Cancel recurring subscription.
Hod do I cancel/remove my recurring subscription?
Hod do I cancel/remove my recurring subscription?
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- 1246 Views
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
This is content that is no longer relevant
Changing Account details (e-mail, password)
Okay, so here's my issue: I have a Spotify account that I created before they merged with Facebook, with an e-mail address that I no longer have accress to, and cannot regain access to. I want to change the e-mail address on the account, but I can't ...
Okay, so here's my issue: I have a Spotify account that I created before they merged with Facebook, with an e-mail address that I no longer have accress to, and cannot regain access to. I want to cha...
Newbie
511 Views
2 replies
0 likes
- 511 Views
- 2 replies
- 0 likes
Användarnamn
Hej Kan man ändra sitt användarnamn hos er ? Eftersom jag ska registrera mig på Telia Spotify Premium så godkänner dem inte min mailadress som användarnamn. Har idag [snip - email]@hotmail.com som användarnamn Jag behöver byta användarnamn hos er.
Hej Kan man ändra sitt användarnamn hos er ? Eftersom jag ska registrera mig på Telia Spotify Premium så godkänner dem inte min mailadress som användarnamn. Har idag [snip - email]@hot...
Newbie
6693 Views
2 replies
0 likes
- 6693 Views
- 2 replies
- 0 likes
Dubbel betalen voor een account dat niet bestaat?
Beste allemaal,Ruim een maand terug stopte mijn spotify premium account er ineens mee, ik was al mijn afspeellijsten kwijt en mijn account was ineens een spotify-free account. Omdat ik nergens kon vinden dat ik nog een abonnement had heb ik opnieuw s...
Beste allemaal, Ruim een maand terug stopte mijn spotify premium account er ineens mee, ik was al mijn afspeellijsten kwijt en mijn account was ineens een spotify-free account. Omdat ik nergens ko...
Newbie
1294 Views
3 replies
0 likes
- 1294 Views
- 3 replies
- 0 likes
Cancelled Subscription Twice but it keeps Charging Me for Premium
I canceled Spotify Twice after the free trial but it keeps charging me?! I don't have the money to keep paying this. I sent a message to spotifys customer service but I have heard nothing from them. You guys better fix this problem or I'm getting sus...
I canceled Spotify Twice after the free trial but it keeps charging me?! I don't have the money to keep paying this. I sent a message to spotifys customer service but I have heard nothing from them. ...
Casual Listener
994 Views
5 replies
1 likes
- 994 Views
- 5 replies
- 1 likes
Spotify Premium wont work!!!
I just got spotify premium and on the account on spotify website it says i have an active subscription. When i sign into spotify app on my computer and iphone its like i dont have premium just the basic free version. i payed for premium and i would l...
I just got spotify premium and on the account on spotify website it says i have an active subscription. When i sign into spotify app on my computer and iphone its like i dont have premium just the ba...
Newbie
6863 Views
5 replies
2 likes
- 6863 Views
- 5 replies
- 2 likes
I can't buy premium
It's not letting me purchase premium. I go to verify my account by signing in on Facebook. It then brings me back to the same page where it asks me to confirm purchase by logging into Facebook.
It's not letting me purchase premium. I go to verify my account by signing in on Facebook. It then brings me back to the same page where it asks me to confirm purchase by logging into Facebook.
Newbie
6643 Views
19 replies
7 likes
- 6643 Views
- 19 replies
- 7 likes
Solved!! HELP, I´VE FORGOTTEN MY PASSWORD
HELLO, Could anybody help me? I´ve forgotten my password and I don´t know how to get it again, Anybody knows if it´s possible?? and how to do it? thanks a lot
HELLO, Could anybody help me? I´ve forgotten my password and I don´t know how to get it again, Anybody knows if it´s possible?? and how to do it? thanks a lot
Casual Listener
61809 Views
134 replies
0 likes
- 61809 Views
- 134 replies
- 0 likes
ATT SPOTIFY People!
I have used yall the whole time u have been in the USA...But now I pay for the UPGRADE and my spotify has been OFFLINE getting the 101....... I haven't been able to hear any of my music now for almost 3weeks and I pay for it!!! HELP!! I'm Not Happy a...
I have used yall the whole time u have been in the USA...But now I pay for the UPGRADE and my spotify has been OFFLINE getting the 101....... I haven't been able to hear any of my music now for...
Casual Listener
853 Views
2 replies
0 likes
- 853 Views
- 2 replies
- 0 likes
Solved!! can't change country
I'm still having trouble changing "country". I've had some email exchange with support, ref # 00533954 but I'm having difficulties taking your advice. This is the problem: I am resident in France, and registered (I had to) with Spotify via Facebook. ...
I'm still having trouble changing "country". I've had some email exchange with support, ref # 00533954 but I'm having difficulties taking your advice. This is the problem:&nb...
Regular
8343 Views
19 replies
0 likes
- 8343 Views
- 19 replies
- 0 likes
Payment Failed - 30 Day Premium Trial
Every time I try to apply for the 30 day free trial of Premium, which is free of charge, I get a 'payment failed' error. My debit card has money on it, isn't expired, and is working everywhere else. I've tried four or five times and I get the same er...
Every time I try to apply for the 30 day free trial of Premium, which is free of charge, I get a 'payment failed' error. My debit card has money on it, isn't expired, and is working everywhere else. ...
Newbie
1365 Views
3 replies
1 likes
- 1365 Views
- 3 replies
- 1 likes
recuperar usuario
buenas, he cerrado mi sesión y no me acuerdo con qué usuario de spotify la tenía. he entrado con el mail de la cuenta de facebook pero no es el mismo, y he perdido todas las listas. ¿hay alguna manera de saber cuál es mi usuario de spotify (no de fac...
buenas, he cerrado mi sesión y no me acuerdo con qué usuario de spotify la tenía. he entrado con el mail de la cuenta de facebook pero no es el mismo, y he perdido todas las listas. ¿hay alguna...
Newbie
2422 Views
2 replies
0 likes
- 2422 Views
- 2 replies
- 0 likes
Solved!! Error 408
Hi I've been a spotify user for a good few years, never had any problems but all of a sudden I'm getting login error 408. I've looked at a few of the posts here normally (login from abroad) but I'm not abroad. I've tried a reinstall but no joy. Pls h...
Hi I've been a spotify user for a good few years, never had any problems but all of a sudden I'm getting login error 408. I've looked at a few of the posts here normally (login from abroad) but I'm n...
Newbie
2719 Views
6 replies
0 likes
- 2719 Views
- 6 replies
- 0 likes
Solved!! Help...account has been deleted
I upgraded to the primium account somwhere around two months ago. While listening to my playlists just moments ago I was logged out. When I logged back in, through Facebook, everything had been reset. My playlists are gone, my favorite listeners or f...
I upgraded to the primium account somwhere around two months ago. While listening to my playlists just moments ago I was logged out. When I logged back in, through Facebook, everything ha...
Newbie
3476 Views
7 replies
0 likes
- 3476 Views
- 7 replies
- 0 likes
Reedem code problem
Hi, i'm an Italian user and i have won a code (through a competition of Becks) who give me a 30 day's Premium account on Spotify, but i can't redeem them because I can not change my original country on my account (USA to Italy) and this code it's ONL...
Hi, i'm an Italian user and i have won a code (through a competition of Becks) who give me a 30 day's Premium account on Spotify, but i can't redeem them because I can not change my origin...
Newbie
1893 Views
13 replies
0 likes
Account
Premium
- 1893 Views
- 13 replies
- 0 likes
Solved!! Spotify does not show my profile picture
Hi there,i've successfully linked my Facebook account to Spotify. I can see my profile picture on my profile page on web but cant see it in client,and one of my friends confirmed that my profile pic can't be seen at Spotify.I've tried reconnecting my...
Hi there, i've successfully linked my Facebook account to Spotify. I can see my profile picture on my profile page on web but cant see it in client, and one of my friends confirmed that my profil...
Newbie
21896 Views
28 replies
0 likes
Account
Other
- 21896 Views
- 28 replies
- 0 likes
Spotify wont work overseas
Hello i live in the US but have been working on a cruise ship in Europe, i made new account while in France, all worked well around Europe and ports we stopped but since i crossed the Atlantic account did not go online anymore , i logged out in miami...
Hello i live in the US but have been working on a cruise ship in Europe, i made new account while in France, all worked well around Europe and ports we stopped but since i crossed the Atlantic ...
Newbie
5413 Views
14 replies
1 likes
- 5413 Views
- 14 replies
- 1 likes
Premmium is not working and I'mm already paying, and my account is related with my mum email
Good morning!! I have to questions about spotify: 1- My account is related with my mum's emails and her data. I'll imagine sometimes I've benn using her computer and somehow it's change it automathically. When I enter through facebook my photo it's m...
Good morning!! I have to questions about spotify: 1- My account is related with my mum's emails and her data. I'll imagine sometimes I've benn using her computer and somehow it's change ...
Newbie
804 Views
8 replies
0 likes
- 804 Views
- 8 replies
- 0 likes
Ad Censoring or Ad type choices
Is there a way to choose the types of adds. I was hoping to use Spotify at the school where I work, but I do not want students to enter my room for something and hear an advertisement for alcohol, raunchy TV shows, or just adds which are a bit too "a...
Is there a way to choose the types of adds. I was hoping to use Spotify at the school where I work, but I do not want students to enter my room for something and hear an advertisement for alcohol, ra...
Casual Listener
1064 Views
2 replies
11 likes
- 1064 Views
- 2 replies
- 11 likes
Solved!! Vanilla prepaid gift card not working to purchase premium subscription. Help, please.
First post here, I just went out and bought a vanilla visa gift card because I do not have a bank account at the moment. I have activated it for online purchases. Everytime I try and buy a premium subscription it reads "Payment failed. Please make su...
First post here, I just went out and bought a vanilla visa gift card because I do not have a bank account at the moment. I have activated it for online purchases. Everytime I try and buy a premium su...
Newbie
30106 Views
5 replies
1 likes
- 30106 Views
- 5 replies
- 1 likes