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Spotify goes down when ads are played

Hey guys! Just want touch base here. We're aware that some Dutch and German users are finding the app is crashing after certain adverts. I can assure you all we're looking into a solution. I'll update you in this thread when more information is avail...

Spotify

Spotify

Hey guys! Just want touch base here.    We're aware that some Dutch and German users are finding the app is crashing after certain adverts.   I can assure you all we're looking...

caglakhan

Gig Goer

7161 Views

14 replies

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Solved!! Looking to connect my Spotify account to a different Facebook account..... HELP.

I'm a huge Spotify fan..... but for the past day I have been having issues trying to connect my Spotify account to my NEW different Facebook account. I was one of the lucky few who was able to partake in Spotify's amazingness before they merged with ...

Newbie

I'm a huge Spotify fan..... but for the past day I have been having issues trying to connect my Spotify account to my NEW different Facebook account. I was one of the lucky few who was able to partak...

multiintuitive

Newbie

37595 Views

32 replies

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Premium accont

the 30 days free premium had finish and i want to re-activate my premium accont... i already payed but the doesnt change for premium. why?

Casual Listener

the 30 days free premium had finish and i want to re-activate my premium accont...   i already payed but the doesnt change for premium.   why?

Paulotubino

Newbie

646 Views

4 replies

0 likes

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Solved!! Lost all my playlists!!!!!!

Oh my God! All the playlists that I spent weeks building are now gone! This service sucks. My credit card on the account expired, so I had to input the new card. When I did, it wouldn't accept my Facebook password and wound up creating another accoun...

Regular

Oh my  God! All the playlists that I spent weeks building are now gone! This service sucks.   My credit card on the account expired, so I had to input the new card. When I did, it wouldn'...

Mont030

Newbie

29040 Views

101 replies

1 likes

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Solved!! doesn't recognize password

I got a message that my credit card had expired for my spotify premium subscription so I was changed to spotify free. I updated the credit card info then tried to re-order premium. Spotify said I was using the wrong password (but it's the same passwo...

Newbie

I got a message that my credit card had expired for my spotify  premium subscription so I  was changed to spotify free.  I  updated the credit card info then tried to re-order pre...

ronnieb3

Newbie

6715 Views

34 replies

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Solved!! Spotify Gift Cards Questions

Hi! How can I get a Spotify Gift Card online? In Germany it is not available. In which countries can I buy Spotify Gift Cards online so they are accepted in Spotify Germany?

Newbie

Hi! How can I get a Spotify Gift Card online? In Germany it is not available. In which countries can I buy Spotify Gift Cards online so they are accepted in Spotify Germany? 

Laksmi1976

Casual Listener

2520 Views

8 replies

1 likes

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Solved!! Contact form not working!!

Spotify contact form is not working. The community NOR the FAQs has answered my question. How am I supposed to fix my query, which is quite urgent regarding finances, if I am unable to contact or recieve help from anyone?! I am thoroughly dissapointe...

Casual Listener

Spotify contact form is not working. The community NOR the FAQs has answered my question. How am I supposed to fix my query, which is quite urgent regarding finances, if I am unable to contact or rec...

jameshonest

Casual Listener

6768 Views

19 replies

8 likes

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can't share to spotify-user anymore??!!!

Hi, I don't have facebook, twitter or tumblr - but I used to send a lot of music through the share-function. All of a sudden with this update I can only send to my spotify-friends that have facebook, twitter or tumblr it seems? one of my friends, who...

Newbie

Hi,   I don't have facebook, twitter or tumblr - but I used to send a lot of music through the share-function. All of a sudden with this update I can only send to my spotify-friends that have ...

Smokee

Casual Listener

31813 Views

90 replies

10 likes

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Solved!! Billed twice

My name is Brian. I signed up for the 30 day trial in december on facebook after i signed up for it using spotify details. I canceled the subscription trial using spotify details, only using my facebook details, or at least i thought it canceled the ...

Regular

My name is Brian. I signed up for the 30 day trial in december on facebook after i signed up for it using spotify details. I canceled the subscription trial using spotify details, only using my faceb...

aliciastay

Newbie

2641 Views

16 replies

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tengo un problema para pagar PREMIUM Y NO PUEDO

hola quiero activar el PREMIUM y no puedo meto mi contraseña con la que me deja activar mi cuenta y no puedo por que es? Hay alguna forma de ponerse en contacto con spotify? algun correo electronico?

Newbie

hola quiero activar el PREMIUM y no puedo meto mi contraseña con la que me deja activar mi cuenta y no puedo por que es? Hay alguna forma de ponerse en contacto con spotify? algun correo electronic...

amendieta_

Newbie

558 Views

2 replies

0 likes

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Spotify.com loads pages in spanish even though browser language is en-GB

Hi, I live in Spain, however I registered my account in the UK. When I load up the website Spotify assumes my language apparently form my location and not the language browser. Can I suggest you detect the browser language first? Kind Regards Luke

Casual Listener

Hi,   I live in Spain, however I registered my account in the UK. When I load up the website Spotify assumes my language apparently form my location and not the language browser.   Can ...

jayker_madrid

Casual Listener

4944 Views

4 replies

1 likes

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Solved!! Someone Else's emails.

Hello i have been with spotify for awhile now, all of the sudden i ahve started to receive emails sayins "nick" (my name is joe) your friend "blank" has joined. I do not know the friend, and my name is not nick. Is someone else using my account for f...

Casual Listener

Hello i have been with spotify for awhile now, all of the sudden i ahve started to receive emails sayins "nick" (my name is joe) your friend "blank" has joined. I do not know the friend, and my name ...

o7261md94

Casual Listener

1338 Views

7 replies

1 likes

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Premium fungerar inte

Jag betalar för premium men kan ej används de på mobilen och när jag loggar in på datorn syns de inte heller där att jag har premium. Vad ska jag göra?

Newbie

Jag betalar för premium men kan ej används de på mobilen och när jag loggar in på datorn syns de inte heller där att jag har premium. Vad ska jag göra?

andhåk

Newbie

910 Views

2 replies

0 likes

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Solved!! What happens to spotify premium when I travel between countries

Hi all, I have been using spotify free on desktop for some time now and I'm considering upgrading to premium so I can listen on my itouch as well. However, I travel between Australia and Singapore regularly. And i don't mean for just a few days. When...

Casual Listener

Hi all,   I have been using spotify free on desktop for some time now and I'm considering upgrading to premium so I can listen on my itouch as well. However, I travel between Australia and S...

trixieelliss

Newbie

26333 Views

9 replies

0 likes

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Payed for subscriptiion and cancled it right away

Ok, so I just bought a subcription for premium. Thinkin I could just pay for one month of premium I cancled the subcription right after I confimed my purchase, (this has worked in the past I might add) only to find out that not only do I not have pre...

Newbie

Ok, so I just bought a subcription for premium. Thinkin I could just pay for one month of premium I cancled the subcription right after I confimed my purchase, (this has worked in the past I might ad...

user-removed

Not applicable

511 Views

2 replies

0 likes

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Password reset trouble

Ahoi.I've forgot my password and want to reset it.Here's the trouble: my email is spelled wrong... I could always abandon this account, only I'm paying for it and to stop the payment I need to cancel it with..... my password... Help appreciated.

Casual Listener

Ahoi. I've forgot my password and want to reset it. Here's the trouble: my email is spelled wrong... I could always abandon this account, only I'm paying for it and to stop the payment I need to ca...

elianacarranzai

Newbie

1158 Views

4 replies

0 likes

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Unlinking Facebook account

So I've been looking basically EVERYWHERE where to UNLINK a facebook account to a certain Spotify Account, but I simply havent found the solution for it - So is there actually any way to do this without deleting the facebook account in question? The ...

Newbie

So I've been looking basically EVERYWHERE where to UNLINK a facebook account to a certain Spotify Account, but I simply havent found the solution for it - So is there actually any way to do this with...

goz_titan

Newbie

1913 Views

1 replies

11 likes

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Solved!! Local files and artist payments

Hey all.I am wondering whether an artist gets plays for local files and other bought music that is played through Spotify, in the sence of getting paid for the plays. So if there is a 'local file' mark on the number, does the artist get any money fro...

Casual Listener

Hey all. I am wondering whether an artist gets plays for local files and other bought music that is played through Spotify, in the sence of getting paid for the plays.   So if there is a 'l...

Wmccrery

Newbie

3432 Views

5 replies

2 likes

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Solved!! Spotify won't let me upgrade...

I want to upgrade from free to unlimited but the site won't let me, I've tried on two different browsers and same problem on both... Firefox comes up with the following message on the page where I think I'm supposed to enter my card details This Conn...

Casual Listener

I want to upgrade from free to unlimited but the site won't let me, I've tried on two different browsers and same problem on both...   Firefox comes up with the following message on the page w...

user-removed

Not applicable

5389 Views

22 replies

0 likes

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Paid for subscription, but not acces

Hello, I've been a Spotify since the beginning but all of a sudden my Premium settings are gone. The money has been taken from my Credit Card but I no longer have the option to use spotify, apart from the offline synced songs. I'm really frustrated a...

Casual Listener

Hello,   I've been a Spotify since the beginning but all of a sudden my Premium settings are gone. The money has been taken from my Credit Card but I no longer have the option to use spotify, ...

paucast

Newbie

850 Views

6 replies

0 likes

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  • 6 replies
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