Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
6521 Views
1 replies
9 likes
Security

6521 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Dessi
Moderator
473058 Views
978 replies
111 likes
Account

473058 Views
978 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1207746 Views
119 replies
117 likes
Account

1207746 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
3 weeks ago
Joan
Moderator
118938 Views
72 replies
12 likes
Account
Login
Premium

118938 Views
72 replies
12 likes

Trying to subscribe to Premium, stuck in paypal loop

Trying to sign up for premium and Paypal seems to process the transaction but then lands me back here: https://www.spotify.com/ca-en/purchase/offer/3m-for-cheap/ As though it did not go through. Checked my paypal history, no transaction occured. Prev...

cerebral_m
Casual Listener
Trying to sign up for premium and Paypal seems to process the transaction but then lands me back here: https://www.spotify.com/ca-en/purchase/offer/3m-for-cheap/ As though it did no...
2018-05-19 1:53:52 AM
2018-05-27 1:23:57 AM
cerebral_m
Casual Listener
763 Views
2 replies
0 likes

763 Views
2 replies
0 likes

Cant log in

Simple log in i just press log in and no progress keeps show me the regular log in page with no coment or any error message. Even tried many times changing the password (which is not the problem) bit still can't log. HELP!!!Thanks.

gapone2ak7ojhzc
Casual Listener
Simple log in i just press log in and no progress keeps show me the regular log in page with no coment or any error message. Even tried many times changing the password (which...
2018-05-09 8:55:57 AM
2018-05-26 10:22:05 PM
gapone2ak7ojhzc
Casual Listener
1130 Views
6 replies
1 likes
Login

1130 Views
6 replies
1 likes

Name ändern

Ich habe auf Facebook meinen Namen geändert aber im Spotify Account ändert er sich nicht. Warum? Ich möchte nicht, dass mein kompletter Name angezeigt wird

_1-56p3obib7u
Newbie
Ich habe auf Facebook meinen Namen geändert aber im Spotify Account ändert er sich nicht. Warum? Ich möchte nicht, dass mein kompletter Name angezeigt wird
2018-05-26 8:28:31 PM
2018-05-26 9:56:29 PM
LlukKas
Composer
1373 Views
1 replies
0 likes
Account

1373 Views
1 replies
0 likes

Gift card pin code unreadable

When I tried to scrape off the protection from the back of the giftcard, parts of the PIN fell of, and now I can't read it and I can't redeem the card without it. I have TRIED TWICE to contact spotify support but I have yet to recieve any reply at al...

Quiteloud
Casual Listener
When I tried to scrape off the protection from the back of the giftcard, parts of the PIN fell of, and now I can't read it and I can't redeem the card without it. I have TRIED TWICE to con...
2012-09-09 7:35:52 PM
2018-05-26 9:52:58 PM
cataloga2003
Newbie
32812 Views
27 replies
5 likes

32812 Views
27 replies
5 likes

Solved!! Account got hacked

PlanPremiumCountryGermanyDeviceComputer, Playstation, Xiamo Redmi Note Pro 4Operating SystemiOS 10, Windows 10 My Question or Issue My account "coverurazz" got hacked and I can not change my password, because I can´t remember which email I took for v...

2-bnx5cnal_rc
Casual Listener
Plan Premium Country Germany Device Computer, Playstation, Xiamo Redmi Note Pro 4 Operating System iOS 10, Windows 10 My Question or Issue My account "coverurazz" got hacked an...
2018-05-26 5:55:02 PM
2018-05-26 8:31:08 PM
LlukKas
Composer
818 Views
3 replies
0 likes

818 Views
3 replies
0 likes

Unable to login

My spotify for some reason logged out by itself and now I cant log back in. Specifically, as soon as I click login button, it changes to "logging in" then nothing happens and goes back to "login" I tried re-installing and tried both wifi and data but...

n5s_s5n0q-zun
Newbie
My spotify for some reason logged out by itself and now I cant log back in. Specifically, as soon as I click login button, it changes to "logging in" then nothing happens and goes back to "log...
2018-05-26 7:21:54 AM
2018-05-26 6:36:17 PM
Loxer
Community Legend
590 Views
1 replies
1 likes
Account

590 Views
1 replies
1 likes

Account hacked

Today i got a email saying thad my email was changed from my accountand nwo iam logged out fo it and cant cancel my premium really need help with this

user-removed
Visitor
Today i got a email saying thad my email was changed from my account and nwo iam logged out fo it and cant cancel my premium really need help with this
2018-05-26 2:52:12 PM
2018-05-26 6:27:10 PM
Loxer
Community Legend
786 Views
2 replies
0 likes

786 Views
2 replies
0 likes

One family member studying in Australia

PlanFreeCountryAustralia/MalaysiaDeviceiPhone 7 plusOperating SystemiOS My Question or Issue My family wants to sign up for Family Plan in Malaysia but I am currently studying in Australia and my country for Spotify is currently Australia. Do i need ...

thenameisjinwen
Casual Listener
Plan Free Country Australia/Malaysia Device iPhone 7 plus Operating System iOS My Question or Issue My family wants to sign up for Family Plan in Malaysia but I am currently st...
2018-05-26 4:26:39 PM
2018-05-26 5:09:22 PM
Maxim
Spotify Star
411 Views
1 replies
0 likes
Premium

411 Views
1 replies
0 likes

Family plan login issues

PlanPremium - familyCountry NZ DeviceHuawei P7Operating SystemAbndroid 4 My Question or IssueI am unable to log in on my daughter's mobile using her username in our family plan. When I enter the email address associated on Spotify with her username p...

wjbinney
Newbie
Plan Premium - family Country NZ Device Huawei P7 Operating System Abndroid 4 My Question or Issue I am unable to log in on my daughter's mobile using her username in o...
2018-05-26 2:19:57 AM
2018-05-26 8:45:58 AM
Maxim
Spotify Star
340 Views
1 replies
0 likes

340 Views
1 replies
0 likes

How to change coverart?

I would like to change the cover art for my playlists but am unsure how? Any help?

0w-qc7_nuh6li
Regular
I would like to change the cover art for my playlists but am unsure how? Any help?
2018-05-25 10:28:39 PM
2018-05-26 5:56:22 AM
Bethany_Dawn
Community Legend
1725 Views
1 replies
0 likes
Other

1725 Views
1 replies
0 likes

I can't reset my password and log in

PlanPremiumCountryPoland DevicePhone - Lenovo/ ComputerOperating SystemWindows 10 My Question or Issue It's third time I am writing it, because of all the issues my problem created for me. Today I downloaded Spotify on the computer becasue I wanted t...

lwz6yr-2h_gp
Casual Listener
Plan Premium Country Poland Device Phone - Lenovo/ Computer Operating System Windows 10 My Question or Issue It's third time I am writing it, because of all the issues my...
2018-05-26 5:48:23 AM
2018-05-26 5:50:00 AM
lwz6yr-2h_gp
Casual Listener
351 Views
1 replies
0 likes
Account
Login
Security

351 Views
1 replies
0 likes

Need help

Today i bought Spotify premium with my friend's credit card then i use premium for 5 or 6 hours maybe then my account logout itselfs and says username or password is false. I cant reset my password too because when i click reset button it says email ...

ijt0v-m2i_3cm
Casual Listener
Today i bought Spotify premium with my friend's credit card then i use premium for 5 or 6 hours maybe then my account logout itselfs and says username or password is false. I cant reset my password t...
2018-05-25 12:04:50 AM
2018-05-26 5:14:17 AM
Artitu
Gig Goer
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

Spotify email is premium when signing in with Facebook but not with just the email

PlanFree/PremiumCountryScotlandDeviceSamsung and PS4 Operating SystemAndroid My Question or Issue I've seen previously people posting about duplicate account issues and I believe that's what my problem is here. I am unable to sign into my PS4 with my...

adamyoung96
Newbie
Plan Free/Premium Country Scotland Device Samsung and PS4 Operating System Android My Question or Issue I've seen previously people posting about duplicate account issu...
2018-05-26 1:53:26 AM
2018-05-26 5:11:39 AM
Artitu
Gig Goer
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

Premium not working

PlanPremiumCountry AustraliaDevice(iPhone Operating System My Question or Issue My payment has been taken out and not working. This happens a lot lately.

kymlaw1976
Newbie
Plan Premium Country Australia Device (iPhone Operating System My Question or Issue My payment has been taken out and not working. This happens a lot lately....
2018-05-26 3:12:53 AM
2018-05-26 5:02:15 AM
Artitu
Gig Goer
569 Views
1 replies
0 likes

569 Views
1 replies
0 likes

Solved!! Why can't we play on more than one device?

Just recently have I noticed that I can only play on one device at a time. Me and my girlfriend have completely different music tastes though we usually share the same spotify account. I was playing some music on my computer and as soon as my girlfri...

user-removed
Visitor
Just recently have I noticed that I can only play on one device at a time. Me and my girlfriend have completely different music tastes though we usually share the same spotify account. &...
2013-10-13 4:03:30 PM
2018-05-26 4:42:49 AM
tjcollide
Newbie
148747 Views
147 replies
21 likes
Account

148747 Views
147 replies
21 likes

Superuser Contribution Showing up as 'Other Friends' to my friends

Hi, I've followed a few friends (who have followed me back) and after a few days the friends feed started to work and they started showing up. However, there are a few problems: 1. It's basically not updating for me. I see what they were listening to...

OhGosh
Newbie
Hi, I've followed a few friends (who have followed me back) and after a few days the friends feed started to work and they started showing up. However, there are a few problems: 1. ...
2018-05-21 6:27:59 PM
2018-05-26 3:03:19 AM
Alfredo
Roadie
395 Views
1 replies
0 likes
Other

395 Views
1 replies
0 likes

Superuser Contribution Premium payment not working

Spotify just emailed me last night, says that they can't get my premium payment working and now i they need to update my payment details so i clicked the "keep spotify premium" below and i've put my sim number and clicked "change payment method" and ...

Raven4
Regular
Spotify just emailed me last night, says that they can't get my premium payment working and now i they need to update my payment details so i clicked the "keep spotify premium" below and i've put my ...
2018-05-20 5:48:08 AM
2018-05-26 3:00:27 AM
Alfredo
Roadie
317 Views
1 replies
0 likes
Account

317 Views
1 replies
0 likes

Solved!! How to change display name?

I have recently created an account, and sped through the process and didn't realise that the display name I chose wasn't what I really wanted. Is there a way to change it? Note that I am not talking about the username, which I'm aware is different an...

user-removed
Visitor
I have recently created an account, and sped through the process and didn't realise that the display name I chose wasn't what I really wanted. Is there a way to change it? Note that ...
2018-05-25 11:17:45 PM
2018-05-26 1:47:23 AM
user-removed
Not applicable
55273 Views
1 replies
0 likes

55273 Views
1 replies
0 likes

Account login problem

Hi. I just bought preminum account with my friend's credit card.Paid was done. But the at same day account was loged out somehow. And i cannt login again i cant reset my password in reset page dont tell about it says mail isnt true ...

ijt0v-m2i_3cm
Casual Listener
Hi. I just bought preminum account with my friend's credit card. Paid was done. But the at same day account was loged out somehow. And i cannt login again i cant reset my password in reset pa...
2018-05-25 12:53:39 AM
2018-05-25 12:55:30 AM
ijt0v-m2i_3cm
Casual Listener
321 Views
1 replies
0 likes
Account
Premium

321 Views
1 replies
0 likes

Logging out of all devices does not log out of Google Home Mini

So I connected to a google home mini sometime ago, I think it was at a random party of a friend of a friends - I actually don't totally remember...but anyways I now have little means of communicating with the other party which I want to point out fir...

chipmunky
Newbie
So I connected to a google home mini sometime ago, I think it was at a random party of a friend of a friends - I actually don't totally remember...but anyways I now have little means of communicating...
2018-05-20 5:53:21 PM
2018-05-25 12:55:24 AM
user-removed
Not applicable
6594 Views
3 replies
0 likes
Account

6594 Views
3 replies
0 likes

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