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foreign log in spam

foreign log in spam

ive had an email about a new log in (in Peru, im in New Zealand) and advising me to change my password if it wasn't me. the email looks legit but im not convinced. any way to check that? id rather not have to change my password. 

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Hi @kaleona

Thank you for reaching out here in the Community!

If you want to know if an email is safe, make sure to check out this support article and follow the steps provided there. 

 

 

If you think that someone might have gained unauthorized access your Spotify account:

  1. Go to your account page and click SIGN OUT EVERYWHERE
  2. Open the password reset form in a private/incognito window, and choose a strong password you haven't used before.


It's also strongly advised that you change the password for:

  • The email address associated with your Spotify account (e.g. with Gmail, Hotmail, etc.).
  • Any Facebook profile associated with your Spotify account. You can make sure you're the only one currently logged into your Facebook in your Facebook Settings, under Security and login > Where You’re Logged In.
  • Any service where you use the same password as Spotify.

 

Make sure to check this article as well, in order to protect your Spotify account. 

 

I hope you'll find this helpful! 

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