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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80523 Views

9 replies

2 likes

Account
Login
  • 80523 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654226 Views

13 replies

4 likes

Account
  • 654226 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734768 Views

18 replies

29 likes

  • 734768 Views
  • 18 replies
  • 29 likes

spotify on israel

hi, im from israel and i love spotify!israei songs have miliions of downloads in spotify and still spotify is not available here.please make it availabe!peace from israel

Newbie

hi, im from israel and i love spotify! israei songs have miliions of downloads in spotify and still spotify is not available here. please make it availabe! peace from israel 

306 Views

0 replies

0 likes

Other
  • 306 Views
  • 0 replies
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Reset account

Hi everybody, Is it possible to start with a clean slate and reset all your Spotify settings? My girlfriend also used my account and thus my Discover Weekly and other playlists are filled with music I don't like. I want to keep my account but just re...

Casual Listener

Hi everybody,   Is it possible to start with a clean slate and reset all your Spotify settings? My girlfriend also used my account and thus my Discover Weekly and other playlists are filled wi...

334 Views

0 replies

0 likes

Account
  • 334 Views
  • 0 replies
  • 0 likes

Account introvabile

Ho attivato la promozione di 3 mesi al costo di 0.99€, con un account diverso da questo. Ma ho perso le credenziali di accesso compresa l'e-mail, e nella ricerca tra le e-mail in tutte le mie caselle di posta non riesco a trovare la fattura emessa da...

Newbie

Ho attivato la promozione di 3 mesi al costo di 0.99€, con un account diverso da questo. Ma ho perso le credenziali di accesso compresa l'e-mail, e nella ricerca tra le e-mail in tutte le mie ca...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

We pay to much

Hi. It seende that we are paying 99 SEK to much for Spotify every month, and that we have been doing so for 12 months. 12 months ago we switched from having two accounts in the family to “Spotify Family”. What to do now? On top of that my wife’s and ...

Newbie

Hi.    It seende that we are paying 99 SEK to much for Spotify every month, and that we have been doing so for 12 months. 12 months ago we switched from having two accounts in the family ...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Familial premium account urgent help

Hello Sorry for this kind of "urgent" title. It is actually urgent problem.One of my family members wanted me to add me to my family list from the world. And as he is not familiar with keeping the password, we lost everything. Well, I would just want...

Casual Listener

Hello   Sorry for this kind of "urgent" title. It is actually urgent problem. One of my family members wanted me to add me to my family list from the world. And as he is not familiar with kee...

Duuue

Casual Listener

354 Views

2 replies

0 likes

Account
Premium
Security
  • 354 Views
  • 2 replies
  • 0 likes

Limit to SAVED ALBUMS??

So, I was already pissed off by the 3.3k download songs, now i tried to save an album and this appears: "Epic collection, friend. Your Library is all filled up. To save more, you`ll need to remove some songs." you guys are joking, right? even online,...

Regular

So, I was already pissed off by the 3.3k download songs, now i tried to save an album and this appears: "Epic collection, friend. Your Library is all filled up. To save more, you`ll need to remove so...

miks

Newbie

1091 Views

1 replies

9 likes

Account
Other
  • 1091 Views
  • 1 replies
  • 9 likes

Someone else is using my spotify

I logged on the spotify today and someone else's name and picture is on my account. As well as a whole bunch of music i don't listen to. I changed my password already but I want to change my name and picture.

Newbie

I logged on the spotify today and someone else's name and picture is on my account. As well as a whole bunch of music i don't listen to. I changed my password already but I want to change my name and...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

i paid for the new 0.99 cents offer for 3 months didn't get it

Paid for the 3 months 99 cents offer but I haven't gotten premium tried all recommended solutions I checked my bank account and it went through checked all my emails to make sure it wasn't a 2nd account/email as well. Help?

Newbie

Paid for the 3 months 99 cents offer but I haven't gotten premium tried all recommended solutions I checked my bank account and it went through checked all my emails to make sure it wasn't a 2nd acco...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
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Music changing randomly, random account connected

Hey! was just playing some songs like usual on spotify when the music stopped all of a sudden and i could see it playing on something else, the music had changed too. It was showing in the "avaliable units" thingy in bottom right corner that it was b...

Newbie

Hey! was just playing some songs like usual on spotify when the music stopped all of a sudden and i could see it playing on something else, the music had changed too. It was showing in the "avaliable...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
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Changing country by keeping the payment methode and Creditcard

Hi all, i want to change the country but want to keep the creditcard for paymant.I have a company AMEX creditcard signed in Netherland but work and live in Germany.How can i switch the coiuntry in my account so that i can use the german account with ...

Newbie

Hi all,   i want to change the country but want to keep the creditcard for paymant.I have a company AMEX  creditcard signed in  Netherland but work and live in Germany.How can i...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Someone is abusing my account

Dear community, It started like one month ago when I received an email by Spotify that I switched to family premium. I was wondering because I didn't ever touch it and just cancelled it. Now I realised when I was online at home that someone was using...

Newbie

Dear community,    It started like one month ago when I received an email by Spotify that I switched to family premium. I was wondering because I didn't ever touch it and just cancelled i...

IguanaSetup

Community Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Changing payment method and country

Hi, I moved from FR to BE and wanted to update my payment method (paypal/debit card). It said that the debit card used was issued in Belgium (indeed) and proposed me to switch the country from FR to BE on my account, I choosed "OK" but it didn't chan...

Music Fan

Hi,   I moved from FR to BE and wanted to update my payment method (paypal/debit card). It said that the debit card used was issued in Belgium (indeed) and proposed me to switch the country fr...

320 Views

0 replies

0 likes

Account
Premium
Subscription
  • 320 Views
  • 0 replies
  • 0 likes

Can’t login in account

Hi.Uses username as login, has had the same login and password for many years.Now the password is not working, and I do not get a recovery email, I do not know if I have set up the correct mail.Have premium, do not want to log in with fb and do not h...

Casual Listener

Hi. Uses username as login, has had the same login and password for many years. Now the password is not working, and I do not get a recovery email, I do not know if I have set up the correct mail. ...

Rhree

Casual Listener

307 Views

1 replies

0 likes

Login
  • 307 Views
  • 1 replies
  • 0 likes

Release Radar mesed up

I'm a frequent user of the release radar and I like it.But today I was horrified it was completely f*# up It was full of German Hiphop.I've never ever played anything remotely akin to that **bleep**I have no idea how it happened if I check Recently P...

Newbie

I'm a frequent user of the release radar and I like it. But today I was horrified it was completely f*# up  It was full of German Hiphop. I've never ever played anything remotely akin to that...

330 Views

0 replies

0 likes

Other
  • 330 Views
  • 0 replies
  • 0 likes

Solved!! Previous Wrapped up playlists

Hi, I was wondering if there is a way to see "wrapped up" (or similar) playlists from previous years? I am curious to see how my music habits have(not) changed over the years!

Newbie

Hi, I was wondering if there is a way to see "wrapped up" (or similar) playlists from previous years? I am curious to see how my music habits have(not) changed over the years!

Maxim

Spotify Star

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

Changing country- no new country options showing up in account settings...

Hi! I moved from the UK to Netherlands and when I go to edit profile only UK seems to be available in the country list (no other country). I am sitting in the Netherlands so my IP should be recognised. I ended up cancelling my premium because it lock...

Casual Listener

Hi! I moved from the UK to Netherlands and when I go to edit profile only UK seems to be available in the country list (no other country). I am sitting in the Netherlands so my IP should be reco...

328 Views

0 replies

0 likes

Account
  • 328 Views
  • 0 replies
  • 0 likes

My year in music showing someone else’s music (account hacked?)

I just recived my year in music and it is totally of. My top played song is a song I never heard before and it is a genre I never listens to, hip hop. In my top 100 song I had around half being hip hop or r n’ b, I never heard any of em before. They ...

Casual Listener

I just recived my year in music and it is totally of. My top played song is a song I never heard before and it is a genre I never listens to, hip hop. In my top 100 song I had around half being hip h...

404 Views

0 replies

0 likes

Account
Login
Other
Security
  • 404 Views
  • 0 replies
  • 0 likes

Featured Artist On Incorrect Artist Page

I recently posted a track but the featured artists have the wrong artist page How can I fix this? https://open.spotify.com/album/3YWnflrFML4noU7j2USAVv Their correct pages are Iotosh - https://open.spotify.com/artist/5IzolPBJ2JFhc2NeNA8LogKrs. - http...

Newbie

I recently posted a track but the featured artists have the wrong artist page  How can I fix this?    https://open.spotify.com/album/3YWnflrFML4noU7j2USAVv   Their correct pa...

Maxim

Spotify Star

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

spotify.me error

when i try and view my spotify.me data, it says "Looks like you don’t have enough data for us to show your listening history" despite the fact i have multiple playlists with hundreds of songs, please fix this.

Casual Listener

when i try and view my spotify.me data, it says "Looks like you don’t have enough data for us to show your listening history" despite the fact i have multiple playlists with hundreds of songs, please...

346 Views

0 replies

0 likes

Account
Other
  • 346 Views
  • 0 replies
  • 0 likes

Can’t cancel premium account

I created an account by logging in to a phony Facebook account. I got the free trial of premium. Shortly after creating this account with the phony Facebook account I decided to use that phony Facebook account as an actual account. I added new inform...

Newbie

I created an account by logging in to a phony Facebook account. I got the free trial of premium. Shortly after creating this account with the phony Facebook account I decided to use that phony Facebo...

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes