family member with shuffle play on audiobooks

[Lost_in_orbit]

Plan

Premium Family

Country

Germany

Device

Huawei P 30

Operating System

Andorid 9.1.0

My Question or Issue

Hi all,

we are using Spotify Family and I added my wife. In her app the premium button is gone, but on audiobooks she has only shuffle play.

What was wrong here?

In my Spotify app everything is ok.

Thanks

Lost 

[TaTHEj]

Did she try to reinstall?

[Elena · Accepted solution]

Hey there @Lost_in_orbit!

Thanks for reaching out and welcome to the Community! Awesome username by the way 😁

In some places in the app you can still see the Shuffle play button instead of Play even if you're on Premium.

This doesn't mean that it's not possible to play that playlists/section without using Shuffle, you'll just need to click on the first track to get stared.

Take a look at this page for more info on the app's controls.

Let us know if this info helps and have a lovely day!