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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80486 Views

9 replies

2 likes

Account
Login
  • 80486 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654113 Views

13 replies

4 likes

Account
  • 654113 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734598 Views

18 replies

29 likes

  • 734598 Views
  • 18 replies
  • 29 likes

Twitter

I can't share my albums and songs on Twitter. It keeps saying "Error, try it again". Help!

Visitor

I can't share my albums and songs on Twitter. It keeps saying "Error, try it again". Help!

Maxim

Spotify Star

259 Views

1 replies

0 likes

Other
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi. I have problem connection my family to spotify premium family. Before I was also on spotify an

HiI have problem connecting my family to spotify family. Befare Yesterday I was also member and my kids was also. I can not connect them. My daughter does not receive mail invited.vh. Søren

Newbie

  Hi I have problem connecting my family to spotify family. Befare Yesterday I was also member and my kids was also. I can not connect them. My daughter does not receive mail invited. vh. Sør...

SergioDavid

Roadie

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

You are with the banned?

You made that genre for banned countries.Thank you!But we think you are The Trump! you banned Iranian IP users (even premium users) from 5 months ago. Premium accounts are accessible everywhere except IRAN.So no need to support us, just unban IPs.

Visitor

You made that genre for banned countries.Thank you! But we think you are The Trump! you banned Iranian IP users (even premium users) from 5 months ago. Premium accounts are accessible everywhere exc...

Jacob

Community Legend

1028 Views

1 replies

0 likes

Other
Premium
Subscription
  • 1028 Views
  • 1 replies
  • 0 likes

Re: Can't create an artist account

Hi!We have a similar problem. We did an official remix for a Swedish artist and the title says: Syster Sol - Voodoo (Cry Tuff Remix), but our name in the title is not a link, so there's no artist account. We have started a personal account and would ...

Casual Listener

Hi! We have a similar problem. We did an official remix for a Swedish artist and the title says: Syster Sol - Voodoo (Cry Tuff Remix), but our name in the title is not a link, so there's no art...

Uratelo

Gig Goer

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Solved!! Confirm E-mail Years After Registration - Possible Fake E-mail?

I recently got an e-mail from Spotify asking me to confirm my e-mail. The thing is, I've been registered to Spotify for years! Since I was half asleep when I saw the mail I clicked it without thinking twice. Now I'm fearing this was a fake e-mail. I'...

Newbie

I recently got an e-mail from Spotify asking me to confirm my e-mail. The thing is, I've been registered to Spotify for years! Since I was half asleep when I saw the mail I clicked it without thinkin...

Jacob

Community Legend

476 Views

1 replies

0 likes

Account
  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Eliminare account

Salve, voglio eliminare un account di spotify che non ho uso da tempo (non so la password) l'avevo collegato assieme a Facebook che purtroppo non ce l'ho più, come posso eliminare l'account?

Newbie

Salve, voglio eliminare un account di spotify che non ho uso da tempo (non so la password) l'avevo collegato assieme a Facebook che purtroppo non ce l'ho più, come posso eliminare l'account?

SergioDavid

Roadie

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play the current song

Im on my desktop, and whenever I try to play a song from digital druglord by Blackbear it wont let me play it. I can play any song on my phone and any other songs in my playlist on my desktop but not these ones. When it gets shuffled to those songs t...

Newbie

Im on my desktop, and whenever I try to play a song from digital druglord by Blackbear it wont let me play it. I can play any song on my phone and any other songs in my playlist on my desktop but not...

SergioDavid

Roadie

226 Views

1 replies

0 likes

Account
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution 129 Pesos Promo on Globe

Why can't i register? No pincode sent to me to register on premium? why??

Newbie

Why can't i register? No pincode sent to me to register on premium? why??

SergioDavid

Roadie

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Date

Hello, I just connected my Spotify account to my Facebook. When I logged in on Spotify it said my Premium will end today (8-7-2017). On 13-6-2017 I bought 3 months Spotify Premium for €0,99.So will my premium end today, if yes, how can I contact Spot...

Newbie

Hello,   I just connected my Spotify account to my Facebook. When I logged in on Spotify it said my Premium will end today (8-7-2017). On 13-6-2017 I bought 3 months Spotify Premium for €0,99....

SergioDavid

Roadie

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

un mensaje de error no permite que use mim servicio

Trato de usar el servicio y sale un mensaje que dice " error no lo puedes usar mas de 14 dias fuera del pais" cuando no estoy en el extranjero y tengo una cuenta familiar premiun... si no me resuelven este problema que ya he tratado de resolver cance...

Newbie

Trato de usar el servicio y sale un mensaje que dice " error no lo puedes usar mas de 14 dias fuera del pais" cuando no estoy en el extranjero y tengo una cuenta familiar premiun... si no me resuelve...

Uratelo

Gig Goer

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Carta regalo e addebbito

Salve, ho un problema io ho acquistato una carta Spotify, ma mi è stato comunque addebbitato il costo mensile quindi ho pagato due volte Premium. E' possibile un rimborso? Grazie.

Newbie

Salve, ho un problema io ho acquistato una carta Spotify, ma mi è stato comunque addebbitato il costo mensile quindi ho pagato due volte Premium. E' possibile un rimborso?    Grazie.

SergioDavid

Roadie

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Please help!

I lost my old phone and now that I have my new one I'm trying to log into Spotify but totally forgot the info i had on my old phone just remember I was on premium for 3 months for99 cents. So I don't remember my password or username but my card is on...

Newbie

I lost my old phone and now that I have my new one I'm trying to log into Spotify but totally forgot the info i had on my old phone just remember I was on premium for 3 months for99 cents. So I don't...

Jacob

Community Legend

193 Views

1 replies

0 likes

Login
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login to my premium account

I've had premium through my Sonos home system (which is logged in to Spotify) but I want to login from my computer or phone. I just can't remember the login I used to create the premium account. So i continue to pay monthly and can't login.

Newbie

I've had premium through my Sonos home system (which is logged in to Spotify) but I want to login from my computer or phone. I just can't remember the login I used to create the premium account. So i...

JuanCamilo

Roadie

198 Views

1 replies

0 likes

Login
  • 198 Views
  • 1 replies
  • 0 likes

cant login on desk top (Mac)

hello I can't log in on my desk top... and I have updated it, restarted my computer and it still doesn't work. Everytime I try to log in with Facebook as I can on everything else, and I can log in on the web, not on my desk top application I get this...

Visitor

hello I can't log in on my desk top... and I have updated it, restarted my computer and it still doesn't work.  Everytime I try to log in with Facebook as I can on everything else, and I can log...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Song plays on iPhone not Desktop

The song Over Blue Peaks by Chris Clouse plays on iphone but not desktop. I've reinstalled, i've unticked all the local file options. Local files continue to show in song lists. I've restarted several times

Newbie

The song Over Blue Peaks by Chris Clouse plays on iphone but not desktop.  I've reinstalled, i've unticked all the local file options.  Local files continue to show in song lists.  I'v...

220 Views

0 replies

1 likes

  • 220 Views
  • 0 replies
  • 1 likes

My Spouse's Name Replaced Mine on My Account!

I sent her an invite for Family Premium but her name says "You" (meaning myself) on my account. This is ridiculous and I don't see a way to fix it.

Casual Listener

I sent her an invite for Family Premium but her name says "You" (meaning myself) on my account. This is ridiculous and I don't see a way to fix it.

241 Views

0 replies

0 likes

Account
  • 241 Views
  • 0 replies
  • 0 likes

Superuser Contribution Other Spotify account email changed, not by me

I have another Spotify account which has Premium on it. Today I tried to log on VIA wifi and add some songs, but it kept saying that my log in information was incorrect. I logged into my email address attached to the account and saw an email from Spo...

Newbie

I have another Spotify account which has Premium on it.  Today I tried to log on VIA wifi and add some songs, but it kept saying that my log in information was incorrect.  I logged into my ...

JuanCamilo

Roadie

281 Views

1 replies

0 likes

Security
  • 281 Views
  • 1 replies
  • 0 likes

Solved!! New account signup is hanging.

Hi there. Am trying to set up a new account for my son as we have just upgraded to a family account. Have entered all the information required and clicked signup. After that a wheel spinny thing stays on the screen and nothing happens.The reCAPTCHA t...

Casual Listener

Hi there.   Am trying to set up a new account for my son as we have just upgraded to a family account. Have entered all the information required and clicked signup. After that a wheel spinny...

PeteSki

Newbie

17872 Views

28 replies

4 likes

Account
  • 17872 Views
  • 28 replies
  • 4 likes