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prblems with username and verification of e-mail address

Solved!

prblems with username and verification of e-mail address

Keep getting an e-mail for verification of my email address, confirming it does not give a solution. 

also the username is different on several screens, should be username: Jilles, showing: 8t*************k

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Thanks for letting me know that you've reached out to Support already. They should be able to help further, don't worry.

 

If you have any questions in the future, don't hesitate to reach out.

MaximSpotify Star
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Note: I'm not a Spotify employee.

View solution in original post

4 Replies

Hey @Jilles24,

 

It looks like you were able to add a display name to your account when signing up. Your username on your user profile will still show as Jilles, and any playlists made by you will show as made by Jilles too.

Can you please provide a little bit more details about the email address verification issue?

Thanks.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

every 10 minutes I receive a confirmation mail (pic 1), after pressing the button I get a success message. But every 10 minutes  I receive a new mail,

 

this has now been solved by the customer contact center

Same issue here.

 

@spotify: Ticket number is Spotify Support Case # 09291531

Marked as solution

Thanks for letting me know that you've reached out to Support already. They should be able to help further, don't worry.

 

If you have any questions in the future, don't hesitate to reach out.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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