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I am pissed!!!

My premium subscription is gone all my playlist are gone i cant even sign in without going through facebook...this is bull **bleep** i cant cancel my subscription because spotify acts as if i never used it before. and silly me thinking all this was h...

Newbie

My premium subscription is gone all my playlist are gone i cant even sign in without going through facebook...this is bull **bleep** i cant cancel my subscription because spotify acts as if...

user-removed

Not applicable

559 Views

2 replies

0 likes

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Spotify Philippines

Is Spotify now available for use in the Philippines? I currently have a premium subscription and will be moving back to the Philippines.

Visitor

Is Spotify now available for use in the Philippines? I currently have a premium subscription and will be moving back to the Philippines.

smileykylie26

Newbie

17435 Views

14 replies

0 likes

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Spotify reset your password spam

Hi, Spotify keep spamming me with password reset mail triggered by someone else. The list below is from the last month which is actually a pretty quiet one, sometimes it's twice that amount. Reset your password - Hi there! Forgetting your password ne...

Casual Listener

Hi,   Spotify keep spamming me with password reset mail triggered by someone else. The list below is from the last month which is actually a pretty quiet one, sometimes it's twice that amoun...

user-removed

Not applicable

9489 Views

8 replies

8 likes

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  • 8 likes

Stream Keeps Cutting Out

Spotify, is it too much to ask that 320k quality music be streamed at the same speed that 320k mp3's would download at?I'm fed up with the stream starting and stopping all the time. I don't pay a monthly fee for this rubbish. My internet connection i...

Music Fan

Spotify, is it too much to ask that 320k quality music be streamed at the same speed that 320k mp3's would download at? I'm fed up with the stream starting and stopping all the time. I don't pay a...

kereru299

Casual Listener

2971 Views

6 replies

10 likes

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Solved!! Joined Spotify Premium on cell phone and want to connect it to my computer

Joined Spotify Premium on cell phone and want it also on my computer. Do I have to download again or should it log in automatically?

Newbie

Joined Spotify Premium on cell phone and want it also on my computer. Do I have to download again or should it log in automatically?

user-removed

Not applicable

2454 Views

20 replies

0 likes

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Change date of birth

I can't change my last 4 numbers in my date of birth. Is this possible?

Newbie

I can't change my last 4 numbers in my date of birth. Is this possible?

Honeybard

Newbie

6574 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Can't log in (mac)

I recently made an account on spotify through facebook. I am able to log in on the website, but when I attempt to log in using the spotify mac app, it says login failed. I have changed the facebook password twice.

Newbie

I recently made an account on spotify through facebook.  I am able to log in on the website, but when I attempt to log in using the spotify mac app, it says login failed.  I have changed th...

stepvda

Casual Listener

2278 Views

6 replies

4 likes

  • 2278 Views
  • 6 replies
  • 4 likes

'Email address already in use' BUT this is the account I've always used!

I've been a member for a long time and have a premium account. I've just tried to update my postcode, but when I try to save, the 'Another account is already registered with this email address' message appears. This hasn't happened before - my accoun...

Casual Listener

I've been a member for a long time and have a premium account.   I've just tried to update my postcode, but when I try to save, the 'Another account is already registered with this email add...

Francie-Lou

Newbie

1350 Views

2 replies

1 likes

  • 1350 Views
  • 2 replies
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Device limit

Hi, I didn't know about the device limit until recently when without notice (except for one tablet device) all of my offline content was gone on every device. I would have liked to at least choose which device should be reset. Is this a known issue? ...

Casual Listener

Hi,   I didn't know about the device limit until recently when without notice (except for one tablet device) all of my offline content was gone on every device. I would have liked to at leas...

ytenok

Newbie

18456 Views

12 replies

10 likes

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  • 12 replies
  • 10 likes

Hey everybody - How can i find how many days back of my Spotify Premium

I want to know where i can see, how many days there are left of my Spotify Premium, where can i see that?

Newbie

I want to know where i can see, how many days there are left of my Spotify Premium, where can i see that?

osornios

Spotify Star

17072 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Solved!! data usage

if I understand well, Spotify is based on Peer to Peer, isn't it? So when I leave Spotify open, it will continue to use data ? Even if I do not listen to music Does anybody have an idea how much Spotify use data on internet?* when I listen to music?*...

Regular

if I understand well, Spotify is based on Peer to Peer, isn't it?   So when I leave Spotify open, it will continue to use data ? Even if I do not listen to music   Does anybody have an ...

tony0964

Newbie

162972 Views

17 replies

1 likes

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  • 1 likes

Forgot to change my credit card in my setting

I change my credit card, last month.I forgot to change it in my setting.So today i had a message like "we've found an error with your payme, please contact your bank.I want to know, if it's necessary to contact my bank, after change my setting, or sp...

Visitor

I change my credit card, last month. I forgot to change it in my setting. So today i had a message like "we've found an error with your payme, please contact your bank. I want to know, if it's...

Tim1964

Newbie

1170 Views

5 replies

0 likes

Other
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Solved!! New card details not accepted - what now?

I am trying to change my card details. After struggling for a while with a badly designed screen that insisted I match my post code and country (UK), I got through to a screen by clicking on new payment. Added my card details (that are known to work ...

Casual Listener

I am trying to change my card details. After struggling for a while with a badly designed screen that insisted I match my post code and country (UK), I got through to a screen by clicking on new paym...

nanettebaber

Newbie

780 Views

4 replies

0 likes

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  • 4 replies
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Songs aren't available offline

I just downloaded Spotify yesterday, downloaded some songs, even synched a whole playlist for offline. Then I decided to try the premium for 30 days. It won't let me make any of my playlists available for offline mode. It just gives me the orange cir...

Newbie

I just downloaded Spotify yesterday, downloaded some songs, even synched a whole playlist for offline.    Then I decided to try the premium for 30 days.  It won't let me make any o...

Marlashee47

Newbie

1080 Views

2 replies

0 likes

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Trying to upgrade but can't get to payment page

I am trying to upgrade to premium - It says almost there, I click on the selection button to pay by visa/mastercard and nothing happens. My internet is fine and I have tried on my phone and I Pad to with the same result. Any suggestions?

Newbie

I am trying to upgrade to premium - It says almost there, I click on the selection button to pay by visa/mastercard and nothing happens. My internet is fine and I have tried on my phone and I Pad to ...

yunus2796

Newbie

3320 Views

32 replies

1 likes

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  • 32 replies
  • 1 likes

Wrong password?!

Hi! Today I couldn't log in to my account. It keeps telling me I put the wrong login details in. When I try to login on my mobile phone, I can login successfully, and see all my playlists. But after about 5 seconds, or even less, I'm getting thrown o...

Regular

Hi!   Today I couldn't log in to my account. It keeps telling me I put the wrong login details in.   When I try to login on my mobile phone, I can login successfully, and see all my...

kaelani14

Newbie

5769 Views

28 replies

0 likes

Account
Login
Premium
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Someone is using my Spotify account

Hi, Someone is using my Spotify account and I keep seeing tracks played when I have not even played them. Can you disable all my active logins? Thanks, Natalie Cheng

Newbie

Hi,   Someone is using my Spotify account and I keep seeing tracks played when I have not even played them. Can you disable all my active logins?   Thanks,   Natalie Cheng

Purple1973

Newbie

1165 Views

7 replies

0 likes

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Billing changed to annual and can't change email/password

Ok this is really weird. First off - despite having a monthly subscription for ages, it suddenly changed to annual and I got a massive charge to my credit card. I never selected to change to annual and require a refund and a change back to my old bil...

Casual Listener

Ok this is really weird.   First off - despite having a monthly subscription for ages, it suddenly changed to annual and I got a massive charge to my credit card. I never selected to change ...

jxj7

Newbie

853 Views

7 replies

0 likes

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Solved!! How to sign up for Premium Free 30 day trial?

I wanted to try out Spotify, and I was under the impression that I could get a 30 day free trial. When I logged in via my facebook credentials (haven't ever used Spotify before), i got a 48 hour or 72 hour free trial on Premium. How can I activate th...

Casual Listener

I wanted to try out Spotify, and I was under the impression that I could get a 30 day free trial.    When I logged in via my facebook credentials (haven't ever used Spotify before), i got...

mjvp1111

Newbie

15768 Views

20 replies

0 likes

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Solved!! My playlist subscribers disappeared

Hi!Some days ago I started using the Spotify app (in Spotify) Tunigo. I noticed that I got some emails telling me that people have subscribed to my playlist that I posted on Tunigo. When I check my playlist there is no one that is subscribing. I have...

Regular

Hi! Some days ago I started using the Spotify app (in Spotify) Tunigo. I noticed that I got some emails telling me that people have subscribed to my playlist that I posted on Tunigo. When I check my...

user-removed

Not applicable

23714 Views

164 replies

1 likes

  • 23714 Views
  • 164 replies
  • 1 likes