Spotify Customer Support

[Jamie_Beer]

I just would like to say that Spotify have the best Customer Support I have ever come across.

You dealt with my problem straight away and made it easy to understand.

I have never come across Customer Support like it. Thank you so much!

[Peter__]

Good to hear you are having a good experience 🙂 

I agree, anytime I have a problem they are always more than willing to help! 

Happy Listening!

Peter

[user-removed]

Hey there!

I think main reason is that Spotify is working hard to improve Customer service and they use only Community for basic questions and Contact form for all other stuff. This is great way - they can provide best customer service and this is FREE for everyone, there is no expensive call numbers!

They are really so good, contacted many times and got HQ response in 24 hours.

However I sended some time an feedback about Android app and got automated answer. I was very surpised that sending feedback I got automatical thank you... However after I send another time this feedback, real people answered to my feedback.

Please don't use this automatical answer system, it confuses me.

[user-removed]

Pleasssseeeee DELETE my account Now

[Peter__]

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@user-removed wrote:
Pleasssseeeee DELETE my account Now

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Have you followed the steps in this post? 

Peter

[sganti]

Hey!

Im a new user and I couldn't find a way to create a new post (inactive button) so I'm using the reply method. Sorry..

My issue is that I can't find the Spotify radio option on my Windows phone. I'm using the 30 day premium trial and it works great, except there's no radio < The main reason I chose Spotify. Could you please tell me what's wrong?

[Sam]

I'm afraid there isn't Spotify Radio in the WP app at this moment in time.

If you'd like to see it, add your Kudos over here: http://community.spotify.com/t5/Spotify-Ideas/WP8-Request-Please-add-Radio-Support/idi-p/281784

[TechPorVida]

I can log on using my Facebook credentials.  I see the Spotify UI but a green screen pops up "Hi [name], login to your existing Spotify account" - I again use the Facebook credentials but "An error occurred Invalid name/password."  I'm able to log in to Facebook with the same credentials. 

I can click on Spotify and play my playlists but this green login screen stays up.

If I close this login screen it shuts down Spotify.

Thanks

[Joe]

Hey @TechPorVida What device is this happening on?

[user-removed]

Hi i want to delete a user on my spotify but i dont know how to do that. Can i get some helt from you.

Best regard from Emil Rojahn

[user-removed]

Hi, my name is Emil Rojahn i have spotify premium. I have given my pasword to another person and i want you to delete this person from my spotify so i can use it alone.