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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481459 Views
  • 979 replies
  • 111 likes
  • Account
  • 481459 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210801 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210801 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120842 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120842 Views
  • 72 replies
  • 12 likes

Change username and break Link to Facebook

I have a few questions. I guess at some point I linked my Facebook account to Spotify. I want to decouple my Facebook acocunt and change my name to something human readable vice a long string of numbers. Is this possible? If so, could someone please ...

  • Visitor
  • I have a few questions. I guess at some point I linked my Facebook account to Spotify. I want to decouple my Facebook acocunt and change my name to something human readable vice a long string of numb...
  • Jordi
  • Community Legend
  • 278 Views
  • 2 replies
  • 0 likes
  • 278 Views
  • 2 replies
  • 0 likes

Solved!! Change the country for my account

Hi, I just changed my acocunt's country from Switzerland to the UK. Everything seems to be fine, as the next bill is stated in pounds, however I can't seem to active my Unidays discount for some reason. Once i click on changing my payment, it still s...

  • Newbie
  • Hi,  I just changed my acocunt's country from Switzerland to the UK. Everything seems to be fine, as the next bill is stated in pounds, however I can't seem to active my Unidays discount for s...
  • MattSuda
  • Spotify Star
  • 289 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 289 Views
  • 2 replies
  • 0 likes

Solved!! Cost of upgrading account

I checked through some of the answers here and didn't find anything so am asking if I was to upgrade from the free version how much after the 30 days would I be charged to keep it I really like the no interuptions when listening to my music and am th...

  • Visitor
  • I checked through some of the answers here and didn't find anything so am asking if I was to upgrade from the free version how much after the 30 days would I be charged to keep it I really like the n...
  • OviiiOne
  • Community Legend
  • 272 Views
  • 3 replies
  • 0 likes
  • 272 Views
  • 3 replies
  • 0 likes

Solved!! Help me delete my account ASAP

I have sent many emails, but no reply. I need it deleted ASAP!

  • Visitor
  • I have sent many emails, but no reply. I need it deleted ASAP!
  • Jordi
  • Community Legend
  • 406 Views
  • 5 replies
  • 0 likes
  • Account
  • 406 Views
  • 5 replies
  • 0 likes

Solved!! I am trying to cancel my premium subscription, but it says the password is incorrect

I created my spotify acount in 2011 and upgraded to premium around two years ago. I have enjoyed spotofy but after experimenting with my free trial to Beats Music I am a bigger fan of the music it reccomends and whatever algrythem they use to find mu...

  • Casual Listener
  • I created my spotify acount in 2011 and upgraded to premium around two years ago. I have enjoyed spotofy but after experimenting with my free trial to Beats Music I am a bigger fan of the music ...
  • Jordi
  • Community Legend
  • 393 Views
  • 3 replies
  • 0 likes
  • 393 Views
  • 3 replies
  • 0 likes

deleting a spotify account

I can't send the email through the contact form because my email is typed in wrong on it. I can't therefore receive the email as to whether or not the account can be deleted!!!

  • Visitor
  • I can't send the email through the contact form because my email is typed in wrong on it. I can't therefore receive the email as to whether or not the account can be deleted!!!
  • user-removed
  • Not applicable
  • 230 Views
  • 2 replies
  • 0 likes
  • Account
  • 230 Views
  • 2 replies
  • 0 likes

Solved!! Not Getting Anything

Content removed. Included personal data that could be abused. Removed by @JoeThomas

  • Newbie
  • Content removed. Included personal data that could be abused.   Removed by @JoeThomas 
  • JoeThomas
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • Premium
  • 227 Views
  • 1 replies
  • 0 likes

Hijacked account?

I cannot login in my spotify account (username: ciccopiedi) it looks like my password has been changed, and I'm not receiving mails to change the password, I suppose my email address has been changed. What can I do?

  • Visitor
  • I cannot login in my spotify account (username: ciccopiedi) it looks like my password has been changed, and I'm not receiving mails to change the password, I suppose my email address has been changed...
  • Jordi
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Spotify dissapeared !

I try to downlow it again but the setup exe. doesn't run ; I get only a desktop access but nothing more! I try to 'desinstall' it and doesn't work either... help, my account is intact, but I can't get the program/software.. thank

  • Casual Listener
  • I try to downlow it again but the setup exe. doesn't run ; I get only a desktop access but nothing more!  I try to 'desinstall' it and doesn't work either... help, my account is intact, but I ca...
  • monicangpuebla
  • Casual Listener
  • 202 Views
  • 4 replies
  • 0 likes
  • 202 Views
  • 4 replies
  • 0 likes

Hey Spotify, can you clean up the playlists by removing all the dead Jason Aldean entries?

I frequently listen to 'Chillin on a dirt road' playlist managed by spotify. It is becoming a real pain to have my player hang up every time an Aldean song comes up and cannot be played.

  • Newbie
  • I frequently listen to 'Chillin on a dirt road' playlist managed by spotify. It is becoming a real pain to have my player hang up every time an Aldean song comes up and cannot be played.
  • Jordi
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Two separate accounts on the same email...?

Hi So I have two computers in front of me. I've signed into spotify on both of them, using the same user name, tomhudson21, passwords etc, but I have two greetings: "Hello 119738376" and "Hello tomhudson21" The left one is on a premium subscription @...

  • Newbie
  • Hi   So I have two computers in front of me.   I've signed into spotify on both of them, using the same user name, tomhudson21, passwords etc, but I have two greetings:   "...
  • Jordi
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

my account has expired but I had promotion

The last month I pay for premium with a gift card, spotify say they have a promotion, three months premium if you pay one, the free months you have after your pay expired, my pay expired yesterday and today I spotify free no premium, I don´t receive ...

  • Newbie
  • The last month I pay for premium with a gift card, spotify  say they have a promotion, three months premium if you pay one, the free months you have after your pay expired, my pay expired y...
  • OviiiOne
  • Community Legend
  • 350 Views
  • 5 replies
  • 0 likes
  • 350 Views
  • 5 replies
  • 0 likes

STUDENT PREMIUM NOW UNAVAILABLE???

Hi I have a student NUS card that is still valid and I was with Spotify student premium and my card details were changed so my premium account was canceled and went back to free - now my spotify doesnt work at all - all songs say un able to play. - I...

  • Newbie
  • Hi I have a student NUS card that is still valid and I was with Spotify student premium and my card details were changed so my premium account was canceled and went back to free - now my spotify does...
  • OviiiOne
  • Community Legend
  • 295 Views
  • 1 replies
  • 1 likes
  • 295 Views
  • 1 replies
  • 1 likes

Bought Premium to get the following two months for free?

Hello I bought Premium for Christmas, while there was a commercial running about buying it before December 31st and get the following two months for free. Thing is now when one month has passed I'm back on free, what's up with that? Have I got it all...

  • Casual Listener
  • Hello I bought Premium for Christmas, while there was a commercial running about buying it before December 31st and get the following two months for free. Thing is now when one month has passed I'm...
  • Account-404
  • Casual Listener
  • 236 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 236 Views
  • 2 replies
  • 0 likes

Solved!! Change Country Settings

hi, i can't change my country settings - i have received a complimentary premium code; how can i change my country settings?

  • Casual Listener
  • hi, i can't change my country settings - i have received a complimentary premium code; how can i change my country settings?
  • MattSuda
  • Spotify Star
  • 334 Views
  • 3 replies
  • 0 likes
  • Free
    Premium
  • 334 Views
  • 3 replies
  • 0 likes

Spotify not working after buying Premium

I just bought the Spotify Premium for three months (99cents) and now my Spotify doesn´t open at all anymore. Can anybody help? Already downloaded the latest version and still doesn´t do anything...

  • Newbie
  • I just bought the Spotify Premium for three months (99cents) and now my Spotify doesn´t open at all anymore.  Can anybody help? Already downloaded the latest version and still doesn´t do anyth...
  • MattSuda
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for 0.99p for 3 months not working

This is offered on the home screen, but when I click on it, it says £9.99 for three months. I think this is false advertising!

  • Casual Listener
  • This is offered on the home screen, but when I click on it, it says £9.99 for three months.   I think this is false advertising!  
  • MattSuda
  • Spotify Star
  • 2313 Views
  • 2 replies
  • 0 likes
  • 2313 Views
  • 2 replies
  • 0 likes

cancelling a gift subscription

I purchsed two gift subscriptions in June. It was a special 3 months for 9.99. Now I can't cancel these. The beneficiaries of these gifts do not and did not use spotify and cannot remember their user names or passwords. My credit card has been charge...

  • Casual Listener
  • I purchsed two gift subscriptions in June.  It was a special 3 months for 9.99.  Now I can't cancel these.  The beneficiaries of these gifts do not and did not use spotify and cannot r...
  • James
  • Spotify
  • 334 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 334 Views
  • 5 replies
  • 0 likes

RE: Student Discount

So I have been using spotify premium since September 2013. I just now found out about the student discount, and I happen to be a student!With that said, I also found the article of how to convert a premium account to a student account. For some reaso...

  • Newbie
  • So I have been using spotify premium since September 2013. I just now found out about the student discount, and I happen to be a student! With that said, I also found the article of how to convert a...
  • MattSuda
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Solved!! I'm trying to upgrade but the links are not working

Hello everyone, my problem is I've tryed to upgrade my account to premium (I had premium but I changed the credit card) but when I go and click for upgrade the link doesn't work. I just get stuck in the upgrade page, without nothing to do. I've tryed...

  • Visitor
  • Hello everyone, my problem is I've tryed to upgrade my account to premium (I had premium but I changed the credit card) but when I go and click for upgrade the link doesn't work. I just get stuck in ...
  • MattSuda
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes