not working. Free account.

Anyone else having difficulty with Spotify? I'm registered but it keeps taking me to the registration page. It tells me I'm logged in but apparently still wants me to sign up. I'm all signed up. Can't get to the dashboard thing to play anything.

  • Visitor
  • Anyone else having difficulty with Spotify? I'm registered but it keeps taking me to the registration page. It tells me I'm logged in but apparently still wants me to sign up. I'm all signed up. Can'...
  • meahtenoha
  • Spotify
  • 481 Views
  • 5 replies
  • 0 likes
  • 481 Views
  • 5 replies
  • 0 likes

Travel Spotify Not Working (Colombia)

I just purchased Spotify Premium after my free 14 days ran out. I logged out and logged back into my account and I still do not have access. Is there a setting within preferences that I am missing? Any suggestions?

  • Newbie
  • I just purchased  Spotify Premium after my free 14 days ran out.  I logged out and logged back into my account and I still do not have access.  Is there a setting within preferences th...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Solved!! Can't get Netflix offer (DK)

Hi I created my Netflix shortly after it launched in Denmark. I have been to http://netflix.com/spotify a few times, but can't seem to activate the offer. My subscription plan for Netflix keeps reading "Du er i gang med en prøveperiode på 31 dage (Yo...

  • Newbie
  • Hi   I created my Netflix shortly after it launched in Denmark. I have been to http://netflix.com/spotify a few times, but can't seem to activate the offer. My subscription plan for Netflix ...
  • Jude
  • Spotify Legend
  • 752 Views
  • 1 replies
  • 0 likes
  • 752 Views
  • 1 replies
  • 0 likes

Lost playlist and loss of premium account even though charged

Hi, I have followed the threads but they do not work for me. I have lost my playlists and my premium account. I continue to be charged. What is going on? Thanks

  • Casual Listener
  • Hi,   I have followed the threads but they do not work for me. I have lost my playlists and my premium account. I continue to be charged. What is going on?   Thanks
  • Sam
  • Spotify
  • 289 Views
  • 3 replies
  • 0 likes
  • 289 Views
  • 3 replies
  • 0 likes

Charged twice when upgraded to Premium

As the title suggests, i upgraded yesterday to a premium account and was billed twice under different ID numbers? How do go about getting a refund or using the payment against next months bill? Thanks in advance

  • Newbie
  • As the title suggests, i upgraded yesterday to a premium account and was billed twice under different ID numbers?   How do go about getting a refund or using the payment against next months ...
  • Sam
  • Spotify
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

premium subscription associated with partner

Is a user with a premium subscription associated with your partner Telia able to access his or her's account on a cellphone that isn't on a Telia provider?

  • Casual Listener
  • Is a user with a premium subscription associated with your partner Telia able to access his or her's account on a cellphone that isn't on a Telia provider?
  • atwe
  • Casual Listener
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Login issue

I'm trying to login to spotify through Facebook but it's saying I may have changed or misspelled my user name or password. I haven't changed a thing! Anyone know how to fix this? I want my music back on my phone!

  • Casual Listener
  • I'm trying to login to spotify through Facebook but it's saying I may have changed or misspelled my user name or password. I haven't changed a thing! Anyone know how to fix this? I want my music back...
  • Sam
  • Spotify
  • 206 Views
  • 3 replies
  • 0 likes
  • 206 Views
  • 3 replies
  • 0 likes

premium not working

I just activated my premium acct and when I try to listen to music on my phone it says its only available to premium members (which I am) and defaults to radio station. The only thing I want it for is on demand music on my phone! Is there a wait peri...

  • Newbie
  • I just activated my premium acct and when I try to listen to music on my phone it says its only available to premium members (which I am) and defaults to radio station. The only thing I want it for i...
  • Sam
  • Spotify
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

Songs showing up but can't play

For example I can search and find Skyfall by Adele but its not available to play. It's been 3 weeks since its release. What is the hold up. If I'm going to have to wait a month for every new release then Spotify is not worth it IMO.

  • Music Fan
  • For example I can search and find Skyfall by Adele but its not available to play. It's been 3 weeks since its release. What is the hold up. If I'm going to have to wait a month for every new release ...
  • Liam
  • Community Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Bogus Charge

I am posting here because there is no other way I have received a response. I have tried several times to cancel my account and am still being charged. I have not used this service in months but continue to be charged. Please contact me asap.Calebpw

  • Regular
  • I am posting here because there is no other way I have received a response. I have tried several times to cancel my account and am still being charged. I have not used this service in months but cont...
  • tn5421
  • Newbie
  • 556 Views
  • 9 replies
  • 0 likes
  • 556 Views
  • 9 replies
  • 0 likes