problems

[hilairehahn]

hey I want to colse my facebook so I need u help!

I've been canceled the subscription.

when will u free up my email address from this account!

I also would like move the playlist to new account!

[Jason]

Hey @hilairehahn

Thanks for posting in the Community 🙂

If your account is created using a link to Facebook, it would need this link to remain active in order to login. No worries though, we can help transfer you to a new account!

To do so, reach over to our contact form below and let us know the 8 digit case #. We'll then get things over to the right team:

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

If you receive an automated reply, just get back to it and the right team will look into this for you 🙂

I hope that directs you further!