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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653887 Views

13 replies

4 likes

Account
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  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734360 Views

18 replies

29 likes

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Password Issues

I have spotify for a year now on my PC. I recently got a new phone and tried to use the spotify app. It would not take my password. I tried to reset my password. It said that it was reset. Now I can't log into the phone or my PC. I have tried to rese...

Casual Listener

I have spotify for a year now on my PC.  I recently got a new phone and tried to use the spotify app.  It would not take my password.  I tried to reset my password.  It said that ...

Jude

Spotify Legend

325 Views

4 replies

0 likes

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  • 4 replies
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Lista automática "Canciones favoritas" siempre visible

Hola, tengo un problema con Spotify. Siempre se encuentra visible la lista automática "Canciones favoritas". Aunque en las preferencias, opción perfil, tenga deseleccionada la opción "canciones favoritas". Esto lo he observado entrando como otro usua...

Visitor

Hola, tengo un problema con Spotify. Siempre se encuentra visible la lista automática "Canciones favoritas". Aunque en las preferencias, opción perfil, tenga deseleccionada la opción "canciones favor...

5031 Views

0 replies

2 likes

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When will Spotify make Artist Corrections

I have suggested now multiple corrections to their artist listings and they never seem to make the corrections: For Instance: Slaughter and the Dogs is listed under Slaughter & The Dogs, Slaughter And The Dogs, and Slaughter House & The Dogs The Go-G...

Music Fan

I have suggested now multiple corrections to their artist listings and they never seem to make the corrections:   For Instance:   Slaughter and the Dogs is listed under Slaughter &a...

Peter__

Community Legend

624 Views

4 replies

1 likes

  • 624 Views
  • 4 replies
  • 1 likes

Spotify sincronized with another facebook user!!

I was trying to help a friend to create a new Spotify account when her facebook account sincronized with my Spotify account and now there is no way to undo this!! I have her facebook friends and her name on my spotify account profile. Anyone can help...

Newbie

I was trying to help a friend to create a new Spotify account when her facebook account sincronized with my Spotify account and now there is no way to undo this!! I have her facebook friends and her ...

152 Views

0 replies

0 likes

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Cannot access my premium account

I signed up for the free Premium trial a few months ago. I have not been able to access the premium account and I am now being charged each month. I am unable to access the account to unsubscribe. I believe I upgraded to the premium service from my c...

Casual Listener

I signed up for the free Premium trial a few months ago. I have not been able to access the premium account and I am now being charged each month. I am unable to access the account to unsubscribe. I ...

logan420

Regular

1335 Views

19 replies

0 likes

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  • 19 replies
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Deleted Acoount

I accidenttally deleted my favorite playlist titled, Yes!. It has over 2 days of music and about 900 songs. Please help me!

Casual Listener

I accidenttally deleted my favorite playlist titled, Yes!. It has over 2 days of music and about 900 songs. Please help me!

220 Views

0 replies

0 likes

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help!

hi, 3rd time luck.y....my previous posts have not shown up i have free and unlimited accounts, i wish to delete my free account, my accounts have been linked together by mistake, my mistake by cliaiming an email... i really do need help, my free acco...

Visitor

hi,    3rd time luck.y....my previous  posts have not shown up 🙂   i have free and unlimited accounts, i wish to delete my free account, my accounts have been linked toge...

120 Views

0 replies

0 likes

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  • 0 likes

Solved!! Invoice for yearly payment

Hi ! I have a one-year subscription for Spotify, paid for via PayPal. In PayPal I have a statement that the unlikely amount of € 119.88 has been paid for that, but I never received an invoice mentioning how much VAT is in that amount. For my bookkeep...

Visitor

Hi !   I have a one-year subscription for Spotify, paid for via PayPal. In PayPal I have a statement that the unlikely amount of € 119.88 has been paid for that, but I never received an invo...

EETTG

Newbie

2224 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Solved!! Dark Knight Rises gone?

Hi All, I had the 'Dark Knight Rises' on a playlist for the last few weeks, and suddenly yesterday it disappeared. I can't find the album now either in Spotify. Has it suddenly been made unavailable in New Zealand? Thanks for any info. Toby.

Casual Listener

Hi All,   I had the 'Dark Knight Rises' on a playlist for the last few weeks, and suddenly yesterday it disappeared. I can't find the album now either in Spotify. Has it suddenly been made u...

Stupify

Community Legend

1016 Views

6 replies

0 likes

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  • 6 replies
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Can't found my old password

Hi ! I have an old account and I can't remember my password... I tried this : https://www.spotify.com/password-reset/ but it says that my password is the same one as my facebook password : but it's not I tried like a million time and it doesn't work....

Newbie

Hi !   I have an old account and I can't remember my password... I tried this :   https://www.spotify.com/password-reset/ but it says that my password is the same one as my faceb...

585 Views

0 replies

0 likes

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I DELETED MY PLAYLIST :S

I accedentely deleted my playlist "DasBoot" !!! Can it be restored???

Newbie

I accedentely deleted my playlist "DasBoot" !!! Can it be restored???

Amyrow

Newbie

149 Views

1 replies

0 likes

  • 149 Views
  • 1 replies
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Problem with Premium

I paid to upgrase to premium and yet can not access any of my music off line. what is the problem?? Not impresed with customer Can I have my money back please

Visitor

I paid to upgrase to premium and yet can not  access any of my music off line. what is the problem??  Not impresed with customer  Can I have my money back please

133 Views

0 replies

0 likes

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How to unregister ?

Hello, I would like to unregister from Spotify, and it looks impossible. Can someone help me please ?

Casual Listener

Hello, I would like to unregister from Spotify, and it looks impossible. Can someone help me please ?

Spacerobot2456

Newbie

8348 Views

6 replies

0 likes

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  • 6 replies
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An attempt to connect me to Facebook without my permission

Can someone explain why Spotify just attempted to connect me to Facebook without my permission? I clicked an open.spotify.com link on the Spotify community (this thread, to be exact) and then Facebook popped up, asking me to "listen to music". Obviou...

Community Legend

Can someone explain why Spotify just attempted to connect me to Facebook without my permission? I clicked an open.spotify.com link on the Spotify community (this thread, to be exact) and then Faceboo...

Stupify

Community Legend

1651 Views

8 replies

0 likes

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  • 8 replies
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Boysnoize records disappeared from Spotify catalogue!? :-(

Hi, From Spotify disappeared all albums and tracks from Boysnoize records. What is going on? Examples: Boys Noize – Power Shadow Dancer – Second City

Newbie

Hi, From Spotify disappeared all albums and tracks from Boysnoize records. What is going on?   Examples: Boys Noize – Power Shadow Dancer – Second City

oep4

Casual Listener

590 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

I can't play any tracks!

Hi! I have Spotify Premium n all the sudden I can't play any tracks, on My mobile or computer. All tracks is lightgrey n unplayable. Whats wrong? Please help me!!

Casual Listener

Hi! I have Spotify Premium n all the sudden I can't play any tracks, on My mobile or computer. All tracks is lightgrey n unplayable. Whats wrong? Please help me!!

Miasmile

Casual Listener

361 Views

4 replies

0 likes

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  • 4 replies
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Solved!! how do I search within a record label?

Quite a while ago I knew how to search within a record label.... can someone remind me please!?

Newbie

Quite a while ago I knew how to search within a record label.... can someone remind me please!?  

Jazzwhatever

Community Legend

58866 Views

29 replies

3 likes

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  • 29 replies
  • 3 likes

Premium or not ?

This is my receipts: I´m not getting premium on my computer or telephone although I´m paying every month ?? for the past three month anyway. Can someone help me ? Your receipts Back to the subscription page Order IDDateProduct descriptionPrice 937264...

Casual Listener

This is my receipts:   I´m not getting premium on my computer or telephone although I´m paying every month ?? for the past three month anyway. Can someone help me ? Your receipts Back to...

Richard

Community Legend

229 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Playlist sync problem on Facebook

Hi, I have created a new playlist on Spotify and shared it on Facebbok. Problem: Only 1/3 of all tracks appear 2nd Problem: If I change/delete any tracks on Spotify in the playlist it still shows the same tracks as before on FB (24 hours ago, still n...

Regular

Hi,   I have created a new playlist on Spotify and shared it on Facebbok.   Problem: Only 1/3 of all tracks appear 2nd Problem: If I change/delete any tracks on Spotify in the pla...

gemer92

Casual Listener

2740 Views

13 replies

0 likes

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want to close FB

I want to close my FB account but do not want to lose my spotify premium account. Is there a way to transfer my playlists over to a new account or to update my current account so I can close my FB? As Kathy Bates would say in "The Waterboy", "Faceboo...

Newbie

I want to close my FB account but do not want to lose my spotify premium account. Is there a way to transfer my playlists over to a new account or to update my current account so I can close my FB? A...

emme

Newbie

618 Views

1 replies

1 likes

  • 618 Views
  • 1 replies
  • 1 likes