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Redeem code

Can't redeem my premium code? Sure I've written the right pin and have done it like ten times?? Anyone that may know what the problem may be?? Help!

Newbie

Can't redeem my premium code? Sure I've written the right pin and have done it like ten times?? Anyone that may know what the problem may be?? Help!

Kimbe00

Newbie

4892 Views

2 replies

6 likes

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  • 2 replies
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Solved!! Klarna payment trouble

Hey Spotify, I use your premium accounts and they are really good. Love hearing music via mobile. But how to get this account is not okay: Klarna. I payed this bill for december and booked the premium for january. And now there is the bill for januar...

Visitor

Hey Spotify, I use your premium accounts and they are really good. Love hearing music via mobile.   But how to get this account is not okay: Klarna. I payed this bill for december and book...

Tino5

Newbie

5435 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

how do i find my ID #?

I'm using spotify without Facebook. I want to connect with friends who are on Facebook. How do I get their ID #'s and how do I tell them what my ID# is? Is there no easier way to connect from spotify account to facebook account without signing in wit...

Casual Listener

I'm using spotify without Facebook. I want to connect with friends who are on Facebook. How do I get their ID #'s and how do I tell them what my ID# is?   Is there no easier way to connect f...

flaming_purrito

Newbie

35773 Views

5 replies

0 likes

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  • 5 replies
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Solved!! No New Albums?

2 albums I've been looking forward to came out today, Kenny Chesney and Justin Bieber, and neither of them are on Spotify

Gig Goer

2 albums I've been looking forward to came out today, Kenny Chesney and Justin Bieber, and neither of them are on Spotify

bcarson74

Newbie

1043 Views

4 replies

0 likes

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  • 4 replies
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Error Wrong Password - Trying to Rejoin

Hi Tried to turn my premium subscription back on but just get wrong password when selecting the payment method. I am already logged in! very frustrating and not great on the usability front. Please can you advise how I am supposed to rejoin online? t...

Newbie

Hi   Tried to turn my premium subscription back on but just get wrong password when selecting the payment method.  I am already logged in! very frustrating and not great on the usability ...

PNSE

Newbie

505 Views

1 replies

0 likes

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  • 1 replies
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spotify account reset itself

My spotify account completely reset itself. It doesn't remember any of my playlists or settings or anything and acts like it is completely new. I should have an active unlimited account (automatic payments, last one on April 2), but it says that I ha...

Visitor

My spotify account completely reset itself. It doesn't remember any of my playlists or settings or anything and acts like it is completely new. I should have an active unlimited account (automatic pa...

jonprelude

Newbie

2026 Views

5 replies

0 likes

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  • 5 replies
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Paypal purchase for premium not going through

Ever since I upgraded my account from unlimited to premium payments seem to fail and eventually my premium has ran out. Whenever I try to resubsribe spotify says it failed to accept my payments from paypal. However I have no problems purchasing any o...

Regular

Ever since I upgraded my account from unlimited to premium payments seem to fail and eventually my premium has ran out. Whenever I try to resubsribe spotify says it failed to accept my payments from ...

user-removed

Not applicable

917 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Removing invasive email notifications of playlist updates

Hello guys! First of all, I'd like to add that Spotify is one of the most appreciated programmes on my computer, and that I use it regularily, as such I like sharing my playlists with my friends. This however doesn't mean that I like that my friends ...

Newbie

Hello guys!   First of all, I'd like to add that Spotify is one of the most appreciated programmes on my computer, and that I use it regularily, as such I like sharing my playlists with my fri...

Karmamaka

Regular

9443 Views

38 replies

8 likes

  • 9443 Views
  • 38 replies
  • 8 likes

Solved!! I upgraded to premium subscription, but the player doesn't recognize the updated subscription.

I just upgraded, but I'm still getting ads and have the "upgrade" button above. It's pretty lame that this is the experience I have after paying money. Any ideas?

Newbie

I just upgraded, but I'm still getting ads and have the "upgrade" button above. It's pretty lame that this is the experience I have after paying money. Any ideas?

RenatoCSG

Newbie

1790 Views

6 replies

0 likes

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  • 6 replies
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Stop someone using my account

Hi, does anyone know if there's a way you can block a certain computer from using your spotify account? I logged in on a friends computer a while ago and now she keeps using my account although I've asked her on many occasions to not. I'm fed up of m...

Newbie

Hi, does anyone know if there's a way you can block a certain computer from using your spotify account? I logged in on a friends computer a while ago and now she keeps using my account although I've ...

user-removed

Not applicable

10111 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Accidental​ly made two accounts, unable to use the first one

I have had my spotify account linked to facebook for some time and experienced some problems with it. Oppened a new account and accidently logged on to Facebook deleting my old account. I have found my old playlist and is following that now which is ...

Newbie

I have had my spotify account linked to facebook for some time and experienced some problems with it. Oppened a new account and accidently logged on to Facebook deleting my old account. I have found ...

MargauxPaturel

Newbie

500 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Premium not working!!!

I just paid through my iPhone for spotify premium and I had spotify logged on but it didn't upgrade to premium????

Newbie

I just paid through my iPhone for spotify premium and I had spotify logged on but it didn't upgrade to premium????

moramsay23

Newbie

689 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Premium deactivated / playlists disappeared

Hi,Firstly, I have tried everything that is suggested in the other threads to fix this. I just logged into Spotify earlier to find that my account has reverted to a free account from premium, and everything to do with my account has disappeared (play...

Regular

Hi, Firstly, I have tried everything that is suggested in the other threads to fix this.   I just logged into Spotify earlier to find that my account has reverted to a free account from ...

JasontheSavage

Newbie

3588 Views

12 replies

0 likes

Account
Premium
Subscription
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Unlinked Facebook from spotify, lost everything

Hi, I lost everything when I unlinked Facebook from my Spotify account. Now, when I link it back to FB it created a new account. I can't access my playlists and I lost my premium suscription. Can you link my original account back to my FB account? my...

Casual Listener

Hi,    I lost everything when I unlinked Facebook from my Spotify account.  Now, when I link it back to FB it created a new account. I can't access my playlists and I lost my premi...

paddington82

Casual Listener

728 Views

5 replies

0 likes

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  • 5 replies
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Solved!! A random paypal payment

Hi, I just got an email from paypal, that says I have paid €9,99 to Spotify Finance Ltd (premium-gbp@spotify.com) for a premium month account. The thing is, I didn't, i almost never use spotifuggle. My account settings say that I have a free account,...

Newbie

Hi,   I just got an email from paypal, that says I have paid €9,99 to Spotify Finance Ltd (premium-gbp@spotify.com) for a premium month account.   The thing is, I didn't,...

ccsbaum

Newbie

22117 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Solved!! iTunes gift card?

today i wanted to buy a spotify gift card to have premium this month, but i couldnt find any.so i bought an itunes gift card insead, can i use the itunes money to get premium? that might be a dumb question lol

Newbie

today i wanted to buy a spotify gift card to have premium this month, but i couldnt find any. so i bought an itunes gift card insead, can i use the itunes money to get premium? that might be a dumb ...

Fuji2

Newbie

23869 Views

16 replies

10 likes

  • 23869 Views
  • 16 replies
  • 10 likes

Old playlists

Hey! Is it possible to find your old playlists that you have deleted? These playlist was made and deleted by my account which I have used for a few years now. Thanks,

Newbie

Hey!  Is it possible to find your old playlists that you have deleted?  These playlist was made and deleted by my account which I have used for a few years now.  Thanks, 

jellyfawn

Newbie

7261 Views

6 replies

0 likes

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Solved!!Superuser Contribution I was over charged

Greetings, I see this: You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged $9.99 on 2013-08-13 unless you cancel your recurring payment. As it should be, but I was charged $10.82 this mo...

Casual Listener

Greetings,   I see this: You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged $9.99 on 2013-08-13 unless you cancel your recurr...

Rorey

Spotify

1026 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Spotify in church

Is it allowed to use Spotify in a church if we have a agreement with the Norwegian lisencing organisation Tono? I know that the terms are for private use only, but since the musicians get paid from Tono i wonder if it is allowed.

Casual Listener

Is it allowed to use Spotify in a church if we have a agreement with the Norwegian lisencing organisation Tono? I know that the terms are for private use only, but since the musicians get paid from T...

Nixmaster7

Newbie

7950 Views

4 replies

1 likes

  • 7950 Views
  • 4 replies
  • 1 likes

Solved!! Spotify in Japan?

Does Spotify have any current plans to open up in Japan? I was a constant user of the program in Australia, but having moved to Japan found that the software is not supported in this region. I really do miss Spotify and would like to know if I'd be a...

Newbie

Does Spotify have any current plans to open up in Japan? I was a constant user of the program in Australia, but having moved to Japan found that the software is not supported in this region. I really...

rworne

Casual Listener

55672 Views

29 replies

2 likes

  • 55672 Views
  • 29 replies
  • 2 likes