password and email problem

[volkswagenarena]

Hi community,

I have an official username for Volkswagen Arena and i forgot the email address. I can not reset password. How should i find the email address for resetting password. I only remember the username.

Thanks.

[Emilia_8]

Hello @volkswagenarena, 

Thank you for reaching out here in the Community!

Please, take a look at this support article and follow all the relevant steps provided there. 

You can also use your username instead of email to reset your password as well. The password reset form will be send to the email associated with your Spotify account. 

I hope you'll find this helpful! 

[TiaGal1983]

You can get your user name from the app. Then go to any desktop or laptop click forgot password it will ask for username or email. If you have any idea what email it could just check a few and look for the reset email from Spotify. Problem solved!