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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782931 Views

18 replies

29 likes

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  • 18 replies
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Password reset trouble

Ahoi.I've forgot my password and want to reset it.Here's the trouble: my email is spelled wrong... I could always abandon this account, only I'm paying for it and to stop the payment I need to cancel it with..... my password... Help appreciated.

Casual Listener

Ahoi. I've forgot my password and want to reset it. Here's the trouble: my email is spelled wrong... I could always abandon this account, only I'm paying for it and to stop the payment I need to ca...

elianacarranzai

Newbie

1057 Views

4 replies

0 likes

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  • 4 replies
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Unlinking Facebook account

So I've been looking basically EVERYWHERE where to UNLINK a facebook account to a certain Spotify Account, but I simply havent found the solution for it - So is there actually any way to do this without deleting the facebook account in question? The ...

Newbie

So I've been looking basically EVERYWHERE where to UNLINK a facebook account to a certain Spotify Account, but I simply havent found the solution for it - So is there actually any way to do this with...

goz_titan

Newbie

1859 Views

1 replies

11 likes

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  • 1 replies
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Solved!! Local files and artist payments

Hey all.I am wondering whether an artist gets plays for local files and other bought music that is played through Spotify, in the sence of getting paid for the plays. So if there is a 'local file' mark on the number, does the artist get any money fro...

Casual Listener

Hey all. I am wondering whether an artist gets plays for local files and other bought music that is played through Spotify, in the sence of getting paid for the plays.   So if there is a 'l...

Wmccrery

Newbie

3025 Views

5 replies

2 likes

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  • 5 replies
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Solved!! Spotify won't let me upgrade...

I want to upgrade from free to unlimited but the site won't let me, I've tried on two different browsers and same problem on both... Firefox comes up with the following message on the page where I think I'm supposed to enter my card details This Conn...

Casual Listener

I want to upgrade from free to unlimited but the site won't let me, I've tried on two different browsers and same problem on both...   Firefox comes up with the following message on the page w...

user-removed

Not applicable

4893 Views

22 replies

0 likes

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  • 22 replies
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Paid for subscription, but not acces

Hello, I've been a Spotify since the beginning but all of a sudden my Premium settings are gone. The money has been taken from my Credit Card but I no longer have the option to use spotify, apart from the offline synced songs. I'm really frustrated a...

Casual Listener

Hello,   I've been a Spotify since the beginning but all of a sudden my Premium settings are gone. The money has been taken from my Credit Card but I no longer have the option to use spotify, ...

paucast

Newbie

692 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Cancel recurring subscription.

Hod do I cancel/remove my recurring subscription?

Newbie

Hod do I cancel/remove my recurring subscription?

user-removed

Not applicable

1146 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Changing Account details (e-mail, password)

Okay, so here's my issue: I have a Spotify account that I created before they merged with Facebook, with an e-mail address that I no longer have accress to, and cannot regain access to. I want to change the e-mail address on the account, but I can't ...

Casual Listener

Okay, so here's my issue: I have a Spotify account that I created before they merged with Facebook, with an e-mail address that I no longer have accress to, and cannot regain access to. I want to cha...

roderickensley

Newbie

401 Views

2 replies

0 likes

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  • 2 replies
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Användarnamn

Hej Kan man ändra sitt användarnamn hos er ? Eftersom jag ska registrera mig på Telia Spotify Premium så godkänner dem inte min mailadress som användarnamn. Har idag [snip - email]@hotmail.com som användarnamn Jag behöver byta användarnamn hos er.

Newbie

Hej Kan man ändra sitt användarnamn hos er ? Eftersom jag ska registrera mig på Telia Spotify Premium så godkänner dem inte min mailadress som användarnamn.   Har idag [snip - email]@hot...

ottosson1

Newbie

6606 Views

2 replies

0 likes

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Dubbel betalen voor een account dat niet bestaat?

Beste allemaal,Ruim een maand terug stopte mijn spotify premium account er ineens mee, ik was al mijn afspeellijsten kwijt en mijn account was ineens een spotify-free account. Omdat ik nergens kon vinden dat ik nog een abonnement had heb ik opnieuw s...

Newbie

Beste allemaal, Ruim een maand terug stopte mijn spotify premium account er ineens mee, ik was al mijn afspeellijsten kwijt en mijn account was ineens een spotify-free account. Omdat ik nergens ko...

daantjewieser

Newbie

1195 Views

3 replies

0 likes

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  • 3 replies
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Cancelled Subscription Twice but it keeps Charging Me for Premium

I canceled Spotify Twice after the free trial but it keeps charging me?! I don't have the money to keep paying this. I sent a message to spotifys customer service but I have heard nothing from them. You guys better fix this problem or I'm getting sus...

Newbie

I canceled Spotify Twice after the free trial but it keeps charging me?! I don't have the money to keep paying this. I sent a message to spotifys customer service but I have heard nothing from them. ...

Blend

Casual Listener

838 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Spotify Premium wont work!!!

I just got spotify premium and on the account on spotify website it says i have an active subscription. When i sign into spotify app on my computer and iphone its like i dont have premium just the basic free version. i payed for premium and i would l...

Newbie

I just got spotify premium and on the account on spotify website it says i have an active subscription. When i sign into spotify app on my computer and iphone its like i dont have premium just the ba...

Egyptegypt2

Newbie

6719 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

I can't buy premium

It's not letting me purchase premium. I go to verify my account by signing in on Facebook. It then brings me back to the same page where it asks me to confirm purchase by logging into Facebook.

Casual Listener

It's not letting me purchase premium. I go to verify my account by signing in on Facebook. It then brings me back to the same page where it asks me to confirm purchase by logging into Facebook.

nato200109

Newbie

6163 Views

19 replies

7 likes

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  • 19 replies
  • 7 likes

Solved!! HELP, I´VE FORGOTTEN MY PASSWORD

HELLO, Could anybody help me? I´ve forgotten my password and I don´t know how to get it again, Anybody knows if it´s possible?? and how to do it? thanks a lot

Casual Listener

HELLO, Could anybody help me? I´ve forgotten my password and I don´t know how to get it again, Anybody knows if it´s possible?? and how to do it?   thanks a lot

Aaronwaller97

Casual Listener

58845 Views

134 replies

0 likes

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ATT SPOTIFY People!

I have used yall the whole time u have been in the USA...But now I pay for the UPGRADE and my spotify has been OFFLINE getting the 101....... I haven't been able to hear any of my music now for almost 3weeks and I pay for it!!! HELP!! I'm Not Happy a...

Newbie

 I have used yall the whole time u have been in the USA...But now I pay for the UPGRADE and my spotify has been OFFLINE getting the 101....... I haven't been able to hear any of my music now for...

Gerhald

Casual Listener

790 Views

2 replies

0 likes

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  • 2 replies
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Solved!! can't change country

I'm still having trouble changing "country". I've had some email exchange with support, ref # 00533954 but I'm having difficulties taking your advice. This is the problem: I am resident in France, and registered (I had to) with Spotify via Facebook. ...

Casual Listener

I'm still having trouble changing "country".  I've had some email exchange with support, ref  # 00533954 but I'm having difficulties taking your advice.   This is the problem:&nb...

nicole_ce123

Regular

7870 Views

19 replies

0 likes

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  • 19 replies
  • 0 likes

Payment Failed - 30 Day Premium Trial

Every time I try to apply for the 30 day free trial of Premium, which is free of charge, I get a 'payment failed' error. My debit card has money on it, isn't expired, and is working everywhere else. I've tried four or five times and I get the same er...

Newbie

Every time I try to apply for the 30 day free trial of Premium, which is free of charge, I get a 'payment failed' error. My debit card has money on it, isn't expired, and is working everywhere else. ...

BOIgeorge

Newbie

1237 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

recuperar usuario

buenas, he cerrado mi sesión y no me acuerdo con qué usuario de spotify la tenía. he entrado con el mail de la cuenta de facebook pero no es el mismo, y he perdido todas las listas. ¿hay alguna manera de saber cuál es mi usuario de spotify (no de fac...

Newbie

buenas, he cerrado mi sesión y no me acuerdo con qué usuario de spotify la tenía. he entrado con el mail de la cuenta de facebook pero no es el mismo, y he perdido todas las listas. ¿hay alguna...

cmdominguez

Newbie

2345 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Error 408

Hi I've been a spotify user for a good few years, never had any problems but all of a sudden I'm getting login error 408. I've looked at a few of the posts here normally (login from abroad) but I'm not abroad. I've tried a reinstall but no joy. Pls h...

Casual Listener

Hi I've been a spotify user for a good few years, never had any problems but all of a sudden I'm getting login error 408. I've looked at a few of the posts here normally (login from abroad) but I'm n...

marialozanoc

Newbie

2531 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Help...account has been deleted

I upgraded to the primium account somwhere around two months ago. While listening to my playlists just moments ago I was logged out. When I logged back in, through Facebook, everything had been reset. My playlists are gone, my favorite listeners or f...

Visitor

I upgraded to the primium account somwhere around two months ago.  While listening to my playlists just moments ago I was logged out.  When I logged back in, through Facebook, everything ha...

Bradleygreet

Newbie

3334 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Reedem code problem

Hi, i'm an Italian user and i have won a code (through a competition of Becks) who give me a 30 day's Premium account on Spotify, but i can't redeem them because I can not change my original country on my account (USA to Italy) and this code it's ONL...

Regular

Hi, i'm an Italian user and i have won a code (through a competition of Becks) who give me  a 30 day's Premium account on Spotify, but i can't redeem them because I can not change my origin...

Nrm1

Newbie

1579 Views

13 replies

0 likes

Account
Premium
  • 1579 Views
  • 13 replies
  • 0 likes