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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80329 Views

9 replies

2 likes

Account
Login
  • 80329 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653597 Views

13 replies

4 likes

Account
  • 653597 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

733993 Views

18 replies

29 likes

  • 733993 Views
  • 18 replies
  • 29 likes

Superuser Contribution Wie kriege ich meine email Adresse raus

Hallo Leute ,Ich habe leider das Problem das heute mein Handy kaputt gegangen ist und ich mich auf meinem neuen Handy gern wieder anmelden würde , allerdings habe ich meine email Adresse vergessen und brauche sie von Spotify zugeschickt Weiß jemand w...

Newbie

Hallo Leute , Ich habe leider das Problem das heute mein Handy kaputt gegangen ist und ich mich auf meinem neuen Handy gern wieder anmelden würde , allerdings habe ich meine email Adresse vergessen ...

SergioDavid

Roadie

1691 Views

1 replies

0 likes

Account
Login
  • 1691 Views
  • 1 replies
  • 0 likes

Problemas con Plan Familiar Premium

Soy el titular de mi cuenta premiun y tengo un plan familiar con 4 miembros y un administrador que no puedo eliminar y tampoco designe . Como puedo eliminarlo .

Newbie

Soy el titular de mi cuenta premiun y tengo un plan familiar con 4 miembros y un administrador que no puedo eliminar y tampoco designe . Como puedo eliminarlo . 

AMMJ

Newbie

438 Views

3 replies

0 likes

  • 438 Views
  • 3 replies
  • 0 likes

Is it possible to use spotify premium free trial and then stop for about 3 Monts then take p. after?

Hello everyone,is it possible to use the 30 days premium trial and then stop for about 2 Monts and after this time take Premium again?Thanks everyone who can help me!

Casual Listener

Hello everyone, is it possible to use the 30 days premium trial and then stop for about 2 Monts and after this time take Premium again? Thanks everyone who can help me!

Caerne_asada

Casual Listener

771 Views

1 replies

0 likes

  • 771 Views
  • 1 replies
  • 0 likes

Email and password got changed

I had a premium account and someone hacked my account and changed my email and password and now I can't log in and fix it or cancel my account. This is poor on Spotify. I need help please.

Newbie

I had a premium account and someone hacked my account and changed my email and password and now I can't log in and fix it or cancel my account. This is poor on Spotify. I need help please.

user-removed

Not applicable

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Solved!! I can't login using my FB login because it says I'm abroad.

I have a premium account associated w my Canadian Rogers account. This is linked to my FB login. I have a new phone, with new Spotify app and logged into my FB account (am not abroad), and Spotify won't let me login because it says I'm abroad. I have...

Casual Listener

I have a premium account associated w my Canadian Rogers account. This is linked to my FB login. I have a new phone, with new Spotify app and logged into my FB account (am not abroad), and Spotify wo...

BrookeErin

Casual Listener

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Mudar endereço / change adress

Hey. I've recently moved to a new adress, and therefore I want to move to a new "Premium for family", but I can't change my account's adress. I know I could create a new one, but this one is synced with my facebook and I didn't want to lose it. Is th...

Visitor

Hey. I've recently moved to a new adress, and therefore I want to move to a new "Premium for family", but I can't change my account's adress. I know I could create a new one, but this one is synced w...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

How could I reset my account?

I want to start everything over again. Is it possible?

Visitor

I want to start everything over again. Is it possible?

Maxim

Spotify Star

296 Views

1 replies

0 likes

Account
  • 296 Views
  • 1 replies
  • 0 likes

login and account

i have a premium account which never works. the albums ive downloaded never stay downloaded and when i want to listen to them, i cant. I just tried to uninstall the app, thinking maybe that would help... and now its not letting me sign in. Ive tried ...

Casual Listener

i have a premium account which never works. the albums ive downloaded never stay downloaded and when i want to listen to them, i cant. I just tried to uninstall the app, thinking maybe that would hel...

LoganHelps

Composer

727 Views

7 replies

0 likes

Premium
  • 727 Views
  • 7 replies
  • 0 likes

help logging in

I recently got spotify premium 99 cent three month deal and lost my username and password for that account and i was wondering if i could somehow get the username from spotify or if you could cancel the account so it dose not charge me further

Newbie

I recently got spotify premium 99 cent three month deal and lost my username and password for that account and i was wondering if i could somehow get the username from spotify or if you could cancel ...

Jacob

Community Legend

392 Views

1 replies

0 likes

Account
Login
Subscription
  • 392 Views
  • 1 replies
  • 0 likes

Solved!! Family Plan and OLD iOS devices - can't login

I have the family plan. I also have a lot of OLD iOS devices. I this case I am using an iPod Touch that won't upgrade beyone iOS 4. I was able to download an older version of spotify. When I try to login, I am only able to login with my "root" accoun...

Casual Listener

I have the family plan.  I also have a lot of OLD iOS devices.  I this case I am using an iPod Touch that won't upgrade beyone iOS 4.  I was able to download an older version of spotif...

tdsimon

Casual Listener

1367 Views

5 replies

1 likes

Login
  • 1367 Views
  • 5 replies
  • 1 likes

Can i get again Premium with the same address?

Hallo everyone,I want to know if it is possible to close the free 30 days of premium dont do something like 3 Monts and get on the same account after premium again?Thank you very much.

Visitor

Hallo everyone, I want to know if it is possible to close the free 30 days of premium dont do something like 3 Monts and get on the same account after premium again? Thank you very much.

Jacob

Community Legend

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 Month 0,99€ but it doesnt work!

For 2 weeks I pay 0,99€ for 3 Month, but today i look and on my account they write that my premium account will end today and they take 9,99€. Than i deleted premium because, i make this premium account two weeks ago, why i should pay again? So after...

Newbie

For 2 weeks I pay 0,99€ for 3 Month, but today i look and on my account they write that my premium account will end today and they take 9,99€. Than i deleted premium because, i make this premium acco...

SergioDavid

Roadie

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution nytt premium for family

Missade betalning och premium family avslutades - när jag nu lagt in nytt kortnr funkar det för mig men inte för resten av familjen, på hens konto står gratiskonto. Men i min inloggning står också att hen är administratör? Har skickat ny inbjudan, me...

Newbie

Missade betalning och premium family avslutades - när jag nu lagt in nytt kortnr funkar det för mig men inte för resten av familjen, på hens konto står gratiskonto. Men i min inloggning står ock...

SergioDavid

Roadie

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Being Charge Twice For My Premium Account

I Am Getting Charge Twice On My Premium Account You Just Took Out Money On July 1st Now It Says That You Are Taking Money Out Of My Bank Account Today I Been Having Enough Problems With The Application For Months I Need Someone To Call Me About My Ac...

Newbie

I Am  Getting Charge Twice On My Premium Account You Just Took Out Money On July 1st Now It Says That You Are Taking Money Out Of My Bank Account Today I Been Having Enough Problems With The App...

LoganHelps

Composer

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Have I been hacked? Spotify says I'm listening to music in Italian

So, despite changing my password and email address, it looks like Spotify has me recorded as playing music in Italian. Furthermore, when I changed email address, the confirmation was in Italian. I've not set anything to Italian and I'm not listening ...

Newbie

So, despite changing my password and email address, it looks like Spotify has me recorded as playing music in Italian. Furthermore, when I changed email address, the confirmation was in Italian. I've...

kejt_

Community Legend

494 Views

1 replies

0 likes

Account
  • 494 Views
  • 1 replies
  • 0 likes

Spotify thinks i'm not a member of my family.

I've been on the family subscription for months, and im surprised they cut me off recently. I tried to log in but it just said they could not confirm that I live with them. I'm like **bleep** why do you even have some rules like that??? uggh. Help me...

Newbie

I've been on the family subscription for months, and im surprised they cut me off recently. I tried to log in but it just said they could not confirm that I live with them. I'm like **bleep** why do ...

Hubo

Community Legend

523 Views

6 replies

0 likes

  • 523 Views
  • 6 replies
  • 0 likes

Twitter

I can't share my albums and songs on Twitter. It keeps saying "Error, try it again". Help!

Visitor

I can't share my albums and songs on Twitter. It keeps saying "Error, try it again". Help!

Maxim

Spotify Star

259 Views

1 replies

0 likes

Other
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi. I have problem connection my family to spotify premium family. Before I was also on spotify an

HiI have problem connecting my family to spotify family. Befare Yesterday I was also member and my kids was also. I can not connect them. My daughter does not receive mail invited.vh. Søren

Newbie

  Hi I have problem connecting my family to spotify family. Befare Yesterday I was also member and my kids was also. I can not connect them. My daughter does not receive mail invited. vh. Sør...

SergioDavid

Roadie

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

You are with the banned?

You made that genre for banned countries.Thank you!But we think you are The Trump! you banned Iranian IP users (even premium users) from 5 months ago. Premium accounts are accessible everywhere except IRAN.So no need to support us, just unban IPs.

Visitor

You made that genre for banned countries.Thank you! But we think you are The Trump! you banned Iranian IP users (even premium users) from 5 months ago. Premium accounts are accessible everywhere exc...

Jacob

Community Legend

1027 Views

1 replies

0 likes

Other
Premium
Subscription
  • 1027 Views
  • 1 replies
  • 0 likes