comment obtenir une facture ?

[algath]

Bonjour, je souhaite savoir comment obtenir une facture ?

Existe-t-il groupe de discussion en francais ?

cordialement

[pignouf]

same problem.

Do you provide bills (with VAT) for french user? (and not only a receipt)

[Joe]

You can't get VAT invoices, I'm afraid. I suspect this is something to do with the terms stating that spotify is for personal use only and only businesses can reclaim VAT.

[EDUPONT1975 · Accepted solution]

Bonjour,

Même problème pour obtenir une facture. Avez-vous trouvé une solution?

[Peter__]

Hey! Sorry for the English reply!

Its probably best if you get in touch with the customer services team directly (which you can do in French) using the online contact form as they are the ones who will be able to provide you with up-to-date information about what is available in terms of invoicing. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

[gérardrossi]

Normally you MUST do an invoice no matter it is business or personnal !!

Gérard Rossi

[webaudrey]

PUIS JE RECEVOIR MES FACTURES DEPUIS JANVIER 2016

[webaudrey]

FACTURES DEPUIS JANVIER 2016

[cecilejp]

I have just posted a new idea for the same:

https://community.spotify.com/t5/Idea-Submissions/All-Platforms-Other-quot-Download-Invoice-quot-opt...

Please Support!!

Cecile

[LaQuincaille]

Hello Peter,

Thanks for the help but getting an invoice from my spotify account should be a standard service not an excercise to test your on-line support... Today I only see a payment receipt list, which I cannot export in any form other than doing a screen copy. Result is a difficult on my side to include this in accounting of my little company. Please fix this.

[LaQuincaille]

No it is not solved

[nelosantos9]

STILL NO ACCESS TO INVOICE

STILL NO WAY TO ADD A VAT NUNBER TO MY ACCOUNT!

THIS REQUEST IS LEGALY MANDATORY !!!

[zOlive]

Yes please, i'll ask for the same problem. HOW can we have an legal invoice ?

Spotify is under the law ? For personal or professional use, you MUST give us an invoice if we ask for it.

[AlCardo]

Same here. How come a company can keep on doing business as usual without ever providing any invoices ?