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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407204 Views
  • 959 replies
  • 107 likes
  • Account
  • 407204 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176751 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176751 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100149 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100149 Views
  • 68 replies
  • 10 likes

[All Platforms][Other] Excessive ads

Its 4th of July and my neighbors are lighting fireworks. Im playing a relaxing playlist for my dog and literally every song or 2 is followed by atleast 3 ads. This seems excessive. If I've already listened to 10 mins worth of ads shouldn't that give ...

  • Newbie
  • Its 4th of July and my neighbors are lighting fireworks. Im playing a relaxing playlist for my dog and literally every song or 2 is followed by atleast 3 ads. This seems excessive. If I've already li...
  • Samnb1290
  • Casual Listener
  • 569 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Other
  • 569 Views
  • 1 replies
  • 0 likes

[Daily Mixes] Changes to song selection on Daily Mixes

Until yesterday my Daily Mixes were great. A little repetitive, but that was fine. Yesterday they decided to only select the least known songs from the artists. The exact same artists are listed at the top but all the songs are obscure. Can I turn of...

  • Newbie
  • Until yesterday my Daily Mixes were great.  A little repetitive, but that was fine. Yesterday they decided to only select the least known songs from the artists. The exact same artists are liste...
  • Samnb1290
  • Casual Listener
  • 463 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 463 Views
  • 1 replies
  • 0 likes

Showing offline when I’m not

PlanPremiumCountryUKDevice(iPhone 6) My Question or IssueSpotify keeps not working whenever I am not using wi fi. Initially, it would not play any music when I was not on wi fi, even though the music was already downloaded. I also do have data if it ...

  • Visitor
  • Plan Premium Country UK Device (iPhone 6)   My Question or Issue Spotify keeps not working whenever I am not using wi fi. Initially, it would not play any music when I was not on wi fi, ...
  • A_Musicophile
  • Community Legend
  • 474 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 474 Views
  • 1 replies
  • 1 likes

Someone using my Account using a PS4

Since Yesterday I have notice a new Connected Device in my Spotify Connect Tab, it's a Playstation called "PS4-666". They keep switching to their device and listenting to russian music on my premium account. Since they're using a PS4, I cannot discun...

  • Visitor
  •  Since Yesterday I have notice a new Connected Device in my Spotify Connect Tab, it's a Playstation called "PS4-666".    They keep switching to their device and listenting to russian...
  • Billy-J
  • Spotify Star
  • 1960 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 1960 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need help recovering my premium acct. I purchased a new phone and lost my premium account info

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Katerina
  • Spotify Legend
  • 526 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 526 Views
  • 2 replies
  • 0 likes

Solved!! Unable to find/add a friend whose username I know

Hello! I have a friend on Spotify, she has no Facebook but I know her Spotify username. I also have no Facebook. I managed to subscribe to a playlist of hers (after she gave me its URL). Likewise, she managed to subscribe to a playlist of mine. I am ...

  • Regular
  • Hello!   I have a friend on Spotify, she has no Facebook but I know her Spotify username. I also have no Facebook.   I managed to subscribe to a playlist of hers (after she g...
  • Pm698
  • Newbie
  • 4978 Views
  • 12 replies
  • 0 likes
  • 4978 Views
  • 12 replies
  • 0 likes

Account Hacked

alexandria.galevPremiumCanada iPhone XS MaxIOS A couple of days ago I opened my spotify account to listen to some music and I noticed that in the "recently listened to" category there were playlists that I had never even clicked on before. When I wen...

  • Visitor
  • alexandria.galev Premium Canada   iPhone XS Max IOS     A couple of days ago I opened my spotify account to listen to some music and I noticed that in the "recently listened to...
  • Billy-J
  • Spotify Star
  • 1119 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1119 Views
  • 1 replies
  • 0 likes

Eu não tinha mais direito ao teste grátis do premium mas mesmo assim me cobraram

Eu não tinha mais direito ao teste grátis do premium mas mesmo assim me cobraram o valor de 10 reais.

  • Visitor
  • Eu não tinha mais direito ao teste grátis do premium mas mesmo assim me cobraram o valor de 10 reais. 
  • Bittencourt
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 312 Views
  • 1 replies
  • 0 likes

New Update Sucks, How to switch it back

PlanPremiumCountryU.S.DeviceSamsungOperating SystemAndroid This New Update SUCKS! I've never posted on here before but after today I can't help it. I personally e-mailed Spotify Support explaining my frustration. After that I found this website and s...

  • Visitor
  •   Plan Premium Country U.S. Device Samsung Operating System Android   This New Update SUCKS! I've never posted on here before but after today I can't help it. I personally e-maile...
  • hoodeddefender
  • Gig Goer
  • 6997 Views
  • 6 replies
  • 9 likes
  • Account
  • 6997 Views
  • 6 replies
  • 9 likes

SEND A MESSAGE OR SONG THROUGH SPOTIFY - not third party

Plan- PremiumCountry- CanadaDevice- Huawei Android or Mac computer desktop app. I simply want to send a song THROUGH Spotify to another Spotify user that I follow. AND send a message THROUGH Spotify. NOT through a third party integration (facebook, m...

  • Newbie
  • Plan- Premium Country- Canada Device- Huawei Android or Mac computer desktop app.   I simply want to send a song THROUGH Spotify to another Spotify user that I follow.    AN...
  • Bethany_Dawn
  • Community Legend
  • 1075 Views
  • 1 replies
  • 0 likes
  • Account
  • 1075 Views
  • 1 replies
  • 0 likes

Getting charged on free subscription

I’m on a free Spotify account (have checked my account to make sure) but I’ve just noticed for the month of June and July I’ve been charged a monthly fee. There is no other account that should be using my personal credit card. How do I fix this?

  • Visitor
  • I’m on a free Spotify account (have checked my account to make sure) but I’ve just noticed for the month of June and July I’ve been charged a monthly fee. There is no other account that should be usi...
  • Luan
  • Spotify Star
  • 330 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Subscription] Write “Bestätigung” instead of „Betätigung” in confirmation email

Dear Sir or Madam, one would be thrilled if one of your underlings could insert the letter ‘s’ after the second letter of the word “Betätigung” in the German version of the email that confirms the subscription renewal, thus turning an “exertion” (Bet...

  • Casual Listener
  • Dear Sir or Madam,   one would be thrilled if one of your underlings could insert the letter ‘s’ after the second letter of the word “Betätigung” in the German version of the email that confir...
  • Peter
  • Spotify Legend
  • 524 Views
  • 3 replies
  • 0 likes
  • All Platforms
    Subscription
  • 524 Views
  • 3 replies
  • 0 likes

Not showing any followers or following in my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 829 Views
  • 3 replies
  • 0 likes
  • Account
  • 829 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution changing country

FreeCountryFrom Switzerland to South AfricaDeviceSamsung galaxy S6 edge + Computer Operating SystemAndroid Oreo, Windows 10 My Question or IssueI had Spotify Premium while I was living in Switzerland. Now I moved out from Switzerland and live in Sout...

  • Casual Listener
  • Free Country From Switzerland to South Africa Device Samsung galaxy S6 edge + Computer   Operating System Android Oreo, Windows 10   My Question or Issue I had Spotify Premiu...
  • Katerina
  • Spotify Legend
  • 1311 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Other
  • 1311 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution My profile name got replaced by random letters and numbers

Been an user for a longer time now, but just recently I noticed my profile name and picture got reset and I just don't like having "21kzbgkmyzi4kcbolkvifvxcq" as my profile name, tried to follow some instructions on spotify's help page, but there isn...

  • Casual Listener
  • Been an user for a longer time now, but just recently I noticed my profile name and picture got reset and I just don't like having "21kzbgkmyzi4kcbolkvifvxcq" as my profile name, tried to follow some...
  • Gabolsgabs
  • Visitor
  • 1581 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1581 Views
  • 3 replies
  • 0 likes

Superuser Contribution Keeps Randomly Playing Trap & Rap songs.. Have Changed Passwords etc..

PlanPremiumuk DeviceMacbook My account seems to be strangly compromised, it keeps randomly playing various Trapp and Rap artists (when clicking through they seem very scammy ie albums with 30 tracks under 1 minute long!) https://open.spotify.com/arti...

  • Regular
  • Plan Premium uk   Device Macbook   My account seems to be strangly compromised, it keeps randomly playing various Trapp and Rap artists (when clicking through they seem very scammy i...
  • Katerina
  • Spotify Legend
  • 2901 Views
  • 16 replies
  • 5 likes
  • Account
  • 2901 Views
  • 16 replies
  • 5 likes

Solved!! French music on an American account

Hey all, I am French but I study in the U.S. so I have an American student account. However, there are some French artist that I want to listen to that are not listed on the American Spotify. What can I do to access these songs?

  • Casual Listener
  • Hey all,   I am French but I study in the U.S. so I have an American student account. However, there are some French artist that I want to listen to that are not listed on the American Spotify...
  • t_r5lj9f2-c
  • Newbie
  • 2195 Views
  • 2 replies
  • 0 likes
  • Account
  • 2195 Views
  • 2 replies
  • 0 likes

New password not working

I reset my password but it does not work. Tried to log back in with the new password and it says it is incorrect/invalid. What to do?

  • Visitor
  • I reset my password but it does not work. Tried to log back in with the new password and it says it is incorrect/invalid. What to do?  
  • Billy-J
  • Spotify Star
  • 598 Views
  • 1 replies
  • 0 likes
  • Account
  • 598 Views
  • 1 replies
  • 0 likes

Spotify account name weird code?

Hello, just wondering if this can be fixed to my actual name like it was before? I believe discord managed to stuff everything up.

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  • Visitor
  • Hello, just wondering if this can be fixed to my actual name like it was before? I believe discord managed to stuff everything up.   
  • ListenToGlobal
  • Composer
  • 1689 Views
  • 8 replies
  • 0 likes
  • Account
  • 1689 Views
  • 8 replies
  • 0 likes

Cant log-in to correct account

PlanPremiumCountryUK Operating SystemWindows 10, My Question or Issuei just recently upgraded my pc to windows 10 and before (old windows 7) i use to log in with facebook so now when i try to log in with facebook it comes up with error 3 saying user ...

  • Casual Listener
  • Plan Premium Country UK   Operating System Windows 10,   My Question or Issue i just recently upgraded my pc to windows 10 and before (old windows 7) i use to log in with faceboo...
  • madmanmoose
  • Casual Listener
  • 508 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 508 Views
  • 1 replies
  • 0 likes