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familly account cannot have access

easyfab

Newbie

2018-01-07 02:54 AM

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Hi There,

I have a Premium family account. When I create a new family member, things are going right and the new member receive a mail with a link. the link opens a sessions but the password nevers works and when I want to reset it the system doesn't recoginze the adress of the new person.

I'm stuck !!!!

please help

thanks a lot

Fabrice

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