premium subscription

[_phoebe]

I have been using a gift card to purchas my premium subscription, now it has randomly gone back to a free subscription but under my payment history it says that the last gift card i put in should not expire until the 18th of feburaury

[Jordi]

Hi there and welcome to the community,

You should get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.