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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

781940 Views

18 replies

29 likes

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  • 18 replies
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Solved!! iTunes gift card?

today i wanted to buy a spotify gift card to have premium this month, but i couldnt find any.so i bought an itunes gift card insead, can i use the itunes money to get premium? that might be a dumb question lol

Newbie

today i wanted to buy a spotify gift card to have premium this month, but i couldnt find any. so i bought an itunes gift card insead, can i use the itunes money to get premium? that might be a dumb ...

Fuji2

Newbie

23411 Views

16 replies

10 likes

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  • 16 replies
  • 10 likes

Old playlists

Hey! Is it possible to find your old playlists that you have deleted? These playlist was made and deleted by my account which I have used for a few years now. Thanks,

Newbie

Hey!  Is it possible to find your old playlists that you have deleted?  These playlist was made and deleted by my account which I have used for a few years now.  Thanks, 

jellyfawn

Newbie

7097 Views

6 replies

0 likes

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Solved!!Superuser Contribution I was over charged

Greetings, I see this: You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged $9.99 on 2013-08-13 unless you cancel your recurring payment. As it should be, but I was charged $10.82 this mo...

Casual Listener

Greetings,   I see this: You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged $9.99 on 2013-08-13 unless you cancel your recurr...

Rorey

Spotify

849 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Spotify in church

Is it allowed to use Spotify in a church if we have a agreement with the Norwegian lisencing organisation Tono? I know that the terms are for private use only, but since the musicians get paid from Tono i wonder if it is allowed.

Casual Listener

Is it allowed to use Spotify in a church if we have a agreement with the Norwegian lisencing organisation Tono? I know that the terms are for private use only, but since the musicians get paid from T...

Nixmaster7

Newbie

7566 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Solved!! Spotify in Japan?

Does Spotify have any current plans to open up in Japan? I was a constant user of the program in Australia, but having moved to Japan found that the software is not supported in this region. I really do miss Spotify and would like to know if I'd be a...

Newbie

Does Spotify have any current plans to open up in Japan? I was a constant user of the program in Australia, but having moved to Japan found that the software is not supported in this region. I really...

rworne

Casual Listener

53774 Views

29 replies

2 likes

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  • 29 replies
  • 2 likes

Spotify Customer Support

I just would like to say that Spotify have the best Customer Support I have ever come across. You dealt with my problem straight away and made it easy to understand. I have never come across Customer Support like it. Thank you so much!

Casual Listener

I just would like to say that Spotify have the best Customer Support I have ever come across.   You dealt with my problem straight away and made it easy to understand.   I have neve...

user-removed

Not applicable

1566 Views

10 replies

2 likes

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  • 10 replies
  • 2 likes

Profilbild

Hi, wie bekomme ich ein Profilbild in meinen Account eingebunden? Danke und GrußSIM

Visitor

Hi,   wie bekomme ich ein Profilbild in meinen Account eingebunden?    Danke und Gruß SIM

dabberl

Newbie

17831 Views

9 replies

2 likes

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  • 9 replies
  • 2 likes

Solved!! Will I get email receipts sent every month?

Hello, I just purchased Spotify Premium by providing my credit card information, and I got an email with my receipt for my month's payment. Will I get this email every month? If not, is there a way that I can sign up for a monthly reminder that my cr...

Casual Listener

Hello, I just purchased Spotify Premium by providing my credit card information, and I got an email with my receipt for my month's payment.  Will I get this email every month?  If not, is t...

tegnatrout

Newbie

12697 Views

2 replies

4 likes

Premium
Subscription
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  • 2 replies
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Log-In Difficulty

Hi, Quite the conundrum: At the login prompt, I select "Login using Spotify details" Currently, my account (accessed directly via Spotify and not via facebook) is associated with an old email address I've since discontinued and therefore cannot recei...

Casual Listener

Hi,   Quite the conundrum:   At the login prompt, I select "Login using Spotify details"   Currently, my account (accessed directly via Spotify and not via facebook) is ass...

jmoscozo26

Newbie

612 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Wrong name and picture in my account

Hi I have a account and i know that my son have been in to it. Now when i log in i see his name and facebook picture in the upper right and i can't change it to my name and picture. How do i change it back? Helene

Regular

Hi  I have a account and i know that my son have been in to it. Now when i log in i see his name and facebook picture in the upper right and i  can't change it to my name and picture. How ...

ylluria

Casual Listener

18330 Views

180 replies

0 likes

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  • 180 replies
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Someone using my bank account to pay their spotify!!!

I recently checked my balance on the internet and saw that someone in Great Britain is using MY bank account to pay for their spotify. I have tried to get contact with spotify but i cant find the phonenumber or emal anywhere. Solve my problem please!...

Newbie

I recently checked my balance on the internet and saw that someone in Great Britain is using MY bank account to pay for their spotify. I have tried to get contact with spotify but i cant find the p...

tinasue123

Newbie

2164 Views

4 replies

0 likes

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  • 4 replies
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Can I activate two gift cards at once?

Hi there, My brother got me 4 months spotify premium for Xmas. A 3 month gift voucher and a 1 month voucher. I've activated the 3 month one. If I activate the 1 month one now will it just extend my current subscription by one month? Or will I have to...

Newbie

Hi there,   My brother got me 4 months spotify premium for Xmas. A 3 month gift voucher and a 1 month voucher.   I've activated the 3 month one. If I activate the 1 month one now wi...

seraphix

Newbie

5423 Views

2 replies

0 likes

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How do I continuously (always) be in a private session, without checking it everytime I startup

Why do I need to check the (go in a private session) everytime, and how do I change it to continuously. Everytime I close Spotify and start it up again, the box is not checked anymore. I'm thinking about making a new account just with my e-mail, not ...

Regular

Why do I need to check the (go in a private session) everytime, and how do I change it to continuously. Everytime I close Spotify and start it up again, the box is not checked anymore. I'm thinki...

123488390

Newbie

3381 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Disable Notifications

The notifications are an awesome feature; however, I have many friends and many playlists and I receive way too many notifications! I cannot find an option to disable or turn them off. Is there one? If not, please make an option to disable/enable not...

Newbie

The notifications are an awesome feature; however, I have many friends and many playlists and I receive way too many notifications!   I cannot find an option to disable or turn them off.&nbs...

isamaffei

Newbie

44216 Views

38 replies

53 likes

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  • 38 replies
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Solved!! Spotify 30 day free trial

hi, I was wondering if I set up a free trial for spotify and cancel my subscription within the first few days, am I able to continue the trial, as I am worried I may forget when my trial is meant to end and be charged for a months subscription, thank...

Casual Listener

hi, I was wondering if I set up a free trial for spotify and cancel my subscription within the first few days, am I able to continue the trial, as I am worried I may forget when my trial is meant to ...

mr37

Newbie

3949 Views

8 replies

1 likes

  • 3949 Views
  • 8 replies
  • 1 likes

Solved!! Created account doesn't exist

I created a Spotify account with the name xxx and email address xxx@xxx.xx. When everything was ready, and I tried to login it said that the username or password was incorrect. I tried, therefore, to reset the password and entered my username xxx, th...

Casual Listener

I created a Spotify account with the name xxx and email address xxx@xxx.xx. When everything was ready, and I tried to login it said that the username or password was incorrect. I tried, therefore, to...

Baller3113

Newbie

14219 Views

10 replies

1 likes

  • 14219 Views
  • 10 replies
  • 1 likes

Solved!! Playlists not showing in friends' profiles

Hello, I had some problems with my account recently where all of my playlists suddenly disappeared. Luckily the Spotify team stepped in and sorted it but since then, only about 4 of my 60 or so playlists are showing in my profile when my friends try ...

Casual Listener

Hello,   I had some problems with my account recently where all of my playlists suddenly disappeared.  Luckily the Spotify team stepped in and sorted it but since then, only about 4 of ...

PeterDegraff

Newbie

3574 Views

15 replies

0 likes

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  • 15 replies
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Solved!! How do I use ONLY my Spotify credentials, not Facebook's?

I do not ever want my account associated with Facebook again. But Spotify is not recognizing my Spotify credentials and I can't even figure out what the password is or how to reset within Spotify. Ma I've had a few answers and maybe they have helped ...

Visitor

I do not ever want my account associated with Facebook again.  But Spotify is not recognizing my Spotify credentials and I can't even figure out what the password is or how to reset within Spoti...

balderazjulie

Newbie

1803 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

dar de baja una cuenta en spotify // as to cancel a subscription ?

buenas tardes me gustaria saber como puedo dar de baja una cuenta en spotify que ahora es free y antes era premium. quiero cerrar esta cuenta de spotify. gracias good afternoon I would like to know how I can terminate an account on spotify is now fre...

Regular

buenas tardes me gustaria saber como puedo dar de baja una cuenta en spotify que ahora es free y antes era premium. quiero cerrar esta cuenta de spotify. gracias     good afternoon I ...

matialoninversi

Newbie

2185 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! starred songs gone D:

Hello,Going through the forum I've seen some others having the same problem (so I'm crossing my fingers my problem can be solved too) - I just discovered I lost almost all my starred songs, except from those added 2012. Is there any way to get them b...

Casual Listener

Hello, Going through the forum I've seen some others having the same problem (so I'm crossing my fingers my problem can be solved too) - I just discovered I lost almost all my starred songs, ex...

aikonia

Casual Listener

6603 Views

70 replies

2 likes

  • 6603 Views
  • 70 replies
  • 2 likes