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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
  • 80429 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653891 Views

13 replies

4 likes

Account
  • 653891 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734366 Views

18 replies

29 likes

  • 734366 Views
  • 18 replies
  • 29 likes

Invadiram minha conta e apagaram tudo, preciso recuperar meu histórico e playlists

Boa noite,infelizmente rakearam minha conta e deletaram todos as minhas playlists.verifiquei que muitas musicas estavam sendo salvas sem minha autorização. Entrei em minhas configurações e reparei que havia um dispositivo estranho e resolvi mudar a s...

Newbie

Boa noite, infelizmente rakearam minha conta e deletaram todos as minhas playlists. verifiquei que muitas musicas estavam sendo salvas sem minha autorização. Entrei em minhas configurações e repare...

Bittencourt

Spotify Star

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Playlist CLEARED

So this is the 2nd time this has happened to me and I'm not sure what to do.My playlist was absolutely CLEARED of all songs but was NOT deleted. I definitely did not click any sort of option to do this and don't even know how to clear an entire playl...

Newbie

So this is the 2nd time this has happened to me and I'm not sure what to do. My playlist was absolutely CLEARED of all songs but was NOT deleted. I definitely did not click any sort of option to do ...

kaitlynk

Roadie

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Can't hide my current top artists

Every time that i try to uncheck the option in settings ''show my current top artists'' and then close the app it becames checked. I tried uninstalling and reinstalling the app but without success.

Casual Listener

Every time that i try to uncheck the option in settings ''show my current top artists'' and then close the app it becames checked. I tried uninstalling and reinstalling the app but without success.

MattSuda

Spotify Star

798 Views

1 replies

0 likes

Account
  • 798 Views
  • 1 replies
  • 0 likes

Solved!! Log in and e-mail Problem

Hi everyone, I am a Spotify Family user and I've had several problems recently. 5 days ago, I was out of my account suddenly and when I tried to log in, I could not manage to do it. It repeatedly said that my password was wrong. After I asked my frie...

Casual Listener

Hi everyone,   I am a Spotify Family user and I've had several problems recently.   5 days ago, I was out of my account suddenly and when I tried to log in, I could not manage to do it....

IguanaSetup

Community Legend

932 Views

3 replies

0 likes

Account
Login
Security
Subscription
  • 932 Views
  • 3 replies
  • 0 likes

I payed for Premium, but it's not working...

I payed yesterday for Premium, but it's not working yet...

Newbie

I payed yesterday for Premium, but it's not working yet ...

kaitlynk

Roadie

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Name & profile picture

hi. i would love to remove (change) my profile photo and name from spotify. the desktop app shows a dummy pic however the webprofile shows my fb profile picture. i also can't find a way to change my name which isn't cool. deleting the account isn't e...

Casual Listener

hi. i would love to remove (change) my profile photo and name from spotify. the desktop app shows a dummy pic however the webprofile shows my fb profile picture. i also can't find a way to change my ...

privacyplease1

Casual Listener

872 Views

2 replies

0 likes

  • 872 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify randomly skips

Hey, i have had the same issue! Except mine doesn’t take me to a weird song it just keeps pausing or skipping through the songs! First time it’s ever done it was this week and it’s super frustrating! I can’t listen to anything now while I’m moving ar...

Visitor

Hey, i have had the same issue! Except mine doesn’t take me to a weird song it just keeps pausing or skipping through the songs! First time it’s ever done it was this week and it’s super frustratin...

Melody

Spotify

526 Views

1 replies

0 likes

Other
  • 526 Views
  • 1 replies
  • 0 likes

Loging In

I was wondering if anyone could help me my Spotify logged me out the other day and I can’t remember what email address it is set up to so I have had it for years and went through several accounts/email and don’t know which one is connected with my ba...

Newbie

I was wondering if anyone could help me my Spotify logged me out the other day and I can’t remember what email address it is set up to so I have had it for years and went through several accounts/ema...

Robert_W

Community Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Don't know my passwort neither do I know the email linked to my account

hi i dont know which email from mine ive used to create my spotify account and i also forgot my password...I want to quit my premium account though, what can I do? I just know my username and the Paypal account ive given to pay.

Newbie

hi   i dont know which email from mine ive used to create my spotify account and i also forgot my password...I want to quit my premium account though, what can I do? I just know my userna...

Robert_W

Community Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Superuser Contribution Xbox one spotify login

HiI logged into the spotify xbox one app and it now shows my password as my username.Can i change this?

Visitor

Hi I logged into the spotify xbox one app and it now shows my password as my username. Can i change this?

SergioDavid

Roadie

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

premium not working on phone anymore

i checked status, payment and logged out and back in. still doesn't work.

Newbie

i checked status, payment and logged out and back in. still doesn't work.

Nico

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

lost info

i cannot get preimum service even though i am paying for it so i need to calcel my subscription but i cant because i lost the log in info and can not find a phone number to speak to anyoneHELP PLEASE

Newbie

i cannot get preimum service even though i am paying for it so i need to calcel my subscription but i cant because i lost the log in info and can not find a phone number to speak to anyone HELP PLEA...

Robert_W

Community Legend

487 Views

1 replies

0 likes

Account
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error al conectarme con Facebook

He vinculado mi cuenta de Spotify con Facebook y no sale ni mi foto de perfil ni mi nombre real, sigue apareciendo mi nombre de usuario con el que cree mi cuenta. A qué se debe esto ?

Newbie

He vinculado mi cuenta de Spotify con Facebook y no sale ni mi foto de perfil ni mi nombre real, sigue apareciendo mi nombre de usuario con el que cree mi cuenta. A qué se debe esto ?

Tovar

Newbie

881 Views

2 replies

0 likes

Account
  • 881 Views
  • 2 replies
  • 0 likes

Cannot login

I recently signed up for the family plan and wanted to cancel my sons premium so I can put him on the family one with us but he cant remember any of his passwords or emails he used is there anyway I can fix this?

Newbie

I recently signed up for the family plan and wanted to cancel my sons premium so I can put him on the family one with us but he cant remember any of his passwords or emails he used is there anyway I ...

Robert_W

Community Legend

496 Views

1 replies

0 likes

Login
  • 496 Views
  • 1 replies
  • 0 likes

Solved!! Can I change or make a new Community profile ?

Can I change or make a new Community profile ? I would like to change the user name of my community profile not the spotify account or it is the same ?

Casual Listener

Can I change or make a new Community profile ?   I would like to change the user name of my community profile not the spotify account or it is the same ?    

Noah

Spotify Star

799 Views

3 replies

0 likes

Account
  • 799 Views
  • 3 replies
  • 0 likes

Superuser Contribution Carte cadeau ne fonctionne pas

Mon mari m'a offert une carte cadeau pour un abonnement de 6 mois. Lors de la réception du mail, j'ai cliqué sur le lien pour activer le code mais hélas dans mon compte on me propose de m'abonner au service premium et par conséquent la carte n'a pas ...

Newbie

Mon mari m'a offert une carte cadeau pour un abonnement de 6 mois. Lors de la réception du mail, j'ai cliqué sur le lien pour activer le code mais hélas dans mon compte on me propose de m'abonner au ...

SergioDavid

Roadie

1615 Views

1 replies

0 likes

  • 1615 Views
  • 1 replies
  • 0 likes

My artist profile doesn't have a "Related Artists" tab

Hey! Ever since my spotify artist profile was made I've never had a "Related Artists" tab. Does anyone know how to fix this? I've had multiple alias and the ones before was just fine.

Casual Listener

Hey!   Ever since my spotify artist profile was made I've never had a "Related Artists" tab. Does anyone know how to fix this?    I've had multiple alias and the ones before was ju...

Wholm

Casual Listener

9756 Views

2 replies

1 likes

Other
  • 9756 Views
  • 2 replies
  • 1 likes

I never subscribed to anything, still on free and was charged 3 times

Hey, I have never tried a subscription before just one, and it was Spotify for students and then you said you could not verify it, and you charged me 3 times for that, and I am still on free, which is where I want to stay. I just want my money back a...

Newbie

Hey,    I have never tried a subscription before just one, and it was Spotify for students and then you said you could not verify it, and you charged me 3 times for that, and I ...

MattSuda

Spotify Star

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Estalos durante as músicas

Olá!Durante o uso do Spotify no meu carro eu tenho notado alguns estalos que incomodam muito, lembra bastante o audio em algum cd arranhado.Isso so acontece quando uso via usb e no Bluetooth fica normal.Ja troquei o cabo, uso na qualidade extrema.Dev...

Newbie

Olá! Durante o uso do Spotify no meu carro eu tenho notado alguns estalos que incomodam muito, lembra bastante o audio em algum cd arranhado. Isso so acontece quando uso via usb e no Bluetooth fica...

Bittencourt

Spotify Star

973 Views

1 replies

0 likes

  • 973 Views
  • 1 replies
  • 0 likes