change of country

[ttb211]

Hello,

I just signed up with a german proxy, but I'm french.

In my settings, the only choice in the countries is Germany !

How to change it ?

[Maxim]

Hey @ttb211,

Can you disable your VPN to see if it will allow you to change your account's country setting to France then?

🙂

[ttb211]

Hello,
I don't have any VPN. This is the proxy of my (german) company.

[Maxim]

VPN/Proxy are basically the same. I'd recommend trying it while not being connected to a VPN or Proxy. 🙂

[ttb211]

Hello,

I already did it, with my personal PC. But same problem : I can't change
the country in my settings.
What can I do ?

[Maxim]

Are you currently a Free or Premium user?

[ttb211]

I'm a free user.

[Maxim · Accepted solution]

Can you please try it using an incognito tab/window, or on another device?

VPNs/Proxys can cause issues with Spotify so please make sure that it's disabled while you try it.

[2017spotifyd]

you are ready fix? you can change the lenguage and the setting